Comfort Inn Hyde Park
US$155
/ night
Avg. for September
Select dates to see prices and availability
US$155
/ night
Avg. for September
Monthly average prices
Nightly prices at Comfort Inn Hyde Park average US$96 in the cheapest month (January) and US$163 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$96 |
| February | US$99 |
| March | US$104 |
| April | US$114 |
| May | US$141 |
| June | US$155 |
| July | US$163 |
| August | US$123 |
| September | US$155 |
| October | US$132 |
| November | US$136 |
| December | US$148 |
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Sept · US$155
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Most expensive: July (~US$163)
Cheapest: January (~US$96)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Dining
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 33 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Comfort Inn Hyde Park, you'll be centrally located in London, steps from Kensington Gardens and 12 minutes by foot from Hyde Park. This hotel is 0.5 mi (0.8 km) from Kensington Palace and 0.7 mi (1.1 km) from Kensington High Street.
What's nearby
Kensington Gardens(0.1 Miles)
Queensway(0.1 Miles)
Kensington Palace(0.5 Miles)
Hyde Park(0.6 Miles)
Kensington High Street(0.7 Miles)
Portobello Road Market(0.7 Miles)
Paddington Central(0.8 Miles)
Royal Albert Hall(0.9 Miles)
Imperial College London(1 Miles)
Oxford Street(1.2 Miles)
Marble Arch(1.3 Miles)
Cromwell Road(1.3 Miles)
Park Lane(1.3 Miles)
Natural History Museum(1.4 Miles)
Victoria and Albert Museum(1.4 Miles)
London City Airport (LCY)(13.1 Miles)
Heathrow Airport (LHR)(15.3 Miles)
Gatwick Airport (LGW)(57.4 Miles)
Luton Airport (LTN)(37.4 Miles)
Farnborough (FAB)(37.9 Miles)
Free wi-fi
Non-smoking rooms
Family room
Housekeeping
Safe-deposit box
Express check-in/check-out
Location
73 Queensborough Terrace, Lancaster Gate, London, England, United Kingdom
Kensington Gardens (0.1 Miles)
Queensway (0.1 Miles)
Kensington Palace (0.5 Miles)
Hyde Park (0.6 Miles)
Kensington High Street (0.7 Miles)
Portobello Road Market (0.7 Miles)
Guest reviews
7
Good
Based on 1,835 verified reviews
Who stays here?
Business
4%
Couple
49%
Family
26%
Group
11%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
At Comfort Inn Hyde Park, travelers repeatedly highlight the convenient, walkable location near Hyde Park and tube stations and often praise the friendly staff and value, while noting that rooms and bathrooms are compact and the elevator is frequently unavailable.
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What guests think
At Comfort Inn Hyde Park, travelers repeatedly highlight the convenient, walkable location near Hyde Park and tube stations and often praise the friendly staff and value, while noting that rooms and bathrooms are compact and the elevator is frequently unavailable.
Rooms are generally clean, though some areas feel dated and occasional maintenance issues are reported. Some guests mention thin walls or street noise, and a few report sloping floors affecting sleep. Breakfast is a simple continental spread; many find it sufficient, but others criticize quality, coffee machine problems, and the cramped dining room. Expect a basic, budget-friendly base for short stays.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic. Many reviews report no working elevator or none at all, meaning steep stairs to upper floors; a few note limited in room amenities or on site purchasing options.
Related guest reviews
4
Adelaida
22 Jul 2024
·
Stayed 1 night
The elevator was not working and it was not mentioned on the booking or their website. I found out at checking that I was booked on the 4th floor and there was not an elevator available. There was not phone in the room to call the reception desk, the air conditioner has a loud noise while working.
The elevator was not working and it was not mentioned on the booking or their website. I found out at checking that I was booked on the 4th floor and there was not an elevator available. There was not phone in the room to call the reception desk, the air conditioner has a loud noise while working.
8
Bernice
16 Sept 2023
·
Stayed 3 nights
Excellent location. Great staff. The only downside was no elevator.
Excellent location. Great staff. The only downside was no elevator.
6
Michael
7 Jul 2024
·
Stayed 3 nights
The room we had was small. Unfortunately the elevator was closed due to construction next door and we got room on the 4th floor but the staff was friendly and helpful to get us another room next day on the 2nd floor. The location is perfect, near the underground central line and restaurants close by. Nice neighborhood with the park near by!
The room we had was small. Unfortunately the elevator was closed due to construction next door and we got room on the 4th floor but the staff was friendly and helpful to get us another room next day on the 2nd floor. The location is perfect, near the underground central line and restaurants close by. Nice neighborhood with the park near by!
8
Brooke
4 Oct 2023
·
Stayed 1 night
No elevator - was a challenge to drag luggage up 4 flights of stairs
No elevator - was a challenge to drag luggage up 4 flights of stairs
4
Leselyan
25 Jul 2025
·
Stayed 2 nights
Comfort inn is in a convenient location, accessible to other locations that had to be visited doing our stay, some staff were courteous and welcoming, however facilities were lacking , no irons in the room, no water in the room where there was tea condiments , no facilities in building where I could have purchased any thing or even water if I needed, I was told, my pregnant self, I needed to go to the Waitrose close by at 1am in the morning to get water if I needed it, no phones in the room to call for assistance if needed, breakfast was not as expected, it’s not the hotel’s fault but too many kids touching stuff at breakfast.
Comfort inn is in a convenient location, accessible to other locations that had to be visited doing our stay, some staff were courteous and welcoming, however facilities were lacking , no irons in the room, no water in the room where there was tea condiments , no facilities in building where I could have purchased any thing or even water if I needed, I was told, my pregnant self, I needed to go to the Waitrose close by at 1am in the morning to get water if I needed it, no phones in the room to call for assistance if needed, breakfast was not as expected, it’s not the hotel’s fault but too many kids touching stuff at breakfast.
6
Ian
7 Jul 2024
·
Stayed 2 nights
Great place for tube and short walk to marble arch and Hyde park ,BUT no lift and 5 floors sucked to get up on steep stairs . Coffee etc wasn't replenished and unfortunately the breakfast is only continual in a very small room
Great place for tube and short walk to marble arch and Hyde park ,BUT no lift and 5 floors sucked to get up on steep stairs . Coffee etc wasn't replenished and unfortunately the breakfast is only continual in a very small room
2
Dinesh
21 Sept 2023
·
Stayed 1 night
this hotel did not have a working Elevator . we had to carry 2bags of 23 kg each and our hand luggage up to the 06th floor and back . the steps were getting steeper and narrower as u climb up . hotel staff did not help at all . actually we did not see any staff other than 01 person at front office who suggested we could leave our bags in the breakfast area if we wish . worst hotel stay ever..
this hotel did not have a working Elevator . we had to carry 2bags of 23 kg each and our hand luggage up to the 06th floor and back . the steps were getting steeper and narrower as u climb up . hotel staff did not help at all . actually we did not see any staff other than 01 person at front office who suggested we could leave our bags in the breakfast area if we wish . worst hotel stay ever..
4
Trudy
15 Jul 2024
·
Stayed 2 nights
The hotel has no elevator. We were on the 6th floor and had to tote our bags up rickety unsafe stairs. It wasn't that the lift was broken, it just did not exist. Mobility impaired people cannot stay here.
The hotel has no elevator. We were on the 6th floor and had to tote our bags up rickety unsafe stairs. It wasn't that the lift was broken, it just did not exist. Mobility impaired people cannot stay here.
6
Michelle
3 Oct 2024
·
Stayed 2 nights
The room was clean but very very small. They must have used a wide angle lense. Three steps and theres the bed. Tiny bathroom Fine if all you need it for is to sleep. The lift wasn't working so had to carry our bags up 5 flights of a narrow staircase and never was offered by staff to help. The woman at breakfast was lovely. Kept everything well stocked and tidy. Simple breakfast but fresh . Overall clean,tiny and definitely overpriced
The room was clean but very very small. They must have used a wide angle lense. Three steps and theres the bed. Tiny bathroom Fine if all you need it for is to sleep. The lift wasn't working so had to carry our bags up 5 flights of a narrow staircase and never was offered by staff to help. The woman at breakfast was lovely. Kept everything well stocked and tidy. Simple breakfast but fresh . Overall clean,tiny and definitely overpriced
8
Darren
2 Oct 2023
·
Stayed 3 nights
After long flight from Australia, they gave us check in at 10am which was handy. Room was very small but did the job. Elevator out of service so walking up 4 levels of stairs with our 3 kids with bags was hard work. Great location, close to metro station and plenty of restaurants and bars around. Excellent breakfast offered and staff were friendly and helpful.
After long flight from Australia, they gave us check in at 10am which was handy. Room was very small but did the job. Elevator out of service so walking up 4 levels of stairs with our 3 kids with bags was hard work. Great location, close to metro station and plenty of restaurants and bars around. Excellent breakfast offered and staff were friendly and helpful.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and bathrooms are often described as clean or spotless. Some guests mention worn carpets, stained curtains, or minor maintenance issues.
Related guest reviews
8
Nigel
16 May 2024
·
Stayed 3 nights
We stayed here for 3 nights as it is a great location for going to the Royal Albert Hall which is just across the park. There was some property maintenance going on at the time but it did not interfere with our stay but we have scored slightly lower because of this. Queensway Tube is around the corner so getting around was easy, we discovered the local area and found lots of bars and restaurants. The breakfast is basic continental but plenty to choose from. For 3 nights our room was clean and cleaned daily but was a tad too small for us as we didn't really have anywhere for a bags and some clothes. For what we paid we have no complaints.
We stayed here for 3 nights as it is a great location for going to the Royal Albert Hall which is just across the park. There was some property maintenance going on at the time but it did not interfere with our stay but we have scored slightly lower because of this. Queensway Tube is around the corner so getting around was easy, we discovered the local area and found lots of bars and restaurants. The breakfast is basic continental but plenty to choose from. For 3 nights our room was clean and cleaned daily but was a tad too small for us as we didn't really have anywhere for a bags and some clothes. For what we paid we have no complaints.
8
Cristina
5 Jul 2025
·
Stayed 5 nights
Clean and well maintained
Clean and well maintained
10
J
12 Nov 2025
·
Stayed 1 night
Spotless room; very helpful, polite staff from reception, to the cleaners and the breakfast staff. I would recommend staying here. Great location for Hyde Park.
Spotless room; very helpful, polite staff from reception, to the cleaners and the breakfast staff. I would recommend staying here. Great location for Hyde Park.
10
Joe
14 Dec 2025
·
Stayed 1 night
Very clean room and friendly helpful staff
Very clean room and friendly helpful staff
4
John
18 May 2023
·
Stayed 2 nights
No workable elevator in this hotel. Our room was on the 6th floor. Two 65 people carrying our luggage up 6 flights nearly killed us. We were told this after we paid for the room. We would have gone somewhere else if we knew this before we paid. The clerk said it was on their website. Check the fine print to see this! Room was very small, but it had been recently renovated. Stairway carpets ( all 6 flights are old and stained.
No workable elevator in this hotel. Our room was on the 6th floor. Two 65 people carrying our luggage up 6 flights nearly killed us. We were told this after we paid for the room. We would have gone somewhere else if we knew this before we paid. The clerk said it was on their website. Check the fine print to see this! Room was very small, but it had been recently renovated. Stairway carpets ( all 6 flights are old and stained.
8
MARIA
13 Feb 2025
·
Stayed 4 nights
Very good location. Close to transport links. Very polite and helpful members of stuff. Small rooms but very clean.
Very good location. Close to transport links. Very polite and helpful members of stuff. Small rooms but very clean.
6
Collin
18 Jun 2023
·
Stayed 3 nights
The hotel provided the minimum required level of service and facilities. The room was very small, air conditioning produced a constant clicking sound, the tv remote only partially worked. There was only stair access, The carpets were stained and the hotel was in a semi refurbished state. On a better note: We arrived before the required check in time and was provided a available room, location was good and breakfast was also adequate. The lady that serviced the breakfast area was very kind and attentive and the most genuine staff member that we experienced. Unlikely to return
The hotel provided the minimum required level of service and facilities. The room was very small, air conditioning produced a constant clicking sound, the tv remote only partially worked. There was only stair access, The carpets were stained and the hotel was in a semi refurbished state. On a better note: We arrived before the required check in time and was provided a available room, location was good and breakfast was also adequate. The lady that serviced the breakfast area was very kind and attentive and the most genuine staff member that we experienced. Unlikely to return
10
Kristen
23 Aug 2025
·
Stayed 1 night
Staff were lovely, friendly and helpful. Hotel was immaculate. Very quiet too. Breakfast was perfect. I left a bracelet in my room when we checked out,I didn't realise,it was found and returned to me. I'd definitely recommend and stay here again ☺️
Staff were lovely, friendly and helpful. Hotel was immaculate. Very quiet too. Breakfast was perfect. I left a bracelet in my room when we checked out,I didn't realise,it was found and returned to me. I'd definitely recommend and stay here again ☺️
10
David
31 May 2025
·
Stayed 4 nights
Excellent location. Very clean
Excellent location. Very clean
10
Eirik
15 Nov 2024
·
Stayed 3 nights
Great location, two blocks from subway or a short walk to the bus. Also two blocks from Queensway street, with a lot of alternatives if you're hungry. Breakfast served, not the fanciest one, but definetly enough to keep you going for a couple of hours. The room was a little small, but it didn't bother us. The bathroom was also small, but seemed new and was clean. Will consider the hotel if I return to London.
Great location, two blocks from subway or a short walk to the bus. Also two blocks from Queensway street, with a lot of alternatives if you're hungry. Breakfast served, not the fanciest one, but definetly enough to keep you going for a couple of hours. The room was a little small, but it didn't bother us. The bathroom was also small, but seemed new and was clean. Will consider the hotel if I return to London.
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AI-generated summary based on recent guest reviews
Rooms
Rooms and bathrooms are very small with tight storage; beds are generally acceptable but some report sloping floors, hard mattresses, and thin walls causing noise. A few maintenance niggles appear, such as faulty safes or aging fixtures.
Related guest reviews
8
Audrey
24 Jun 2023
·
Stayed 2 nights
I had a very small‘double’ room in the basement, down one flight of stairs. The hotel acknowledged my request to avoid too many stairs and the alternative would have been a similar room on 6th floor (no lift). It was quiet, clean and with excellent air con. Fine for two nights and one person but tricky for two as bed pushed up against a wall. Very convenient for central London by bus or tube and close by Kensington Gardens, Kensington Palace. Bathroom good and shower effective. Breakfast rather basic but adequate in a tiny space. It was the best I could find with one week’s notice at under £140 a night with good quick access to central London
I had a very small‘double’ room in the basement, down one flight of stairs. The hotel acknowledged my request to avoid too many stairs and the alternative would have been a similar room on 6th floor (no lift). It was quiet, clean and with excellent air con. Fine for two nights and one person but tricky for two as bed pushed up against a wall. Very convenient for central London by bus or tube and close by Kensington Gardens, Kensington Palace. Bathroom good and shower effective. Breakfast rather basic but adequate in a tiny space. It was the best I could find with one week’s notice at under £140 a night with good quick access to central London
4
Mohamed
1 Jan 2025
·
Stayed 2 nights
The room floors slope to one side and this causes the beds to slope. You cannot get a good nights sleep because you slide while sleeping and constantly wake up.
The room floors slope to one side and this causes the beds to slope. You cannot get a good nights sleep because you slide while sleeping and constantly wake up.
6
Ernesto
17 Jul 2025
·
Stayed 3 nights
Good location near of turistic places. About the room, it’s too smal and no comfortable. Breakfast good in general but nothing special
Good location near of turistic places. About the room, it’s too smal and no comfortable. Breakfast good in general but nothing special
4
Mohamed
1 Jan 2025
·
Stayed 1 night
The room floors are sloping and this causes the beds to slope to one side. It’s impossible to have a good night’s sleep as you slide while sleeping and constantly wake up.
The room floors are sloping and this causes the beds to slope to one side. It’s impossible to have a good night’s sleep as you slide while sleeping and constantly wake up.
6
aviva
15 Mar 2025
·
Stayed 7 nights
Room was too small
Room was too small
6
Elizabeth
29 Sept 2025
·
Stayed 4 nights
Room was small, no space for 2 people to pass each other. Bed was too small for two, it was a 3/4 bed. Room not really big enough for bigger bed. Toilet very small, hardly any room to move. Sitting on toilet knees were about four inches from wall. Breakfast was fine, basic but enough to give you a start, cereal,toast,croissants, yoghurt,fruit tea and coffee, cold meats. Staff were friendly. Good location. No place to store stuff. Had to put cases under bed. The price for the location of the hotel was about the one good thing in its favour.
Room was small, no space for 2 people to pass each other. Bed was too small for two, it was a 3/4 bed. Room not really big enough for bigger bed. Toilet very small, hardly any room to move. Sitting on toilet knees were about four inches from wall. Breakfast was fine, basic but enough to give you a start, cereal,toast,croissants, yoghurt,fruit tea and coffee, cold meats. Staff were friendly. Good location. No place to store stuff. Had to put cases under bed. The price for the location of the hotel was about the one good thing in its favour.
8
Laura
27 Aug 2025
·
Stayed 3 nights
The room was quite small but it was okay for those 3 nights that we stayed there. The safe wasn‘t functioning so we locked our belongings in our suitcases. The cupboard in the bathroom was ‚fixed‘ with tape and the curtains were a bit stained. The mattress didn’t fully fit into the bed frame and some of the power outlets were a bit too low to the ground to fully grasp onto your device while it loaded. The hallways were quite small also but they were easy to navigate. One thing that really bothered me tho was that during our last night, our room neighbors were slamming doors, knocking against them very frequently and talking very loudly way after 10pm. We could hear all of that like they were standing inside our room. But all that minor things aside it was a good accommodation for three nights. The breakfast room was small but that’s actually what gave it a charming tone. The breakfast itself was super cute and it tasted amazing. The reception was 24/7 which was very convenient and you only had to walk around 5min to Bayswater station and about 3min to Queensway station. That was very convenient. For short trips I would definitely book again.
The room was quite small but it was okay for those 3 nights that we stayed there. The safe wasn‘t functioning so we locked our belongings in our suitcases. The cupboard in the bathroom was ‚fixed‘ with tape and the curtains were a bit stained. The mattress didn’t fully fit into the bed frame and some of the power outlets were a bit too low to the ground to fully grasp onto your device while it loaded. The hallways were quite small also but they were easy to navigate. One thing that really bothered me tho was that during our last night, our room neighbors were slamming doors, knocking against them very frequently and talking very loudly way after 10pm. We could hear all of that like they were standing inside our room. But all that minor things aside it was a good accommodation for three nights. The breakfast room was small but that’s actually what gave it a charming tone. The breakfast itself was super cute and it tasted amazing. The reception was 24/7 which was very convenient and you only had to walk around 5min to Bayswater station and about 3min to Queensway station. That was very convenient. For short trips I would definitely book again.
2
Allan
8 Nov 2024
·
Stayed 1 night
The smallest hotel room I’ve ever stayed in and dated. The wash basin was small enough to only fit 1 hand in and no hot water. The ‘lower ground’ room I stayed in was in the basement, next to a plant room and a boiler outside the window. The continental breakfast is boxed cereals, knock off french pastries, cold meat left out under cling film and undrinkable orange juice Best part was that the hotel is right on top of the Central tube line, which runs every 15mins 24 hours a day! Literally no sleep! DO NOT BOOK
The smallest hotel room I’ve ever stayed in and dated. The wash basin was small enough to only fit 1 hand in and no hot water. The ‘lower ground’ room I stayed in was in the basement, next to a plant room and a boiler outside the window. The continental breakfast is boxed cereals, knock off french pastries, cold meat left out under cling film and undrinkable orange juice Best part was that the hotel is right on top of the Central tube line, which runs every 15mins 24 hours a day! Literally no sleep! DO NOT BOOK
8
muhammad
7 Dec 2022
·
Stayed 2 nights
Only thing going for this hotel is the location. It’s walking distance from Queensway Subway station and next to Hyde Park. Other than that, rooms and restrooms are very tiny. The pictures of the rooms on Hotels.col are misleading about the size of rooms. Other than that it seems like the hotel got refurnished, except for the elevator which was broken. There is no concierge to take your bags to your room, hence you must carry them to top floors and bring them down upon checkout; definitely tiring and a hassle. If size does not matter then I definitely recommend this hotel. For the price you won’t find something this close to hyde park I guess and a few train stations away from the shopping hotspots of oxford street.
Only thing going for this hotel is the location. It’s walking distance from Queensway Subway station and next to Hyde Park. Other than that, rooms and restrooms are very tiny. The pictures of the rooms on Hotels.col are misleading about the size of rooms. Other than that it seems like the hotel got refurnished, except for the elevator which was broken. There is no concierge to take your bags to your room, hence you must carry them to top floors and bring them down upon checkout; definitely tiring and a hassle. If size does not matter then I definitely recommend this hotel. For the price you won’t find something this close to hyde park I guess and a few train stations away from the shopping hotspots of oxford street.
6
Maryam
6 Jan 2023
·
Stayed 19,358 nights
The room was very small and the bathroom was tiny but they were fairly clean. The elevator didn't work and we had to fly 4 floors every time we'd come back to our room. Walls are so thin we could hear the room next door's resident's phone notifications on vibration mode!!! Also we could clearly hear people talking in the street! So sleeping was challenging for us. The safe box accidentally got locked and we asked the staff twice to help us reset the code, they never showed up, both times they said after they are done with paperwork they will get it fixed!
The room was very small and the bathroom was tiny but they were fairly clean. The elevator didn't work and we had to fly 4 floors every time we'd come back to our room. Walls are so thin we could hear the room next door's resident's phone notifications on vibration mode!!! Also we could clearly hear people talking in the street! So sleeping was challenging for us. The safe box accidentally got locked and we asked the staff twice to help us reset the code, they never showed up, both times they said after they are done with paperwork they will get it fixed!
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, helpful, and accommodating, with examples of early check in and thoughtful assistance. However, several guests experienced unhelpful or rude interactions and little help with luggage on the stairs.
Related guest reviews
10
Scott
18 Feb 2025
·
Stayed 1 night
First time excellent stay. Staff brillant
First time excellent stay. Staff brillant
6
Gabriel
5 Oct 2025
·
Stayed 1 night
Recepcionist Kyle was not kind at all considering that we were turist asking for some recommendations
Recepcionist Kyle was not kind at all considering that we were turist asking for some recommendations
10
J
12 Nov 2025
·
Stayed 1 night
Spotless room; very helpful, polite staff from reception, to the cleaners and the breakfast staff. I would recommend staying here. Great location for Hyde Park.
Spotless room; very helpful, polite staff from reception, to the cleaners and the breakfast staff. I would recommend staying here. Great location for Hyde Park.
10
David
15 Oct 2025
·
Stayed 2 nights
Very comfortable stay for a budget hotel. Extremely clean bathroom and large, comfortable bed. Enough breakfast options to set you up for a day of sightseeing etc. 2 min walk from Queensway tube station. Jozeph particularly helpful on Reception. Many thanks
Very comfortable stay for a budget hotel. Extremely clean bathroom and large, comfortable bed. Enough breakfast options to set you up for a day of sightseeing etc. 2 min walk from Queensway tube station. Jozeph particularly helpful on Reception. Many thanks
2
Dinesh
21 Sept 2023
·
Stayed 1 night
this hotel did not have a working Elevator . we had to carry 2bags of 23 kg each and our hand luggage up to the 06th floor and back . the steps were getting steeper and narrower as u climb up . hotel staff did not help at all . actually we did not see any staff other than 01 person at front office who suggested we could leave our bags in the breakfast area if we wish . worst hotel stay ever..
this hotel did not have a working Elevator . we had to carry 2bags of 23 kg each and our hand luggage up to the 06th floor and back . the steps were getting steeper and narrower as u climb up . hotel staff did not help at all . actually we did not see any staff other than 01 person at front office who suggested we could leave our bags in the breakfast area if we wish . worst hotel stay ever..
2
haseeb
23 Jul 2023
·
Stayed 3 nights
The staff is incredibly rude. There was no lift. The staff didn't want to help with carrying our luggage. The hotel ad on expedia does not mention that the lifts are broken and that renovation to the paint is going on. It does not mention the room size. Rooms were tiny. The refund policy is not up to date either and we were forced to pay for the day despite arriving well in advance of the check-in time. Would never recommend for poor service. Only mistake we made was not looking at the other reviews of this shabby "hotel". Quite a few similar complaints by others.
The staff is incredibly rude. There was no lift. The staff didn't want to help with carrying our luggage. The hotel ad on expedia does not mention that the lifts are broken and that renovation to the paint is going on. It does not mention the room size. Rooms were tiny. The refund policy is not up to date either and we were forced to pay for the day despite arriving well in advance of the check-in time. Would never recommend for poor service. Only mistake we made was not looking at the other reviews of this shabby "hotel". Quite a few similar complaints by others.
10
Rashid
22 Jan 2025
·
Stayed 1 night
Excellent customer service, the person on the desk when I checked in was so incredibly polite and accommodating for my need, wish I had taken his name. If any of the management read this he was on duty Tuesday 21/01/2024 at 5:30pm 🙏thank you so much
Excellent customer service, the person on the desk when I checked in was so incredibly polite and accommodating for my need, wish I had taken his name. If any of the management read this he was on duty Tuesday 21/01/2024 at 5:30pm 🙏thank you so much
10
Leonard
14 May 2025
·
Stayed 3 nights
Staff was so helpful. My daughter couldn’t walk and they helped us so much. Thanks everyone!
Staff was so helpful. My daughter couldn’t walk and they helped us so much. Thanks everyone!
10
Vincent
1 Nov 2025
·
Stayed 2 nights
The staff were extremely friendly and helpful and the hotel was in an excellent location. The hotel has all the basics and is good value for money in my opinion. I would definitely consider staying there again.
The staff were extremely friendly and helpful and the hotel was in an excellent location. The hotel has all the basics and is good value for money in my opinion. I would definitely consider staying there again.
10
Kristen
23 Aug 2025
·
Stayed 1 night
Staff were lovely, friendly and helpful. Hotel was immaculate. Very quiet too. Breakfast was perfect. I left a bracelet in my room when we checked out,I didn't realise,it was found and returned to me. I'd definitely recommend and stay here again ☺️
Staff were lovely, friendly and helpful. Hotel was immaculate. Very quiet too. Breakfast was perfect. I left a bracelet in my room when we checked out,I didn't realise,it was found and returned to me. I'd definitely recommend and stay here again ☺️
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AI-generated summary based on recent guest reviews
Location
Location is a strong point: steps from Queensway and Bayswater stations, near Hyde Park and Kensington Gardens, with shops and restaurants nearby. Many found it convenient for sightseeing and transport.
Related guest reviews
8
Bernice
16 Sept 2023
·
Stayed 3 nights
Excellent location. Great staff. The only downside was no elevator.
Excellent location. Great staff. The only downside was no elevator.
8
James
23 Jun 2025
·
Stayed 5 nights
Great area. Close to transportation
Great area. Close to transportation
10
J
12 Nov 2025
·
Stayed 1 night
Spotless room; very helpful, polite staff from reception, to the cleaners and the breakfast staff. I would recommend staying here. Great location for Hyde Park.
Spotless room; very helpful, polite staff from reception, to the cleaners and the breakfast staff. I would recommend staying here. Great location for Hyde Park.
8
Ian
26 Mar 2025
·
Stayed 2 nights
Very close to shops and good restuarants. Also wonderful spot for walks to Kensington gardens and Hyde Park. Best of all it's so close to the tube station.
Very close to shops and good restuarants. Also wonderful spot for walks to Kensington gardens and Hyde Park. Best of all it's so close to the tube station.
8
Julie
22 Jul 2025
·
Stayed 2 nights
Great for transport links and very near to Kensington Gardens and walkable to Albert Hall and Sputh Kensington.
Great for transport links and very near to Kensington Gardens and walkable to Albert Hall and Sputh Kensington.
10
David
15 Oct 2025
·
Stayed 2 nights
Very comfortable stay for a budget hotel. Extremely clean bathroom and large, comfortable bed. Enough breakfast options to set you up for a day of sightseeing etc. 2 min walk from Queensway tube station. Jozeph particularly helpful on Reception. Many thanks
Very comfortable stay for a budget hotel. Extremely clean bathroom and large, comfortable bed. Enough breakfast options to set you up for a day of sightseeing etc. 2 min walk from Queensway tube station. Jozeph particularly helpful on Reception. Many thanks
10
Terrence
27 Sept 2025
·
Stayed 4 nights
Very good location. Walkable to Kensington Palace. Excellent transportation location.
Very good location. Walkable to Kensington Palace. Excellent transportation location.
10
Vincent
1 Nov 2025
·
Stayed 2 nights
The staff were extremely friendly and helpful and the hotel was in an excellent location. The hotel has all the basics and is good value for money in my opinion. I would definitely consider staying there again.
The staff were extremely friendly and helpful and the hotel was in an excellent location. The hotel has all the basics and is good value for money in my opinion. I would definitely consider staying there again.
8
julie
10 Aug 2024
·
Stayed 1 night
Great location
Great location
10
Eirik
15 Nov 2024
·
Stayed 3 nights
Great location, two blocks from subway or a short walk to the bus. Also two blocks from Queensway street, with a lot of alternatives if you're hungry. Breakfast served, not the fanciest one, but definetly enough to keep you going for a couple of hours. The room was a little small, but it didn't bother us. The bathroom was also small, but seemed new and was clean. Will consider the hotel if I return to London.
Great location, two blocks from subway or a short walk to the bus. Also two blocks from Queensway street, with a lot of alternatives if you're hungry. Breakfast served, not the fanciest one, but definetly enough to keep you going for a couple of hours. The room was a little small, but it didn't bother us. The bathroom was also small, but seemed new and was clean. Will consider the hotel if I return to London.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is a basic continental offering that many consider adequate or plentiful. Others complain about limited variety or quality, coffee machine issues, and a very small breakfast room.
Related guest reviews
8
Karel
12 Jul 2025
·
Stayed 2 nights
Was lovely hotel with 24hr reception. Room basic but nice.. TV, bathroom/shower and kettle. Bed very comfy. Complementary breakfast was basic continental but was ok. Only complaint was the dining room was so small… it was too small which let it down Near to Bayswater and Queensway Tubes and plenty of shops/cafes etc nearby. Opposite Kensington gardens and Hyde park. We chose it because we were going to a festival in Hyde Park and could get the bus there.
Was lovely hotel with 24hr reception. Room basic but nice.. TV, bathroom/shower and kettle. Bed very comfy. Complementary breakfast was basic continental but was ok. Only complaint was the dining room was so small… it was too small which let it down Near to Bayswater and Queensway Tubes and plenty of shops/cafes etc nearby. Opposite Kensington gardens and Hyde park. We chose it because we were going to a festival in Hyde Park and could get the bus there.
4
Raine
26 Jul 2024
·
Stayed 3 nights
AC did not work at all in 3 nights stay. They promise to fix it. No coffee in the breakfast, because coffee machine broken. Food ran out in breakfast.
AC did not work at all in 3 nights stay. They promise to fix it. No coffee in the breakfast, because coffee machine broken. Food ran out in breakfast.
8
Laura
27 Aug 2025
·
Stayed 3 nights
The room was quite small but it was okay for those 3 nights that we stayed there. The safe wasn‘t functioning so we locked our belongings in our suitcases. The cupboard in the bathroom was ‚fixed‘ with tape and the curtains were a bit stained. The mattress didn’t fully fit into the bed frame and some of the power outlets were a bit too low to the ground to fully grasp onto your device while it loaded. The hallways were quite small also but they were easy to navigate. One thing that really bothered me tho was that during our last night, our room neighbors were slamming doors, knocking against them very frequently and talking very loudly way after 10pm. We could hear all of that like they were standing inside our room. But all that minor things aside it was a good accommodation for three nights. The breakfast room was small but that’s actually what gave it a charming tone. The breakfast itself was super cute and it tasted amazing. The reception was 24/7 which was very convenient and you only had to walk around 5min to Bayswater station and about 3min to Queensway station. That was very convenient. For short trips I would definitely book again.
The room was quite small but it was okay for those 3 nights that we stayed there. The safe wasn‘t functioning so we locked our belongings in our suitcases. The cupboard in the bathroom was ‚fixed‘ with tape and the curtains were a bit stained. The mattress didn’t fully fit into the bed frame and some of the power outlets were a bit too low to the ground to fully grasp onto your device while it loaded. The hallways were quite small also but they were easy to navigate. One thing that really bothered me tho was that during our last night, our room neighbors were slamming doors, knocking against them very frequently and talking very loudly way after 10pm. We could hear all of that like they were standing inside our room. But all that minor things aside it was a good accommodation for three nights. The breakfast room was small but that’s actually what gave it a charming tone. The breakfast itself was super cute and it tasted amazing. The reception was 24/7 which was very convenient and you only had to walk around 5min to Bayswater station and about 3min to Queensway station. That was very convenient. For short trips I would definitely book again.
8
Sara
30 Nov 2025
·
Stayed 1 night
We liked the hotel for convenience and location. Odd to be asked for passport on arrival as born and bred English and therefore don't carry it around. Breakfast good but room quite small.
We liked the hotel for convenience and location. Odd to be asked for passport on arrival as born and bred English and therefore don't carry it around. Breakfast good but room quite small.
10
David
15 Oct 2025
·
Stayed 2 nights
Very comfortable stay for a budget hotel. Extremely clean bathroom and large, comfortable bed. Enough breakfast options to set you up for a day of sightseeing etc. 2 min walk from Queensway tube station. Jozeph particularly helpful on Reception. Many thanks
Very comfortable stay for a budget hotel. Extremely clean bathroom and large, comfortable bed. Enough breakfast options to set you up for a day of sightseeing etc. 2 min walk from Queensway tube station. Jozeph particularly helpful on Reception. Many thanks
8
Ian
17 Oct 2025
·
Stayed 1 night
Very convenient location and clean comfy room. Staff were good. Wasn’t there to greet us and waited about 5 mins but when he turned up helpful. Only one coffee and tea in the room? Breakfast was awful. Cereal and croissant and warm cheese is pretty terrible. Coffee machine didn’t work either
Very convenient location and clean comfy room. Staff were good. Wasn’t there to greet us and waited about 5 mins but when he turned up helpful. Only one coffee and tea in the room? Breakfast was awful. Cereal and croissant and warm cheese is pretty terrible. Coffee machine didn’t work either
6
Robi
23 Jul 2025
·
Stayed 3 nights
Comfort Inn Hyde Park appears to be in a building converted into a hotel from a different use. In doing so, the hotel did everything possible to fit as many rooms as possible into as small a space as possible. As a result, the rooms are unbelievably small - forget US standards, the rooms are small even by European standards. The building and rooms show their age. The hotel provides continental breakfast, which is edible, but do not expect much. Most of the bakery items (breads, packaged croissants) were stale. The bathroom, of course, was also very small and poorly designed. The sink is so small that you cannot wash your face without getting the floors wet. The shower ran out of shampoo / soap, which was not replaced. There was, however, good water pressure, good hot water. On the positive side, the hotel is located in a safe and pleasant area that is close to two tube stations (within 5 minute walking distance). The staff are friendly and helpful.
Comfort Inn Hyde Park appears to be in a building converted into a hotel from a different use. In doing so, the hotel did everything possible to fit as many rooms as possible into as small a space as possible. As a result, the rooms are unbelievably small - forget US standards, the rooms are small even by European standards. The building and rooms show their age. The hotel provides continental breakfast, which is edible, but do not expect much. Most of the bakery items (breads, packaged croissants) were stale. The bathroom, of course, was also very small and poorly designed. The sink is so small that you cannot wash your face without getting the floors wet. The shower ran out of shampoo / soap, which was not replaced. There was, however, good water pressure, good hot water. On the positive side, the hotel is located in a safe and pleasant area that is close to two tube stations (within 5 minute walking distance). The staff are friendly and helpful.
8
Sabrina
9 Jul 2025
·
Stayed 4 nights
The breakfast was also with gluten free option
The breakfast was also with gluten free option
10
Kristen
23 Aug 2025
·
Stayed 1 night
Staff were lovely, friendly and helpful. Hotel was immaculate. Very quiet too. Breakfast was perfect. I left a bracelet in my room when we checked out,I didn't realise,it was found and returned to me. I'd definitely recommend and stay here again ☺️
Staff were lovely, friendly and helpful. Hotel was immaculate. Very quiet too. Breakfast was perfect. I left a bracelet in my room when we checked out,I didn't realise,it was found and returned to me. I'd definitely recommend and stay here again ☺️
10
Eirik
15 Nov 2024
·
Stayed 3 nights
Great location, two blocks from subway or a short walk to the bus. Also two blocks from Queensway street, with a lot of alternatives if you're hungry. Breakfast served, not the fanciest one, but definetly enough to keep you going for a couple of hours. The room was a little small, but it didn't bother us. The bathroom was also small, but seemed new and was clean. Will consider the hotel if I return to London.
Great location, two blocks from subway or a short walk to the bus. Also two blocks from Queensway street, with a lot of alternatives if you're hungry. Breakfast served, not the fanciest one, but definetly enough to keep you going for a couple of hours. The room was a little small, but it didn't bother us. The bathroom was also small, but seemed new and was clean. Will consider the hotel if I return to London.
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AI-generated summary based on recent guest reviews
6
Kelly
7 Jul 2026
·
Stayed 7 nights
When we checked in, we were upgraded to their nicest room but, if you are an American, this room was still sorely lacking in size (though very clean). The “queen” bed (which I had to search many hotels for) was not indeed a typical queen bed size in America. The water pressure was also very weak and the bed was super hard to sleep on. I would say the location was great and we were given pretty good service there which is why they earned the score I gave. I figured sticking with a company like Comfort Inn (found in America) would have more consistent standards. As for breakfast, it was ok but consisted of no hot foods (unless you count the toaster you could use).
When we checked in, we were upgraded to their nicest room but, if you are an American, this room was still sorely lacking in size (though very clean). The “queen” bed (which I had to search many hotels for) was not indeed a typical queen bed size in America. The water pressure was also very weak and the bed was super hard to sleep on. I would say the location was great and we were given pretty good service there which is why they earned the score I gave. I figured sticking with a company like Comfort Inn (found in America) would have more consistent standards. As for breakfast, it was ok but consisted of no hot foods (unless you count the toaster you could use).
10
Dawn
1 Jun 2026
·
Stayed 1 night
Front desk check in agent Joseph was thorough and helpful.
Front desk check in agent Joseph was thorough and helpful.
10
Teresa
27 May 2026
·
Stayed 3 nights
We arrived a bit early, and as room was ready, Joseph on reception let us check in, which was a great bonus to us. Lovely spotless hotel right on doorstep of Hyde Park, transport links, museums, restaurants. We were very happy with clean room, comfortable bed, and the friendly ladies at breakfast. Breakfast is continental but has loads of choice.
We arrived a bit early, and as room was ready, Joseph on reception let us check in, which was a great bonus to us. Lovely spotless hotel right on doorstep of Hyde Park, transport links, museums, restaurants. We were very happy with clean room, comfortable bed, and the friendly ladies at breakfast. Breakfast is continental but has loads of choice.
10
Joanne
16 May 2026
·
Stayed 4 nights
We ended up booking this hotel last minute due to unsatisfactory accommodation elsewhere. Staff was extremely helpful. Breakfast was always fresh and plentiful. Our only issue was the lack of storage in the room but we are aware that space in London hotels is not what we sre used to in other locations.
We ended up booking this hotel last minute due to unsatisfactory accommodation elsewhere. Staff was extremely helpful. Breakfast was always fresh and plentiful. Our only issue was the lack of storage in the room but we are aware that space in London hotels is not what we sre used to in other locations.
8
Sophie
4 Apr 2026
·
Stayed 1 night
Great location and it’s good for the price. Staff are very friendly and helpful and there is a water machine with ice available to use in the kitchen which is great. The rooms are quite small and could feel a little cleaner, but I was pleasantly surprised by the bathroom which was big and clean. Overall I would say this hotel is worth it when you get it for a good deal as the location is good and safe.
Great location and it’s good for the price. Staff are very friendly and helpful and there is a water machine with ice available to use in the kitchen which is great. The rooms are quite small and could feel a little cleaner, but I was pleasantly surprised by the bathroom which was big and clean. Overall I would say this hotel is worth it when you get it for a good deal as the location is good and safe.
FAQs about Comfort Inn Hyde Park
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
What are the check-in and check-out times?
Check-in is from 2:00 PM until 9:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.
What is the location of the property in relation to key landmarks?
The property is centrally located in London, steps from Kensington Gardens and a 12-minute walk from Hyde Park. It is 0.7 miles from Kensington High Street and 0.5 miles from Kensington Palace.
What are the policies for guests staying with children?
Children are allowed at the property, but specific age policies for free stays are not mentioned.
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Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 178.2833531829834USD
- 2026-09-05: 196.09442238769532USD
- 2026-09-06: 133.90281340332032USD
- 2026-09-07: 144.89730319213868USD
- 2026-09-08: NO DATA
- 2026-09-09: NO DATA
- 2026-09-10: 189.06245516052246USD
- 2026-09-11: 189.06998682250978USD
- 2026-09-12: 203.15564790649415USD
- 2026-09-13: 132.41889877624513USD
- 2026-09-14: 180.87924238586425USD
- 2026-09-15: 266.8361158325195USD
- 2026-09-16: NO DATA
- 2026-09-17: 189.06245516052246USD
- 2026-09-18: 189.13770089416505USD
- 2026-09-19: NO DATA
- 2026-09-20: 198.64863048706056USD
- 2026-09-21: 182.89824172363282USD
- 2026-09-22: NO DATA
- 2026-09-23: 217.98689036254882USD
- 2026-09-24: 208.1399245941162USD
- 2026-09-25: 257.84063546447754USD
- 2026-09-26: 254.8421301940918USD
- 2026-09-27: 130.90431699371337USD
- 2026-09-28: 151.369889453125USD
- 2026-09-29: 197.8707249938965USD
- 2026-09-30: 199.99997014160155USD
- 2026-10-01: 201.8587311553955USD
- 2026-10-02: 200.8692125427246USD
- 2026-10-03: NO DATA
- 2026-10-04: 196.18490866088868USD
- 2026-10-05: 198.64863048706056USD
- 2026-10-06: 254.8421301940918USD
- 2026-10-07: 252.84313849487305USD
- 2026-10-08: 169.2694069519043USD
- 2026-10-09: 193.62814865722655USD
- 2026-10-10: 258.84013131408693USD
- 2026-10-11: 125.70715123443604USD
- 2026-10-12: 169.2694069519043USD
- 2026-10-13: 193.62814865722655USD
- 2026-10-14: 199.99997014160155USD
- 2026-10-15: 199.99997014160155USD
- 2026-10-16: 204.01764219055175USD
- 2026-10-17: 189.06245516052246USD
- 2026-10-18: 152.36674479064942USD
- 2026-10-19: 179.1900944000244USD
- 2026-10-20: 177.0270010772705USD
- 2026-10-21: 179.1900944000244USD
- 2026-10-22: 176.27675893554687USD
- 2026-10-23: 198.87022084350585USD
- 2026-10-24: NO DATA
- 2026-10-25: 155.40538938903808USD
- 2026-10-26: 199.99997014160155USD
- 2026-10-27: 176.88125898742675USD
- 2026-10-28: 177.0270010772705USD
- 2026-10-29: 178.8802506866455USD
- 2026-10-30: 180.01455442504883USD
- 2026-10-31: 204.01764219055175USD
- 2026-11-01: 106.77025805664063USD
- 2026-11-02: 155.40538938903808USD
- 2026-11-03: 177.0270010772705USD
- 2026-11-04: 179.1900944000244USD
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Popular amenities
Free wi-fi
Non-smoking rooms
Family room
Housekeeping
Safe-deposit box
Express check-in/check-out
Services
Housekeeping
Safe-deposit box
Express check-in/check-out
24-Hour Front Desk
General
Non-smoking rooms
Family room
Internet
Free wi-fi