Name: The Chesterfield Mayfair
Address: 35 Charles Street, Mayfair, Mayfair, London, England, United Kingdom, London, England, GB
Price range: US$351–US$1,256 per night
Rating: 9.17

What guests think

Travellers praise The Chesterfield Mayfair for its warm, professional service and central Mayfair setting, noting classic British charm, comfortable beds and thoughtful touches, while frequently mentioning small rooms, ongoing exterior construction with scaffolding, and occasional noise or obstructed views.

Housekeeping is consistently noted as thorough, with rooms kept very clean. Dining and drinks earn strong feedback for breakfast, Butlers restaurant, and a cozy piano bar, though some consider prices high or found gluten free afternoon tea options limited. Expect a classic boutique stay in a walkable Mayfair location, balanced by compact rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The cozy bar with live piano and the on-site Butlers restaurant are frequent highlights, and afternoon tea is popular. Many report ongoing exterior works with scaffolding causing daytime noise or blocked views, and several note no in-room fridge.

Related guest reviews

6

Bob

2 Jul 2025

·

Stayed 3 nights

The hotel was covered with scaffolding and tarps due to work on the building, with machine noises throughout the day. This was a disappointing surprise with no reduction in the standard room rate. So this hotel is not a the best for now and over priced at this time. We were told the work would be finished in early 2026. I recommend skipping this hotel until then. And ask about the status of the work before booking it.

8

Keith

21 Jul 2025

·

Stayed 4 nights

Hotel was under rennovatuon with scaffolding abd tarps covering windows. Construction noisw all day. Disappoing and was not informed when booking.

10

Jeff

20 Jul 2025

·

Stayed 3 nights

Complete perfection. Favorite is Sems Bar, pricey but the ambiance can’t be beat!

10

Mary Anne

9 May 2024

·

Stayed 8 nights

Upon our arrival we received a warm welcome from the staff. They were extremely friendly and helpful throughout our stay. The restaurant was excellent for breakfast and dinner, and we thoroughly enjoyed the lovely bar with the pianist. We are planning to return to The Chesterfield next time we visit London.

6

Andrew

16 Sept 2023

·

Stayed 3 nights

No fridge in the room is simply ridiculous! Food expensive. Can't fault the Staff who were absolutely lovely. Sadly wont come back again!

10

Dexter

16 Jul 2025

·

Stayed 3 nights

Great service and location was very convenient. Staff is friendly and professional and helpful. Loved the evening music and drinks in their bar.

8

Kathy

21 Aug 2023

·

Stayed 5 nights

There was no fridge in the room. The dining room service and food was adequate but not great for breakfast. The room was well decorated and the staff was very friendly at the front desk.

4

Richard

5 Jun 2025

·

Stayed 1 night

There is extensive refurbishment work being undertaken to the hotel but this was not identified at the point of booking which is a bit deceptive from the hotel. I turned up yesterday to find the hotel clad in scaffolding. Once checked in I had to abandon my room during the afternoon due to the noise created by the guys working on the roof. I had to cancel my online meetings as it was impossible to work with the noise. This morning I was woken by people walking back and forth across the roof moving equipment back and forth at 7.30am. This was promptly followed by more drilling at 8.01am! Not a great experience and one that should have been declared at the point of booking.

8

michael

16 Jul 2023

·

Stayed 4 nights

Lovely hotel, too bad they put us on just the second floor, but it was exceptionally quiet and our room was nice, what you’d expect when your paying a high price. Only one thing was annoying and I hope this doesn’t become a hotel-trend, but they added an optional gbp15 per day “fee” on to the room and told us it was a tip for the staff. I like to leave a small tip in the room for the chamber maids but not the equivalent of $150! I left a letter for the manager to let them know i don’t like this sort of thing. You can get the fee removed by asking at the desk, but that make the customer feel cheap, and is not the kind of interaction people should be forced to endure. Let’s hope this was an isolated incident. (One more thing, no little fridge in room, and no ice down the hall so we kept having to call for a bucket of ice each day, a bit annoying too).

10

Walter

19 Aug 2024

·

Stayed 3 nights

In a word: Exceptional. From the moment we arrived, until our departure we had a wonderful time. We enjoyed the lounge for cocktails, breakfast and fine dining in the restaurant, Butlers. Staff are true professionals, and project enjoyment in service to each guest. This will be the hotel we think of first when we return to London.

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Cleanliness

Reviews frequently describe the property and rooms as very clean and well kept. Turndown touches are appreciated and housekeeping is consistent.

Related guest reviews

10

Steven

1 Jul 2025

·

Stayed 1 night

Our stay at The Chesterfield was flawless. The concierge team was outstanding, attentive, proactive and made everything seamless. The room was immaculate with luxury touches like robes, high-end toiletries and iced biscuits. The bed was heavenly, and breakfast was beautifully served in an elegant dining room. A truly five-star experience from start to finish.

10

Jonathan

30 Jul 2025

·

Stayed 6 nights

Great atmosphere. Super clean, and friendly staff.

10

Tim

28 Nov 2025

·

Stayed 1 night

Excellent small cosy hotel in the heart of Mayfair. Warm and friendly staff and spotless comfortable room. 24 hour bar and new rooftop bar.

10

ROMULO AMARAL

15 Aug 2025

·

Stayed 6 nights

Its an excellent hotel, very clean, with a great location, close to the metro, restaurants, and shops! The staff are very polite and attentive. It was a pleasure staying at this hotel for these past few days.

10

Morgan

5 May 2025

·

Stayed 6 nights

This was my second stay at The Chesterfield and was once again a great experience. Staff is friendly and there to help with anything you may need. The rooms are good-sized for London and beds are very comfortable, housekeeping service is great and room was very tidy. The area is so convenient, nice quiet street but walkable and close to underground station. Will be back again next time I am in London.

10

Katharine

1 Aug 2025

·

Stayed 5 nights

The whole property was clean. Was very nice.

10

Marcia

20 Sept 2025

·

Stayed 4 nights

Totally worth the money - I felt so comfortable and pampered. Great neighborhood to walk around. The staff is wonderful - the room is great. Comfortable bed, great towels and amenities. Bathroom is great. Tea and cookies in the room - more cookies every night. I don't usually stay in better hotels but i'm so glad we splurged for this.

10

Jill

15 Feb 2025

·

Stayed 3 nights

This is the best hotel I have ever stayed in. The beauty, the perks, the staff, the food, the bed. Heated bathroom floors. Turn down with chocolate on the pillow. Just felt so pampered. I was sick for the two days and they were more than accommodating. Found me a doctor and pharmacy!!

8

Tim

5 Feb 2025

·

Stayed 2 nights

This hotel is very comfortable. While the decor is dated and should be redone, the rooms are comfortable and relatively large and the staff is very personable and will go the extra mile to make you comfortable. The location is great, a little away from the hustle and bustle of Soho and Picadilly but still walkable. It is also close to Shepard Market, a charming enclave of restaurants and shops.

10

Shirley

20 Apr 2025

·

Stayed 3 nights

The hotel was beautiful and clean. Staff was very helpful and friendly

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Rooms

Rooms are traditionally styled and generally comfortable, but many are small with tight showers and limited storage. Some guests experienced noise from nearby works or thin windows, while others noted refreshed rooms and comfortable beds.

Related guest reviews

10

Jahan

8 Aug 2025

·

Stayed 1 night

Nice room, freshly renovated in the heart of London.

8

James

3 Aug 2025

·

Stayed 1 night

Location great but rooms the size of a closet.

6

Benjamin

10 Aug 2025

·

Stayed 2 nights

What they sell as a junior suite is just a regular room. We were next to a room undergoing refurbishment and so the corridor had paint thinner smell, and there was drilling in the morning. The air conditioner was quite weak and my request for maintenance for dismissed by maintenance. Overall not good value for money In the up side, service was good and the bed was very comfortable

8

Anthony

19 Dec 2023

·

Stayed 7 nights

Friendly staff. Great location. Small rooms. Comfortable bed. Extremely small shower which is hard to use.

10

Darcy

13 Jul 2024

·

Stayed 3 nights

Comfortable quiet hotel. Staff extremely helpful and welcoming. Beautiful room. Bed was really nice annd comfortable. Only criticism- shower was very small. Tight fit.

8

David

26 Apr 2025

·

Stayed 3 nights

Only issue was tiny bedroom, no cupboard space.

10

Victoria

27 Oct 2024

·

Stayed 3 nights

Lovely hotel in a great spot in Mayfair. Very pleasant and friendly staff particularly the doorman! The bar is cosy and beautifully appointed and our room which was on the 7th floor was bigger that expected (as read previously the rooms can be smaller) and it had an open view over neighbouring rooftops. Would return and recommend.

8

Sara

9 Oct 2025

·

Stayed 1 night

Beds are so comfortable, but could have done with Coffee making facilities in the room for the morning

8

Luis

30 Jan 2024

·

Stayed 1 night

The property is excellently located. However, the rooms could use an upgrade, especially the beds and rugs.

6

Srinath

4 Aug 2025

·

Stayed 3 nights

Staff is excellent. Lobby is nice. Rooms are small and tired looking. Windows are old and thin. Could hear music from a nearby bar. Also there was construction going on.

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Service

Service is widely described as exceptional, warm, and proactive across departments, with many personal touches and helpful concierge support. Occasional complaints include miscommunication about works or billing add-ons.

Related guest reviews

10

Steven

1 Jul 2025

·

Stayed 1 night

Our stay at The Chesterfield was flawless. The concierge team was outstanding, attentive, proactive and made everything seamless. The room was immaculate with luxury touches like robes, high-end toiletries and iced biscuits. The bed was heavenly, and breakfast was beautifully served in an elegant dining room. A truly five-star experience from start to finish.

10

Nicky

29 Jun 2025

·

Stayed 6 nights

Exceptional staff and service!

10

Steven

21 Jul 2025

·

Stayed 5 nights

The staff was exceptional. Everyone was warm, welcoming, and very helpful. The evening turndown service from the housekeeping staff was a rare and appreciated extra bit of care.

10

Gilbert

7 Sept 2024

·

Stayed 7 nights

Liked the warm welcome we received upon arrival and the friendly, professional, service from all of the hotel team! We upgraded our initial suite to another more spacious suite,and it was a smooth transition.to a room as lovely as the one we left. We love the traditional decor and the intimacy of the lounge and restaurant, with impeccable service and surroundings.Meals were delicious as were bar appetizers and drinks. Attentive, professional staff, with impeccable manners and caring attitude. Will return to The Chesterfield Mayfair on our next trip to London! We highly recommend it!

10

Ronald

30 Oct 2024

·

Stayed 5 nights

What an amazing stay. The staff at the Chesterfield Mayfair were very attentive and helpful. When we return to London this is where we will stay. Thanks

10

Diem

18 Oct 2025

·

Stayed 1 night

The Chesterfield Mayfair has become my favorite place to stay at when I am in London. I’ve been here 3 times in the last two years. It’s centrally located. The rooms are very clean and comfortable. But day keeps me coming back is the exceptional service from the staff of the hotel. They are very accommodating to all your needs. It’s nice to see the same staff time after time. The Chesterfield Mayfair has become my home away from home.

10

Ellen

6 Jul 2025

·

Stayed 6 nights

Service was exceptional!

10

Thomas

28 Aug 2025

·

Stayed 8 nights

The Chesterfield is an excellent find in Mayfair. The concierge staff were very responsive to my advance questions and requests. The front reception staff were very helpful at our check in and also to our needs through the week. The bar staff were happy and social. Our rooms were decorated well and the beds were comfortable. Location is a short walk to Green Park station, close to Hyde Park, Grosvenor Square and Berkley Square. We were very happy with our stay.

10

TinaMarie

5 Jun 2025

·

Stayed 1 night

This is a phenomenal property. The staff is so attentive and could not be more helpful. The concierge, especially Jake went above and beyond to help us. We loved it so much. We are coming back in two months.

10

Daniel

23 Apr 2025

·

Stayed 7 nights

Amazing from check in to check out, level of service was outstanding, best housekeeping I have experienced in years. Bartenders were friendly and went beyond all week.

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Location

Prime Mayfair setting close to Green Park, Buckingham Palace, parks, shopping, and dining, with easy access to the Tube. Quiet street yet highly walkable.

Related guest reviews

10

Greg

8 Sept 2025

·

Stayed 3 nights

I spent a lot of time searching for the perfect classic English hotel in a great location.....the Chesterfield really checked those boxes. Mayfair is a really beautiful area of London. We spent 3 nights when we arrived in England and then 3 weeks later we spent 3 more nights before we went home. The Chesterfield is a perfect English experience.

10

Laura

12 Jul 2025

·

Stayed 6 nights

The hotel was in a lovely area and close to Buckingham Palace and lots of very nice restaurants. Our room was very comfortable and the staff was extremely friendly. We enjoyed our stay very much.

10

Kathleen

6 Oct 2025

·

Stayed 2 nights

Great location, staff, atmosphere, food and personal history with this hotel

10

Victoria

12 Apr 2025

·

Stayed 3 nights

Great location, welcoming and friendly staff, extremely clean and everything you could wish for - no hesitation in recommending

10

Lindsay

17 Nov 2024

·

Stayed 2 nights

Upscale hotel with a traditional British flair, located centrally to many attractions. I would recommend it.

10

Dan

20 Oct 2024

·

Stayed 3 nights

This is a great location to explore London. We loved it. Really polite staff and great care of our room.

10

Stephen

10 Apr 2024

·

Stayed 4 nights

Friendly and attentive staff; classic, boutique English historic hotel. VERY Well situated in Mayfaire. Many excellent dining choices within blocks (high-end to mid-range to pub to grab&go). Close to Green Park tube station and Hyde Park. If you want ultra modern sleek vibe, this is not your choice. If you want to feel properly welcomed and taken care of, in a historic venue, this is an excellent choice.

10

Thomas

28 Aug 2025

·

Stayed 8 nights

The Chesterfield is an excellent find in Mayfair. The concierge staff were very responsive to my advance questions and requests. The front reception staff were very helpful at our check in and also to our needs through the week. The bar staff were happy and social. Our rooms were decorated well and the beds were comfortable. Location is a short walk to Green Park station, close to Hyde Park, Grosvenor Square and Berkley Square. We were very happy with our stay.

10

Jolene

28 Sept 2025

·

Stayed 4 nights

Our stay was amazing. Staff was very friendly and helpful. Room was very comfortable and location was great.

10

joe

5 Oct 2024

·

Stayed 2 nights

Great stay at a great location.

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Dining

Breakfast and Butlers restaurant receive strong praise, and the bar with live piano is a favorite. Some find prices high or note limited gluten free afternoon tea options; a few rated breakfast only average.

Related guest reviews

10

Linda

27 Oct 2024

·

Stayed 4 nights

I would highly recommend this hotel. The staff was amazing. Everyone was super helpful. The breakfast was delicious. I loved the bar with the live music. Everything was perfect!

10

Ann

6 May 2024

·

Stayed 3 nights

The decor and service was excellent. Great breakfast options. The people who worked there were friendly and helpful. I'd recommend the property to all. The restaurant is great,

8

Sharron

15 Aug 2025

·

Stayed 2 nights

The Chesterfield hotel was tucked away down a quiet street ten minutes walk from Green Park tube station and a good half hour walk to Oxford Street. The hotel was very traditional in its surroundings. Staff were attentive and friendly on the reception and at breakfast. We had The Afternoon Tea of which I was disappointed with as I am gluten free and thought they could have done better but my granddaughters afternoon tea selection looked fantastic. The room was small at the back of the hotel but very clean and beds were very comfortable with large soft pillows. Overall a lovely stay and I would recommend this hotel to anyone whom wanted to pay a little extra money for that traditional touch in service.

10

Mary Anne

9 May 2024

·

Stayed 8 nights

Upon our arrival we received a warm welcome from the staff. They were extremely friendly and helpful throughout our stay. The restaurant was excellent for breakfast and dinner, and we thoroughly enjoyed the lovely bar with the pianist. We are planning to return to The Chesterfield next time we visit London.

8

Gordenzo

13 Apr 2025

·

Stayed 7 nights

Great location, well staffed, good dining and lounging on site.

8

Mary Ellen

4 Jun 2025

·

Stayed 3 nights

Very old school British. Over the top staff. Wonderful location. Pricey food options in the hotel but many options in the area.

10

Alan

12 Aug 2024

·

Stayed 3 nights

Very enjoyable stay. Room was clean and bed was comfortable. Staff were pleasant and helpful to give us directions and find taxis. Dining was superb.

8

Ayako

8 Jul 2025

·

Stayed 1 night

good location and good breakfast

10

Link

20 Sept 2023

·

Stayed 7 nights

We enjoyed the staff and the bar was cozy but a little on the expensive side. 15 pounds for a small glass of proseco and 9.5 pounds for a pint of heineken draft.

10

Walter

19 Aug 2024

·

Stayed 3 nights

In a word: Exceptional. From the moment we arrived, until our departure we had a wonderful time. We enjoyed the lounge for cocktails, breakfast and fine dining in the restaurant, Butlers. Staff are true professionals, and project enjoyment in service to each guest. This will be the hotel we think of first when we return to London.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$257
February	US$295
March	US$332
April	US$361
May	US$437
June	US$475
July	US$441
August	US$352
September	US$444
October	US$417
November	US$414
December	US$398

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $986	5 $993
6 $404	7 $456	8 $1,256	9 $540	10 $540	11 $456	12 $580
13 $435	14 $608	15 $762	16	17 $581	18 $649	19 $491
20 $435	21 $421	22 $554	23 $880	24	25 $455	26 $468
27 $405	28 $539	29 $624	30 $434

Su	Mo	Tu	We	Th	Fr	Sa
				1 $588	2 $463	3 $460
4 $401	5 $434	6 $424	7 $450	8 $434	9 $464	10 $464
11 $434	12 $437	13 $435	14 $578	15 $435	16 $550	17 $434
18 $478	19 $505	20 $550	21 $649	22 $398	23 $373	24 $376
25 $352	26 $355	27 $416	28 $351	29 $352	30 $353	31 $352

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Monthly average prices

About this property

Location

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Superb

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What guests think

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