Is parking available at the hotel?

Self parking is available on-site for a fee of GBP 18 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Full breakfast is available for a fee of approximately GBP 14.95 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

What are the check-in and check-out times?

Check-in time is from 2:00 PM until 11:59 PM, and check-out time is by 11:00 AM. Early check-in and late check-out may be available upon request and are subject to availability.

Where is the hotel located in relation to key landmarks?

The hotel is located in Acton, London, within a 10-minute drive of Westfield London Shopping Centre and Portobello Road Market. It is approximately 3.7 miles from London Designer Outlet and 3.9 miles from OVO Arena Wembley.

What are the policies for guests staying with children?

Children aged 12 years and younger can stay for free when occupying the parent or guardian's room using existing bedding.

Holiday Inn London West - Comfort and Convenience

Average nightly price at Holiday Inn London West by IHG by month, last 12 months (USD)
Month	Average price
January	US$108
February	US$116
March	US$123
April	US$129
May	US$135
June	US$182
July	US$187
August	US$138
September	US$156
October	US$149
November	US$135
December	US$149

What guests think

Across reviews of Holiday Inn London West by IHG, guests highlight clean, comfortable rooms and notably friendly, helpful staff, with a convenient base near North Acton station for Wembley or accessing central London without being in the busiest areas.

Breakfast is often appreciated, and check-in tends to be quick and easy. However, multiple reviews report unreliable air conditioning or heating, paid and sometimes limited parking, and occasional noise or sofa-bed comfort issues. Overall, it suits travellers prioritising a practical base with easy transport links.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but paid and sometimes hard to find a space. Multiple reviews note unreliable room climate control (AC/heating).

Related guest reviews

4

Paul

26 Apr 2025

·

Stayed 1 night

Didn’t appreciate the hidden parking costs. Nowhere to park on arrival, as not enough parking spaces, which is a very very uncomfortable position to be in especially in the middle of London. Sort it out !

8

Rachel

30 Jun 2024

·

Stayed 1 night

We booked a room for 3 people at this hotel as we were attending an event at Wembley Stadium. The hotel has its own parking which was important to us we were travelling in by car (there is a charge for this) The room was not ready when we arrived but we were early so we sat in the bar/coffee shop whilst the room was prepared. When we finally went upstairs, the room comprised of a double bed and a bed made up from the sofa. There was a desk and chair, wardrobe with a safe inside and an en-suite bathroom with shower, toilet and sink. Shampoo, shower gel and hand wash are available. Tea and coffee making facilities were available in the room. The room was comfortable although we could not adjust the air conditioning and ended up with the window open because it became too hot. We did not eat in the restaurant in the evening so I am not able to comment on the offering. We had booked breakfast which was plentiful with a choice of both continental and cooked items, cereals, juices, fruit, yoghurts, tea and coffee. The hotel was convenient for Wembley and we called an Uber which picked us up at the door and dropped us as near as possible to where we were going. On the way back we walked for about 10 mins and then called another Uber to pick us up to return us to the hotel, which saved on the long queues at the underground. We would definitely consider staying here again when we next visit Wembley.

4

Kitty

12 Aug 2025

·

Stayed 7 nights

We booked this hotel because it advertised on Expedia that it has laundry FACILITIES and has air conditioning. However, it does NOT have laundry facilities but only laundry service. The air conditioner never worked.

2

Gwyniera

19 Dec 2022

·

Stayed 2 nights

No heating in the bedroom at all, -3 outside not much more in. Complained and at 12 o’clock sent an electric radiator up to the room. Helped take the chill off the air but slept with 2 duvets ( one from single bed) jumper and socks on! Manager said there was probably a problem in the heating unit! Rest of the hotel really nice food good and hot! They did redeem themselves a little, refunded 2 days breakfasts. Still disappointed.

10

Marie

6 Jul 2024

·

Stayed 1 night

Was a short overnight stay checked in late nearly midnight and out at just before 8 facilities and staff were fantastic will def stay there again parking at £18 overnight was expensive given that it was such a short stay

6

Keith

18 Sept 2023

·

Stayed 1 night

I stayed here to see my daughter who was attending the university of the arts locally - so a good location. Front desk personnel were very friendly and helpful. Room was good with all amenities and was clean. Breakfast was good. Convenient parking. I had just departed 10 days in Brighton in a Airbnb that did not have a Aircon in an unseasonably warm September. I picked this Holiday Inn because they guaranteed air conditioning. When I checked in, the thermostat in the room said 29° and regardless of what I did, I could not get either the thermostat or the air conditioning to work. The front desk manager came up and fiddled with it, reset it, and we hoped it fixed the problem. Unfortunately, it made no difference and I ended up opening the window to try and cool off. I spoke to several other people at the hotel that had the same problem. It appeared that the air conditioning system throughout the hotel was not working properly. Although extremely hot days are not common, when they are, it is nice to have a functional air conditioning system especially when it is advertised as a feature of the hotel.

10

Selena

27 May 2024

·

Stayed 3 nights

We were able to check-in a bit earlier which was very convenient after a long trip from the airport to the hotel. About two days later our AC stopped working and they were able to easily accommodate us to another room to ensure we were comfortable. The room was cleaned very well and enough space for 2 adults. It was also conveniently close to the tube!

10

DAVID

31 Aug 2025

·

Stayed 1 night

We picked the hotel due to the proximity to Wembley stadium as we were going to a concert there. We had a family room for 3 adults and a 16 year old. The sofa bed mattress was a little thin but it was perfectly adequate for one night. All the staff were hood, check in was easy and parking was available. Breakfast was a lovely buffet with quite a lot of choice. The price we paid was extremely hood value considering the hotel prices on the Wembley campus. It was an easy drive from the hotel to Wembley

6

Soyemi

24 Jun 2025

·

Stayed 6 nights

My room was not an “executive” marked room. The air conditioner was not working properly. I was unable to lower the thermostat and its control did not appear to correspond to the real room temperature. I was offered a room fan to alleviate the the uncomfortable temperature which I refused. I was told the hotel has a different air conditioning unit for the “executive” marked rooms than which I was housed. I knew the difference because I had access to an “executive” marked room which was much cooler with a properly working thermostat. Only one of the two elevators was servicing the seven floors otherwise, the hotel was clean. The food was ok but their pizza was not comparable to any in the USA. It wasn’t as good, thin crust, burnt but edible.

2

Stuart

1 May 2025

·

Stayed 1 night

Really disappointed-air con would not go below 20 degrees so room was constantly hot. The flush on the toilet would randomly go every half an hr or so so another reason to not get any sleep. Nobody asked how the stay was either which I feel is essential within the industry. I’m sure most others enjoyed there stay however mine was very poor.

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Cleanliness

Most guests describe the hotel as very clean, especially rooms and public areas. A smaller number mentioned bathroom or odor issues, such as blocked drains, smoke smells, or missed details.

Related guest reviews

10

Christine

24 Aug 2025

·

Stayed 1 night

Really impressed with this hotel. Very clean and really helpful staff.

2

Ramesh

18 Nov 2024

·

Stayed 2 nights

Room service is not good as expected . The bathroom is logged with water after every use and even overflows in to the main living room. Please look in to it Thank you

10

Rebecca

20 Jan 2025

·

Stayed 1 night

Very clean & great accommodation. Lovely large bed, slept well. Good choice for breakfast. Would highly recommend.

4

rhys

26 Jul 2024

·

Stayed 1 night

Difficult to find by car. Tried to use satnav to find hotel but missed sharp right turn as a tiny signpost at knee level obscured by people standing on kerb. Ended up losing a hour from our evening as had to go around the block into a traffic and roadworks nightmare. Fuming as no time to eat as having to leave for a concert. Room was let down by scruffy furniture, scuffed marked wooden floor and yellow substance on toilet seat.

10

Amreek

18 Nov 2024

·

Stayed 1 night

The hotel is only about 2 minutes walk from North Acton metro station so incredibly convenient. There are a number of take away establishments en route so it is very convenient. The property itself looks new and the room was pristine and spacious. The staff were warm and friendly and the facilities were excellent. This is the nicest budget hotel I've stayed in London, which is generally so over priced. I would highly recommend this to anyone staying in London.

8

Gothusang Thusi

20 Apr 2024

·

Stayed 13 nights

It was excellent stay, just improve in cleaning the rooms.

10

Mary

29 Nov 2025

·

Stayed 5 nights

It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.

6

Sarah

28 Jul 2024

·

Stayed 2 nights

Lobby is fine. Room stank of smoke. Floor condition is terrible to be honest. Room otherwise is fine for London and what the location is. Well connected with two underground’s with walking distance and buses. Breakfast is average

10

Katie

12 Jan 2025

·

Stayed 1 night

Drain in my shower was blocked which was nasty and I only realised when I had the shower. Heating very noisy.

4

Carolina H

18 Nov 2024

·

Stayed 4 nights

The main issue is the cleanliness of the room especially the bathroom . It feels like the sheets was mot change it smells. Customer service is terrible

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Rooms

Rooms are generally modern and comfortable, with some noted as spacious or offering views. Several reviews cite small family rooms, uncomfortable sofa beds or mattresses, and noise from corridors or nearby roads.

Related guest reviews

10

Catherine

6 Apr 2024

·

Stayed 1 night

Friendly staff quick check in but the sofa bed was uncomfortable

8

Anand Daniel

22 Aug 2025

·

Stayed 1 night

Space for double room is very less, sofa bed not comfortable, food price is very expensive and my room 401 - floor has lot of scratches.

6

Ram

22 Dec 2023

·

Stayed 2 nights

The room size was inadequate for a family of 4. The beds were worn out and the space inside the room as very small.

10

Beth

17 Aug 2024

·

Stayed 2 nights

We made a last minute change to our visit to London and I am genuinely so happy we chose this hotel. We had a twin room and it was huge! So much space we needed so super happy! Great products for the bathroom available, we got back at 1am after our concert and we could easily get back in and even managed to grab a drink before the bar closed. Easy check out process too. Really quiet despite the busy road opposite. Would definitely stay again!

6

Katie

23 Mar 2025

·

Stayed 2 nights

Well located with spacious clean and comfortable room. Not very quiet due to busy roads and noise from corridors and other rooms. Having meeting rooms on the same floor as guest rooms meant often there were people congregating in the corridors/hall areas near the lifts and stsirswhich guests had to go through to their rooms.

10

Wayne

31 Aug 2025

·

Stayed 1 night

Beautiful hotel the room was exceptional with views over London to match we stayed on floor 7

8

Andrew

21 Aug 2024

·

Stayed 1 night

The bed was a Queen which was anice surprise but the mattress was not comfortable, felt very thin and dipped in the middle which meant an awful nights sleep. The description was for 2 dou le beds but one was a fold out bed and definitely smaller then a double.

8

Mariza

10 Apr 2023

·

Stayed 2 nights

The mattress in the bed was uncomfortable and we could hear the noise from rooms upstairs and beside our room.

10

Mary

29 Nov 2025

·

Stayed 5 nights

It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.

8

Daren

24 Aug 2025

·

Stayed 1 night

Hotel lobby excellent and staff polite helpful and efficient. Room was large and very clean and comfortable with a great nights sleep. Bathroom was slightly disappointing, with tiles and grout clearly aging and in need of attention. Paintwork on inside of bathroom door very tired and a crack in the bowl of the toilet. None of these spoilt the function of any of the bathroom facilities, but they were not up to the standard of the hotel itself of the bedroom part of the room.

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Service

Service is frequently praised as friendly, efficient and accommodating, with quick check-in and staff resolving issues or special requests. A few guests reported unhelpful interactions or poor handling of problems.

Related guest reviews

10

Mike

1 Dec 2024

·

Stayed 1 night

Helpful reception, great breakfast let down by poor bar service in the evening!

4

Gillian

10 Sept 2025

·

Stayed 1 night

i had booked this hotel for the Coldplay concert on the 7th Sept 25 and as concert was rescheduled to the earlier date of the 6th Sept i contacted the hotel to ask could i transfer the booking to another hotel in the city centre as we were not attending the concert but wanted to visit London anyway as previously planned. Staff were most unhelpful and no option was given to my request, I ended up booking another hotel in Leicester square. I did not expect a refund just requested a transfer of booking

8

Alicia

30 Jun 2025

·

Stayed 1 night

My room was clean, spacious,and modern. The choices for breakfast were excellent and delicious. The staff are friendly and helpful. Would definitely stay again.

10

Christine

24 Aug 2025

·

Stayed 1 night

Really impressed with this hotel. Very clean and really helpful staff.

10

Alex

19 Aug 2024

·

Stayed 1 night

Excellent service, I was spontaneously upgraded which is always a win, but this room was very swish and ultra clean. Would definitely return.

10

Ceri-ann

4 Sept 2025

·

Stayed 2 nights

We stayed here as a family at the beginning of August as we saw Coldplay at Wembley and the hotel staff really went out of their way to make us feel welcome. Everything was clean and our rooms were perfect for us. Breakfast facilities were ideal for all of us and the children loved all the available options. Check-in was quick and easy, as was check-out. The hotel is a 5 minute walk to the nearest Tube station which is so convenient for getting in & out of central London. My brother and his young family were with us in London and had a terrible experience with their nearby Air BnB which they had to leave and this Hotel saved them, finding them a room at short notice and even upgrading them. They also gave the children wrist bands to choose free snacks from the cafe which they loved. The staff really were helpful and attentive to them. We all agreed that we would definitely stay here again.

10

Mary

29 Nov 2025

·

Stayed 5 nights

It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.

10

Annette

10 Oct 2025

·

Stayed 1 night

The stay was amazing got to room 2 singles Spoke to reception and it was no issue for them to put beds together to make it a double only there for 1 night but deffo go back WELL DONE

10

S

31 Mar 2023

·

Stayed 2 nights

This is our second time at this Holiday Inn. This time was better than the last. We were on the top floor and had a very clean room. The staff were very helpful, in particular the night shift. We needed tickets printed for a show at the Wembley Arena the next day and they went above and beyond to help print them tickets. We will certainly be back when in the area. Thanks

4

Nancy

21 May 2024

·

Stayed 1 night

We were checked in with minimal fuss and there was one lovely lady at the bar that mid afternoon and that's the best. Get into room and there is broken glass on the floor - quite a lot. Called the desk - they ask if we broke something??? Then send housekeeping with a camera?? Eventually we got another room. Checking out next day we get told we have to pay parking. No one explained this. They couldn't find our check in signed sheets either. Not good.

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Location

Convenient for North Acton tube and Wembley, offering a quieter base outside central London. Some guests found limited nearby dining and longer journeys into the main sights.

Related guest reviews

10

paul

12 May 2025

·

Stayed 1 night

Quiet area, modern and clean hotel. 10 minute walk to train station

8

Michael

21 Jun 2025

·

Stayed 2 nights

Clean and quiet property, but it was in an inconvenient location.

10

Tsz Ling

4 Jan 2024

·

Stayed 1 night

Clean hotel and friendly staff, great location, only 5 mins walk to North Acton station.

8

Jonathan

22 Jun 2025

·

Stayed 3 nights

Spent a long weekend at this hotel with my partner. The hotel is situated just outside of central London and is a short ride on the central line underground train. It’s very easy to get to. It’s only a short walk from the station to the hotel. There is a Tesco and Sainsbury’s near to the hotel. Check-in was easy and staff at the hotel with very accommodating. We had a family room that was a good size and comfortable. If you’re happy being just outside of Central London then I would certainly recommend recommend this hotel

10

Ceri-ann

4 Sept 2025

·

Stayed 2 nights

We stayed here as a family at the beginning of August as we saw Coldplay at Wembley and the hotel staff really went out of their way to make us feel welcome. Everything was clean and our rooms were perfect for us. Breakfast facilities were ideal for all of us and the children loved all the available options. Check-in was quick and easy, as was check-out. The hotel is a 5 minute walk to the nearest Tube station which is so convenient for getting in & out of central London. My brother and his young family were with us in London and had a terrible experience with their nearby Air BnB which they had to leave and this Hotel saved them, finding them a room at short notice and even upgrading them. They also gave the children wrist bands to choose free snacks from the cafe which they loved. The staff really were helpful and attentive to them. We all agreed that we would definitely stay here again.

10

Michael

8 Oct 2024

·

Stayed 1 night

Lovely hotel and really near the local underground station. Very welcoming and friendly staff. About 20 mins to get in to the city centre. Would definitely stay here again.

8

Daniel

13 May 2024

·

Stayed 1 night

Good location for access into London but there is nowhere local to eat or go for a pint so your limited to the hotel bar (which is fine might I add).

10

Mary

29 Nov 2025

·

Stayed 5 nights

It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.

10

Sean

7 Sept 2024

·

Stayed 1 night

Excellent staff on reception, fast and efficient. Ideal location just outside the hustle of London but close to North Acton tube station.

6

David

12 Jul 2025

·

Stayed 2 nights

Not really their fault, but for tourists, this is not really in London. Take 45 minutes by rail or Uber to get downtown. Hotel itself was clean and adequate, but not worth the $$$.

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Dining

Breakfast is often enjoyed with a decent selection, and some guests liked evening meals. Feedback is mixed overall, citing average or cold items, repetitive menus, limited vegetarian or vegan options, and occasional slow bar service.

Related guest reviews

10

Mike

1 Dec 2024

·

Stayed 1 night

Helpful reception, great breakfast let down by poor bar service in the evening!

6

Sandeep

20 Dec 2024

·

Stayed 2 nights

It was ok Breakfast average No vegan options Staff not very friendly

10

shabana

13 Oct 2023

·

Stayed 6 nights

The staff was wonderful. Food was great. Fresh and tasty. Would like to commend the following Morning breakfast crew: Nauman Joseph Violeta Chef Taufik Mohammad Pablo Arti Smirti Dinner server Hubert And the front desk staff. Very courteous

8

Kelvin

20 Nov 2023

·

Stayed 2 nights

Staff pleasant at reception,rooms comfortable,if a touch overpriced for that area of London and quality of Hotel.Bar area with plenty of seating.Breakfast as bad as anywhere I’ve stayed.Cold,poor choice,disorganised and staff disinterested.If staying there ,find somewhere else for breakfast.Second time of staying here,probably the last.

6

Ravikant

26 Feb 2023

·

Stayed 5 nights

It was an overall ok stay. Room size was small for a family of 4. Breakfast has same menu for every day. Vegetarians would have very less choices for Breakfast. No water bottles and advised to use Tap water which I think was not good. So bought water bottles from nearby Tesco.

8

Alicia

30 Jun 2025

·

Stayed 1 night

My room was clean, spacious,and modern. The choices for breakfast were excellent and delicious. The staff are friendly and helpful. Would definitely stay again.

8

Sian

24 Jun 2025

·

Stayed 2 nights

Staff were all friendly . Good choice for breakfast and evening meal. Room was clean. Would be nice to have some hooks in bathroom on door and a towel rail as there wasn’t much room to put your towels on once used especially when you were a family of three.

10

DAVID

31 Aug 2025

·

Stayed 1 night

We picked the hotel due to the proximity to Wembley stadium as we were going to a concert there. We had a family room for 3 adults and a 16 year old. The sofa bed mattress was a little thin but it was perfectly adequate for one night. All the staff were hood, check in was easy and parking was available. Breakfast was a lovely buffet with quite a lot of choice. The price we paid was extremely hood value considering the hotel prices on the Wembley campus. It was an easy drive from the hotel to Wembley

8

Nita

22 Sept 2023

·

Stayed 7 nights

This hotel provided a safe, clean place to stay for our trip to London it advertises Starbucks coffee, but there is no Starbucks on site. There are only fast food restaurants near by, and the breakfast offered by the hotel was mediocre. The staff was helpful and responded to all of our requests in a timely manner. If you are spending anytime in London plan on a 30 minute Tube ride. The nearest station is about 7-10 walk.

10

Lisa

1 Nov 2023

·

Stayed 2 nights

Great hotel lovely clean and smelt amazing everywhere even in the lifts. The room was clean with a lovely styled wet room and facilities good. The only downfall was the room was too hot in the night to sleep and it was noisy from guests. The outside you couldn’t hear anything and we was over looking the car park. The noise was from guest talking, walking past (foot steps and wheels on cases) and the doors closing. Needs more sound proofing. Breakfast was beautiful including the coffee which was lovely. Toilets immaculate in the downstairs of the hotel based in the restaurant. Prices average for food and drinks, £6 up for a pint. Although a lot cheaper than in London itself where they were about £8.50 a pint. Location is perfect for London. 5/10 min walk to the tube get the Elizabeth line to Bond Street, Paddington, Tottenham court ….. to change or visit nice clean station too.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $84	2 $135	3 $201	4 $192	5 $143	6 $108	7 $125
8 $88	9 $120	10 $175	11 $168	12 $168	13 $127	14 $188
15 $93	16 $120	17 $211	18 $207	19 $193	20 $145	21 $159
22 $101	23 $129	24 $173	25 $194	26 $147	27 $213	28 $210
29 $110	30 $120

Holiday Inn London West by IHG

Prices for Holiday Inn London West by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, Multiple Beds

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed with Sofa Bed

Standard Room, 2 Twin Beds, Accessible

Standard Room

Standard Room, 3 Twin Beds

Premium Room

Standard Room, 2 Twin Beds

Premium Room, 1 King Bed

Guest reviews of Holiday Inn London West by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn London West by IHG

Considering this hotel for your London trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $226	22 $134	23 $133	24 $144
25 $87	26 $138	27 $137	28 $141	29 $92	30 $100	31 $125