Is parking available at the hotel?

Nearby parking is available for GBP 20.50 per day, located approximately 2625 ft away. No reservation is required.

What breakfast options are offered?

Full breakfasts are served for a fee of approximately GBP 23 for adults and GBP 12 for children. Weekday serving hours are from 7 AM to 10 AM, and on weekends from 8 AM to 11 AM.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a fee of GBP 25 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Liverpool, within a 15-minute walk of Liverpool Pier Head Ferry Terminal and Liverpool ONE. It is also 0.6 miles from Cavern Club and Royal Albert Dock.

What are the policies for guests staying with children?

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of GBP 30 per night. Advance request or confirmation is required for rollaway beds.

Malmaison Liverpool Hotel Experience

Average nightly price at Malmaison Liverpool by month, last 12 months (USD)
Month	Average price
January	US$116
February	US$145
March	US$155
April	US$181
May	US$153
June	US$162
July	US$162
August	US$130
September	US$191
October	US$147
November	US$171
December	US$134

What guests think

Across recent reviews of Malmaison Liverpool, travellers praise the friendly staff, stylish interiors and walkable waterfront location, while noting recurring drawbacks such as dim room lighting, temperature control issues, and paid offsite parking without a guest discount.

Rooms are generally comfortable with big baths and some river views, though several guests found them dated or poorly laid out. Breakfast and dinners receive frequent praise, but some find prices high and report occasional delays or limited options. Cleanliness is often commended in rooms, yet there are repeated complaints about public toilets and bar hygiene in busy periods. Overall, it suits travellers seeking a chic base by the docks with strong hospitality and solid dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Attractive bar and lounge spaces are highlighted. Parking is in the multi‑storey next door and repeatedly noted as paid with no hotel discount; some visits coincided with refurb works that limited bar/restaurant areas.

Related guest reviews

6

Rebekah

24 Feb 2025

·

Stayed 1 night

The lack of parking is annoying - you have to pay full price at the neighbouring mutlistorey - we ended up paying £30 odd quid for our overnight stay. Malmaison should at the very least have some kind of deal arranged with them. The room was a bit tired, and needed a revamp - very dark too - made it hard to see when doing your makeup and hair. Undwerwhelming overall. Lovely staff though.

8

Steven

28 Dec 2022

·

Stayed 1 night

Always stay here when in Liverpool, very nice hotel, good service. Parking is expensive across the road £20 a day.

10

Lisa

19 Jan 2025

·

Stayed 1 night

The hotel was beautiful, staff warm and welcoming. Parking is recommended on the hotel website at the carpark next door however, this is very expensive and you do not receive a discount from Malmaison. I would recommend doing your home work on alternative parking although it was safe and manned.

10

Colin

18 Sept 2024

·

Stayed 3 nights

Great room overlooking river. Unfortunately I paid in full two weeks before and would have saved over £150 booking two days in advance. Printed menu did not look exciting but food was excellent--one of the best meals we had over the three days. Parking is expensive!!

8

anthony

29 Oct 2025

·

Stayed 1 night

Room was good, hotel location is out of the way and paid parking is nearby not discounted in any way.

8

Nadine

2 Jul 2025

·

Stayed 1 night

Lovely hotel with a great bar and restaurant. Staff super friendly and helpful. Food was very good and the service was superb in the restaurant. Room was nice, but unfortunately we had a rear view onto ugly buildings rather than a river view.

4

Sally

15 Feb 2023

·

Stayed 1 night

Major Building work was taking place to the restaurant and bar, which nobody was informed about prior to their stay ( we spoke to other people who confirmed they hadn’t received notification). The temporary bar was tiny and the restaurant was a converted conference room, with limited menu for breakfast and dinner. Really poor service that this wasn’t notified in advance, as the stay was really spoilt by not being able to access the lovely bar and restaurant we’d enjoyed during previous visits. We’d brought friends on our recommendation too, so it was really disappointing.

8

Anna

2 Mar 2025

·

Stayed 2 nights

Really good hotel - great base for exploring Liverpool with comfortable rooms. Only downside- the parking here is offsite and expensive - £60 for 2 days!

10

Sue

2 Sept 2023

·

Stayed 2 nights

Good value for money, great position, clean and nice new bar area.

10

Ashleigh

8 Dec 2024

·

Stayed 2 nights

Lovely location just a short walk into the City Centre and Docks. Rooms are lovely and I personal love the massive baths. Parking is pricey though as hotel doesn’t offer a discount for guests but car park is right next door to the hotel. Would highly recommend

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Cleanliness

Many guests describe rooms as clean, but there are recurring complaints about public toilets and bar hygiene, plus occasional room lapses like dust, mould, or musty odours.

Related guest reviews

10

Mike

22 Oct 2023

·

Stayed 1 night

Reception and checkin and breakfast brilliant. Room spotless and modern. Great vibe and location.

6

Michelle

19 Aug 2024

·

Stayed 1 night

Nice hotel but bathroom not the cleanest. The rest for the room was nice.

6

stephen

19 Apr 2023

·

Stayed 3 nights

Not a 4 star hotel, outside there was cigarette buts everywhere and an ash tray left on the table full for 2 days. staff are amazing especially breakfast staff 2 Latvian ladies were superb and a credit to the hotel. Scottish reception manager extremely helpful he sorted the toilets out, after the whole floor around the urinals was soaked with urine. The room 207 was dated the bed was two single mattress which sank in the middle and had a musky smell. The room was also very dark. Bathroom room dark and shower looked dark and dirty see photos, the picture says it all. Zoom in on the drain very dirty.

6

Ailie

13 Nov 2024

·

Stayed 1 night

We had decided to upgrade our overnight Monday stay at Malmaison to the highest grade in a double room, which was a club deluxe double. We checked in after 3pm as instructed. Upon entering our room we initially felt something was wrong. The shower looked like it had been used immediately before we arrived. There was a used towel on the rack. One bottle of water was missing and there were no coffee cups alongside the machine. The last resident had also left their nectar card in the room key slot by the door. We were leaving for a meal in town straight away, and so went to reception on our way out and informed them of this. The lady on reception was very nice andapologetic,and asked if we wanted to move rooms. We confirmed we would like this if possible. The manger on reception then said, this was not possible. They said the room would be seen to immediately. We returned a few hours later. Our room has been serviced and there was a voucher for four hotel drinks on the table. We were very grateful for the drinks vouchers but disappointed we were not moved after check in.

6

Leigh

6 Apr 2025

·

Stayed 2 nights

Good hotel facilities let down by poor service and unusually for chain hotel, hygiene, especially in the bar/restaurant. Bar staff failing to clear tables. Using poor practices to taste cocktails and handle ice. We were in the restaurant and one of our friends asked for piece of lime and barman delivered 2 pieces in his hands, he then placed it on the table next to the drink! Why he hadn’t put it in a glass or on a plate was a surprise. Not the sort of thing you expect from a restaurant selling a steak for £50! On another occasion bar man finished a cocktail, licked his fingers as he put a bottle back on the shelf and then he immediately handled some ice into a glass. The bar team looked professional, but the hygiene discipline is very poor. Later in the evening restaurant bar team not willing to make Expresso Martini and more interested in re-stocking than serving remaining customers. I could understand if we were intoxicated, but we we’re two families!

10

Christopher

26 Jan 2025

·

Stayed 1 night

Lovely place. Shame the toilets in the restaurant were not up to the quality of the rest of the hotel (toioet paper all over floor, sinks out of order, dirty hand dryers). The hotel is a regular place for us to visit when we come to Liverpool and is always a treat.

4

Bradley

23 Nov 2025

·

Stayed 1 night

This was a massive disappointment from the start, the room as neglected with filth under the bed and threadworm carpets. We went to the bar it was filthy beyond worlds fish and chip boxes and lots garbage. We orders a cocktail waited for 10 mins then the “barman” said we’re not finishing the old fashion off with a smoke dome as I’m too busy it cost £26. He then gave us a load of attitude.: it wasn’t a good experience the weakest it looks like this Hotel have given up.

6

Sophie

1 Dec 2024

·

Stayed 1 night

We were a little disappointed with the quality of the room. For a 4 star hotel and £237 a night for a standard room, we expected a higher standard of cleanliness. There was a musty smell in the corridor and room. The headboard was filthy with stains. The extractor in the bathroom was covered in mould. The room was in a general poor condition. Had food in the bar area, seabass was full of bones and made me unwell. I had to return it and order alternative which was t any better. The brisket was dry. Wouldn't stay here again as we didn't find it value for money

10

Jackie

9 Jun 2025

·

Stayed 2 nights

Fabulous hotel in a great location. Our room was nice just the loos don’t flush properly. Breakfast, bar food & dinner excellent. Good food at sensible prices. Only moan is public loos where toilets didn’t flush, smelled horrible (dirty mop/not clean) and it gave a dreadful first impression on arrival. Staff excellent, Jackie London

10

Daniel

22 Nov 2025

·

Stayed 1 night

Good visit , clean and comfortable

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious, with big baths and some river views. Many note very dim lighting and inconsistent temperature control from weak AC and sealed windows, and a few say fittings feel dated.

Related guest reviews

6

Alisdair

26 Aug 2025

·

Stayed 1 night

We arrived into Liverpool early and the multi-storey car park opposite was super handy, safe and secure. As we were early our Club Room was not available but we were able to leave our bags. We checked in around 16:30 and had room 622 on the 6th floor. Only one lift was in operation. When we got into Club Room it was roasting so we quickly put the key in power supply and turned the aircon onto Cool and set as low as possible 16oC. The room was clean and well presented. We showered and made our way out for tea as the room was too hot. We left a room key in the power to keep the air con and to hopefully cool before we came back. When we returned around 10pm the room was still hot but as we were knackered so hopped into bed. The bed was comfy, but only having one pillow each sucked. Our Sauna Room wasn’t cooling and by 04:30 after tossing and turning we decided enough was enough, we got up packed and checked out, nobody on the 24/hr reception, after kicking about for 5 minutes we placed the key behind the desk and began our drive back to Scotland meaning we missed the breakfast we paid for too.

8

Susan

11 Dec 2023

·

Stayed 1 night

Bar and restaurant very good but rooms too dark could not put make up on as no bright light .

10

Thelma

9 Sept 2024

·

Stayed 1 night

The rooms and bathrooms are very poorly lit. Difficult to read in your room and impossible to apply makeup etc in the bathroom. Very dark.

8

Nadine

2 Jul 2025

·

Stayed 1 night

Lovely hotel with a great bar and restaurant. Staff super friendly and helpful. Food was very good and the service was superb in the restaurant. Room was nice, but unfortunately we had a rear view onto ugly buildings rather than a river view.

8

Abigail

4 Jul 2025

·

Stayed 1 night

Room was too hot due to air con not working & it bring a very warm day

6

Andrea

20 Nov 2023

·

Stayed 1 night

The lighting in the shower is terrible cannot see the controls. Overall lighting around hotel and in the rooms is not good for reading, especially if you have eyesight problems. Made the stay hard work.

8

Jenny

30 Aug 2023

·

Stayed 2 nights

We had 2 nights in the Malmaison for a wedding. Overall the hotel is lovely. We had a club room which was a good size, the bed was amazingly comfy and you can swim in the bath! The staff were friendly and efficient. There were a couple of things that could improve. Firstly the aircon wasn't very effective, the room felt stuffy and too warm. The windows don't open so no option to get any air in. Secondly the room was quite dark and the lighting not bright enough. Could do with a big mirror on the table near the window for make-up. The location is great, not too far from the centre and a nice walk in past the 3 Graces. Given the vast choice of hotels in Liverpool I'm not sure I would choose the Malmaison again, but I did enjoy my stay.

10

fathallah

12 Oct 2025

·

Stayed 1 night

It was a very nice and comfortable room. Nice comfortable beds Toilets were clean Toilet seat was a bit crooked I’m not a big fan of joint toilet seat and walk in shower space

6

Neil

20 Jul 2025

·

Stayed 1 night

Hotel is great, service perfectly fine. Location really good. However, second time in a row that we have had no working air conditioning, intolerably hot at night

10

Gareth

28 Nov 2025

·

Stayed 1 night

All great apart from the aircon not working properly and thebroom being very hot. The screen display saya it needs a service a

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, welcoming and helpful. Occasional lapses include slow bar/restaurant service, missed requests, or brusque check‑in experiences.

Related guest reviews

10

Pat

2 Sept 2025

·

Stayed 1 night

Great stay. Clean hotel. Helpful staff.

10

Moira

28 Sept 2025

·

Stayed 1 night

Wonderful stay beautiful hotel staff very friendly

10

Steve

9 Sept 2025

·

Stayed 1 night

Amazing customer service, amazing place, fabulous rooms! Bar was amazing too!

4

brodie

1 May 2025

·

Stayed 7 nights

The lift didnt work for the week most of the staff would rather be somewhere else. They charge for pre paying cc for every item put o to account.

8

Nadine

2 Jul 2025

·

Stayed 1 night

Lovely hotel with a great bar and restaurant. Staff super friendly and helpful. Food was very good and the service was superb in the restaurant. Room was nice, but unfortunately we had a rear view onto ugly buildings rather than a river view.

10

Janet

11 Jun 2025

·

Stayed 2 nights

Room request had not been followed even though messaged three times and rang hotel to confirm. Had to change rooms. Lovely large clock in bathroom was not working which was disappointing.

10

Anthony

24 Feb 2025

·

Stayed 1 night

The 2 girls on staff were both excellent and so professional yet friendly.

6

Leigh

6 Apr 2025

·

Stayed 2 nights

Good hotel facilities let down by poor service and unusually for chain hotel, hygiene, especially in the bar/restaurant. Bar staff failing to clear tables. Using poor practices to taste cocktails and handle ice. We were in the restaurant and one of our friends asked for piece of lime and barman delivered 2 pieces in his hands, he then placed it on the table next to the drink! Why he hadn’t put it in a glass or on a plate was a surprise. Not the sort of thing you expect from a restaurant selling a steak for £50! On another occasion bar man finished a cocktail, licked his fingers as he put a bottle back on the shelf and then he immediately handled some ice into a glass. The bar team looked professional, but the hygiene discipline is very poor. Later in the evening restaurant bar team not willing to make Expresso Martini and more interested in re-stocking than serving remaining customers. I could understand if we were intoxicated, but we we’re two families!

8

Ian

21 Dec 2023

·

Stayed 1 night

Stayed here many times . Great location , great decor . Bar staff truly awful . “Vending machine” for crisps that didn’t work . Really poor service in a great hotel

8

Jill

20 Jul 2024

·

Stayed 2 nights

Lovely hotel & room, reception staff excellent, meal in restaurant excellent it was 50%off steaks (only reason we booked as very expensive £40 to £50 ) but when we got the bill only one of the steaks in the offer we were not advised of this when ordering, we did complain but had no feedback at all this left us feeling very disappointed and spoilt a lovely meal

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Location

Waterside setting by the docks with an easy walk to the city centre and attractions. A few guests find it a little out of the way versus more central streets.

Related guest reviews

10

Sindy

8 Jun 2025

·

Stayed 3 nights

Great location by the docks. And a lovely space.

10

Phil

13 Apr 2025

·

Stayed 1 night

excellent hotel right in the heart of prices dock - a great place to stay!

10

G R

25 Aug 2025

·

Stayed 1 night

Malmaison is located in a great spot on the Mersey river. Close to the shopping centre and many landmarks. Was 40 mins walk to the new Everton Stadium which was the purpose of my stay.

8

anthony

29 Oct 2025

·

Stayed 1 night

Room was good, hotel location is out of the way and paid parking is nearby not discounted in any way.

8

Laura

5 Nov 2024

·

Stayed 1 night

The hotel is very well located on the docks making it much quieter than staying in the city centre. Hotel was comfortable. Staff lovely.

8

Mike

28 Aug 2025

·

Stayed 2 nights

The Malmaison was in a great location. It was a little expensive for the rooms we were in.

8

Daniel

29 Aug 2025

·

Stayed 1 night

Terrific location. Chic and modern and close to everything

10

Mark

28 Jun 2025

·

Stayed 1 night

Great location on the dock. What a lovely stay . Really nice place , lovely room . I’m looking forward to my return. Thank you everyone.

8

Bradley

21 Aug 2025

·

Stayed 2 nights

Very good hotel. Well situated.

10

Ashleigh

8 Dec 2024

·

Stayed 2 nights

Lovely location just a short walk into the City Centre and Docks. Rooms are lovely and I personal love the massive baths. Parking is pricey though as hotel doesn’t offer a discount for guests but car park is right next door to the hotel. Would highly recommend

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Dining

Breakfast and on‑site dining are widely praised for quality and taste, with a pleasant bar atmosphere. Some guests cite high prices, delayed service, limited items, or occasional inconsistencies.

Related guest reviews

10

Karen

27 Oct 2025

·

Stayed 1 night

Efficient, early check in. Room clean, large, comfortable. Breakfast very tasty. Staff efficient. Hotel location was spot on. Decor and overall feel is very cool. Would definitely book here again.

10

Colin

18 Sept 2024

·

Stayed 3 nights

Great room overlooking river. Unfortunately I paid in full two weeks before and would have saved over £150 booking two days in advance. Printed menu did not look exciting but food was excellent--one of the best meals we had over the three days. Parking is expensive!!

10

Sean

18 Jul 2024

·

Stayed 3 nights

Great hotel located in a superb location near Liverpool docks. Staff were friendly and professional, my only observation cooked breakfast can take a long time to be served so factor that in when going for breakfast.

6

Simon

2 Nov 2024

·

Stayed 2 nights

This is a well maintained modern hotel. Staff were courteous and helpful throughout our visit. I visited with my son and we had booked a twin room. The request for a twin room seemed to cause a little consternation at reception. Our check in was delayed whilst our room was prepared. When we arrived in the room double bed (consisting of two singles) had been made up with single duvets but not split. We pulled the two beds apart only to find that they were pushed back together each time the room was made up. The bar had several lagers but a very limited selection of bottled ale (our preference) with none available on our second evening. The restaurant menu was disappointing. It was that of a pub restaurant rather than a mid to high end hotel. There was a wide selection of stodgy high fat food available (burgers, pizza etc.) but little in the way of lighter dishes. A passable stay, but expensive for what was on offer. Will go elsewhere next time.

8

Nadine

2 Jul 2025

·

Stayed 1 night

Lovely hotel with a great bar and restaurant. Staff super friendly and helpful. Food was very good and the service was superb in the restaurant. Room was nice, but unfortunately we had a rear view onto ugly buildings rather than a river view.

10

Tim

21 Jun 2025

·

Stayed 1 night

Smart, clean, great room amenities, perefect breakfast.

10

Wendy

18 Oct 2025

·

Stayed 1 night

Great hotel lovely decor fabulous breakfast

6

Sophie

1 Dec 2024

·

Stayed 1 night

We were a little disappointed with the quality of the room. For a 4 star hotel and £237 a night for a standard room, we expected a higher standard of cleanliness. There was a musty smell in the corridor and room. The headboard was filthy with stains. The extractor in the bathroom was covered in mould. The room was in a general poor condition. Had food in the bar area, seabass was full of bones and made me unwell. I had to return it and order alternative which was t any better. The brisket was dry. Wouldn't stay here again as we didn't find it value for money

10

terry

12 Nov 2025

·

Stayed 2 nights

Didn’t have breakfast but we dinned both evenings and the food was excellent. The staff weee very friendly,attentive, and professional. The drinks were very good but a bit pricy.

10

Jackie

9 Jun 2025

·

Stayed 2 nights

Fabulous hotel in a great location. Our room was nice just the loos don’t flush properly. Breakfast, bar food & dinner excellent. Good food at sensible prices. Only moan is public loos where toilets didn’t flush, smelled horrible (dirty mop/not clean) and it gave a dreadful first impression on arrival. Staff excellent, Jackie London

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $237	10 $315
11 $162	12 $102	13 $191	14 $163	15 $102	16 $210	17 $277
18 $95	19 $112	20 $288	21 $133	22 $97	23 $196	24 $369
25 $141	26 $105	27 $134	28 $260	29 $171	30 $125	31 $315

Su	Mo	Tu	We	Th	Fr	Sa
1 $141	2 $122	3 $137	4 $137	5 $122	6 $176	7 $205
8 $102	9 $120	10 $140	11 $148	12 $132	13 $148	14 $342
15 $113	16 $122	17 $140	18 $133	19 $149	20 $228	21 $421
22 $133	23 $128	24 $152	25 $163	26 $193	27 $189	28 $339
29 $113	30 $123

Malmaison Liverpool

Prices for Malmaison Liverpool

Monthly average prices

About this property

Location

Room options

Club Deluxe Room

Club Twin

Club Room

Signature Suite

Standard Double Room

Standard Twin Room

Guest reviews of Malmaison Liverpool

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Malmaison Liverpool

Prices for upcoming dates