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Novotel London Waterloo - Room
Novotel London Waterloo - Room
Novotel London Waterloo - Reception
Novotel London Waterloo - Restaurant

Novotel London Waterloo


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Business Center

  • Room Service

  • Dry Cleaning

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Property description

Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Novotel London Waterloo, travellers praise the walkable location near Westminster sights and generally friendly, accommodating staff, while noting clean, often quiet rooms; recurring downsides include dated areas, maintenance issues like slow drains, and mixed dining value.

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Facilities

Good

Cleanliness

Mixed

Rooms

Mixed

Service

Friendly

Location

Convenient

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10

Mei Lin

IAN-logo

16 Apr 2026

·

Stayed 7 nights

Loved that Novotel location incorporated filtered water stations per floor. Good amenity addition!
Loved that Novotel location incorporated filtered water stations per floor. Good amenity addition!

10

Azir

IAN-logo

12 Apr 2026

·

Stayed 2 nights

Friendly helpful staff, convenient central location near to London Eye.
Friendly helpful staff, convenient central location near to London Eye.

2

Hitesh

IAN-logo

8 Apr 2026

·

Stayed 1 night

It was an awful eperience staying at Novotel waterloo. I spent £410 for an night. We checked in very late night around 1:00 AM. When I entered in the room it was very disgusting smell coming out of toilet and bathroom. so I called reception then the lady came with the room freshner. We couldn't slept for whole night as it was so hot because air conditioning wasn't working at all. Kids were crying for the whole night. Worst ever experience. I stayed with alot of different Accor brand hotel but this time it was that bad that won't be going with any Accor brand hotel. I told at the reception about everything and they apologies.
It was an awful eperience staying at Novotel waterloo. I spent £410 for an night. We checked in very late night around 1:00 AM. When I entered in the room it was very disgusting smell coming out of toilet and bathroom. so I called reception then the lady came with the room freshner. We couldn't slept for whole night as it was so hot because air conditioning wasn't working at all. Kids were crying for the whole night. Worst ever experience. I stayed with alot of different Accor brand hotel but this time it was that bad that won't be going with any Accor brand hotel. I told at the reception about everything and they apologies.

10

Rob

IAN-logo

8 Mar 2026

·

Stayed 2 nights

All was good
All was good

8

Nick

IAN-logo

8 Mar 2026

·

Stayed 2 nights

Great spot to visit Westminster from a 20-30 minute walk from north lambeth tube with kids. Room was clean and in good condition. Complimentary refreshments tea etc was not replenished and then it was strangely difficult to get more. Went to reception and was given 2 tea bags and then a chap brought sugar to the room but then no milk.
Great spot to visit Westminster from a 20-30 minute walk from north lambeth tube with kids. Room was clean and in good condition. Complimentary refreshments tea etc was not replenished and then it was strangely difficult to get more. Went to reception and was given 2 tea bags and then a chap brought sugar to the room but then no milk.

113 Lambeth Rd, Bishop's, London, London (and vicinity), England, United Kingdom

Location

A stay at Novotel London Waterloo places you in the heart of London, within a 15-minute walk of Westminster Abbey and London Eye. This family-friendly hotel is 0.6 mi (1 km) from Westminster Bridge and 0.9 mi (1.5 km) from Big Ben.

St. Thomas' Hospital(0.4 Miles)

Westminster Bridge(0.6 Miles)

Westminster Abbey(0.6 Miles)

London Dungeon(0.7 Miles)

Houses of Parliament(0.7 Miles)

London Eye(0.7 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of GBP 24 per night. Limited parking spaces are provided, and a reservation is not required.


Full breakfasts are available daily from 6 AM to 10 AM for a fee of approximately GBP 21 per person.


Pets are allowed, with a maximum of 2 pets per room. There is a pet fee of GBP 15 per pet, per night, and service animals are exempt from fees.


Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in is available for a fee, subject to availability, and late check-out incurs a fee of GBP 50, also subject to availability.

The property features step-free entrances and wheelchair-accessible facilities, including the registration desk and public areas. Accessible rooms and bathrooms are also available.


The hotel is situated in central London, within a 15-minute walk of the London Eye and Westminster Bridge. It is 0.6 miles from Westminster Abbey and 0.7 miles from the Houses of Parliament.


Up to 2 children aged 16 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.


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