Is parking available at the hotel?

Parking is available on-site, with limited spaces. Secured valet parking is offered at a fee of GBP 35 per night. Extended parking is also available at the same rate.

What breakfast options are offered?

English breakfasts are available for a fee of approximately GBP 33 per person. Breakfast is served on weekdays from 6:30 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges could apply.

What accessibility features does the hotel offer?

The hotel features step-free entrances, elevators, and wheelchair-accessible facilities, including the registration desk, public areas, and rooms. Accessible bathrooms are also available.

Where is the hotel located in relation to local attractions?

The hotel is situated in Canary Wharf, just a 3-minute drive from One Canada Square and 5 minutes from the Tower of London. It is approximately 2.8 miles from the ExCeL Exhibition Centre and 3.1 miles from Sky Garden. Public transport options are available nearby.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, an outdoor heated pool, and a children's pool. The pool is accessible from 9:00 AM to 6:00 PM.

What are the policies for guests staying with children?

Children 18 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding. The hotel is family-friendly and offers amenities suitable for children.

Canary Riverside Plaza Hotel in London

Average nightly price at Canary Riverside Plaza London, Vignette Collection by IHG by month, last 12 months (USD)
Month	Average price
January	US$273
February	US$275
March	US$285
April	US$281
May	US$290
June	US$311
July	US$282
August	US$250
September	US$343
October	US$311
November	US$320
December	US$287

What guests think

At Canary Riverside Plaza Hotel, travellers consistently praise the friendly, attentive staff and scenic riverside location with easy transport links, while noting spacious rooms with impressive views alongside dated decor and occasional maintenance or housekeeping lapses.

Access to the pool and spa is a plus for several guests, though a few disliked that it is not in the same building; parking is described as straightforward. Food and beverage feedback varies, with slow or limited room service and a poor breakfast experience reported alongside late-night availability. Good fit for leisure or business trips in the Docklands where convenience matters more than design-forward luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate access to the pool and spa and find parking convenient; a few note the pool is in a separate building and less convenient to use.

Related guest reviews

10

Margaret

17 Aug 2024

·

Stayed 1 night

This hotel stay was very pleasant. It has a bright and voluminous grand lobby with dining and beverage facilities. The staff is extremely welcoming and attentive and go above and beyond to enthusiastically respond to requests. The room is bright and spacious with a large bathroom with all amenities! The view of the river is spectacular and the pool house is impressive with extra long pool with multiple lanes for laps. Our stay was brief but overall exceeded expectations!

10

Kadir

4 Mar 2023

·

Stayed 3 nights

Spacious room, regular daily house keeping service, which is rare nowadays, a full proper minibar in the room, room service open until 1 in the morning, overnight laundry, shoe-shine service and many small details you no longer find in other hotels unfortunately

10

Kadir

20 Apr 2023

·

Stayed 7 nights

There was ice in the ice bucket in the room every evening except weekends. That was unique but many small things like this

10

Diana

23 Jun 2024

·

Stayed 1 night

Lovely hotel with large room and great swimming pool over looking the thames

6

Richard

23 May 2024

·

Stayed 2 nights

I do not think that you can claim to have a pool if it’s not in the same building, particularly if it’s a rigmarole to use it. Being woken up by a fire alarm because of a mistake is not great. The bed was not very comfortable and room service slow and limited.

10

David

13 Apr 2025

·

Stayed 1 night

Superb service from the minute I walked in. Nothing was too much trouble. Great help with parking, my two dogs no problem and no extra cost. The room very well-proportioned and the hotel itself just very peaceful. It's got that sort of '90s American hotel charm about it, but what it lacks in modern decor, it makes up for in terms of space and comfort.

10

Andrew

16 Jul 2025

·

Stayed 1 night

This hotel is in a perfect location in Canary Wharf on the banks of the river and perfect for exploring London by the Thames Uber boat. We visited Greenwich Park for the best view of London. The rooms are more spacious than most hotel rooms and have amazing views over the London skyline. This is the only hotel in London where I am happy to drive and park. A special thank you to the concierge who was extremely helpful.

10

Paula

22 Jun 2025

·

Stayed 3 nights

The hotel is perfectly located for great local restaurants, bars, green spaces and riverside walks. The rooms are spacious, well equipped and nicely designed. The bed was super comfy and our view across the river was enchanting. The staff were kind and very helpful and couldn’t do enough to make our stay memorable. Having complimentary access to the great pool and spa was a real bonus as was being right next to the pier so you could get the boat into central London. We can’t recommend it more highly and are looking forward to staying again.

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AI-generated summary based on recent guest reviews

Cleanliness

Many describe the hotel and rooms as clean, but recurring complaints mention marked or worn areas and occasional issues like stained or dirty linens and bathrooms.

Related guest reviews

6

Randell

10 Jan 2025

·

Stayed 2 nights

Needs a serious Reno

10

Kadir

4 Mar 2023

·

Stayed 3 nights

Spacious room, regular daily house keeping service, which is rare nowadays, a full proper minibar in the room, room service open until 1 in the morning, overnight laundry, shoe-shine service and many small details you no longer find in other hotels unfortunately

2

Jasper

22 May 2023

·

Stayed 1 night

The hotel is not even close to "five star" and is overpriced. All ratings must be fake and bought. The building in general is in a bad condition and the rooms are dirty with stains on the carpet. And outside in the corridor. Bathroom wasn't cleaned and dirty bed sheets. There was no AC and we couldn't open the windows to let some fresh air in to the room. We left immediately for another accomodation.

10

Kevin

31 Jul 2025

·

Stayed 1 night

Fantastic stay at this lovely hotel for our anniversary A quick phone call in the morning of our stay to Dalo on reception to mention about it being our anniversary and if he could arrange for something special to be done, on arrival we had been given a free upgrade to a river view room and a lovely suprise on arrival in the room On arrival Dalo was still on reception and couldn't have been nicer and helpful along with the concierge who met us at the door with a smile Hotel and room was immaculately clean and will definitely stay at this quality hotel again

2

Christopher

20 Jul 2024

·

Stayed 1 night

Not sure this is a 5* hotel. Rooms very dated, ripped bed sheets, wall paper peeling. Real shame as I booked it for a treat for our anniversary. Plenty of 4* hotels in the area which are infinitely better. If you are looking for somewhere special this isn’t the place.

10

Jason

6 May 2024

·

Stayed 1 night

This place was amazing, clean, beautiful, amazing staff and secure. I had a friend come see me and they wouldn’t let her up until they confirmed it with me. Top notch place. I am booking again very soon. Amazing!!!!!!!!

6

Matthew

12 Aug 2025

·

Stayed 2 nights

This is an old five star hotel and it shows. Very dated rooms and common areas. Staff at reception were friendly. Seemed to have run of shower gel while we were there which was bizarre. Nice location by the river.

6

Denise

21 Jun 2025

·

Stayed 2 nights

Would not agree this is a 5 star hotel there were marks down the wall next to the bed dare to think what it was, no tea or coffee facilities in the room or iron and the service at breakfast was terrible and on second morning it was 45 mins for two sets of poached eggs appeared To be short staffed given that I spent nearly £1000 in the hotel I have had better service at a premier inn and would not recommend this hotel to anyone

10

Mariam

19 Mar 2025

·

Stayed 1 night

Clean, friendly staff and comfortable.

8

Jenny

26 Nov 2025

·

Stayed 1 night

Spacious rooms, very friendly staff, good level of cleanliness

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AI-generated summary based on recent guest reviews

Rooms

Rooms are frequently praised as large and comfortable with standout river views; several reviews say the decor feels dated, and some note missing in-room amenities or comfort issues.

Related guest reviews

10

Margaret

17 Aug 2024

·

Stayed 1 night

This hotel stay was very pleasant. It has a bright and voluminous grand lobby with dining and beverage facilities. The staff is extremely welcoming and attentive and go above and beyond to enthusiastically respond to requests. The room is bright and spacious with a large bathroom with all amenities! The view of the river is spectacular and the pool house is impressive with extra long pool with multiple lanes for laps. Our stay was brief but overall exceeded expectations!

10

sadie

15 Jul 2025

·

Stayed 2 nights

Nice hotel, big rooms, lovely staff

8

Jarryd

2 Jul 2025

·

Stayed 1 night

Really liked this hotel, very spacious and designed very sleek, would love to visit again if staying around this area

10

Kevin

31 Jul 2025

·

Stayed 1 night

Fantastic stay at this lovely hotel for our anniversary A quick phone call in the morning of our stay to Dalo on reception to mention about it being our anniversary and if he could arrange for something special to be done, on arrival we had been given a free upgrade to a river view room and a lovely suprise on arrival in the room On arrival Dalo was still on reception and couldn't have been nicer and helpful along with the concierge who met us at the door with a smile Hotel and room was immaculately clean and will definitely stay at this quality hotel again

10

Diana

23 Jun 2024

·

Stayed 1 night

Lovely hotel with large room and great swimming pool over looking the thames

6

Richard

23 May 2024

·

Stayed 2 nights

I do not think that you can claim to have a pool if it’s not in the same building, particularly if it’s a rigmarole to use it. Being woken up by a fire alarm because of a mistake is not great. The bed was not very comfortable and room service slow and limited.

10

Natalie

14 Mar 2024

·

Stayed 1 night

Amazing hotel, worth the money for the quality of service and rooms. River view was outstanding. Would definitely return ! Not a bad word to say about this .

6

Denise

21 Jun 2025

·

Stayed 2 nights

Would not agree this is a 5 star hotel there were marks down the wall next to the bed dare to think what it was, no tea or coffee facilities in the room or iron and the service at breakfast was terrible and on second morning it was 45 mins for two sets of poached eggs appeared To be short staffed given that I spent nearly £1000 in the hotel I have had better service at a premier inn and would not recommend this hotel to anyone

10

Andrew

16 Jul 2025

·

Stayed 1 night

This hotel is in a perfect location in Canary Wharf on the banks of the river and perfect for exploring London by the Thames Uber boat. We visited Greenwich Park for the best view of London. The rooms are more spacious than most hotel rooms and have amazing views over the London skyline. This is the only hotel in London where I am happy to drive and park. A special thank you to the concierge who was extremely helpful.

8

Jenny

26 Nov 2025

·

Stayed 1 night

Spacious rooms, very friendly staff, good level of cleanliness

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, attentive and willing to go the extra mile; however, multiple reviews report slow responses, check-in confusion, inconsistent professionalism, and occasional procedural lapses such as unwanted room entry.

Related guest reviews

10

Kevin

31 Jul 2025

·

Stayed 1 night

Fantastic stay at this lovely hotel for our anniversary A quick phone call in the morning of our stay to Dalo on reception to mention about it being our anniversary and if he could arrange for something special to be done, on arrival we had been given a free upgrade to a river view room and a lovely suprise on arrival in the room On arrival Dalo was still on reception and couldn't have been nicer and helpful along with the concierge who met us at the door with a smile Hotel and room was immaculately clean and will definitely stay at this quality hotel again

10

Gabrielle Flavia

30 Nov 2025

·

Stayed 2 nights

Everything! Amazing staff. I loved my stay. I can’t wait to go back. I wish I stayed there longer.

6

Muhammad

12 Dec 2022

·

Stayed 2 nights

The staff wasn’t friendly and good. On our check out , I couldn’t believe when the front desk lady asked us to pay for the water bottles we used from the fridge. She said we could have the water if it was on the table. But if we took the same water from fridge then we pay, I mean you pay about £400/ might for your stay and they can’t give water. Late night when we came back, the reception refused to provide water. When we checked in , the manager didn’t know how to check us in and rang a senior for help. With a toddler and 5 hours journey from Bolton, that was a lot of hassle.

10

Stephane

28 Jun 2025

·

Stayed 1 night

I would like to outline the amazing service I had in checking in. Long story short, my train to Paris was cancelled and I had no overnight luggage. I had to get my short cleaned as early as possible. Ajay promised me that he will do his best. The short was picked at 12:00Am and delivered back at 7:00AM. I was bale to get to the office on time. Thank you, Jay!!

10

Miron

21 May 2023

·

Stayed 1 night

Everything was fantastic but check out on 5/17/2023 I have a flight to USA 🇺🇸 but one of the stuff who helping my baggage put in taxi he is very rude and told me don’t come again. I was shocked when I heard this is around 8 am in morning and he is white with bearded guy

10

Graham

8 Jun 2025

·

Stayed 1 night

It was amazing. Ajay at the front desk really went over and beyond in making me and my wife stay memorable

8

Javier

11 May 2025

·

Stayed 3 nights

all the staff are extremely kind but most of them do not have an idea what to do. as it was the case with the concierges, also at the reception they were so confused even to find my room at check out

10

Andrew

16 Jul 2025

·

Stayed 1 night

This hotel is in a perfect location in Canary Wharf on the banks of the river and perfect for exploring London by the Thames Uber boat. We visited Greenwich Park for the best view of London. The rooms are more spacious than most hotel rooms and have amazing views over the London skyline. This is the only hotel in London where I am happy to drive and park. A special thank you to the concierge who was extremely helpful.

6

Samuel

17 Nov 2024

·

Stayed 1 night

Couldn’t fault the hotel itself or the concierge staff, all staff very polite but very slow service. Asked for early check in when booking a week before stay, didn’t get any response until the morning of check in but was not available. Arrived a couple hours early and was able to leave luggage which was handy. Upon arriving 10mins before check in time the room was still not ready and had to wait 30mins after check in time due to their system not accepting my deposit for damages/mini bar. When requesting certain items they were very slow to provide. Very noisy outside at 1am which wasn’t the hotels fault. 2 hours before check out somebody entered our room for some unknown reason, realising it was occupied and left. My partner was on the bed in her underwear!!!

8

Jenny

26 Nov 2025

·

Stayed 1 night

Spacious rooms, very friendly staff, good level of cleanliness

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Location

Riverside Canary Wharf setting earns praise for views and for easy access to public transport, including the nearby river boat, and proximity to restaurants, bars, and Greenwich.

Related guest reviews

10

Sarah

9 Jun 2024

·

Stayed 1 night

Good location for Canary Wharf and quickly getting to Abba Voyage

10

jamie peter

19 Jun 2022

·

Stayed 2 nights

Great hotel and location

10

Miss S L Smith

27 Jul 2025

·

Stayed 2 nights

Amazing location with a great view and close to everything you need. Service was fantastic! Brilliant!

6

Matthew

12 Aug 2025

·

Stayed 2 nights

This is an old five star hotel and it shows. Very dated rooms and common areas. Staff at reception were friendly. Seemed to have run of shower gel while we were there which was bizarre. Nice location by the river.

10

Terence

25 Oct 2024

·

Stayed 1 night

Good location, generally very good service, but a bit expensive

10

Andrew

16 Jul 2025

·

Stayed 1 night

This hotel is in a perfect location in Canary Wharf on the banks of the river and perfect for exploring London by the Thames Uber boat. We visited Greenwich Park for the best view of London. The rooms are more spacious than most hotel rooms and have amazing views over the London skyline. This is the only hotel in London where I am happy to drive and park. A special thank you to the concierge who was extremely helpful.

10

Mark

15 Jul 2024

·

Stayed 1 night

Excellent stay in a hotel with very friendly staff, great room with a view over the river to the city. Very good location for accessing public transport. Had a wonderful stay.

10

Paula

22 Jun 2025

·

Stayed 3 nights

The hotel is perfectly located for great local restaurants, bars, green spaces and riverside walks. The rooms are spacious, well equipped and nicely designed. The bed was super comfy and our view across the river was enchanting. The staff were kind and very helpful and couldn’t do enough to make our stay memorable. Having complimentary access to the great pool and spa was a real bonus as was being right next to the pier so you could get the boat into central London. We can’t recommend it more highly and are looking forward to staying again.

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AI-generated summary based on recent guest reviews

Dining

Feedback is mixed: some value late-night room service and on-site options, while others report poor breakfast service, slow or limited room service, and confusion over charges for bottled water.

Related guest reviews

10

Margaret

17 Aug 2024

·

Stayed 1 night

This hotel stay was very pleasant. It has a bright and voluminous grand lobby with dining and beverage facilities. The staff is extremely welcoming and attentive and go above and beyond to enthusiastically respond to requests. The room is bright and spacious with a large bathroom with all amenities! The view of the river is spectacular and the pool house is impressive with extra long pool with multiple lanes for laps. Our stay was brief but overall exceeded expectations!

10

Kadir

4 Mar 2023

·

Stayed 3 nights

Spacious room, regular daily house keeping service, which is rare nowadays, a full proper minibar in the room, room service open until 1 in the morning, overnight laundry, shoe-shine service and many small details you no longer find in other hotels unfortunately

10

Kadir

20 Apr 2023

·

Stayed 7 nights

There was ice in the ice bucket in the room every evening except weekends. That was unique but many small things like this

6

Muhammad

12 Dec 2022

·

Stayed 2 nights

The staff wasn’t friendly and good. On our check out , I couldn’t believe when the front desk lady asked us to pay for the water bottles we used from the fridge. She said we could have the water if it was on the table. But if we took the same water from fridge then we pay, I mean you pay about £400/ might for your stay and they can’t give water. Late night when we came back, the reception refused to provide water. When we checked in , the manager didn’t know how to check us in and rang a senior for help. With a toddler and 5 hours journey from Bolton, that was a lot of hassle.

6

Richard

23 May 2024

·

Stayed 2 nights

I do not think that you can claim to have a pool if it’s not in the same building, particularly if it’s a rigmarole to use it. Being woken up by a fire alarm because of a mistake is not great. The bed was not very comfortable and room service slow and limited.

6

Denise

21 Jun 2025

·

Stayed 2 nights

Would not agree this is a 5 star hotel there were marks down the wall next to the bed dare to think what it was, no tea or coffee facilities in the room or iron and the service at breakfast was terrible and on second morning it was 45 mins for two sets of poached eggs appeared To be short staffed given that I spent nearly £1000 in the hotel I have had better service at a premier inn and would not recommend this hotel to anyone

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $280	2 $150	3 $568	4 $557	5 $274	6 $219	7 $229
8 $217	9 $265	10 $287	11 $287	12 $271	13 $230	14 $248
15 $247	16 $344	17 $387	18 $446	19 $283	20 $248	21 $320
22 $311	23 $284	24 $308	25 $313	26 $246	27 $250	28 $259
29 $217	30 $278

Canary Riverside Plaza London, Vignette Collection by IHG

Prices for Canary Riverside Plaza London, Vignette Collection by IHG

Monthly average prices

About this property

Location

Room options

Premium Room, 2 Twin Beds, River View

Standard Room, 1 King Bed, Accessible, City View

Standard Room, 2 Twin Beds, River View

Premium Room, 2 Twin Beds, City View

Premium Room, 1 King Bed, City View

Premium Room, 2 Twin Beds, Accessible, City View

Suite, 1 Bedroom, River View

Premium Room, 1 King Bed, River View

Penthouse (Suite)

Premium Room

Standard Room, 1 King Bed, River View

Standard Room

Presidential Suite

Suite, 1 King Bed, River View

Standard Room, 1 King Bed, City View

Guest reviews of Canary Riverside Plaza London, Vignette Collection by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Canary Riverside Plaza London, Vignette Collection by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $336	28 $295	29 $258	30 $254	31 $237