Is parking available at the hotel?

Free self-parking is available on-site. However, parking is limited, so it is advisable to arrive early.

What type of breakfast is offered and what are the serving hours?

English breakfasts are available daily from 7 AM to 9 AM for a fee of approximately GBP 14.95 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features limited wheelchair accessibility. There are step-free entrances and accessible facilities in public areas, although specific details on room accessibility may vary.

Where is the hotel located in relation to local attractions?

The hotel is situated in the heart of Bathgate, within a 5-minute drive of Polkemmet Country Park and the Scottish Owl Centre. It is approximately 4 miles from Regal Community Theatre and Linlithgow Palace.

What are the policies for guests staying with children?

Children are welcome at the hotel, and kids can stay for free up to a certain age, although specific age details are not provided.

Best Western Hilcroft Hotel in West Lothian

Average nightly price at Best Western The Hilcroft Hotel West Lothian by month, last 12 months (USD)
Month	Average price
January	$75
February	$82
March	$93
April	$98
May	$122
June	$147
July	$145
August	$178
September	$126
October	$99
November	$98
December	$93

What guests think

At Best Western The Hilcroft Hotel West Lothian, reviews highlight clean, comfortable rooms and good value, alongside drawbacks such as dated areas, noise from corridors or street, intermittent hot water, and summer heat due to limited window opening and ventilation.

Staff are widely described as welcoming and helpful, though a few guests reported slow breakfast service, a mishandled special request, or unsympathetic responses to issues. The on site restaurant is well liked, while breakfast quality, portions and timing vary from excellent to average or overcooked. The location works well for drivers between Edinburgh and Glasgow near the motorway, but public transport into Edinburgh can be lengthy. Expect a friendly, good value base with some comfort and breakfast caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ample free parking and an on site bar/restaurant are repeatedly mentioned and appreciated. There is no lift and no guest laundry, and parts of the property are described as dated.

Related guest reviews

6

Re

Feb 14, 2024

·

Stayed 2 nights

Hotel looks tired, most of the staff very chatty and helpful. Shower leaked continuously, hot water was cold in the morning but hot in the evening. Food average, beer was good.

6

Alison

Jun 14, 2024

·

Stayed 1 night

Chose this location as Expedia listed it as having laundry facilities. Upon arrival learned that there are no laundry facilities which was disappointing

10

Margaret

Aug 5, 2024

·

Stayed 1 night

All of the staff was wonderful — the night staff was very helpful, and the day staff was great!!! Thank you Zoey and everyone!!! This is a very nice, clean property, often used for weddings. Book early as this property books out. Driving distance to Edinburgh or Glasgow.

8

Susan

Jun 2, 2024

·

Stayed 8 nights

Love the property and location. Travelocity showed laundry facilities available but that turned out to be wrong. The people were very nice and helpful.

8

Wendy J A

Aug 12, 2024

·

Stayed 3 nights

Adequate. Room good size and repair in bathroom sorted. It was a useful base as we drove to local station with free parking to get into Edinburgh daily. Huge breakfast first morning. Last morning as per menu but significantly smaller. No lift, so heavy cases up a staircase. Bathroom tap water not drinking but supplied bottle water free.

10

ROSEMARY

Sep 9, 2024

·

Stayed 2 nights

Hotel easy to find, well located for motorway. Plenty of parking, (free). Friendly reception staff, Room spacious, clean, tea, coffee, bottled water and biscuits provided. The fridge with icebox an added touch. Shower over the bath, quality soaps, shower gel and shampoo provided along with clean quality towels. Large comfortable bed. Only negative was lack of sound proofing between rooms, could hear next door talking and coughing. Would stay again.

6

David

May 26, 2025

·

Stayed 1 night

Unfortunate the rooms do not have window screens as it was very hot that evening and so could not leave window open due to no screen and so many mosquitos etc. Street facing room quite loud late into the night with traffic passing close. Unfortunately the guest across the hall was in and out of the room every 10-15 mins from midnight until near 3am and their door slammed every time. The hotel should do proper maintenance to make sure all room doors close soft. Great service on arrival, easy free parking and decent quality restaurant with fair pricing,.

8

Susan

May 24, 2024

·

Although some amenities were misstated in Travelocity, the staff and costs were very good. So central in location, made it easy to drive everywhere.

10

Nazir

Sep 6, 2024

·

Stayed 3 nights

The location is conveniently located for public transport. Self parking if you have own car and Bar open. The stuff are wonderful, professional and helpful to cater for residents need. I had two elderly auntie and they kindly relocated them from First floor to ground floor

10

Larissa

Aug 10, 2025

·

Stayed 1 night

Great place to stay with lots of parking and a nice restaurant attached!

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Cleanliness

Rooms are generally very clean and well presented. A few guests noted issues like a damp bathroom smell, dusty or stained areas, and worn items.

Related guest reviews

10

Adam

Dec 7, 2025

·

Stayed 1 night

Friendly staff, clean room and excellent service

8

thomas

Dec 11, 2025

·

Stayed 1 night

Yes clean

8

Elizabeth

Jun 12, 2024

·

Stayed 2 nights

Great location for getting to Murrayfield. Helpful and friendly staff. Amazingly we didn’t hear the wedding parties in full swing both nights we were there (my heart sank initially when I saw them). Rooms were nice and clean although could’ve done with some extra deep hoovering at the carpet edges next to wall. Would recommend. Particularly the staff. They were great.

6

Heidi

Jul 5, 2024

·

Stayed 1 night

Reception area ok, room pretty grim. Many signs of wear and tear - shower head riser broken, marks/stains on walls, desk not clean, dusty kettle, blind was dirty and ripped, no chair for desk (man-handle on of the other chairs. No usb points for recharging but you can borrow a grubby usb plug from reception. Just bath towel and hand towel provided, hidden in wardrobe, use hand towel as bathmat. Wouldn't take much to improve. Not asked if my stay was ok so they can have feedback on Expedia.

10

Antonio

Jun 1, 2025

·

Stayed 1 night

Clean room and bathroom, friendly and helpful staff. Very good breakfast.

10

Liz

Jul 22, 2023

·

Stayed 3 nights

Pleasant staff, very clean comfortable rooms

4

Danielle

Oct 26, 2025

·

Stayed 1 night

Room and bathroom were quiet, clean and well presented, although bathroom did have a mild damp smell. Bed was very comfortable and we had a great night sleep despite a wedding being held in the hotel that night. However in the morning neither of us were able to have a hot shower, despite running the shower on and off over an hour (between 7 - 8am). When we spoke to staff on check-out we were essentially told that the further away from the hot water system your room is then you get less hot water when the system is in demand. Very frustrating that this is a known issue and they still insist on putting people in those rooms. Even more frustrating that there was very little apology from the staff about the issue who had a “well that’s just the way it is” attitude about our experience. As someone who frequently stays in Best Western hotels this wasn’t the level of service I have previously experienced from the brand and I will not be staying here again.

10

Christopher

Jun 26, 2025

·

Stayed 2 nights

Overall a very nice hotel, clean friendly and helpful staff.

10

Mary

Sep 14, 2024

·

Stayed 1 night

We had a late arrival and the reception staff were great and very helpful. They chatted for a few minutes while we checked in which was good as some places they ignore you and dont make conversation. The room was very clean and tidy and the bed was soooo comfortable.

10

V A

Sep 3, 2023

·

Stayed 2 nights

Great stay, very helful and friendly staff. Excellent breakfast and room extremely clean . Only let down was a rip in the head board of our room. Not a huge issue but didn't look great appearance wise. There was a wedding on during our stay which did not affect us at all with regards to late noise. Would definately recommend and would return.

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Rooms

Beds are comfortable and some rooms are spacious or recently refreshed, but others feel small or tired. Several reviews cite uncomfortably warm rooms and occasional morning hot water problems.

Related guest reviews

6

Christopher

Sep 8, 2024

·

Stayed 1 night

Good hotel and restaurant. Very noisy during the night . Banging doors. Steer clear of room 21

8

Jennifer

Oct 11, 2023

·

Stayed 1 night

Couldn’t open windows or change temperature of room,which was too hot for us. Only one towel for two people (only discovered later at night and didn’t want to go down stairs to ask for another)

8

Archie

Sep 7, 2024

·

Stayed 1 night

Check in was good, kind and efficient staff, I was only there for one night. The room was nice, spacious enough, large bed with what I assume to be memory foam mattress, which was a treat, could've done with a plug socket by the bed, otherwise it was okay. Breakfast the next morning was something to be desired, waited 30 minutes to be offered any kind of hot drinks or toast, and the waitress who eventually took my order looked as though she'd rather be elsewhere. I can excuse the fact that there was a large party staying overnight which could've been a factor in the service delay, however some recognition wouldn't have gone amiss. The breakfast itself was average, overcooked fried egg, potato scone which I'm sure had seen better days, and the beans were lukewarm. Would I stay here again? Only out of sheer convenience, for what I paid I expected slightly more.

8

sharon

Sep 18, 2024

·

Stayed 1 night

Set at the end of the village, Breakfast was average, room was spacious and bed was large and comfy.

8

Joan

Aug 25, 2025

·

Stayed 6 nights

The staff are friendly and welcoming. The rooms were very clean. However, in August, our rooms were extremely hot- no air circulation. The window only opens a few inches on the top. The plastic desk fan doesn’t help. The food at the restaurant was very good.

10

Adam

Feb 24, 2025

·

Stayed 1 night

Great hotel for a short stop, staff very friendly and helpful, only complaint is my to didn’t have any channels

10

ROSEMARY

Sep 9, 2024

·

Stayed 2 nights

Hotel easy to find, well located for motorway. Plenty of parking, (free). Friendly reception staff, Room spacious, clean, tea, coffee, bottled water and biscuits provided. The fridge with icebox an added touch. Shower over the bath, quality soaps, shower gel and shampoo provided along with clean quality towels. Large comfortable bed. Only negative was lack of sound proofing between rooms, could hear next door talking and coughing. Would stay again.

6

David

May 26, 2025

·

Stayed 1 night

Unfortunate the rooms do not have window screens as it was very hot that evening and so could not leave window open due to no screen and so many mosquitos etc. Street facing room quite loud late into the night with traffic passing close. Unfortunately the guest across the hall was in and out of the room every 10-15 mins from midnight until near 3am and their door slammed every time. The hotel should do proper maintenance to make sure all room doors close soft. Great service on arrival, easy free parking and decent quality restaurant with fair pricing,.

4

Danielle

Oct 26, 2025

·

Stayed 1 night

Room and bathroom were quiet, clean and well presented, although bathroom did have a mild damp smell. Bed was very comfortable and we had a great night sleep despite a wedding being held in the hotel that night. However in the morning neither of us were able to have a hot shower, despite running the shower on and off over an hour (between 7 - 8am). When we spoke to staff on check-out we were essentially told that the further away from the hot water system your room is then you get less hot water when the system is in demand. Very frustrating that this is a known issue and they still insist on putting people in those rooms. Even more frustrating that there was very little apology from the staff about the issue who had a “well that’s just the way it is” attitude about our experience. As someone who frequently stays in Best Western hotels this wasn’t the level of service I have previously experienced from the brand and I will not be staying here again.

8

Helen

Jul 20, 2024

·

Stayed 2 nights

Very good but uncomfortable bed

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Service

Service is widely praised as friendly, helpful and accommodating. Occasional lapses include slow breakfast service, a mishandled preordered cake, and unsympathetic responses to problems.

Related guest reviews

8

Archie

Sep 7, 2024

·

Stayed 1 night

Check in was good, kind and efficient staff, I was only there for one night. The room was nice, spacious enough, large bed with what I assume to be memory foam mattress, which was a treat, could've done with a plug socket by the bed, otherwise it was okay. Breakfast the next morning was something to be desired, waited 30 minutes to be offered any kind of hot drinks or toast, and the waitress who eventually took my order looked as though she'd rather be elsewhere. I can excuse the fact that there was a large party staying overnight which could've been a factor in the service delay, however some recognition wouldn't have gone amiss. The breakfast itself was average, overcooked fried egg, potato scone which I'm sure had seen better days, and the beans were lukewarm. Would I stay here again? Only out of sheer convenience, for what I paid I expected slightly more.

10

Prantika

Sep 9, 2024

·

Stayed 3 nights

Very friendly and helpful staff.

10

Mark

Mar 16, 2025

·

Stayed 1 night

Chris on reception was very helpful. Food was nice too

10

Lesley

Oct 1, 2024

·

Stayed 2 nights

Lovely stay here, staff were fabulous highly recommended

10

Claire

Aug 18, 2025

·

Stayed 1 night

Great service overall

10

John

Apr 19, 2025

·

Stayed 1 night

Absolutely stellar service from the team here. Friendly, courteous and couldn't do enough to help. Hotel is comfortable and clean and has everything you need. Staff are the stars here though.

10

Emmanuel

Nov 23, 2024

·

Stayed 1 night

Great staff

10

Mary

Sep 14, 2024

·

Stayed 1 night

We had a late arrival and the reception staff were great and very helpful. They chatted for a few minutes while we checked in which was good as some places they ignore you and dont make conversation. The room was very clean and tidy and the bed was soooo comfortable.

10

Sharon

May 11, 2025

·

Stayed 1 night

Staff in all areas of hotel were friendly, helpful and knowledgeable.

6

Shibin

Oct 23, 2024

·

Stayed 2 nights

Ordered a birthday cake in advance. Reminded about the cake during check in and requested to prepare the chocolate cake ready by midnight, and they promised that it is ready. At midnight when asked , they said it is "missing ". However they arranged a small lemon sponge cake ( from tesco ) after waiting for 2 hrs.

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AI-generated summary based on recent guest reviews

Location

Convenient base for drivers between Edinburgh and Glasgow and close to the motorway, with a generally quiet setting. Public transport to Edinburgh can be lengthy.

Related guest reviews

8

Robert

Oct 3, 2024

·

Stayed 1 night

Good stop over hotel

10

Nell

Apr 10, 2024

·

Stayed 3 nights

We used this hotel as a base while visiting family. Close to a few big attractions like Falkirk wheel , kelpies , Bo’ness Steam Railway , Linlithgow palace and lock , and of coarse the bridges over the river Forth I would like to recommend this hotel and it’s lovely staff to anyone who might be considering staying here

10

Paul

Nov 3, 2024

·

Stayed 1 night

Stopped on the way too and from Edinburgh Airport over a 2 week period. Two different rooms both excellent. Very clean. Hreat breakfast and friendly staff. Ideal for staying near Edinburgh with Airport about 20 minutes away and park and ride/tram station. I travel for work and plan to keep using this gem.

10

Angela

May 31, 2023

·

Stayed 1 night

Lovely hotel within half an hour of Edinburgh airport. Plenty of free parking too. Rooms were clean and comfortable. Highly recommend if you need to be near the airport without paying ridiculous airport hotel prices

10

Jacob

May 20, 2025

·

Stayed 3 nights

The staff were extremely accommodating and friendly. I plan on staying here when I come back to Scotland. It is central to both Edinburgh and Glasgow which is awesome and not too busy.

8

Wendy J A

Aug 12, 2024

·

Stayed 3 nights

Adequate. Room good size and repair in bathroom sorted. It was a useful base as we drove to local station with free parking to get into Edinburgh daily. Huge breakfast first morning. Last morning as per menu but significantly smaller. No lift, so heavy cases up a staircase. Bathroom tap water not drinking but supplied bottle water free.

10

ROSEMARY

Sep 9, 2024

·

Stayed 2 nights

Hotel easy to find, well located for motorway. Plenty of parking, (free). Friendly reception staff, Room spacious, clean, tea, coffee, bottled water and biscuits provided. The fridge with icebox an added touch. Shower over the bath, quality soaps, shower gel and shampoo provided along with clean quality towels. Large comfortable bed. Only negative was lack of sound proofing between rooms, could hear next door talking and coughing. Would stay again.

10

Liliana

Aug 15, 2023

·

Stayed 1 night

When i booked I didn't realize it was out of Edinburgh, kinda long bus trip but as soon as we arrived we loved the place. The staff was amazing in accommodating us early, although busy with a wedding. The room was very clean and the food was amazing. Highly recommended!

10

shane

Sep 9, 2023

·

Stayed 3 nights

Nice and quiet area to base our Edinburgh explorations. The front desk staff were exceptional with hints for our further travels around Scotland

8

Susan

May 24, 2024

·

Although some amenities were misstated in Travelocity, the staff and costs were very good. So central in location, made it easy to drive everywhere.

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AI-generated summary based on recent guest reviews

Dining

Restaurant meals are frequently rated very good and good value. Breakfast ranges from excellent to average or overcooked, with portion sizes and service consistency varying.

Related guest reviews

6

Maria

May 21, 2023

·

Stayed 1 night

The room was clean and tidy, however, there was no kettle and tea bags for tea.. The breakfast was not the usual buffet but arather limited choice (photo), one had to order the hot breakfast from the menu. One would think it would make it individually for each customer reducing food waste, however, they forgot to bring my bacon and brought too many mushrooms even I'd asked for just a bit of mushrooms When I asked for the cheese/meet platter, they brought a plate of grated cheddar cheese and a few slices of processed ham, which was rather disappointing as compared to other Best Western hotels we stayed at.

10

Vivian

Sep 13, 2024

·

Stayed 1 night

Very nice comfortable rooms. Breakfast overcooked.

8

David

Jul 19, 2023

·

Stayed 1 night

Very comfortable hotel, the rooms are nice and clean. The staff are all friendly and helpful. The food was good value

8

Archie

Sep 7, 2024

·

Stayed 1 night

Check in was good, kind and efficient staff, I was only there for one night. The room was nice, spacious enough, large bed with what I assume to be memory foam mattress, which was a treat, could've done with a plug socket by the bed, otherwise it was okay. Breakfast the next morning was something to be desired, waited 30 minutes to be offered any kind of hot drinks or toast, and the waitress who eventually took my order looked as though she'd rather be elsewhere. I can excuse the fact that there was a large party staying overnight which could've been a factor in the service delay, however some recognition wouldn't have gone amiss. The breakfast itself was average, overcooked fried egg, potato scone which I'm sure had seen better days, and the beans were lukewarm. Would I stay here again? Only out of sheer convenience, for what I paid I expected slightly more.

10

Kenneth

Jul 19, 2025

·

Stayed 1 night

Staff were friendly, lovely room that looked as it was recently renovated. Great breakfast with plenty of choice. Would recommend for price bracket.

8

Joan

Aug 25, 2025

·

Stayed 6 nights

The staff are friendly and welcoming. The rooms were very clean. However, in August, our rooms were extremely hot- no air circulation. The window only opens a few inches on the top. The plastic desk fan doesn’t help. The food at the restaurant was very good.

8

Denise

Oct 26, 2025

·

Stayed 1 night

Hotel reception very nice rest of the hotel dated, food in resturant was very nice

8

Claire

Sep 3, 2025

·

Stayed 1 night

Beds were comfortable, food very nice, staff were very helpful indeed

10

Antonio

Jun 1, 2025

·

Stayed 1 night

Clean room and bathroom, friendly and helpful staff. Very good breakfast.

10

Robert

Sep 10, 2024

·

Stayed 2 nights

Helpful staff good resturaunt

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $86	2 $102	3 $134	4 $120	5 $94	6 $89	7 $128
8 $83	9 $100	10 $140	11 $116	12 $94	13 $120	14 $159
15 $85	16 $107	17 $137	18 $109	19 $96	20 $98	21 $122
22 $86	23 $102	24 $138	25 $118	26 $100	27 $102	28 $126
29 $86	30 $96

Best Western The Hilcroft Hotel West Lothian

Prices for Best Western The Hilcroft Hotel West Lothian

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed

Family Room, 1 Double Bed

Family Room, 2 Twin Beds

Superior Room, 1 King Bed

Standard Room, 1 Double Bed, Accessible

Standard Room, 2 Twin Beds

Guest reviews of Best Western The Hilcroft Hotel West Lothian

Who stays here?

What guests think

No written reviews

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western The Hilcroft Hotel West Lothian

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $173	22 $112	23 $140	24 $187
25 $84	26 $139	27 $152	28 $134	29 $106	30 $148	31 $123