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Novotel London West


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Dry Cleaning

  • Housekeeping

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Property description

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a ballroom.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Novotel London West, travellers consistently praise the convenient Hammersmith location near tube links and the Eventim Apollo, along with friendly staff, while recurring critiques highlight dated rooms, worn carpets, inconsistent housekeeping, and temperamental air conditioning or plumbing.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Dated

Service

Mixed

Location

Convenient

Was this helpful?

8

Roderick

IAN-logo

last week

·

Stayed 1 night

Really charming staff, but breakfast ordered for the room never arrived. No reply from any of the phone numbers on the internal phone. Good room, but hotel is a little tired for the money.
Really charming staff, but breakfast ordered for the room never arrived. No reply from any of the phone numbers on the internal phone. Good room, but hotel is a little tired for the money.

10

Anita

IAN-logo

last week

·

Stayed 1 night

One night stay, unexpected upgrade, staff helpful and friendly, room excellent
One night stay, unexpected upgrade, staff helpful and friendly, room excellent

4

Anders

IAN-logo

2 weeks ago

·

Stayed 2 nights

Expensive breakfast. Should be included. Quality and quantity ok-
Expensive breakfast. Should be included. Quality and quantity ok-

8

Nigel

IAN-logo

3 weeks ago

·

Stayed 1 night

It’ll do for one night…
It’ll do for one night…

10

Amanda

IAN-logo

15 Apr 2026

·

Stayed 1 night

Fantastic
Fantastic

1 Shortlands, Hammersmith Broadway, London, London (and vicinity), England, United Kingdom

Location

In the heart of London, Novotel London West is within a 5-minute drive of Eventim Apollo and Natural History Museum. This hotel is 2.2 mi (3.5 km) from Kensington Gardens and 2.6 mi (4.2 km) from Hyde Park.

Eventim Apollo(0.4 Miles)

Olympia Events(0.6 Miles)

Kensington High Street(0.6 Miles)

Thames River(0.7 Miles)

Cromwell Road(0.9 Miles)

Westfield London Shopping Centre(1.3 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Parking is available on-site, but it is limited and subject to charges. The fee for covered self-parking is GBP 84 per day. Reservations are not required.


English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately GBP 21.75 per person.


Pets are allowed at the hotel with a fee of GBP 15 per pet, per night. Service animals are exempt from fees.


Check-in is from 3:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee of GBP 40.00, subject to availability.

The hotel features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.


The hotel is located in the heart of London, within a 5-minute drive of Eventim Apollo and Natural History Museum. It is approximately 2.2 miles from Kensington Gardens and 2.6 miles from Hyde Park. Public transport options are available nearby.


Up to 2 children aged 15 years and younger can stay for free when occupying the parent's or guardian's room using existing bedding.


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