Name: Millennium Hotel and Conference Centre Gloucester London
Address: 4-18 Harrington Gardens, Courtfield, London, England, United Kingdom, London, Greater London, GB
Price range: US$115–US$756 per night
Rating: 7.83

What guests think

Travellers say Millennium Hotel and Conference Centre Gloucester London has an excellent location by Gloucester Road Tube and friendly staff, with many praising spacious rooms and comfy beds, but also noting dated decor and problems with air conditioning or heating.

Cleanliness and housekeeping are inconsistent, ranging from very clean rooms to dusty carpets, odors, and missed or late service. Service is generally helpful, though several guests report slow or complicated check-in and uneven follow-up on requests. Breakfast and on-site dining receive mixed feedback, and extra costs like parking can be high. A practical, well-located base if you prioritize convenience over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel mixed: there is a basic fitness room, a bar, elevators, and on-site parking. Reviews note lift upgrades, variable bar experiences, and a convenient but expensive car park.

Related guest reviews

8

David

16 Jan 2025

·

Stayed 3 nights

Lifts are being upgraded so not all were working but the wait for a lift was never long. Room was comfortable with all amenities provided. A bonus was some dedicated sports channels on tv. The breakfast was average. The hotel is very conveniently situated with a tube station 100 metres away and multiple bars and restaurants being within walking distance.

10

Max

11 Jun 2025

·

Stayed 2 nights

Great location for sightseeing plus quick access to Heathrow and Eurostar station. Solid construction and furnishings with a few luxury touches like floral arrangements. Spacious rooms and separate dressing area. Dozens of dining and shopping choices nearby. Convenient gym with all the basics.

10

Graham

30 Aug 2024

·

Stayed 1 night

Great location for London. Has underground parking. Good value

8

T

27 Jul 2025

·

Stayed 4 nights

Excellent location to Hyde Park - Gloucester Road tube opposite - benefit to have parking

10

Emanuel

14 Nov 2024

·

Stayed 4 nights

The hotel is next to Gloucester Road metro station. This is important as the traffic congestion in London is worse every year Save yourself from traffic and use the tube/metro. The hotel is a business hotel with a workable fitness room. Ceiling in the fitness room is a little low for anyone wanting to use the treadmill. You are in walking distance to Natural History museum. Across the street is a grocery store , where I would go as one cannot eat fish and chips daily.

6

Douglas

12 Sept 2025

·

Stayed 1 night

Staff were fantastic and very helpful. The bar food was very poor, came out cold and had to be replaced. So wife had her salad before I even got started. And it wasn’t great. People walking around the corridor and shouting, slamming doors at 3am. No consideration for anyone else. Breakfasts were good although plates not hot. We will not be staying at this hotel again. It is not good value for money

8

Susan

19 Aug 2024

·

Stayed 2 nights

Check in was initially slow as there seemed to be issues with the people in front of us but once we got up to the desk our check in was quick and easy. Staff were polite and we were able to drop our bags off before we checked in and after checking out. Room was clean and bed and sofa bed comfortable. Bathroom was clean but in need of some updating. Enjoyed food and drinks in Humphreys Bar. Our only issue was on our last night the men in the next room were extremely noisy and seemed to be moving furniture around which was very odd but this was obviously not the hotel's fault and we didn't bother to complain as we were checking out the next day. Perfect position as only a couple of minutes from tube station. Would stay here again.

8

Deborah

22 Aug 2025

·

Stayed 1 night

Location and Parking excellent

6

T

25 Apr 2025

·

Stayed 1 night

This is a nice hotel, and the beds are amazing. But really, instant coffee in the room is for me no longer acceptable. Even in the Travelodge I stayed in earlier in the week, there was a Lava,zo machine. And closing the hotel bar at 22.30, whereas the place was buzzing - what is that all about? I had expected better.

4

Kamel

29 Oct 2025

·

Stayed 1 night

We did not use any facilities and did not have breakfast. We arrived at 8 pm and left at 8 am the next day. The hotel was adequate but the parking charge was extortionate. We paid £50 for 12 hours parking. Never again

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Cleanliness

Cleanliness is inconsistent: many guests found rooms and linens very clean, while others reported dusty carpets, odors, mold, or bathrooms needing better attention. Housekeeping was occasionally missed or late.

Related guest reviews

10

Tracy

18 Mar 2025

·

Stayed 4 nights

Helpful staff, clean rooms

4

Thomas

13 May 2025

·

Stayed 1 night

Somewhat dated hotel. Very dirty with fingerprints and dirty elevators, doors, etc. Baggage staff was friendly and helpful was the only bright spot. We had arrived from our cruise too early to check in and we told them we were going to go on a hop on and off bus tour followed by a Jack the Ripper night tour and would return around 9 PM. The bell staff gave us a receipt for our baggage and we went on our way for a tour. We assumed that when the room was ready, they would bring the baggage up to the room for us. One movie turned at 9 PM theChecking in experience with horrendous. We had pre-paid for the hotel portion and had responded to email solicitations to add on additional features at a reduced rate. Specifically, a buffet breakfast for reduced price and upon arrival they claimed it wasn’t on there so they ended up charging us an additional50 pounds for a breakfast buffet that turned out to be completely terrible with very few edible items, a total waste of money.. I also had checked the box to pre-pay for a bottle of sparkling water, regular water, and a fruit platter upon arrival. after 20 minute negotiation, it was decided that they could not make a fruit platter at that point so I had to go down the block to purchase water. The bar closed early, so we also had to leave the premises to go get a cocktail across the street ... So, in summation this hotel is outdated, not maintained particularly well, needs a good sanitary cleaning and needs to be managed better

8

RAMZI

28 May 2025

·

Stayed 7 nights

Location is fantastic. Less than a minute from the Tube Stn. Cleanliness of the room was very bad, the lady who was taking care of our room does not speak nor understand English. Never supplied us with tissue papers, floor always dirty. No body lotion supply. We had to ask at the reception to provide us with such things plus water bottles. The breakfast is very good for two consecutive days but if you are staying more days then you will get fed up for what they provide. We stayed one week the breakfast was the same 100%, nothing changed at all to the extent that you can’t even smell the food that is there. Everything else was very good, the staff very helpful, the location is perfect. In general I recommend this hotel basically for its location.

4

Tania

2 Mar 2025

·

Stayed 1 night

The cleanliness was not good. Very dusty in our room. The bathroom had 3 moths on the towels. When we had a shower the water ran down the bath across the bathroom floor. The bed was fine but the decor needed an update. Looked tired for a 4 star hotel. Good location. I told the hotel of the issues but nothing said except they would tell housekeeping.

10

Patricia

26 Nov 2025

·

Stayed 4 nights

Very clean, great location, helpful staff

2

Fadye

2 Aug 2025

·

Stayed 2 nights

Check-in was extremely poor and took a very long time for all guests. The room had unpleasant odors due to the very old carpet. The bathroom cleanliness was unacceptable. Upon receiving the room, there was urine on the floor, and the floor itself was dirty and sticky. We had to call the front desk to have it cleaned in front of us. There were also leftover drinks in the minibar from previous guests that had not been removed. Housekeeping does not even clean the bathroom trash bin during daily service. I believe the hotel management has seriously deteriorated. The only redeeming quality of this hotel is its location. I will definitely never stay here again.

4

Tony

31 Aug 2025

·

Stayed 2 nights

The hotel needs a refurbished the rooms are dated the windows don’t open the carpets are dirty and curtains don’t shut properly

6

Rebecka

14 Nov 2024

·

Stayed 2 nights

The entire forth floor smelled of mold and my room had visible mold on the bathroom walls and the curtains. Changed to a room on the fifth floor which was mold free but very worn down. Staff was very friendly but would not recommend staying here.

8

Greg

14 Nov 2025

·

Stayed 5 nights

The room was very clean. Fresh linens and towels were provided every day. The staff was friendly and helpful.

10

JULIE

19 Sept 2025

·

Stayed 1 night

Fab hotel in a great area, friendly and helpful staff, spotlessly clean

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Rooms

Rooms are often spacious with comfortable beds, but decor is dated and some layouts include high-sided tubs. Guests report variable noise and recurring climate-control issues, including weak or portable A/C and heating problems.

Related guest reviews

6

Joseph

26 Aug 2025

·

Stayed 3 nights

Great location, but this hotel is aging and could use some renovations. The bathroom tub was extremely high and presented a trip hazard especially for more senior people. The room was clean and relatively quiet. Location was superb as it was only minutes to the Gloucester Road Tube station.

8

Tina

4 Oct 2024

·

Stayed 1 night

Great location, impressive front foyer, comfortable bed and good breakfast. The room was a little tired, and as it a Club room, im not sure what the ordinary rooms would be like?? There's was a portable air conditioning unit in the room, which completely obstructed the use of the work desk, and it was vented out through the only window, with a bucket to catch water, which is not good from a health and safety issue! There is not double glazing either, which made the room noisy.

2

Thomas A

30 Apr 2025

·

Stayed 2 nights

The rooms are hit or miss. This time it was a miss. I stay here for the location - a minute from the Gloucester Road tube stop, which has 3 subway lines (one of them direct to Heathrow airport) supermarkets, plenty of places to eat - all within within minutes. The room is was assigned (239) was not at a 4-star hotel level. Just getting off the elevator, the hallway smelled of mildew. The security chain on the door didn't work. There are no light switches or outlets to charge your devices near the bed. The furnishings look old and dated. The full-length mirror is in a barely-lit cubbyhole where the closet is. The view was non-existent. For a guest staying one night, it probably wouldn't matter. Even doing the online check-in prior to my arrival (which did not save any time at check-in) did not help secure a decent room for a repeat customer. This room needs some updates.

8

Mary

6 Jul 2025

·

Stayed 4 nights

Great location, the Gloucester Rd station tube is 2 minutes away. Room is large and clean. Bathroom is small and if you have mobility issues it might be a challenge to get in and out of the tub to shower. The tub is 2ft high step in, I’m 5’6” and found it hard to get in and out. Do use the handrail. All in all, it was a pleasant stay.

8

Cevdet

10 Feb 2025

·

Stayed 4 nights

Great location. Rooms looking at the tube station are noisy

8

John

15 Jul 2025

·

Stayed 3 nights

Great location and a good sized room. Very clean and comfortable Staff friendly and efficient. Strange choice of wooden furniture and issues with AirCon were the only downsides

10

SE

1 Nov 2025

·

Stayed 1 night

Brilliant location right next to tube station. Quick & easy check in & we were lucky enough to get an upgrade. The room was lovely & spacious & spotlessly clean. Lots of staff on hand who were all very friendly & helpful. Thanks for a great stay!

6

DAWN

29 Sept 2025

·

Stayed 1 night

Room was clean and bed comfortable. However, really disappointingly, the windows were not soundproofed at all. Kept getting woken up by people chatting outside below (outside Grosvenor Casino). Not ideal before venturing on a 6+ hour car journey the following day. Unfortunately at checkout I wasn't asked how my stay was, just a token 'thank you for checking out' with a smile.

6

Bruce

18 Aug 2025

·

Stayed 1 night

Noisy room 817 (Club Twin). Roof top machinery on all night.

8

Kenneth

26 Oct 2025

·

Stayed 1 night

Staff at the Millennium were very welcoming and accommodating. The room was of a good size, and quiet; the bedding quite comfortable; internet quick and free; and the TV featured many varied channels. The only downsides were that the heat wasn’t working properly in our room and the water pressure for the shower was low. To be fair, we weren’t overly bothered by these shortcomings and didn’t report them during our stay; nor did we request a room change as we weren’t all that uncomfortable.

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Service

Staff are frequently described as friendly and helpful, with concierge support praised and occasional upgrades. However, several guests reported slow or complicated check-in and inconsistent follow-up on requests or room servicing.

Related guest reviews

10

Ian

17 Jul 2025

·

Stayed 5 nights

The hotel was excellent and the staff are so friendly and helpful. Any questions we had were promptly answered or dealt with. We will definitely stay here again. On the reception Nefmi and Arushi went out of their way to help us and it was very much appreciated.

4

Corinne

12 Mar 2025

·

Stayed 4 nights

Location is great. Have stayed here a number of times, however appears to be run by a different group now. Waited 2 hours for check in. room not clean. Requested 2 glasses, next day requested two clean glasses were told to rinse out the existing ones.

4

Lesley

21 Apr 2025

·

Stayed 3 nights

Had very embarassing incident when leaving. Despite all payments made by me and correct the staff said I still owed money. I told them all was correct but they did not agree and we nearly missed our train because of this. I think I am owed compensation for the delay and being held back from leaving the hotel.

8

Tom

31 Oct 2025

·

Stayed 2 nights

Unfortunately the do not disturb button was right beside washroom and main lights. When we went out for the day we had no room service. When we went out for evening we talked to front desk who assured us they would service the room in our absence even if no disturb switch was on. Upon our return a few hours later still no service so I had to call again. They came at 10:00 pm to service room.

10

Penny

24 Aug 2025

·

Stayed 1 night

The staff were friendly and helpful. Krupa went out of her way to help us. The breakfast was excellent. The room was large, clean and nicely appointed.

8

Stacy Baca

14 Jun 2025

·

Stayed 2 nights

The air conditioner was not working in our room. A portable one was set up with the exhaust hose stuck out of the open window. As much money as I paid for the room I should have been moved to a different one. Because we were exposed to the night air and exhaust, both my daughter and myself got sick. Also, we ordered room service which after an hour was not delivered. I called to check and the online order system wasn’t working and never received it. We eventually got food brought to our room. Not sure I would stay at this hotel again

10

SE

1 Nov 2025

·

Stayed 1 night

Brilliant location right next to tube station. Quick & easy check in & we were lucky enough to get an upgrade. The room was lovely & spacious & spotlessly clean. Lots of staff on hand who were all very friendly & helpful. Thanks for a great stay!

4

Ammara

24 Sept 2024

·

Stayed 1 night

The staff member at the desk was so unpleasant, rude and antisocial. I booked a breakfast board and he tried to say i did not have breakfast booked, even though it was on my confirmation. The room I was given was in a corner so far away from the elevators, had weird equipment in it like a massive box thing which had no use. The window was also so cheap and unstable, I could hear absolutely everything from outside even though the window and curtains were shut and the bed was on the other side. The window would also literally shake every time a vehicle drove past, i got no sleep at all. Such a bad experience, I will NEVER stay here again

10

Karen

30 Oct 2025

·

Stayed 1 night

Staff were very helpful - from Amin at check-in to the Concierge. Nothing was too much trouble.

10

Laurel

14 Nov 2025

·

Stayed 2 nights

I stayed here for four nights before leaving on a cruise. The entire staff was absolutely wonderful. I changed rooms after one night (my request for a mobilityaccessible room) and the front desk and luggage storage person were great about keeping me informed about when I could occupy the new room, even rushing the availability for me. The bar service was quick and attentive, not always the case when traveling solo. Breakfast buffet options were good. The concierge, Daniel, was wonderful. He was so helpful with my questions on my second day and for the next two days made a point to seek me out in the lobby to make sure all was well. Location is good, close to Gloucester station, and Waitrose Market and Boots Pharmacy are just across the street. It is close to a Hop On Hop Off bus stop as well, so this was convenient. The rooms were very clean and the beds comfortable. I have stayed at other Millennium Hotels and have never been disappointed. Highly recommend Millennium Gloucester for a stay in London.

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Location

Excellent location steps from Gloucester Road Tube, with easy access to museums, parks, restaurants, and Heathrow. Many guests find the area convenient and walkable.

Related guest reviews

10

Marina

14 Apr 2025

·

Stayed 3 nights

The location directly at the tube station with easy access to all tourist sights and the Kensington park around the corner.

10

Selcuk

8 Jun 2025

·

Stayed 4 nights

Very good value for price. Excellent location near to Underground and restaurants.

10

Jeffrey

13 Oct 2024

·

Stayed 1 night

Great location close to the tube station with easy access to Heathrow

10

Graham

30 Aug 2024

·

Stayed 1 night

Great location for London. Has underground parking. Good value

10

Andrew

27 Aug 2025

·

Stayed 1 night

Smart hotel in convenient location…great choice for central London

10

Mercedes

21 Sept 2025

·

Stayed 2 nights

Great location! A little outside city center with transportation in corner & only 10 -15 min from city center. Good restaurants around. Better for access to airport !

10

Vera

19 May 2025

·

Stayed 2 nights

Excellent value for a premium hotel. Excellent location near south Kensington and Chelsea with the Gloucester Road tube across the street.

8

Timothy

1 Sept 2025

·

Stayed 2 nights

Located right beside the Gloucester Road Tube Station. The Lobby area and reception at the door was very nice, everything you expect from a a Hotel like this. We were very comfortable in the room, bedding was comfortable and the AC worked well. The room was quite large and even had a sofa and a desk. It was a good value for what we paid and we would stay there again. The room condition however was beginning to look a little tired and needed a proper carpet cleaning and a coat of paint. The bathroom floor instead of tile as was on the walls was linoleum which was lifting, the tissue dispenser stayed empty. I really hope that it gets the attention it deserves.

10

Susan

8 Mar 2025

·

Stayed 2 nights

Great hotel, very comfortable and clean. Located steps away from the Circle & District line. Lovely area with plenty of bars and restaurants. Great for exploring West London

10

ROBERTO

17 May 2025

·

Stayed 7 nights

The location was excellent!

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Dining

Breakfast feedback is mixed: some praise the variety and value, while others find it average, repetitive, or overpriced, with occasional queues or lukewarm items. Bar food and room service quality and timeliness also vary.

Related guest reviews

4

Thomas

13 May 2025

·

Stayed 1 night

Somewhat dated hotel. Very dirty with fingerprints and dirty elevators, doors, etc. Baggage staff was friendly and helpful was the only bright spot. We had arrived from our cruise too early to check in and we told them we were going to go on a hop on and off bus tour followed by a Jack the Ripper night tour and would return around 9 PM. The bell staff gave us a receipt for our baggage and we went on our way for a tour. We assumed that when the room was ready, they would bring the baggage up to the room for us. One movie turned at 9 PM theChecking in experience with horrendous. We had pre-paid for the hotel portion and had responded to email solicitations to add on additional features at a reduced rate. Specifically, a buffet breakfast for reduced price and upon arrival they claimed it wasn’t on there so they ended up charging us an additional50 pounds for a breakfast buffet that turned out to be completely terrible with very few edible items, a total waste of money.. I also had checked the box to pre-pay for a bottle of sparkling water, regular water, and a fruit platter upon arrival. after 20 minute negotiation, it was decided that they could not make a fruit platter at that point so I had to go down the block to purchase water. The bar closed early, so we also had to leave the premises to go get a cocktail across the street ... So, in summation this hotel is outdated, not maintained particularly well, needs a good sanitary cleaning and needs to be managed better

10

richard

22 Jan 2025

·

Stayed 1 night

Good hotel. Pleased with the service -and breakfast

8

Jacqueline

24 Oct 2025

·

Stayed 1 night

Great breakfast choices

8

Leo

12 Oct 2024

·

Stayed 3 nights

The hotel was nice, good and responsive staff, good room.Hover breakfast good be improved.On particular the situation when large groups of youngsters (school) arrive at the same time.Also coffee was a problem with effective slow machines and consequently long queues

8

Stephanie

26 May 2025

·

Stayed 3 nights

I chose this hotel because I met my parents here once when they stayed during a tour. The location cannot be beat. (The only challenge is that if you have suitcases, Gloucester Road station is not the most convenient with its stairs.) Look, this basically your average Euro 3/4 star. The hotel is older, but well maintained. Breakfast is expensive, but there are cafes immediately across the street. The service is fantastic - Cathy helped me quite a bit and I'm grateful. And my room was very quiet, which I appreciated after long days. Definitely my go-to place when I'm in London.

8

Jeffery

1 Feb 2025

·

We enjoyed our stay! It's a really good facility though in need of a bit of a freshening up. Dining room was nice, breakfast fantastic, lobby is nice, hallways are lovely & fresh, but our room needed a bit of love. mirror was a bit faded/tough to see ourselves in, and a few dings here and there in the room. bed was VERY VERY comfy. Pretty sure they've upgraded them very recently. Main thing to remember is that the price is bang on for the facility. The location is FANTASTIC! I'd stay again.

8

Roy

9 Aug 2025

·

Stayed 1 night

Had a lovely comfortable stay ideal location just seconds from underground station- delicious breakfast

6

Douglas

12 Sept 2025

·

Stayed 1 night

Staff were fantastic and very helpful. The bar food was very poor, came out cold and had to be replaced. So wife had her salad before I even got started. And it wasn’t great. People walking around the corridor and shouting, slamming doors at 3am. No consideration for anyone else. Breakfasts were good although plates not hot. We will not be staying at this hotel again. It is not good value for money

10

Jacqueline

31 May 2025

·

Stayed 5 nights

Everyone and everything Breakfast was not that great Not enough healthy options

10

Laurel

14 Nov 2025

·

Stayed 2 nights

I stayed here for four nights before leaving on a cruise. The entire staff was absolutely wonderful. I changed rooms after one night (my request for a mobilityaccessible room) and the front desk and luggage storage person were great about keeping me informed about when I could occupy the new room, even rushing the availability for me. The bar service was quick and attentive, not always the case when traveling solo. Breakfast buffet options were good. The concierge, Daniel, was wonderful. He was so helpful with my questions on my second day and for the next two days made a point to seek me out in the lobby to make sure all was well. Location is good, close to Gloucester station, and Waitrose Market and Boots Pharmacy are just across the street. It is close to a Hop On Hop Off bus stop as well, so this was convenient. The rooms were very clean and the beds comfortable. I have stayed at other Millennium Hotels and have never been disappointed. Highly recommend Millennium Gloucester for a stay in London.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$127
February	US$121
March	US$134
April	US$156
May	US$190
June	US$230
July	US$267
August	US$230
September	US$239
October	US$241
November	US$213
December	US$253

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $756	5 $392
6 $115	7 $256	8 $344	9 $384	10 $202	11 $204	12 $231
13 $115	14 $166	15 $343	16 $277	17 $264	18 $217	19 $226
20 $131	21 $164	22 $326	23 $326	24 $245	25 $250	26 $226
27 $139	28 $184	29 $266	30 $349

Su	Mo	Tu	We	Th	Fr	Sa
				1 $209	2 $209	3 $234
4 $139	5 $158	6 $209	7 $318	8 $316	9 $191	10 $222
11 $132	12 $165	13 $234	14 $247	15 $345	16 $350	17 $343
18 $127	19 $139	20 $222	21 $209	22 $196	23 $203	24 $222
25 $132	26 $158	27 $209	28 $184	29 $184	30 $191	31 $196

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About this property

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