Henley House Hotel
US$186
/ night
Avg. for September
Select dates to see prices and availability
US$186
/ night
Avg. for September
Monthly average prices
Nightly prices at Henley House Hotel average US$123 in the cheapest month (January) and US$229 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$123 |
| February | US$142 |
| March | US$141 |
| April | US$176 |
| May | US$207 |
| June | US$210 |
| July | US$229 |
| August | US$154 |
| September | US$186 |
| October | US$177 |
| November | US$175 |
| December | US$162 |
J
F
M
A
M
J
J
A
Sept · US$186
S
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D
Most expensive: July (~US$229)
Cheapest: January (~US$123)
About this property
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include complimentary wired internet access, a computer station, and express check-in.
Dining
A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 21 air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Location
With a stay at Henley House Hotel in London (London City Centre), you'll be a short 4-minute walk from Cromwell Road and within 4 minutes by car from Hyde Park. This hotel is 2.7 mi (4.4 km) from Marble Arch and 2.7 mi (4.4 km) from Buckingham Palace.
What's nearby
Cromwell Road(0.2 Miles)
Holland Park(0.7 Miles)
Kensington High Street(0.8 Miles)
Imperial College London(0.8 Miles)
Natural History Museum(0.8 Miles)
Kensington Gardens(0.9 Miles)
Victoria and Albert Museum(1 Miles)
Science Museum(1 Miles)
Olympia Events(1.1 Miles)
King's Road(1.1 Miles)
Royal Albert Hall(1.2 Miles)
Kensington Palace(1.2 Miles)
Stamford Bridge Stadium(1.2 Miles)
Hyde Park(1.3 Miles)
Thames River(1.4 Miles)
London City Airport (LCY)(14.6 Miles)
Heathrow Airport (LHR)(13.9 Miles)
Gatwick Airport (LGW)(56 Miles)
Luton Airport (LTN)(37.2 Miles)
Farnborough (FAB)(36.5 Miles)
Non-smoking rooms
Babysitting/Child services
Housekeeping
Safe-deposit box
Luggage storage
Designated smoking area
Location
30 Barkston Gardens, Earl's Court, London, England, United Kingdom
Cromwell Road (0.2 Miles)
Holland Park (0.7 Miles)
Kensington High Street (0.8 Miles)
Imperial College London (0.8 Miles)
Natural History Museum (0.8 Miles)
Kensington Gardens (0.9 Miles)
Guest reviews
8.4
Very good
Based on 1,204 verified reviews
Who stays here?
Business
15%
Couple
39%
Family
17%
Group
12%
Solo
15%
What guests think
AI-generated summary based on recent guest reviews
At Henley House Hotel, travellers praise the convenient Earl’s Court location on a quiet street and the generally friendly, helpful staff, while noting compact rooms with very small showers and, at times, weak water pressure or minor maintenance niggles.
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What guests think
At Henley House Hotel, travellers praise the convenient Earl’s Court location on a quiet street and the generally friendly, helpful staff, while noting compact rooms with very small showers and, at times, weak water pressure or minor maintenance niggles.
Breakfast is widely described as a good continental spread, though some find it basic or time limited. Cleanliness is often solid, but a few guests report lapses like mold, hair, or inconsistent housekeeping. Accessibility is mixed, with a very small lift that does not reach all floors and some stairs to manage. Best for travelers who value convenience over space.
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AI-generated summary based on recent guest reviews
Facilities
Lift is very small and does not reach all floors, so some guests carry bags up stairs.
Related guest reviews
8
Petronella
12 May 2024
·
Stayed 1 night
Very good location, excellent price and nice and quiet outside despite being incredibly close to Earl’s Court tube station. Pretty building and lovely view. Bed was comfy and room was clean enough (a couple of permanent stains on the ceiling and the floor towel, but all linens etc. clearly recently cleaned). Small but sufficient breakfast and very nice staff. The bathroom left a few things to be desired, with a very narrow sink in combination with a tap that shot water out at a ridiculous speed, a toilet which felt a little rickety, and a shower with poor water pressure and which drained extremely slowly. Apparently there was a water leak problem which revealed itself when we showered which didn’t affect us but which led to a very awkward situation where the maintenance staff came up to our room, rang the doorbell and then immediately tried to open the door before we had time to react (still being undressed after the shower). The reception staff was very kind, however, and let us leave our suitcase there while we explored town before continuing our trip.
Very good location, excellent price and nice and quiet outside despite being incredibly close to Earl’s Court tube station. Pretty building and lovely view. Bed was comfy and room was clean enough (a couple of permanent stains on the ceiling and the floor towel, but all linens etc. clearly recently cleaned). Small but sufficient breakfast and very nice staff. The bathroom left a few things to be desired, with a very narrow sink in combination with a tap that shot water out at a ridiculous speed, a toilet which felt a little rickety, and a shower with poor water pressure and which drained extremely slowly. Apparently there was a water leak problem which revealed itself when we showered which didn’t affect us but which led to a very awkward situation where the maintenance staff came up to our room, rang the doorbell and then immediately tried to open the door before we had time to react (still being undressed after the shower). The reception staff was very kind, however, and let us leave our suitcase there while we explored town before continuing our trip.
10
Leo
6 May 2023
·
Stayed 2 nights
Breakfast was great. The room was very modern, hallway carpet new. Room on top floor, lots of steps. Lift very small, one person. No emergency button, safeguard was a phone number.
Breakfast was great. The room was very modern, hallway carpet new. Room on top floor, lots of steps. Lift very small, one person. No emergency button, safeguard was a phone number.
10
BETH
17 Feb 2025
·
Stayed 2 nights
We had a wonderful stay. Pros: breakfast was lovely, location to Earls Court station, friendly staff, elevator, well appointed rooms with lots of outlets & places to put our suitcases, good sized bathroom Cons: lighted screen on the desk phone that randomly turns on at night, a leak into our bathroom from the floor above when they showered
We had a wonderful stay. Pros: breakfast was lovely, location to Earls Court station, friendly staff, elevator, well appointed rooms with lots of outlets & places to put our suitcases, good sized bathroom Cons: lighted screen on the desk phone that randomly turns on at night, a leak into our bathroom from the floor above when they showered
6
Carol
8 Aug 2025
·
Stayed 1 night
The room was extremely small, but I had expected that. There was a lift to the fourth floor, but then a long staircase, so dealing with bags was difficult. The location is excellent.
The room was extremely small, but I had expected that. There was a lift to the fourth floor, but then a long staircase, so dealing with bags was difficult. The location is excellent.
10
Lisa
1 Sept 2023
·
Stayed 5 nights
This was a great place to stay. We had 2 twin room and it was good size. Mini fridge was great, wish it had a microwave. Buffet continental breakfast was good but did not have GF option for breads/pastries or alternative milk. Staff was great. The Tube underground station was just a block and half away very convenient. Quite and safe neighborhood. Also just a 20 min walk to Kensington Gardens which is an excellent place to run or walk beautiful and lots of options, connects to Hyde Park.
This was a great place to stay. We had 2 twin room and it was good size. Mini fridge was great, wish it had a microwave. Buffet continental breakfast was good but did not have GF option for breads/pastries or alternative milk. Staff was great. The Tube underground station was just a block and half away very convenient. Quite and safe neighborhood. Also just a 20 min walk to Kensington Gardens which is an excellent place to run or walk beautiful and lots of options, connects to Hyde Park.
6
martin
15 Jan 2025
·
Stayed 2 nights
The room was small but the shower was tiny .converstions and TV sound from adjacent rooms was audible. Most importantly the lift did not go up to the rooms on the top floor and there was no assistance in carrying my bags up and down a flight of stairs. On the plus side the breakfast was good and the location across from a tube stop was great. However at this price I did not expect anything more than a basic room and for that the hotel delivered.
The room was small but the shower was tiny .converstions and TV sound from adjacent rooms was audible. Most importantly the lift did not go up to the rooms on the top floor and there was no assistance in carrying my bags up and down a flight of stairs. On the plus side the breakfast was good and the location across from a tube stop was great. However at this price I did not expect anything more than a basic room and for that the hotel delivered.
8
Neil
14 Mar 2024
·
Stayed 1 night
Overall it was a good experience. Machine check in outside as I arrived late that was easy to do. Room smallish but clean and comfortable. Breakfast basic but included. Very pleasant staff. I would stay here again
Overall it was a good experience. Machine check in outside as I arrived late that was easy to do. Room smallish but clean and comfortable. Breakfast basic but included. Very pleasant staff. I would stay here again
4
Irina
24 Sept 2025
·
Stayed 7 nights
The room I had was absolutely teeny. The bed is not long enough for an average person. I am 5’7” and I could not extend my feet comfortably because the footboard was in the way. Anyone taller than me would just not fit. The showers are teeny with bad water pressure. I hit all the shower walls with my elbows because I had no room to move. I also had to drag my suitcase up and down stairs because the elevator did not go to the floors of the rooms. While the location is convenient, I do not recommend due to the quality of these rooms.
The room I had was absolutely teeny. The bed is not long enough for an average person. I am 5’7” and I could not extend my feet comfortably because the footboard was in the way. Anyone taller than me would just not fit. The showers are teeny with bad water pressure. I hit all the shower walls with my elbows because I had no room to move. I also had to drag my suitcase up and down stairs because the elevator did not go to the floors of the rooms. While the location is convenient, I do not recommend due to the quality of these rooms.
10
Drew
14 May 2023
·
Stayed 2 nights
Quiet room with good air conditioning. Convenient to Earls Court. Great neighborhood. Elevator tiny - if you’re not able to carry your bags up and down you should request a room that the elevator stops on the same level. Bathroom is very small but workable.
Quiet room with good air conditioning. Convenient to Earls Court. Great neighborhood. Elevator tiny - if you’re not able to carry your bags up and down you should request a room that the elevator stops on the same level. Bathroom is very small but workable.
10
David
20 Jan 2025
·
Stayed 5 nights
The staff did an excellent job of welcoming us and attending to our needs. They offered help even before we asked for it. The breakfast was excellent The location only two blocks from the Earls Court tube. Good pubs in a few blocks distance a Marks & Spencer mini store half a block away. Wine shop also a half block. Starbucks just around the corner. Competitive fare. The elevator was very small not sure a wheelchair could get in and if even if it did, there are still stairs to negotiate.
The staff did an excellent job of welcoming us and attending to our needs. They offered help even before we asked for it. The breakfast was excellent The location only two blocks from the Earls Court tube. Good pubs in a few blocks distance a Marks & Spencer mini store half a block away. Wine shop also a half block. Starbucks just around the corner. Competitive fare. The elevator was very small not sure a wheelchair could get in and if even if it did, there are still stairs to negotiate.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find rooms clean and well maintained, but recurring reports note mold in showers, hair or stained linens, and occasional missed vacuuming or bathroom cleaning.
Related guest reviews
8
Christine
15 Dec 2025
·
Stayed 2 nights
Shower has some black mold on the walls and ceiling. Otherwise, a great stay and would stay there again!
Shower has some black mold on the walls and ceiling. Otherwise, a great stay and would stay there again!
4
Daniella
18 Nov 2025
·
Stayed 5 nights
This hotel should NOT be considered 4 stars, 3 stars maximum. It’s very outdated. The photos are not what we saw. The carpet was very old and dirty, the shower tiny and very difficult to open and close the glass door. There was only ONE outlet in the entire room (and none in the bathroom). The carpet wasn’t vacuumed any day, just towels were changed, not even the sink was cleaned. The bed sheets were changed only one time during 5 nights we were there. I guess the best thing about the room was an ok comfortable bed. They really need a renovation. The location is good, close by metro station but there are other hotels nearby too. The ladies taking care of breakfast do a good job trying to keep it going, but I wouldn’t book this hotel again just because of the free breakfast. By the way, the windows of the window room of the breakfast are very dirty. The entire hotel needs more love. The receptionist of front desk that received us wasn’t very welcoming. When we checked out, we told her we would just leave our bags at the reception for a few minutes so we could go quickly to the pharmacy before returning, and she said it was ok. When we came back, we had to wait 20 minutes standing outside before she opened the hotel doors again so we could get our suitcases and head for the airport. She said she was on her “break”, but I never saw a receptionist having a break before and leaving the front desk unattended. So I wouldn’t recommend this hotel
This hotel should NOT be considered 4 stars, 3 stars maximum. It’s very outdated. The photos are not what we saw. The carpet was very old and dirty, the shower tiny and very difficult to open and close the glass door. There was only ONE outlet in the entire room (and none in the bathroom). The carpet wasn’t vacuumed any day, just towels were changed, not even the sink was cleaned. The bed sheets were changed only one time during 5 nights we were there. I guess the best thing about the room was an ok comfortable bed. They really need a renovation. The location is good, close by metro station but there are other hotels nearby too. The ladies taking care of breakfast do a good job trying to keep it going, but I wouldn’t book this hotel again just because of the free breakfast. By the way, the windows of the window room of the breakfast are very dirty. The entire hotel needs more love. The receptionist of front desk that received us wasn’t very welcoming. When we checked out, we told her we would just leave our bags at the reception for a few minutes so we could go quickly to the pharmacy before returning, and she said it was ok. When we came back, we had to wait 20 minutes standing outside before she opened the hotel doors again so we could get our suitcases and head for the airport. She said she was on her “break”, but I never saw a receptionist having a break before and leaving the front desk unattended. So I wouldn’t recommend this hotel
6
Naima
15 Mar 2024
·
Stayed 1 night
The location was good, the room was tidy but the toilet was not cleaned as there was hair inside it and around the seat!! Makes you question the cleaness in the room
The location was good, the room was tidy but the toilet was not cleaned as there was hair inside it and around the seat!! Makes you question the cleaness in the room
10
Anne
13 Apr 2024
·
Stayed 1 night
This was our second time staying here and it was just as good as the first time. Very clean amazing location and the staff very welcoming and friendly. Would definitely return.
This was our second time staying here and it was just as good as the first time. Very clean amazing location and the staff very welcoming and friendly. Would definitely return.
10
Kari
30 Aug 2025
·
Stayed 7 nights
Hotel was well maintained. Nice breakfast. Comfortable bed. Walkable area with restaurants and shops. Convenient to the underground.
Hotel was well maintained. Nice breakfast. Comfortable bed. Walkable area with restaurants and shops. Convenient to the underground.
8
Amisha
23 Jan 2024
·
Stayed 1 night
I would have given it a 5 star rating had it not been for 2 things: 1. The bed was too short. I’m not even tall - 5ft 6”, and I had to sleep dangling my legs off the bed; 2. A pubic hair in the shower cubicle!
I would have given it a 5 star rating had it not been for 2 things: 1. The bed was too short. I’m not even tall - 5ft 6”, and I had to sleep dangling my legs off the bed; 2. A pubic hair in the shower cubicle!
8
Sandra Bjorn
28 Mar 2023
·
Stayed 5 nights
I loved my experience at the Henley House. It is a very cozy hotel boutique and my room had a balcony with a nice view to a park. The only thing that I have remarks about is that the blanket that was on my bed the day I arrived was dirty, clearly used and it had someone else's hair all over it. Paula, the girl at the front desk helped me change sheets and blanket duvet as soon as I complained about it. Other than that, I would definitely stay there again when I am in London.
I loved my experience at the Henley House. It is a very cozy hotel boutique and my room had a balcony with a nice view to a park. The only thing that I have remarks about is that the blanket that was on my bed the day I arrived was dirty, clearly used and it had someone else's hair all over it. Paula, the girl at the front desk helped me change sheets and blanket duvet as soon as I complained about it. Other than that, I would definitely stay there again when I am in London.
10
Melanie
8 Jun 2025
·
Stayed 2 nights
Had a wonderful 2 night stay at this hotel, it had a great location with tube station, bars, shops and restaurants just a very short walk away. Hotel was very clean with lovely friendly staff. Only negative was the room I booked was very small, I wouldn't recommend if you were staying for more than a couple of nights as we stayed in the small double room. I would definitely stay there again but book a standard or superior room next time.
Had a wonderful 2 night stay at this hotel, it had a great location with tube station, bars, shops and restaurants just a very short walk away. Hotel was very clean with lovely friendly staff. Only negative was the room I booked was very small, I wouldn't recommend if you were staying for more than a couple of nights as we stayed in the small double room. I would definitely stay there again but book a standard or superior room next time.
10
Melanie
16 May 2025
·
Stayed 1 night
Such a lovely little hotel, clean modern rooms, and fantastic breakfast, happy days
Such a lovely little hotel, clean modern rooms, and fantastic breakfast, happy days
10
Vigdis
28 Sept 2025
·
Stayed 1 night
Location close to underground. Nice breakfast. Serviceminded staff at all times. Clean room.
Location close to underground. Nice breakfast. Serviceminded staff at all times. Clean room.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are compact with very small bathrooms and showers; several guests mention low water pressure and occasional TV or outlet issues, though decor feels modern and beds are generally comfortable. Wi-Fi is reported as strong.
Related guest reviews
8
debbie
8 Sept 2025
·
Stayed 2 nights
We enjoyed our stay just did not have any TV for the 2 days there, said no signal, which was annoying. Rooms were modernized and bed was comfortable but ours was very small. We had to pay an extra £35 to check in at 12.30. Breakfast was good.
We enjoyed our stay just did not have any TV for the 2 days there, said no signal, which was annoying. Rooms were modernized and bed was comfortable but ours was very small. We had to pay an extra £35 to check in at 12.30. Breakfast was good.
10
George
29 Aug 2025
·
Stayed 1 night
A small hotel, extremely well located. They have in the room all the necessary items you need. The Wi-Fi is very good. I recommend it
A small hotel, extremely well located. They have in the room all the necessary items you need. The Wi-Fi is very good. I recommend it
10
Christopher
1 Oct 2025
·
Stayed 3 nights
Subway 1/2 a block away, great dining near by and Hop on Hop off bus stop within walking distance. Comfortable bed.
Subway 1/2 a block away, great dining near by and Hop on Hop off bus stop within walking distance. Comfortable bed.
6
martin
15 Jan 2025
·
Stayed 2 nights
The room was small but the shower was tiny .converstions and TV sound from adjacent rooms was audible. Most importantly the lift did not go up to the rooms on the top floor and there was no assistance in carrying my bags up and down a flight of stairs. On the plus side the breakfast was good and the location across from a tube stop was great. However at this price I did not expect anything more than a basic room and for that the hotel delivered.
The room was small but the shower was tiny .converstions and TV sound from adjacent rooms was audible. Most importantly the lift did not go up to the rooms on the top floor and there was no assistance in carrying my bags up and down a flight of stairs. On the plus side the breakfast was good and the location across from a tube stop was great. However at this price I did not expect anything more than a basic room and for that the hotel delivered.
10
Sarah
5 Nov 2024
·
Stayed 1 night
The hotel was a lovely, clean property. The room was spacious and comfortable with decent blinds and curtains, and comfortable beds. It felt like everything was well looked after or new. My only downsides were that our television wouldn't pick up any channels and there was only one plug socket which was not by the bed. Wifi, however, was excellent. I would certainly stay here again.
The hotel was a lovely, clean property. The room was spacious and comfortable with decent blinds and curtains, and comfortable beds. It felt like everything was well looked after or new. My only downsides were that our television wouldn't pick up any channels and there was only one plug socket which was not by the bed. Wifi, however, was excellent. I would certainly stay here again.
8
Lynda
5 Sept 2024
·
Stayed 4 nights
Reasonably priced for London. Very clean. Included continental breakfast. Close to tube and rail to heathrow airport. Room small, shower had very poor water pressure. Barely enough to wash the soap and shampoo off. Overall would recommend.
Reasonably priced for London. Very clean. Included continental breakfast. Close to tube and rail to heathrow airport. Room small, shower had very poor water pressure. Barely enough to wash the soap and shampoo off. Overall would recommend.
4
Irina
24 Sept 2025
·
Stayed 7 nights
The room I had was absolutely teeny. The bed is not long enough for an average person. I am 5’7” and I could not extend my feet comfortably because the footboard was in the way. Anyone taller than me would just not fit. The showers are teeny with bad water pressure. I hit all the shower walls with my elbows because I had no room to move. I also had to drag my suitcase up and down stairs because the elevator did not go to the floors of the rooms. While the location is convenient, I do not recommend due to the quality of these rooms.
The room I had was absolutely teeny. The bed is not long enough for an average person. I am 5’7” and I could not extend my feet comfortably because the footboard was in the way. Anyone taller than me would just not fit. The showers are teeny with bad water pressure. I hit all the shower walls with my elbows because I had no room to move. I also had to drag my suitcase up and down stairs because the elevator did not go to the floors of the rooms. While the location is convenient, I do not recommend due to the quality of these rooms.
8
anton
7 Jan 2025
·
Stayed 1 night
Great location in Earls Court very close to the tube. Friendly staff. Great value, includes a continental breakfast. Room was small but modern. Weird thing though the wall from the bathroom to the bedroom was made of glass, which offered limited privacy when using the toilet. No idea why they designed it that way. Not sure if all the rooms are like that.
Great location in Earls Court very close to the tube. Friendly staff. Great value, includes a continental breakfast. Room was small but modern. Weird thing though the wall from the bathroom to the bedroom was made of glass, which offered limited privacy when using the toilet. No idea why they designed it that way. Not sure if all the rooms are like that.
10
Karen
29 Sept 2024
·
Stayed 2 nights
Everything was first-rate, except the shower stall. I am 5 ft, 5 inches and 119 pounds and found it a tight squeeze.
Everything was first-rate, except the shower stall. I am 5 ft, 5 inches and 119 pounds and found it a tight squeeze.
8
Julie
7 Dec 2023
·
Stayed 2 nights
We received a very warm welcome, the staff are very attentive. We were disappointed with the shower as the water pressure was very low and it was just a trickle. Everything else was fine, breakfast was very good.
We received a very warm welcome, the staff are very attentive. We were disappointed with the shower as the water pressure was very low and it was just a trickle. Everything else was fine, breakfast was very good.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, helpful and accommodating; however, a few guests report unwelcoming or rude interactions and occasional inattentiveness.
Related guest reviews
2
Sandra
20 Aug 2025
·
Stayed 3 nights
The manager Roberta is a terrible representation of this hotel. her disgusting attitude and negligence got my car towed at £360 pounds. It’s common courtesy to inform guest about parking ANYWHERE. She did not. The hotel itself is cute, small but neat. The A/C didn’t work and I had to sleep with the window open. My room is also a fire safety issue as my door is at a right angle with the fire exit/hallway door. Can not have my door open while that one is open, as it impedes either of us from moving.
The manager Roberta is a terrible representation of this hotel. her disgusting attitude and negligence got my car towed at £360 pounds. It’s common courtesy to inform guest about parking ANYWHERE. She did not. The hotel itself is cute, small but neat. The A/C didn’t work and I had to sleep with the window open. My room is also a fire safety issue as my door is at a right angle with the fire exit/hallway door. Can not have my door open while that one is open, as it impedes either of us from moving.
4
Daniella
18 Nov 2025
·
Stayed 5 nights
This hotel should NOT be considered 4 stars, 3 stars maximum. It’s very outdated. The photos are not what we saw. The carpet was very old and dirty, the shower tiny and very difficult to open and close the glass door. There was only ONE outlet in the entire room (and none in the bathroom). The carpet wasn’t vacuumed any day, just towels were changed, not even the sink was cleaned. The bed sheets were changed only one time during 5 nights we were there. I guess the best thing about the room was an ok comfortable bed. They really need a renovation. The location is good, close by metro station but there are other hotels nearby too. The ladies taking care of breakfast do a good job trying to keep it going, but I wouldn’t book this hotel again just because of the free breakfast. By the way, the windows of the window room of the breakfast are very dirty. The entire hotel needs more love. The receptionist of front desk that received us wasn’t very welcoming. When we checked out, we told her we would just leave our bags at the reception for a few minutes so we could go quickly to the pharmacy before returning, and she said it was ok. When we came back, we had to wait 20 minutes standing outside before she opened the hotel doors again so we could get our suitcases and head for the airport. She said she was on her “break”, but I never saw a receptionist having a break before and leaving the front desk unattended. So I wouldn’t recommend this hotel
This hotel should NOT be considered 4 stars, 3 stars maximum. It’s very outdated. The photos are not what we saw. The carpet was very old and dirty, the shower tiny and very difficult to open and close the glass door. There was only ONE outlet in the entire room (and none in the bathroom). The carpet wasn’t vacuumed any day, just towels were changed, not even the sink was cleaned. The bed sheets were changed only one time during 5 nights we were there. I guess the best thing about the room was an ok comfortable bed. They really need a renovation. The location is good, close by metro station but there are other hotels nearby too. The ladies taking care of breakfast do a good job trying to keep it going, but I wouldn’t book this hotel again just because of the free breakfast. By the way, the windows of the window room of the breakfast are very dirty. The entire hotel needs more love. The receptionist of front desk that received us wasn’t very welcoming. When we checked out, we told her we would just leave our bags at the reception for a few minutes so we could go quickly to the pharmacy before returning, and she said it was ok. When we came back, we had to wait 20 minutes standing outside before she opened the hotel doors again so we could get our suitcases and head for the airport. She said she was on her “break”, but I never saw a receptionist having a break before and leaving the front desk unattended. So I wouldn’t recommend this hotel
8
David
28 Sept 2025
·
Stayed 2 nights
Breakfast offering was reasonable considering the space available. But this was the reason for not rating the overall stay as excellent. Location close to Earls Court tube station was a particular positive factor. All of the staff we encountered were friendly and helpful.
Breakfast offering was reasonable considering the space available. But this was the reason for not rating the overall stay as excellent. Location close to Earls Court tube station was a particular positive factor. All of the staff we encountered were friendly and helpful.
10
Claire
14 Oct 2025
·
Stayed 1 night
Within easy walking distance from Earl's Court Tube Station and local eateries and M&S Foodhall. Excellent, friendly staff. Great breakfast. Will definitely use again.
Within easy walking distance from Earl's Court Tube Station and local eateries and M&S Foodhall. Excellent, friendly staff. Great breakfast. Will definitely use again.
8
Vigdis
22 Sept 2025
·
Stayed 3 nights
Have stayed at this hotel in Earls Court a few times now. Serviceminded staff at all times. Nice breakfast and very close to Piccadilly tube line that goes all the way to Heathrow. Will stay there again.
Have stayed at this hotel in Earls Court a few times now. Serviceminded staff at all times. Nice breakfast and very close to Piccadilly tube line that goes all the way to Heathrow. Will stay there again.
10
Patrick
15 Aug 2025
·
Stayed 3 nights
The staff are friendly and very helpful. Great location. Very convenient to everything
The staff are friendly and very helpful. Great location. Very convenient to everything
4
Meixi
6 Jun 2023
·
Stayed 1 night
I interacted with a total of four staff during my brief stay. Three of them were wonderful, but the one who was awful completely ruined my experience. It was the dark-haired lady working the breakfast service. Breakfast was advertised as 7.30 to 10am. At 9.45 she came over and said they had to start clearing up. I said fine, I'm going soon. Five minutes later (still BEFORE 10am, mind you) she came over, started rudely taking my dishes, and admonished me to go to my room. Those were literally her words -- "You have to go to your room!! This place must be empty before we can clean up." I was appalled. Notwithstanding that it doesn't make sense (why must the place be completely empty for them to clean up), in what universe is it acceptable to speak to a guest like that? Also, you tell guests breakfast is until 10am, and 9.45am is not 10am. So, if good service matters to you, don't stay at this hotel. There are plenty other options in London.
I interacted with a total of four staff during my brief stay. Three of them were wonderful, but the one who was awful completely ruined my experience. It was the dark-haired lady working the breakfast service. Breakfast was advertised as 7.30 to 10am. At 9.45 she came over and said they had to start clearing up. I said fine, I'm going soon. Five minutes later (still BEFORE 10am, mind you) she came over, started rudely taking my dishes, and admonished me to go to my room. Those were literally her words -- "You have to go to your room!! This place must be empty before we can clean up." I was appalled. Notwithstanding that it doesn't make sense (why must the place be completely empty for them to clean up), in what universe is it acceptable to speak to a guest like that? Also, you tell guests breakfast is until 10am, and 9.45am is not 10am. So, if good service matters to you, don't stay at this hotel. There are plenty other options in London.
6
Mary
2 Oct 2025
·
Stayed 2 nights
Great location, quiet street, very clean. Room not cleaned on day 2, TV also went out. Depressing vibe with unhappy staff. We were glad to go home.
Great location, quiet street, very clean. Room not cleaned on day 2, TV also went out. Depressing vibe with unhappy staff. We were glad to go home.
10
Marie
7 Apr 2025
·
Stayed 1 night
Great value with very friendly staff
Great value with very friendly staff
10
Vigdis
28 Sept 2025
·
Stayed 1 night
Location close to underground. Nice breakfast. Serviceminded staff at all times. Clean room.
Location close to underground. Nice breakfast. Serviceminded staff at all times. Clean room.
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AI-generated summary based on recent guest reviews
Location
Consistently praised for being a short walk to Earl’s Court Station on a quiet street with plenty of restaurants and shops, including direct Piccadilly line access to Heathrow.
Related guest reviews
10
Janette
10 Oct 2024
·
Stayed 2 nights
A small hotel with great staff, well located on a quiet street. Close to Earls Court underground station so access to the Piccadilly (ie direct to and from Heathrow) and District lines.
A small hotel with great staff, well located on a quiet street. Close to Earls Court underground station so access to the Piccadilly (ie direct to and from Heathrow) and District lines.
10
Mark
1 Aug 2024
·
Stayed 2 nights
Lovely and clean hotel, just a minute walk from Earls Court Station which was very convenient.
Lovely and clean hotel, just a minute walk from Earls Court Station which was very convenient.
10
Christopher
1 Oct 2025
·
Stayed 3 nights
Subway 1/2 a block away, great dining near by and Hop on Hop off bus stop within walking distance. Comfortable bed.
Subway 1/2 a block away, great dining near by and Hop on Hop off bus stop within walking distance. Comfortable bed.
8
David
28 Sept 2025
·
Stayed 2 nights
Breakfast offering was reasonable considering the space available. But this was the reason for not rating the overall stay as excellent. Location close to Earls Court tube station was a particular positive factor. All of the staff we encountered were friendly and helpful.
Breakfast offering was reasonable considering the space available. But this was the reason for not rating the overall stay as excellent. Location close to Earls Court tube station was a particular positive factor. All of the staff we encountered were friendly and helpful.
10
Christie
15 Oct 2023
·
Stayed 4 nights
Small but clean quarters, in an excellent location. Earl’s Court tube station is a three minute walk, and there are great restaurants in the neighborhood.
Small but clean quarters, in an excellent location. Earl’s Court tube station is a three minute walk, and there are great restaurants in the neighborhood.
10
Claire
14 Oct 2025
·
Stayed 1 night
Within easy walking distance from Earl's Court Tube Station and local eateries and M&S Foodhall. Excellent, friendly staff. Great breakfast. Will definitely use again.
Within easy walking distance from Earl's Court Tube Station and local eateries and M&S Foodhall. Excellent, friendly staff. Great breakfast. Will definitely use again.
10
donna
21 Jun 2025
·
Stayed 3 nights
Location of property is central and accessible to the tube and restaurants.
Location of property is central and accessible to the tube and restaurants.
10
Keith
18 Feb 2023
·
Stayed 2 nights
Great hotel in a convenient location. 2 minute walk from Earls Court underground station, within easy reach of all attractions. The hotel is in a quiet street and opposite a lovely park (not accessible though). Staff are lovely and friendly. Breakfast is good, buffet style with plenty of toast, cereal, croissants, fruit etc. Would recommend to family or friends and would stay in again.
Great hotel in a convenient location. 2 minute walk from Earls Court underground station, within easy reach of all attractions. The hotel is in a quiet street and opposite a lovely park (not accessible though). Staff are lovely and friendly. Breakfast is good, buffet style with plenty of toast, cereal, croissants, fruit etc. Would recommend to family or friends and would stay in again.
10
Paul
27 Nov 2024
·
Stayed 1 night
Henley House is a lovely little hotel very close to Earles Court tubes station. The rooms are small but well equipped. Shower is on the small side but had plenty of hot water. Breakfast was good. I was in a room at the front of the hotel. Usually in London this means loads of street noise. This hotel is on a quiet street so didn't suffer from that issue. Overall this is a great place to stay for a trip to central London.
Henley House is a lovely little hotel very close to Earles Court tubes station. The rooms are small but well equipped. Shower is on the small side but had plenty of hot water. Breakfast was good. I was in a room at the front of the hotel. Usually in London this means loads of street noise. This hotel is on a quiet street so didn't suffer from that issue. Overall this is a great place to stay for a trip to central London.
10
Margaret
23 Apr 2023
·
Stayed 1 night
Near tube stop. Lovely very clean hotel. Friendly staff
Near tube stop. Lovely very clean hotel. Friendly staff
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AI-generated summary based on recent guest reviews
Dining
Continental breakfast is generally good with a decent selection of pastries, fruit and basics, though some guests find it limited or basic and note timing can feel tight.
Related guest reviews
10
Sharon L
19 Sept 2024
·
Stayed 2 nights
Loved my stay, the staff went out of their way to make your stay great, breakfast was really good.
Loved my stay, the staff went out of their way to make your stay great, breakfast was really good.
8
Ashley
17 Mar 2025
·
Stayed 3 nights
Loved the location and the staff, they were great! Only complaint is the breakfast. While it was free it was basic for what I expected in London. I felt like I was eating at an Italian hotel. Cold cuts, cheese and overdone eggs. The croissants were good! Overall, I’d stay again!
Loved the location and the staff, they were great! Only complaint is the breakfast. While it was free it was basic for what I expected in London. I felt like I was eating at an Italian hotel. Cold cuts, cheese and overdone eggs. The croissants were good! Overall, I’d stay again!
10
debbie
15 Jun 2023
·
Stayed 6 nights
very welcoming felt right at home very clean the only thing that could of been better would have a hot breakfast so more breakfast choices
very welcoming felt right at home very clean the only thing that could of been better would have a hot breakfast so more breakfast choices
10
Niamh
23 Oct 2025
·
Stayed 2 nights
Good choice for continental breakfast - eggs, fruit, cereal, yogurt, pastry.
Good choice for continental breakfast - eggs, fruit, cereal, yogurt, pastry.
10
Claire
14 Oct 2025
·
Stayed 1 night
Within easy walking distance from Earl's Court Tube Station and local eateries and M&S Foodhall. Excellent, friendly staff. Great breakfast. Will definitely use again.
Within easy walking distance from Earl's Court Tube Station and local eateries and M&S Foodhall. Excellent, friendly staff. Great breakfast. Will definitely use again.
10
Natalia
24 Oct 2024
·
Stayed 4 nights
It is a small hotel. Breakfast is plain but exactly what is needed
It is a small hotel. Breakfast is plain but exactly what is needed
10
Gordon
5 May 2025
·
Stayed 2 nights
Staff very friendly and helpful. Hotel smart, room clean and well laid out. Breakfast sufficient but as it doesn’t start until 7.30 rather a rush to check out and leave for a train early.
Staff very friendly and helpful. Hotel smart, room clean and well laid out. Breakfast sufficient but as it doesn’t start until 7.30 rather a rush to check out and leave for a train early.
10
Melanie
16 May 2025
·
Stayed 1 night
Such a lovely little hotel, clean modern rooms, and fantastic breakfast, happy days
Such a lovely little hotel, clean modern rooms, and fantastic breakfast, happy days
8
Rob
17 Oct 2024
·
Stayed 2 nights
Excellent location (about 2 minutes from Earls Court Underground station). Lovely friendly staff. Clean but small room. Comfortable bed. Very Slightly disappointing breakfast especially when getting up later. Overall Excellent.
Excellent location (about 2 minutes from Earls Court Underground station). Lovely friendly staff. Clean but small room. Comfortable bed. Very Slightly disappointing breakfast especially when getting up later. Overall Excellent.
8
Derek
5 Jun 2025
·
Stayed 2 nights
Decent hotel in a great location. Rooms are average size but very clean and quiet. Breakfast was limited. Overall very reasonably priced and comfortable for the location.
Decent hotel in a great location. Rooms are average size but very clean and quiet. Breakfast was limited. Overall very reasonably priced and comfortable for the location.
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AI-generated summary based on recent guest reviews
8
rodesendo
4 weeks ago
·
Stayed 1 night
A little smile miss receptionist :-)
A little smile miss receptionist :-)
10
Beth Anne
5 Aug 2026
·
Stayed 1 night
I’ve stayed at least 6 times and will continue to stay. The ease of Tube access, the wonderful free breakfast.. it’s all great. Room is always clean and I highly recommend it.
I’ve stayed at least 6 times and will continue to stay. The ease of Tube access, the wonderful free breakfast.. it’s all great. Room is always clean and I highly recommend it.
10
Lynn
30 Jul 2026
·
Stayed 2 nights
I always love staying here before my flight home. The staff are lovely. The breakfast is great. The location is top notch. The convenience and consistency can’t be beat.
I always love staying here before my flight home. The staff are lovely. The breakfast is great. The location is top notch. The convenience and consistency can’t be beat.
2
Ceren
27 Jul 2026
·
Stayed 2 nights
My experience at Henley House Hotel was extremely disappointing from the moment I arrived. When I checked in, the receptionist (I believe her name was Loretta or Loren, something starting with “L”) never even looked at my passport, despite me placing it directly in front of her on the desk. Instead, she repeatedly asked me to spell my full name verbally. I slowly spelled both my first and last name at least five times because she struggled to understand me. She then insisted that I had not paid for my two-night stay and told me I needed to pay immediately. I explained multiple times that I had already prepaid through Hotels.com. I even opened the Hotels.com app and showed her that the reservation had been paid in full. She kept insisting that it was only a hold on my card and that I still needed to pay the hotel directly. Trusting that she knew what she was doing, I paid another £270 for the stay. Only after she handed me the registration form did I notice that it was under a completely different guest’s name. I pointed this out immediately, and instead of acknowledging the mistake, she tried to blame me. This happened despite the fact that she never checked my passport or any form of identification. Had she simply looked at the passport I placed in front of her, none of this would have happened. I even asked her, “Don’t you check guests’ passports or IDs when they check in?” Her response was, “No, it’s not necessary. I never check.” I found this extremely concerning.
My experience at Henley House Hotel was extremely disappointing from the moment I arrived. When I checked in, the receptionist (I believe her name was Loretta or Loren, something starting with “L”) never even looked at my passport, despite me placing it directly in front of her on the desk. Instead, she repeatedly asked me to spell my full name verbally. I slowly spelled both my first and last name at least five times because she struggled to understand me. She then insisted that I had not paid for my two-night stay and told me I needed to pay immediately. I explained multiple times that I had already prepaid through Hotels.com. I even opened the Hotels.com app and showed her that the reservation had been paid in full. She kept insisting that it was only a hold on my card and that I still needed to pay the hotel directly. Trusting that she knew what she was doing, I paid another £270 for the stay. Only after she handed me the registration form did I notice that it was under a completely different guest’s name. I pointed this out immediately, and instead of acknowledging the mistake, she tried to blame me. This happened despite the fact that she never checked my passport or any form of identification. Had she simply looked at the passport I placed in front of her, none of this would have happened. I even asked her, “Don’t you check guests’ passports or IDs when they check in?” Her response was, “No, it’s not necessary. I never check.” I found this extremely concerning.
10
rodesendo
26 Jul 2026
·
Stayed 1 night
The receptionist is helpful and is kind . The room is small but perfect .
The receptionist is helpful and is kind . The room is small but perfect .
FAQs about Henley House Hotel
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
What are the standard check-in and check-out times?
Check-in is from 3:30 PM until 11:30 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of GBP 30, subject to availability.
What is the location of the property in relation to key landmarks?
The hotel is located in London City Centre, a short 4-minute walk from Cromwell Road and within 4 minutes by car from Hyde Park. It is 2.7 miles from both Marble Arch and Buckingham Palace.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-06: 114.34232009887695USD
- 2026-09-07: NO DATA
- 2026-09-08: 255.35735365478516USD
- 2026-09-09: NO DATA
- 2026-09-10: 290.6192753173828USD
- 2026-09-11: 194.2637771826172USD
- 2026-09-12: 277.92314962890623USD
- 2026-09-13: 156.20164664794922USD
- 2026-09-14: 217.60449267333985USD
- 2026-09-15: 241.9811397705078USD
- 2026-09-16: NO DATA
- 2026-09-17: 254.23373276123047USD
- 2026-09-18: 242.0733482104492USD
- 2026-09-19: 278.5396684082031USD
- 2026-09-20: 144.09298424438478USD
- 2026-09-21: 205.19112417480468USD
- 2026-09-22: 235.96976267333986USD
- 2026-09-23: 248.15715580810547USD
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: 296.7902937036133USD
- 2026-09-27: 169.07082930664063USD
- 2026-09-28: 199.49392567138673USD
- 2026-09-29: 223.82915606201172USD
- 2026-09-30: 242.0733482104492USD
- 2026-10-01: NO DATA
- 2026-10-02: 272.376376887207USD
- 2026-10-03: 315.03092369628905USD
- 2026-10-04: 211.64920623779298USD
- 2026-10-05: 242.0733482104492USD
- 2026-10-06: 242.04839539794924USD
- 2026-10-07: 266.38787910888675USD
- 2026-10-08: 241.9811397705078USD
- 2026-10-09: 253.77807810058593USD
- 2026-10-10: 308.37096841796875USD
- 2026-10-11: 193.39670239257813USD
- 2026-10-12: 242.0733482104492USD
- 2026-10-13: 266.3002075439453USD
- 2026-10-14: 242.04408891113283USD
- 2026-10-15: 217.72355019775392USD
- 2026-10-16: 242.04839539794924USD
- 2026-10-17: NO DATA
- 2026-10-18: 169.07082930664063USD
- 2026-10-19: 217.7453484643555USD
- 2026-10-20: 217.7453484643555USD
- 2026-10-21: 217.7453484643555USD
- 2026-10-22: 217.72755540771485USD
- 2026-10-23: 217.72755540771485USD
- 2026-10-24: 254.21599287109376USD
- 2026-10-25: 169.0475955444336USD
- 2026-10-26: 229.88797540283204USD
- 2026-10-27: 229.88797540283204USD
- 2026-10-28: 229.89543643554688USD
- 2026-10-29: 217.79323376220702USD
- 2026-10-30: 217.72755540771485USD
- 2026-10-31: 242.04839539794924USD
- 2026-11-01: 162.9856571020508USD
- 2026-11-02: 193.46106930664064USD
- 2026-11-03: 193.46106930664064USD
- 2026-11-04: 205.56327197998047USD
- 2026-11-05: 193.39670239257813USD
- 2026-11-06: 242.0733482104492USD
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The credit card used during the booking process must be the same credit card presented at check-in. Travelers who prepay the reservation using a company credit card must complete additional verification prior to arrival.
- Early check-in fee: GBP 30 (subject to availability)
- Late check-out fee: GBP 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-smoking rooms
Babysitting/Child services
Housekeeping
Safe-deposit box
Luggage storage
Designated smoking area
Services
Babysitting/Child services
Housekeeping
Safe-deposit box
Luggage storage
Designated smoking area
Concierge Services
General
Non-smoking rooms
Internet
Free wi-fi