Name: Doubletree by Hilton Hotel Kamloops
Address: 339 St. Paul Street, Kamloops City Centre, Kamloops, Canada, Kamloops, Thompson-Nicola Regional District, CA
Price range: $95–$371 per night
Rating: 7.78

What guests think

Across recent reviews of Doubletree by Hilton Hotel Kamloops, guests frequently praise very clean rooms and comfortable beds, along with friendly, accommodating front-desk staff, creating a welcoming first impression even during busier periods or late check-ins.

Many also note renovations and repeated pool, hot tub, and gym closures, plus limited, paid parking that can be tight for larger vehicles. Rooms are comfortable but sometimes small with very compact bathrooms; several mention hallway or elevator noise, spotty Wi-Fi, and occasional A/C or hot-water issues. Downtown location is convenient for walking, though a few felt the surrounding area less pleasant; on-site dining and bar feedback is mixed and breakfast typically isn't included. Expect a straightforward stay with clear trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations have repeatedly closed the pool, hot tub, and gym, and some guests found the pool area dated or dirty. Parking is limited and paid, and a few felt the bar’s hours or offerings were limited.

Related guest reviews

2

Charlotte

Nov 12, 2025

·

Stayed 1 night

The pool and the hot tub were closed during out stay and we were not notified. I booked the hotel mainly because of these amenities as my family was looking forward to using them. Very disappointing!

6

Daniel

Sep 5, 2024

·

Stayed 1 night

Dated hotel with a horrible pool and fitnescenter. Its just depressing and needs serious update. Pool is just not worth mentioning as it is in such a aged, uncared condition. Staff was very friendly though!!! You make up the place!!!

8

Corine

Aug 8, 2023

·

Stayed 1 night

The lobby was very inviting and front desk peoe were excellent on check amd check out. The room was large, clean and well layed out. The pool area was dirty and difficult to find. The property did not have alot of parking.

8

Peter

Apr 3, 2024

·

Stayed 1 night

Limited parking

8

Amanda

Oct 13, 2025

·

Stayed 2 nights

Over priced rooms that were on the smaller side. Limited parking and parking was an extra cost. Friendly service and hotel was clean.

8

Donna

Sep 22, 2025

·

Stayed 3 nights

The downside at this hotel is that you have to pay for parking and no breakfast. There is a restaurant onsite, a bit pricey.

4

James

Mar 12, 2023

·

Stayed 1 night

They should have notified guests they were renovating as the pool, hot tub and gym all closed.

6

Ashraf

Jul 18, 2024

·

Stayed 2 nights

Good hotel but breakfast wasn’t available. Parking was chargeable. Pool and jacuzzi weren’t clean.

4

Ashley

Apr 11, 2023

·

Stayed 2 nights

We were disappointed upon arrival to see the hotel was under renovation and none of the amenities were available to guests. Had we known this we would have booked another hotel in Kamloops.

8

Dina

Jul 3, 2025

·

Stayed 1 night

Great hotel and perfect location , walking distance to restaurants and shops , Lobby was great and welcoming , the room was big but the bathroom was compact to say the least , also none of the USB outlets in the room worked , the pool and jacuzzi are outdoors as well .

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as very clean and well kept, with comfortable beds. A few noted worn or untidy common areas and occasional room/bathroom cleanliness issues.

Related guest reviews

10

Linda

Nov 26, 2025

·

Stayed 1 night

Room was super clean and well appointed Bed was very comfortable Staff was friendly and professional

10

Karen

Nov 26, 2025

·

Stayed 1 night

Very happy with our stay, clean, and quiet. Pleasant staff, overall very pleasant experience. Will definitely go back.

10

Susan

May 15, 2025

·

Stayed 1 night

Hotel was very clean and check in staff very efficient and friendly. The rooms were very clean beds very comfortable as well as the pillows.

10

Jolene

Nov 2, 2025

·

Stayed 1 night

Room is clean!

8

Mary

Dec 18, 2022

·

Stayed 19,343 nights

The room was clean and comfortable. It was what we needed for the night. Garbage in common areas were overflowing. Staff was friendly and help

8

Lee

Nov 2, 2025

·

Stayed 2 nights

Clean room, bathroom very small

8

Heather

Feb 4, 2024

·

Stayed 1 night

Clean and comfy

8

Sandra

May 26, 2025

·

Stayed 3 nights

Very clean. Coffee was stronger than I’m used to but otherwise all was fantastic

6

David

Feb 15, 2023

·

Stayed 1 night

Wifi on two separate visits was useless. Bathroom walls around the toilet were very dirty, tiny bathroom. They are now renovating so hopefully these things might improve. Staff were pleasant enough.

8

Jasmine

May 21, 2024

·

Stayed 2 nights

Overall our stay was good. Hotel was clean and updated. The lobby is beautiful and those warm cookies at check in are a real treat. Our suite was great. The wifi is terrible though so if thats important to you, you may want to book elsewhere. Service was not good either. We had to ask 3 times for more towels at our room. Our suite was for 6 and they only provided 4 towels. There were never towels at the pool either which was inconvenient and cold after a swim. It may be that they are short staffed but for the price, those things need to be taken care of. Its one of few hotels in kamloops that do not have a complimentary breakfast which is too bad. We loved being close to Riverside Park. The beds were fine, pull out couch was uncomfortable but they usually are. We would stay here again if we couldnt get into our top choices which is what happened this busy long weekend. It definitely wouldnt be a top choice though.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable but can feel small, with very compact bathrooms. Several reviews cite elevator or A/C noise, occasional A/C or hot-water problems, slow or unreliable Wi-Fi, and a lack of microwaves or USB charging.

Related guest reviews

6

Alysia

Aug 20, 2023

·

Stayed 1 night

I could hear every elevator open, every person taking in the hallways. I could hear the people above and next to me. Room 215 was the worst!

6

Sabita

Apr 1, 2024

·

Stayed 2 nights

No AC , it was pretty hot to sleep at night.

6

Laura

Jun 7, 2024

·

Stayed 2 nights

No hot water. Poor internet. Nice and clean

8

Sarah

Apr 29, 2024

·

Stayed 3 nights

I liked that the rooms were spacious and comfortable and check in and check out was quick and easy. The coffee provided in the room was good. I didn't love that our room was behind the elevators so I heard them go up and down all night. While there was wi-fi included, it didn't work well for me. There isn't enough parking on site.

6

Jim

Jul 26, 2023

·

Stayed 1 night

215 is not a good room. Could hear the main lobby door open and close all the time. A/C fan was noisy and intermittent. Bed was great but the peripheral noises kept waking us up.

8

Lee

Nov 2, 2025

·

Stayed 2 nights

Clean room, bathroom very small

6

Jessica

Jun 16, 2025

·

Stayed 2 nights

The hotel is nice but it’s overpriced compared to others in the area. The outdoor pool is nice but it’s a hassle to get to it, no umbrellas or tables. The rooms are also just too small. If it was less expensive it would be fine. For the price however I was expecting more. I actually ended up leaving as well and going to the sandman beacuse the beds where uncomfortable and the room too small with a child

8

Raymond

Oct 17, 2025

·

Stayed 1 night

I was saddened to learn there was no microwave in the room AND breakfast was not included. At the rate they were charging, that left me in a tough spot. The room was smaller than I expected, though we did like the pillows

8

Dina

Jul 3, 2025

·

Stayed 1 night

Great hotel and perfect location , walking distance to restaurants and shops , Lobby was great and welcoming , the room was big but the bathroom was compact to say the least , also none of the USB outlets in the room worked , the pool and jacuzzi are outdoors as well .

6

Ilknur

May 21, 2025

·

Stayed 1 night

Suit rooms are located very close to the ice-machines, no view at all, on the 3rd floor, the electricity cables pass right outside the window, almost at two arms’ length. The room has an old vibe but the bathroom definitely needs a renovation and is very small. The TV was big and new though. The breakfast did not provide a Hilton quality breakfast. There were no cheeses except for a cream cheese etc. I would strongly recommend the management team to go and visit the Double Trees in Europe. The cost should be half of what it is under current circumstances. The personnel on the other hand was very kind.

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AI-generated summary based on recent guest reviews

Service

Staff—especially at the front desk—are widely praised as friendly, helpful, and accommodating. Some guests, however, reported indifferent or unresponsive service at times and slower housekeeping responsiveness.

Related guest reviews

6

Michelle

Sep 7, 2025

·

Stayed 1 night

Front desk staff was very indifferent. Parking was terrible and bar was less than par with service and what they offered!

6

Andrea Mary

Sep 1, 2025

·

Stayed 1 night

Night staff wasnt helpful with the noise complaints ive made, there was a party in the room next to mine and went on till 4am

10

Linda

Nov 26, 2025

·

Stayed 1 night

Room was super clean and well appointed Bed was very comfortable Staff was friendly and professional

10

Sherri-Lynne

Sep 13, 2025

·

Stayed 1 night

Late check in, room type change, very accommodating.

10

Karen

Nov 26, 2025

·

Stayed 1 night

Very happy with our stay, clean, and quiet. Pleasant staff, overall very pleasant experience. Will definitely go back.

10

Mark

Nov 1, 2025

·

Stayed 1 night

Quite impressed. Very attentive, professional staff.

10

Lorelei

Oct 13, 2025

·

Stayed 1 night

Rooms clean and comfy. Staff was helpful and pleasant.

10

T.

Mar 3, 2024

·

Stayed 1 night

I generally find Doubletrees to be good hotels, and this one in Kamloops is no exception. Our room was a good size, quiet, and very clean. It had modern, updated decor and a mini-fridge. I found the bed (a queen) very comfortable, with a good mattress. The bathroom was all-in-one -- sink and counter inside, not outside in the room. The hotel is downtown, in a good location for walking around. It's a pretty short cab ride to the airport (under 20 minutes). Also, the front desk staff were pleasant, professional, and very helpful. We had a problem after checking out -- the cab we pre-booked to come at 4:15 a.m. to take us to the airport did not show up. The company would not send another. The overnight desk agent was right on it. He recommended and phoned another company, which came on a rush basis. He really helped us out. In short, a very nice hotel and great service. I would happily stay there again.

8

Jody

Jul 23, 2023

·

Stayed 3 nights

Staff were friendly, helpful and professional. Didn't realize they don't clean the rooms daily to replenish the towels. We were there for 3 days and had to ask for more towels as they only leave 3 per room. Guess I would like to see more proactive common sense - 2 people staying for 3 nights but only 3 large bath towels - at minimum 4 would be smarter.

10

Jen

Sep 5, 2025

·

Stayed 1 night

Front desk staff was great!!!

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AI-generated summary based on recent guest reviews

Location

Downtown spot handy for walking, restaurants, and road access, but a few guests felt the surrounding area less pleasant due to street activity.

Related guest reviews

6

harold

Oct 16, 2023

·

Stayed 1 night

The location is fine, easy access to anything downtown but like so many of our communities across this country the homeless hanging around even in the parking lot asking for handouts is annoying. We stayed in room 501 and there is an annoying drip or expansion/contraction of piping that just doesn't go away. Lasted all night. Breakfast in the restaurant was okay.

10

Ahsan Aftab

Apr 25, 2025

·

Stayed 1 night

We had an excellent experience staying here during our short trip to Kamloops. The reception staff were exceptionally helpful and friendly. The hotel itself was superb in the facilities it offered. I will highly recommend this place to stay for anyone planning a trip to Kamloops. I would definitely stay here again on my next visit to Kamloops as it’s very convenient due to its central location from Downtown.

10

Jason

Jul 13, 2025

·

Stayed 1 night

Great stay, friendly staff and nice room, the area of down town is a little less than desirable.

10

john

Sep 16, 2023

·

Stayed 2 nights

Hotel was in a good location close to downtown. Only complaint was the shower head barley had any water coming out of it. Staff was really friendly

8

Rob

Aug 11, 2024

·

Stayed 2 nights

Great place to stay if you want to be downtown. Just be aware that they charge $14/ night to park at the hotel. I found this a bit excessive

10

John

Jul 1, 2024

·

Stayed 4 nights

Good convenient location to downtown Kamloops. Easy access off freeway and easy access to the North Shire.

10

T.

Mar 3, 2024

·

Stayed 1 night

I generally find Doubletrees to be good hotels, and this one in Kamloops is no exception. Our room was a good size, quiet, and very clean. It had modern, updated decor and a mini-fridge. I found the bed (a queen) very comfortable, with a good mattress. The bathroom was all-in-one -- sink and counter inside, not outside in the room. The hotel is downtown, in a good location for walking around. It's a pretty short cab ride to the airport (under 20 minutes). Also, the front desk staff were pleasant, professional, and very helpful. We had a problem after checking out -- the cab we pre-booked to come at 4:15 a.m. to take us to the airport did not show up. The company would not send another. The overnight desk agent was right on it. He recommended and phoned another company, which came on a rush basis. He really helped us out. In short, a very nice hotel and great service. I would happily stay there again.

8

Annie

Dec 6, 2022

·

Stayed 19,329 nights

Excellent location, our room was nice with a nice view. The only downside is the carpets, especially ln the hallways very worn out...the waitresses in the restaurant was very friendly

10

Nicole

Sep 23, 2025

·

Stayed 1 night

Parking was tight for larger vehicles and the downtown area clearly homes many who are struggling making it unpleasant to go anywhere on foot with young children.

8

Dina

Jul 3, 2025

·

Stayed 1 night

Great hotel and perfect location , walking distance to restaurants and shops , Lobby was great and welcoming , the room was big but the bathroom was compact to say the least , also none of the USB outlets in the room worked , the pool and jacuzzi are outdoors as well .

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AI-generated summary based on recent guest reviews

Dining

Breakfast is typically not included, and on-site dining and bar feedback is mixed—several report poor food or limited hours, while a few enjoyed their meals.

Related guest reviews

8

Colin

Apr 22, 2023

·

Stayed 2 nights

Renovation choices beautiful! Staff & workers went the extra mile to make us comfortable. Limited parking because of construction ( completed in 2 weeks) Restaurant was awful , slow, chipped dishes , poor service , 38 min for bad Eggs Benny. Very disappointed considering the beautiful hotel setting. Will return to hotel but restaurant , lots of great eateries in Kamloops.

8

Lee

Mar 30, 2024

·

Stayed 1 night

Nice rooms. Staff was polite. Bar closed early and breakfast wasn’t included

6

Nicola

Feb 4, 2025

·

Stayed 1 night

Dining option was disappointing. Breakfast was burnt not over cooked straight up burnt. The room was spacious and clean but we were abruptly woken up to the elevator being fixed with no warning. I understand that the second elevator needs to be worked on but we were given no warning and were in the room right behind it On top of all of that we were still charged for parking at $14 a day

10

Shawntel

Oct 25, 2024

·

Stayed 1 night

Amazing. The front desk staff was able to accommodate an early check in for me with my dog. I was there because my husband was having surgery and this reduced my stress immensely! Also, the food at the restaurant in the lobby, was amazing! The best salsa I have ever had!

10

Charlene

Dec 12, 2022

·

Stayed 1 night

Friendly staff, clean rooms, comfy beds great restaurant with delicious eggs benedict

8

Donna

Sep 22, 2025

·

Stayed 3 nights

The downside at this hotel is that you have to pay for parking and no breakfast. There is a restaurant onsite, a bit pricey.

8

Anup

Jun 23, 2023

·

Stayed 1 night

Check in was quick and efficient. Indian restaurant downstairs needs to be avoided completely. The food is really bad. Hotel also had a smell of food throughout the day due to the indian restaurant downstairs.

8

Raymond

Oct 17, 2025

·

Stayed 1 night

I was saddened to learn there was no microwave in the room AND breakfast was not included. At the rate they were charging, that left me in a tough spot. The room was smaller than I expected, though we did like the pillows

8

Trisha

Dec 11, 2022

·

Stayed 1 night

The hotel’s restaurant was a disappointment. Food was cold and cocktail was a disaster.

8

Julie

Jun 8, 2025

·

Stayed 1 night

Very comfortable and clean the only complaints was our dinner in the restaurant . The food was horrible. My dad are 1/4 of his rib dinner, the ribs weren’t good and the fries were disgusting. $12 for a big plate we maybe at 6. Service was great though. The lotion in the rooms is a little too fragrant and overpowering. Less scent is better.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$108
February	$113
March	$113
April	$158
May	$198
June	$201
July	$194
August	$206
September	$213
October	$138
November	$109
December	$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $225	18 $371	19 $218
20 $197	21 $263	22 $284	23 $228	24 $303	25 $339	26 $154
27 $165	28 $187	29 $160	30 $160

Su	Mo	Tu	We	Th	Fr	Sa
				1 $148	2	3 $135
4 $141	5 $231	6 $207	7	8	9 $212	10 $145
11 $198	12 $97	13 $95	14 $95	15 $96	16 $95	17 $96
18 $95	19 $95	20 $97	21 $96	22 $95	23 $96	24 $96
25 $98	26 $96	27 $98	28 $95	29 $95	30 $95	31 $98

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Junior Suite, 2 Queen Beds

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shower)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Doubletree by Hilton Hotel Kamloops

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