Gem Langham Court Hotel

Reception staff friendly and polite. Room very small, although we were told it was an upgrade to 3 beds and larger room, Single bed was extremely hard. (3 people would struggle to stay in this room due to size). There was no air conditioning and no windows opened, therefore stifling hot overnight.

It would have been better if the lift was working properly. It was very slow and would not go down to ground floor from most of the upper floors. Otherwise stay was great.

The location is great for all things Central London, and there are lots of places in the area to eat breakfast. (Hotel breakfast is in the basement and a bit pricey.) The rooms could do with a bit of refurbishing, but they were clean. I'm not sure it's a hotel to stay in when the weather is warm as there did not seem to be any airco. However, the area is quiet and the windows open.

Very cramped quarters. From the one tiny elevator to tiny room.

Centrally located hotel at < 8mins walk from Oxford circus station. Rooms don't have airconditioning and even though I stayed in February, it was too warm in the room for a comfortable night sleep.

Great location, only issue is the lack of AC. Made for very difficult sleeping conditions given the temp in London was close to 30C

The staff were kind and helpful. However, this hotel does not have a refrigerator in the room, and due to the central heating system, there are times when the air conditioning and heating are not available.

No A/C, rooms at the basement terrible with no chance to ventilate it properly and with smoking hotel staff half a meter from your window. No water in a room, you have to ask the reception to bring it. Four star hotel should have such amenity.

NO AIR CONDITIONER!!!!! Definitely not a 4 star hotel!!! Over rate. Room itself was pleasant and fine. But No A/C was shocking in modern hotel, no fridge as well.

The hotel is in a beautiful old 19 century building, but the comfort is also according to 19 century standards, The area is very nice, with plenty of dining options, in a walking distance to Soho. The hotel lobby is very cosy, with a small bar, but the rooms are tiny. They would be OK for one person, but to tight for two. The elevator is very old, and for some reason did not work properly at our floor. The breakfast was very nice. So overall it was OK for a two-night stay, but if I had to stay longer I would move to another hotel.

Hotel was clean and staff were friendly, professional and nothing was too much trouble

Friendly staff ! Amazing cleanliness of room and five star breakfast

Everything was clean, well kept and comfortable. The staff were helpful and friendly. For my size (6\'3" & 225lbs), the narrow hallways, small room, and small shower are a slight inconvenience, but the stay was great!

Everything immaculately clean and very comfortable. Staff were very friendly and helpful.

Great " little" hotel just 5 mins walk from Oxford street. Location very good, neighbourhood safe, room was spotless and hotel staff very helpful. Only drawback for me personally, was that the room could have been a little bigger, felt quite cramped at times, but overall very happy. Would stop again, just need a larger room.

Very helpful personal (for person with wheelchair). Good breakfast, clean rooms, nice atmosphere.

The hotel is a lovely looking hotel and in the perfect location to see the sites. We got there in the morning and checked in, which was quick, easy and its nice not having to lug your bags around until your actual room is available. Staff were very polite, efficient and seemed to know what they were doing. We stayed in the triple room which consisted of a double and a single bed. The rooms are not spacious like most UK hotels but are standard for London and the prices are twice that of most UK hotels but again seem average for London. The only criticisms I had with the hotel are... *heating was too warm all over the hotel and in the room, use the thermostatic valves and save money, it'll be perfect in winter, I do understand why the heating was on though as the old sash windows can be drafty *room needs a deep clean, we moved the beds to make more space and it looked like everything had been swept under the bed, mould on silicon in bathroom (this is standard in most peoples homes) *view, when booking it said city view, but there wasn't a view as you couldn't see through the privacy glass, even when opened it was just the backs of the buildings (technically the hotels in the city so any view could be classed as city view even a brick wall) *noise, the location is very quiet but there was a fan or something running all night, if anything it helped me sleep but for others is could keep them awake *A/C, no aircon, I dread to think what summers like staying here.

Lovely location for soho and Oxford street. The hotel staff were friendly and accommodating. Very clean modern room and a great nights sleep ☺️

Great location, clean and tidy

I would never suggested staying here because of the condition of the room and the terrible beds. I couldn’t believe it felt like sleeping on a box spring. And the linens were stained and torn. Absolutely no frills. But the staff was excellent!

Was ok but the rooms were very tiny and there was no air conditioning

Room was very small and shower as well . Could barely move inside. Ok hotel.

Room small 311

Our room was in basement which was clean and tidy. We was unable to close the window so noise from outside into Early hours was testing. Location of hotel excellent walking distance from King’s Cross train station and walking distance into main section of city ( Oxford street ).

Very cramped quarters. From the one tiny elevator to tiny room.

Brilliant hotel pretty much in the heart of Oxford Circus. Great being by the bbc building. Hotel room itself was fine. Windows were single glazed so noise could be heard outside from pedestrians and traffic etc and was abit of a cold draft

Room was the smallest, tightest fit in our lives! Could barely get suitcases by bed to get them to other side of the room - we were told we were upgraded to a suite when we checked in! Would hate to see what a regular room looked like! Carpet all through hotels was old & dirty! Don’t know who gave this property 4 stars! I’ve stayed in the Sherlock Holmes on Baker Street & the accommodations were much nicer! Upon our return from Paris we stayed in Park Plaza by London Eye & what a difference in accommodations!

Room was very small but very neat and clean

Very very small twin room and bathroom .. beds a bit hard too !

Tiny room. Def not Superior Single and was booked as Double Executive. Noisy at 6am and woken by some pump or something working under the room constantly from 6am.

Hotel was clean and staff were friendly, professional and nothing was too much trouble

Fantastic service from staff

Friendly helpful staff clean comfortable room and excellent location

Everything immaculately clean and very comfortable. Staff were very friendly and helpful.

Great location for theatre nights, 15-20 mins walk to Shaftesbury Avenue and Leicester Square, 10 mins walk to Soho n lovely restaurants and pubs only a couple of minutes walk. Staff are friendly and so helpful. Rooms are clean and comfortable. Would definitely recommend.

Check in was a farce , booking in the restaurant, we booked on line and had to reconfirm 6 times with 4 different people, they pre authorised our card and then said could not pay for items via booking to our room. An absolute joke of a hotel - with a babybel on a £11 per person cheese board

My girlfriend and I just stayed here, and the staff is super polite and on top of any request as best they can. The room was small but very well-upgraded and super clean. It was the perfect little spot overlooking Langham Street and the mellow but active city life, pubs, and shops below.

I found the hotel OK. Breakfast was poor. Location was ok for what I wanted. I found staff difficult to deal with - poor communication skills and definitely not friendly

Upgraded room, really helpful and friendly staff. Great location, with numerous bars and restaurants minutes away.

Great hotel, friendly helpful staff. Was my husbands birthday and suprised him with a lovely cake as a gesture which is very appreciated.

A comfortable, friendly and conveniently located hotel in a lively yet calm neighborhood. Recommended.

Great location, great price! Would return :)

Friendly helpful staff clean comfortable room and excellent location

Our room was in basement which was clean and tidy. We was unable to close the window so noise from outside into Early hours was testing. Location of hotel excellent walking distance from King’s Cross train station and walking distance into main section of city ( Oxford street ).

Lovely hotel in great location for exploring London. Very good value for money.

Nice hotel in Fitzrovia. Easily walkable from Tottenham Court Road tube station. Lots of pubs and restaurants nearby. Continental breakfast had good choices.

Great location for theatre nights, 15-20 mins walk to Shaftesbury Avenue and Leicester Square, 10 mins walk to Soho n lovely restaurants and pubs only a couple of minutes walk. Staff are friendly and so helpful. Rooms are clean and comfortable. Would definitely recommend.

Great location and quiet area. Walkable to everything.

Location, close to shopping and centre

Lovely hotel in a great position close to Oxford Steeet and in close proximity to plenty of excellent restaurants

Rooms too small. Restaurant or bar were terrible.

The location is great for all things Central London, and there are lots of places in the area to eat breakfast. (Hotel breakfast is in the basement and a bit pricey.) The rooms could do with a bit of refurbishing, but they were clean. I'm not sure it's a hotel to stay in when the weather is warm as there did not seem to be any airco. However, the area is quiet and the windows open.

i’m great position for hotel, but stay was let down by room size, wasn’t really a twin room more just a single with 2 beds. Had continental breakfast with booking, asked if i could upgrade to cooked breakfast but was told i would have to pay full price

Friendly staff ! Amazing cleanliness of room and five star breakfast

Nice hotel in Fitzrovia. Easily walkable from Tottenham Court Road tube station. Lots of pubs and restaurants nearby. Continental breakfast had good choices.

The hotel was a bitter disappointment. I was given a basement room, marketed as a superior double room. There was nothing superior. The bathroom was small with an inward opening door so if anyone collapsed you would be unable to get in, the door needs to open outward. The shower was in the bath and had to climb over the loo to get in!!! No hot water signs Tea making facilities badly stocked. Windows did just about open and then outside was a cooling compressor unit running, rubbish bags stored and workman noise. i did complain, but as not offered a change of room until last day and could not be bothered to pack and move. Food on the whole was good, but each of the two evenings i dined in i had to find someone to serve. I know star rating only applies to facilities, but the service was not 4 star. Would not recommend at all.

Very helpful personal (for person with wheelchair). Good breakfast, clean rooms, nice atmosphere.

Very convenient for shopping & the Dominion theatre. Continental breakfast was superb. Found the heating control panel to the room a little difficult to operate but got there in the end.

Staff were lovely and friendly, very clean and efficient. However, couldn’t have the blinds open in the room as it backed on to some sort of store area which meant staff were literally walking past the window. Not very relaxing if you’re trying to relax in bed or worse using the toilet! We could also hear what sounded like a tumble dryer all night. The continental breakfast was very lack lustre. The pastries were small and not much choice tea was already brewed in a canister and the coffee offer was only filter. No choice in milk either. It’s a shame about the room because the staff were great and very welcoming. I would stay again on the proviso that I had a different room but I would buy breakfast elsewhere

Quite a small room in the basement - small double bed that was a bit soft. Advertised with breakfast but only found out at the hotel that it was continental and that a full English was an extra cost. So in short disappointed - probably OK for a single person to stay in.