What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 10:00. Early check-in and late check-out are available for a fee, subject to availability.

Where is the hotel located in relation to key attractions?

The hotel is located in London City Centre, within a 15-minute walk of Victoria Station Travel Information Centre and Sloane Square. It is 1.2 miles from Buckingham Palace and Big Ben.

Are children allowed at the hotel?

Children are allowed at the property, but specific age policies are not detailed.

OYO Townhouse New England, London Victoria

Average nightly price at OYO Townhouse New England, London Victoria by month, last 12 months (USD)
Month	Average price
January	US$78
February	US$82
March	US$90
April	US$100
May	US$102
June	US$127
July	US$149
August	US$88
September	US$110
October	US$142
November	US$122
December	US$145

What guests think

At OYO Townhouse New England, London Victoria, travellers describe very small, basic rooms, friendly staff with mixed service experiences, inconsistent maintenance and cleanliness, and limited amenities like no air conditioning and erratic showers.

Many praise the walkable access to Victoria Station and nearby sights, while some report street noise and an awkward lift that still requires using stairs. Cleanliness feedback ranges from acceptable to serious issues like musty odors, stains, mold, and worn fixtures. Several reviews also note breakfast is not available despite references in listings or room materials. Best for short, budget stays when you mainly need a central base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are limited: many rooms lack air conditioning and kettles, showers/hot water can be unreliable, and the elevator stops between floors so stairs are required.

Related guest reviews

6

Charlotte

13 Dec 2025

·

Stayed 1 night

Stayed at Oyo Townhouse for one night during a family trip to london. Facilities were very basic and room wasnt particularly comfortable. It was clean enough but the bin and radiator in the bathroom were covered in rust and my little ones feet were black after walking on the carpet bare foot!! The pressure in the shower was absolutely awful and there were no drink making facilities so couldnt have a cup of tea or coffee in the morning. Served a purpose but definitely would not stay here again for the money.

6

Mathew

15 Mar 2022

·

Stayed 1 night

Stayed here before and it was such good value for money I stayed here a second time. However, this time I was disappointed with the shower. In the two nights I stayed I don't think I had hot water once.

4

erika

15 Jul 2025

·

Stayed 2 nights

Extremely small, bathroom is very little. It couldn’t use some deep cleaning of the walls and base boards. Shower door was missing the handle I was stuck in the shower for a bit. Upon my arrival at check in in I was told my room was not ready, waited for about 10 minutes. Which I didn’t really mind. What I did mind was once the room was ready and carried my luggage up, cleaning services had all the dirty laundry bags blocking the hallways I had to jump over and avoid about 4 big bags. My one complaint is, No AC, it was extreme hot, around 87 degrees hot with y a small fan. It was terrible. Location wise was great 10 mins walking distance from Victoria station, 20 mins from Buckingham palace. Lots of places to eat walking distance .

8

Afesha

21 Feb 2025

·

Stayed 2 nights

The environment looked clean at first glance but closer looks revealed hair on the bath towel and pillow and the fan in the bathroom was covered with thick layers of dust. The hot water also stopped working on the first morning of our stay so we had to bathe with cold water. The water situation was however fixed later in the day after being reported to the front desk staff.

2

Toni Markus

16 Aug 2025

·

Stayed 4 nights

The only thing that worked for this place was the bed, it was comfy. Hot water stopped working, worked later. No AC but a fan in the room. Remote stopped working and tv had to be turned off and on for it to change a few channels and stop working. Not sure what was worse, the sewer smell or the "air freshener " to cover the smell. Loud outside . Lift only stopped on -0,5 1,5 or 2,5 so you had to still walk in stairs.

6

John James

18 May 2023

·

Stayed 1 night

First, know that OYO Townhouse is just a 5 minute walk to Victoria Underground Station in a safe neighborhood, so that is a huge plus. The staff was friendly and helpful, another plus. My room was very small....just wide enough for a bed and a wooden chair. But, I just needed the room to sleep in, so it didn't matter so much. The bathroom was modern and the shower had great pressure. Another plau. The only downside is that, if your room is on the 3rd or 4th floor, the elevator only takes you to BETWEEN floors. meaning that to catch the elevator from the Lobby you had to go DOWN 5 steps, and then when you arrived at your floor, you still have to CLIMB 9 more steps! That's a total of 14 steps. I had a backpack and one large suitcase, which I struggled to get up the requisite number of stairs. So if you like stairs....this place has your name all over it. The price was decent.

6

Judy

30 Apr 2025

·

Stayed 2 nights

Property okay if a little basic, tea and coffee facilities in the room would have been nice especially with the cost of the room.

6

Theresa

15 Aug 2024

·

Stayed 1 night

Bathroom door would not shut due to tape on floor. I would rather choose a different place to stay next time. Also, no shampoo.

4

Shahrukh

27 May 2023

·

Stayed 4 nights

Far away from Victoria station if you are thinking of dragging your suitcases. Room lock opens if you jerk the locked handle a bit. Makes it extremely unsafe. There is no air conditioning.

4

lis

5 Dec 2022

·

Stayed 2 nights

In my confirmation from Hotels.com this was called a "deluxe room for 3 persons" but that was very far from being true. It was clearly a double room, fitted with 3 single beds, hence NO SPACE at all to move and to put your luggage. Also the bathroom was the tiniest, we´ve seen ever. Obviously no kettle, as there was no room for i anywhere. Was it cheap then? Absolutely NOT! We are not coming back.

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Cleanliness

Feedback is mixed; while some rooms were clean, many report odors, dust and stains, rust or mildew, mold, and poorly maintained bathrooms.

Related guest reviews

6

Charlotte

13 Dec 2025

·

Stayed 1 night

Stayed at Oyo Townhouse for one night during a family trip to london. Facilities were very basic and room wasnt particularly comfortable. It was clean enough but the bin and radiator in the bathroom were covered in rust and my little ones feet were black after walking on the carpet bare foot!! The pressure in the shower was absolutely awful and there were no drink making facilities so couldnt have a cup of tea or coffee in the morning. Served a purpose but definitely would not stay here again for the money.

2

Ruth

14 Jul 2025

·

Stayed 1 night

Absolutely shocking accommodation. I have never ever written a review before as usually think “well it’s a bed and it’s clean” BUT the room was horrendous. There were holes in the walls, the plaster board was coming away from the bricks, the net curtains (at least I think that’s what they were meant to be) were totally shredded. The walls were dirty, the floor grimey and the beds under a dirty vile window. The 1 star is because the sheets were clean. I had my son with me and I almost turned and walked out. If it hadn’t have been Pride and BST at Hyde park I would have but London was heaving. The shower was just a trickle. The room was pokey and in a corner type space. I would never stay here again!

4

Ochaji

17 Feb 2024

·

Stayed 1 night

I stayed in a standard double room and it was nothing compared to the picture on the website. The carpet was wet, the toilet bowl was very dirty and the smell was off. Hubby and i regretted booking this guest house.

8

Rhianna

6 Sept 2023

·

Stayed 2 nights

Clean and tidy, staff were all friendly. Not the biggest room but fine for what we needed. Would stay again. No issues.

8

Afesha

21 Feb 2025

·

Stayed 2 nights

The environment looked clean at first glance but closer looks revealed hair on the bath towel and pillow and the fan in the bathroom was covered with thick layers of dust. The hot water also stopped working on the first morning of our stay so we had to bathe with cold water. The water situation was however fixed later in the day after being reported to the front desk staff.

2

Maria

10 Dec 2025

·

Stayed 1 night

The staff was nice, but the room was small and not like the pictures. There was paint stains on the walls, dust behind the TV, and just didnt feel clean. The room was not soundproof either. We heard when the rooms next door came and went.

6

LUCY

25 Apr 2025

·

Stayed 1 night

Very noisy and filthy bathroom

2

Maelene

27 Jul 2025

·

Stayed 2 nights

I don’t normally write reviews, but I felt obligated to warn others. This hotel was filthy. The room reeked of mildew and rot the moment we walked in — like a long-abandoned building with no fresh air in decades. Windows were sealed shut, offering no ventilation, and there was visible black mold creeping along the ceiling and in the bathroom. It felt unsafe, unsanitary, and honestly scary. We couldn’t relax for a second, let alone sleep. I don’t know how this place passes health inspections — it absolutely shouldn’t. Spend your money anywhere else.

6

Cindy

23 Jul 2025

·

Stayed 2 nights

Location was not convenient for leisure travel. Hotel needs updates. All furniture is very old. Beds are not comfortable. Sheets were very stained.

4

Marco

26 Oct 2023

·

Stayed 3 nights

insetti in camera

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AI-generated summary based on recent guest reviews

Rooms

Rooms are consistently very small and basic, with dated fittings; some guests report noise and heat from limited climate control, though a few found beds comfortable.

Related guest reviews

6

Gary

10 Jul 2024

·

Stayed 1 night

AGED ROOM BUT CLEAN AND REASONBLY WELL PRESENTED. ROOM AT STREET LEVEL NOT DOUBLE GLAZED SO ROAD NOISE THROUGHOUT THE NIGHT. ALSO NO TEMPERATURE CONTROL IN ROOM AND TV REMOTE NOT WORKING. REASONABLE PRICE BUT COULD BE BETTER

8

Tommy

20 Jun 2025

·

Stayed 3 nights

Great place to stay, just a quick walk from Victoria station. Its clean, nice staff! Not big room but ok.

2

Maria

10 Dec 2025

·

Stayed 1 night

The staff was nice, but the room was small and not like the pictures. There was paint stains on the walls, dust behind the TV, and just didnt feel clean. The room was not soundproof either. We heard when the rooms next door came and went.

4

jin

5 Nov 2025

·

Stayed 5 nights

The room is very small that is not same as the pictures .The chais chir

4

jorge

30 Jul 2023

·

Very tiny room. We get the attic . Tiny bathroom. Lot of stairs.

4

Lewis

16 May 2025

·

Stayed 1 night

Cheap central london stay, very hot and noisy with the window open. If you can afford more try somewhere else

6

Cindy

23 Jul 2025

·

Stayed 2 nights

Location was not convenient for leisure travel. Hotel needs updates. All furniture is very old. Beds are not comfortable. Sheets were very stained.

8

Megan

1 Jun 2025

·

Stayed 1 night

Quiet and comfortable

6

Daniel

28 Sept 2025

·

Stayed 1 night

A very simple hotel with a very simple room. Had low expecations, it was okay but nothing more. Good option if all you want is a bed for the night

10

Alain

11 Jun 2025

·

Stayed 1 night

Good area to stay in. The room is very small but clean abd pretty quiet. Very securecand a great price for a London Hotel in this location. Easy walk to Victoria Station.

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AI-generated summary based on recent guest reviews

Service

Many guests found staff friendly and helpful, sometimes going above expectations; others reported rigid policies, intrusive data requests, lost items, and unhelpful interactions.

Related guest reviews

2

Jordan

27 Jun 2024

·

Stayed 2 nights

Hotel stunk and the bed was extremely uncomfortable. All employees but 1 were extremely uninterested in assisting or answering questions. After “house keeping” came the bed was not made, and they took our dirty towels without replacing them with new ones. When I asked for new ones they acted inconvenienced and wanted to make sure I wasn’t missing them. As if that was possible in a 90sq foot room. Placed on a very loud street corner and almost all of the photos online are deceptive. No dinning room. No common areas. No breakfast. Missing half the things they advertise. Would give 0 stars if the website allowed.

8

Kin Fung

20 Mar 2024

·

Stayed 4 nights

The staffs are very kind.

10

McKenna

15 May 2025

·

Stayed 4 nights

This hotel saved me and my trip. Im American and was traveling alone and had my phone stolen in the middle of the night outside. Joseph at the front desk was so helpful and wonderful, he let me use his personal phone to call my family and friends and get my affairs in order, well into the early hours of the morning. I had to wake up early and didn’t have an alarm so he made sure to come knock on my door at the agreed upon time and checked in on me even after my stay. Joseph’s kindness was unexpected and exceptional. He is an amazing man and employee, OYO is lucky to have him. Overall the room was great, the shower was wonderful and the bed was comfy. Private, quiet and lovely, not so walkable for the area if you want more of a downtown, shopping vibe. Again, thank you Joseph, I wish you the best!

6

Fabienne

14 Apr 2025

·

Stayed 2 nights

I contacted them through Expedia messaging within 30 minutes of checking out on Friday to let them know that I had left my international charger in the socket and that I would be back on Monday to pick it up. When I cam on Monday to pick it up, it had vanished. Also, their listing on Expedia stated that they serve breakfast ... THEY DO NOT. This was a HUGE disappointment because I had factored not having to pay additionally for breakfast.

8

Chun Ming

30 Jul 2025

·

Stayed 2 nights

It's compact and convenient. The staff member is very helpful.

10

Michael

28 Jul 2025

·

Stayed 1 night

Quaint room in downtown London, great walking distance to the palace, big ben, and victoria station and much more, staff was excellent and very helpful

4

Adam

25 May 2025

·

Stayed 2 nights

Room was average, bit worn and while clean was a bit dusty and stained in places. My biggest gripe was with check-in where I asked to provide a significant amount of PII (personal information) like postcode, DOB, Licence/Passport number and when I challenged as to why it was needed, how it was stored and disposed of (GDPR basics) I was told its part of registration and if i didn't provide it i couldn't stay. Sufficed to stay i'll be raising this matter with the ICO as it's a flagrant breach.

8

Sarah

19 Aug 2025

·

Stayed 1 night

Very serviceable room and staff was friendly and helpful.

6

Vitthal

2 Apr 2025

·

Stayed 2 nights

The property itself was well maintained and clean. My issue was with the staff. They were very unconcerned and unhelpful. We wanted to extend our stay by two nights and when we eventually did so on bookings, the hotel receptionist (both of them) told us that we had to check out and check back in at 3pm.. for the same room.. so we basically had to move out of the room and move in back 4 hours later. . Staff was definitely rude and wont ever recommend this place because of them.there are many other hotels closer and cheaper.

10

Owen

18 May 2025

·

Stayed 3 nights

Convenient location walking to Victoria station. Nice staff, 24 hours front desk.

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AI-generated summary based on recent guest reviews

Location

Generally convenient for walking to Victoria Station, Buckingham Palace, and nearby cafes, though a few found it less convenient or farther than expected with luggage.

Related guest reviews

4

erika

15 Jul 2025

·

Stayed 2 nights

Extremely small, bathroom is very little. It couldn’t use some deep cleaning of the walls and base boards. Shower door was missing the handle I was stuck in the shower for a bit. Upon my arrival at check in in I was told my room was not ready, waited for about 10 minutes. Which I didn’t really mind. What I did mind was once the room was ready and carried my luggage up, cleaning services had all the dirty laundry bags blocking the hallways I had to jump over and avoid about 4 big bags. My one complaint is, No AC, it was extreme hot, around 87 degrees hot with y a small fan. It was terrible. Location wise was great 10 mins walking distance from Victoria station, 20 mins from Buckingham palace. Lots of places to eat walking distance .

8

Tommy

20 Jun 2025

·

Stayed 3 nights

Great place to stay, just a quick walk from Victoria station. Its clean, nice staff! Not big room but ok.

10

Thomas

11 Apr 2025

·

Stayed 2 nights

Great part of town and everything was so close. Can’t wait to go back.

6

Cindy

23 Jul 2025

·

Stayed 2 nights

Location was not convenient for leisure travel. Hotel needs updates. All furniture is very old. Beds are not comfortable. Sheets were very stained.

10

steve

23 Jun 2025

·

Stayed 1 night

Good value at an affordable price; and location was great

8

Clare

29 Aug 2023

·

Stayed 1 night

We had an overnight stay here as we were in an early coach for our onward travel. The hotel is conveniently located near to Victoria so perfect for our needs.

10

Michael

28 Jul 2025

·

Stayed 1 night

Quaint room in downtown London, great walking distance to the palace, big ben, and victoria station and much more, staff was excellent and very helpful

10

Alain

11 Jun 2025

·

Stayed 1 night

Good area to stay in. The room is very small but clean abd pretty quiet. Very securecand a great price for a London Hotel in this location. Easy walk to Victoria Station.

4

Shahrukh

27 May 2023

·

Stayed 4 nights

Far away from Victoria station if you are thinking of dragging your suitcases. Room lock opens if you jerk the locked handle a bit. Makes it extremely unsafe. There is no air conditioning.

8

Julie-Ann

14 Apr 2023

·

Stayed 7 nights

The room is very small but the location was close to cafes and grocery stores.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is repeatedly noted as not available despite some listings or in-room references; no on-site dining is mentioned.

Related guest reviews

8

Andrea

26 May 2025

·

Stayed 3 nights

The GoodGreat location, within walking distance of the tube, buses, Chelsea flower show, eateries etc. not a fancy place by all means, just convenient and cheap. Also, we needed new towels and they were promptly given to us. The Bad: small room. Booklet in the room states breakfast served at 8, but there’s no breakfast at all. Chairs in the room were stained, would better be replaced. Shower door didn’t close all the way because it needs to be reajusted to railings. Again, a cheap and conveniently located hotel. If all you need is a place to shower and crash, great deal.

4

Mike

14 Jun 2024

·

Stayed 4 nights

It’s in a great location for walking or close to the tube or bus station but room is very tiny, the hairdryer didn’t work, but they had a spare, only one of the outlets worked and the Continental breakfast was nonexistent

2

Jordan

27 Jun 2024

·

Stayed 2 nights

Hotel stunk and the bed was extremely uncomfortable. All employees but 1 were extremely uninterested in assisting or answering questions. After “house keeping” came the bed was not made, and they took our dirty towels without replacing them with new ones. When I asked for new ones they acted inconvenienced and wanted to make sure I wasn’t missing them. As if that was possible in a 90sq foot room. Placed on a very loud street corner and almost all of the photos online are deceptive. No dinning room. No common areas. No breakfast. Missing half the things they advertise. Would give 0 stars if the website allowed.

6

Fabienne

14 Apr 2025

·

Stayed 2 nights

I contacted them through Expedia messaging within 30 minutes of checking out on Friday to let them know that I had left my international charger in the socket and that I would be back on Monday to pick it up. When I cam on Monday to pick it up, it had vanished. Also, their listing on Expedia stated that they serve breakfast ... THEY DO NOT. This was a HUGE disappointment because I had factored not having to pay additionally for breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $64	2 $75	3 $110	4 $110	5 $108	6 $164	7 $171
8 $105	9 $100	10 $104	11 $149	12 $123	13 $156	14 $199
15 $104	16 $104	17 $123	18 $125	19 $118	20 $180	21 $335
22 $119	23 $116	24 $149	25 $139	26 $132	27 $185	28 $275
29 $192	30 $141

OYO Townhouse New England, London Victoria

Prices for OYO Townhouse New England, London Victoria

Monthly average prices

About this property

Location

Room options

Standard Single Room

Deluxe Quadruple Room

Deluxe Triple Room

Standard Twin Room

Standard Double Room

Guest reviews of OYO Townhouse New England, London Victoria

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about OYO Townhouse New England, London Victoria

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26 $127	27 $128	28	29 $115	30 $126	31 $155