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Crowne Plaza London - Docklands by IHG - Image 1
Crowne Plaza London - Docklands by IHG - Room
Crowne Plaza London - Docklands by IHG - Room
Crowne Plaza London - Docklands by IHG - Pool
Crowne Plaza London - Docklands by IHG - Restaurant

Crowne Plaza London - Docklands by IHG


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Dry Cleaning

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Property description

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent stays at Crowne Plaza London - Docklands by IHG, travellers praise very friendly staff, convenient access to ExCeL, the O2 and transport links, and generally comfortable rooms, while noting mixed leisure-facility experiences and occasional maintenance or service hiccups.

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Facilities

Mixed

Cleanliness

Mixed

Service

Friendly

Location

Convenient

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10

Rachel

IAN-logo

3 weeks ago

·

Stayed 2 nights

Lovely room with the children. Fast check in. Great pool. Tasty room service. Huge childrens portions.
Lovely room with the children. Fast check in. Great pool. Tasty room service. Huge childrens portions.

10

Darren

IAN-logo

3 weeks ago

·

Stayed 1 night

Great location. Helpful friendly staff. Would use again.
Great location. Helpful friendly staff. Would use again.

8

Mark

IAN-logo

11 Apr 2026

·

Stayed 1 night

We had a lovely stay. Great hotel
We had a lovely stay. Great hotel

8

Nabeela

IAN-logo

11 Apr 2026

·

Stayed 2 nights

The staff particularly Aqsa on front desk and the lady at the breakfast counter were really friendly and helpful. We were able tp adjust the room so they were closer tp each other and ended up getting a bigger suite. The rooms were bigger then any other hotel we've stayed at and there were some lovely touches such as complimentary chocolates, water cans, lemon water in the foyer and mini fridges in both rooms. The bedding wad really clean and fresh and house keeping did a lovely job. The breakfast was typical although the croissants were super flaky and tasty. The price is higher then other places with similar specs and parking at £50 for 2 days is extortion! The views were nice although it was a noisy during the evening and aeroplane noise early morning and the air con kept making a tapping noise so for a light sleeper it wasn't the best. Overall everything was super comfy and clean even the fold out sofa bed with lots of space and you could stream from your phone. The swimming pool and gym were a great bonus and the transport links very convenient.
The staff particularly Aqsa on front desk and the lady at the breakfast counter were really friendly and helpful. We were able tp adjust the room so they were closer tp each other and ended up getting a bigger suite. The rooms were bigger then any other hotel we've stayed at and there were some lovely touches such as complimentary chocolates, water cans, lemon water in the foyer and mini fridges in both rooms. The bedding wad really clean and fresh and house keeping did a lovely job. The breakfast was typical although the croissants were super flaky and tasty. The price is higher then other places with similar specs and parking at £50 for 2 days is extortion! The views were nice although it was a noisy during the evening and aeroplane noise early morning and the air con kept making a tapping noise so for a light sleeper it wasn't the best. Overall everything was super comfy and clean even the fold out sofa bed with lots of space and you could stream from your phone. The swimming pool and gym were a great bonus and the transport links very convenient.

10

Julie

IAN-logo

6 Apr 2026

·

Stayed 3 nights

This a a very family friendly hotel. The pool was a nice amenity with child free times and also times for families. I’d say the staff are the friendliest we’ve ever experienced during a hotel stay!
This a a very family friendly hotel. The pool was a nice amenity with child free times and also times for families. I’d say the staff are the friendliest we’ve ever experienced during a hotel stay!

Royal Victoria Dock, Western Gateway, Canning Town South, London, London (and vicinity), England, United Kingdom

Location

With a stay at Crowne Plaza London - Docklands by IHG in London (Docklands), you'll be within a 5-minute drive of ExCeL Exhibition Centre and Thames River. This spa hotel is 4 mi (6.4 km) from The Arena and 4.6 mi (7.5 km) from Tower of London.

ExCeL Exhibition Centre(0.3 Miles)

The Arena(1.9 Miles)

Thames River(1.9 Miles)

ABBA Arena(3 Miles)

Queen Elizabeth Olympic Park(3.7 Miles)

London Stadium(3.8 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 11:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of GBP 25 per day, which includes in/out privileges.


Full breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee of approximately GBP 19.99 per person.


Check-in is from 3:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.


The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different levels.

The hotel is located in Docklands, just a 5-minute drive from ExCeL Exhibition Centre and Thames River. It is approximately 4 miles from O2 Arena and Tower of London, with London City Airport only 3.5 km away.


Yes, there is an indoor swimming pool available for guests. The pool's operational hours are subject to change, and it may be unavailable during renovations scheduled from November 27, 2025, to December 12, 2025.


One child aged 12 years or younger can stay for free when occupying the parent or guardian's room, using existing bedding.


The property offers rollaway beds for a fee of GBP 30 per night, subject to availability. Advance request or confirmation may be required.


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