The Marco Polo

Name: The Marco Polo
Address: 46 Nebo Road, Mackay, Queensland, Australia, Mackay, Queensland, Australia
Rating: 8.4

"Comfortable beds"

"Well-sized beds"

"Excellent in-house restaurant"

"Immaculate rooms"

"Rooms were well sized"

"Accommodating staff"

Amenities

Parking
Swimming pool
Non-Smoking Rooms
Valet Parking
Housekeeping
Garden

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Property description

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including concierge services.

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Guest reviews

8.4

Very good

Based on 1,384 verified reviews

Who stays here?

Business

Couple

42%

Family

28%

Group

Solo

14%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, The Marco Polo is praised for welcoming staff, very comfortable beds, clean, often updated rooms, and handy undercover parking, making it a convenient stop for road trips and short stays around Mackay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Vinaisi

17 Jan 2026

Stayed 1 night

Air conditioning was quite awesome.

Georgina

16 Jan 2026

Stayed 1 night

Comfortable room. Great to have the additional amenity of a microwave and small bench as well as crockery and cutlery. Fully covered parking right outside the room.

Kerrie

10 Jan 2026

Stayed 1 night

Air conditioning was perfect, beautiful shower & the softest most amazing beds & pillows. It is the only motel we stay in when we go to Mackay.

Marrianne

6 Jan 2026

Stayed 1 night

Noisy as in flight path, but bearable

Suzanne

2 Jan 2026

Stayed 1 night

Very comfortable

46 Nebo Road, Mackay, Queensland, Australia

Location

Located in Mackay (West Mackay), The Marco Polo is within a 5-minute drive of Caneland Central and Mackay Enertainment and Convention Centre. This hotel is 1.1 mi (1.8 km) from Jubilee Park and 1.2 mi (1.9 km) from Artspace Mackay.

Jubilee Park(1 Miles)

Caneland Central(1.1 Miles)

Mackay Enertainment and Convention Centre(1.1 Miles)

Mackay Regional Botanic Gardens(1.2 Miles)

Artspace Mackay(1.3 Miles)

Mackay Base Hospital(1.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 00:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but parking is limited. Height restrictions apply.

Check-in time is at 00:00 and check-out time is also at 00:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

The property has elevators and step-free entrances. Guests who may encounter issues with stairs should contact the property in advance to request a room on a floor with elevator service.

The hotel is located in West Mackay, within a 5-minute drive of Caneland Central and Mackay Entertainment and Convention Centre. It is 1.1 km from Jubilee Park and 1.2 km from Artspace Mackay.

Yes, there is an outdoor swimming pool available. Pool access is available from 7:00 AM to 7:00 PM.

Cribs (infant beds) are available for a fee of AUD 15.0 per stay. Information regarding extra beds is not specified.

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