Best Western Majestic
US$110
/ night
Avg. for November
Prices for Best Western Majestic
Select dates to see prices and availability
US$110
/ night
Avg. for November
Monthly average prices
Nightly prices at Best Western Majestic average US$90 in the cheapest month (December) and US$145 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$91 |
| February | US$93 |
| March | US$94 |
| April | US$113 |
| May | US$93 |
| June | US$145 |
| July | US$99 |
| August | US$90 |
| September | US$93 |
| October | US$115 |
| November | US$110 |
| December | US$90 |
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Nov · US$110
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D
Most expensive: June (~US$145)
Cheapest: December (~US$90)
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. Additional features at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. Additional features at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Dining
Enjoy Mexican cuisine at La Terraza, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7 AM to noon for a fee.
Rooms
Make yourself at home in one of the 84 guestrooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
A stay at Best Western Majestic places you in the heart of Mexico City, steps from Zócalo and Metropolitan Cathedral. This hotel is 0.5 mi (0.8 km) from Palacio de Bellas Artes and 0.5 mi (0.8 km) from Alameda Central.
What's nearby
Madero Street(0.1 Miles)
Zócalo(0.2 Miles)
National Palace(0.3 Miles)
Metropolitan Cathedral(0.4 Miles)
Torre Latinoamericana(0.4 Miles)
Templo Mayor Museum(0.4 Miles)
Palacio de Bellas Artes(0.5 Miles)
Alameda Central(0.5 Miles)
Plaza Garibaldi(0.9 Miles)
Teatro Metropólitan(0.9 Miles)
Mercado de Artesanías La Cuidadela(1.1 Miles)
Congress of the Union: Chamber of Deputies(1.4 Miles)
Monument to the Revolution(1.5 Miles)
Paseo de la Reforma(1.5 Miles)
Tlatelolco Archaelogical Site(1.5 Miles)
Benito Juarez International Airport (MEX)(4.8 Miles)
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)(25.2 Miles)
Toluca, Estado de Mexico (TLC-Toluca Intl.)(37 Miles)
Restaurant
Non-smoking rooms
Business centre
Room service
Tour desk
Dry cleaning
Location
Av. Madero #73. Col. Centro, Mexico City, Mexico
Madero Street (0.1 Miles)
Zócalo (0.2 Miles)
National Palace (0.3 Miles)
Metropolitan Cathedral (0.4 Miles)
Torre Latinoamericana (0.4 Miles)
Templo Mayor Museum (0.4 Miles)
Room options
6
Standard Room, 2 Double Beds, Accessible
Room details
2 Double Beds
Sleeps 4
Wi-Fi (Free)Private BathroomLaptop Workspace
8
Standard Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
278 ft²
Wi-Fi (Free)Private BathroomLaptop Workspace
9
Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
587 ft²
Wi-Fi (Free)Private BathroomLaptop Workspace
8
Standard Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
278 ft²
Wi-Fi (Free)Private BathroomLaptop Workspace
6
Standard Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
278 ft²
Wi-Fi (Free)Private BathroomLaptop Workspace
5
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
278 ft²
Wi-Fi (Free)Private BathroomLaptop Workspace
12
Standard Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
278 ft²
Wi-Fi (Free)Private BathroomLaptop Workspace
Guest reviews of Best Western Majestic
7.9
Good
Based on 1,004 verified reviews
Who stays here?
Business
21%
Couple
37%
Family
23%
Group
11%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
Best Western Majestic sits directly on the Zócalo, delivering historic character and walkable access to sights and transport, but the lively setting can be noisy late and vehicle access/parking are limited.
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What guests think
Best Western Majestic sits directly on the Zócalo, delivering historic character and walkable access to sights and transport, but the lively setting can be noisy late and vehicle access/parking are limited.
Rooms are dated with firm beds, limited outlets and spotty Wi‑Fi, and many lack air conditioning. Cleanliness feedback is mixed, with reports of cockroaches and worn or dirty linens alongside many mentions of clean rooms; service is generally friendly, though front‑desk interactions and check‑in can be inconsistent. Expect a historic, ultra‑central stay that prioritizes location over modern comforts and quiet.
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AI-generated summary based on recent guest reviews
Facilities
Arrival is inconvenient for drivers: there’s no on‑site parking and the hotel sits on a pedestrian street. A staff‑operated, older elevator can be slow; the rooftop terrace restaurant is a highlight for views, and laundry service exists but is pricey.
Related guest reviews
10
Olga
5 Nov 2025
·
Stayed 5 nights
The hotel location is ideal, right on the Zocalo. It's an older hotel, rooms are dated, floors creak, etc. But it makes up for all of that by the excellent staff. The rooftop restaurant, and location.
The hotel location is ideal, right on the Zocalo. It's an older hotel, rooms are dated, floors creak, etc. But it makes up for all of that by the excellent staff. The rooftop restaurant, and location.
8
Luis
26 Dec 2024
·
Stayed 1 night
Se batalla mucho con el elevador, se tenían que usar las escaleras
Se batalla mucho con el elevador, se tenían que usar las escaleras
10
Rodolfo
30 Jun 2025
·
Stayed 1 night
Muy centrico el hotel, a pie del Zocalo de la Ciudad de Mexico, cuenta con un restaurante con terraza con una vista espectacular.
Muy centrico el hotel, a pie del Zocalo de la Ciudad de Mexico, cuenta con un restaurante con terraza con una vista espectacular.
8
Begonia
5 Mar 2023
·
Stayed 4 nights
Laundry services too expensive!
Laundry services too expensive!
6
Raul
29 Oct 2025
·
Stayed 3 nights
No tiene estacionamiento, no sabiamos que esta en una calle peatonal, y tuvimos que caminar varias calles para llegar. Habitacion el piso en muy mal estado, el baño olia a drenaje y lo demas a encerrado y humedad, no se si fue porque reseve por aqui, pero nos dieron una habitacion incomoda, sin vista, y pesimamente ubicada. El restaurante ofrecio un "buffet" limitado, insipido y ridiculamente caro. Pero la vista desde la terraza es de reconocerse. En general una experiencia muy desafortunada y decepciónante. Busquen que a quienes reservamos por aqui, nos den habitaciones mas decentes
No tiene estacionamiento, no sabiamos que esta en una calle peatonal, y tuvimos que caminar varias calles para llegar. Habitacion el piso en muy mal estado, el baño olia a drenaje y lo demas a encerrado y humedad, no se si fue porque reseve por aqui, pero nos dieron una habitacion incomoda, sin vista, y pesimamente ubicada. El restaurante ofrecio un "buffet" limitado, insipido y ridiculamente caro. Pero la vista desde la terraza es de reconocerse. En general una experiencia muy desafortunada y decepciónante. Busquen que a quienes reservamos por aqui, nos den habitaciones mas decentes
8
Sophia
21 Jun 2024
·
Stayed 3 nights
We were lucky enough to get a view facing the plaza. Remember that there is no AC but ask at the front counter for a fan and they’ll provide one. We used the laundry service and were happy to have our clothes back the same evening. The only drawbacks were the non existent water pressure and the lumpy beds. It might not be a five star place, but honestly the view was worth it. The staff was so nice and always happy to help. We booked a day tour to the pyramids and Basilica with them as well. We had breakfast at the rooftop and it was nice too, with a great view & good food. Gracias por todo!
We were lucky enough to get a view facing the plaza. Remember that there is no AC but ask at the front counter for a fan and they’ll provide one. We used the laundry service and were happy to have our clothes back the same evening. The only drawbacks were the non existent water pressure and the lumpy beds. It might not be a five star place, but honestly the view was worth it. The staff was so nice and always happy to help. We booked a day tour to the pyramids and Basilica with them as well. We had breakfast at the rooftop and it was nice too, with a great view & good food. Gracias por todo!
10
Alejandra
18 Apr 2025
·
Stayed 1 night
Deberían tener convenio con estacionamientos
Deberían tener convenio con estacionamientos
10
Jorge Alberto
17 Jan 2025
·
Stayed 3 nights
Todo excelente lo único que no me gustó es que tiene un solo elevador y lo tiene que operar el personal del hotel
Todo excelente lo único que no me gustó es que tiene un solo elevador y lo tiene que operar el personal del hotel
8
Monica cecilia
27 Nov 2023
·
Stayed 1 night
No me gusto que no tiene estacionamiento y ni siquiera convenio con algún estacionamiento para poder dejar el automóvil y carísimos los estacionamientos cercanos
No me gusto que no tiene estacionamiento y ni siquiera convenio con algún estacionamiento para poder dejar el automóvil y carísimos los estacionamientos cercanos
10
Francisca
15 Sept 2025
·
Stayed 3 nights
Everyone was so helpful and friendly. Only down side is the elevator which is only bad since it has an operator so sometimes it takes awhile for it to come since there is only one.
Everyone was so helpful and friendly. Only down side is the elevator which is only bad since it has an operator so sometimes it takes awhile for it to come since there is only one.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is inconsistent: several guests reported cockroaches and stained or worn towels/linens, while others found rooms clean.
Related guest reviews
6
Gerardo
2 Jan 2025
·
Stayed 3 nights
The place is beautiful but is ashamed that they haven’t updated this place the furniture from the rom is al old and dirty the towels and sheets looks gray instead of white.
The place is beautiful but is ashamed that they haven’t updated this place the furniture from the rom is al old and dirty the towels and sheets looks gray instead of white.
6
Miriam
6 Mar 2025
·
Stayed 7 nights
There were cockroaches in the bathroom, T.V. did not work for the first three days. Front desk people were not friendly at all, the hotel is very cute but it needs sooooo much updates.
There were cockroaches in the bathroom, T.V. did not work for the first three days. Front desk people were not friendly at all, the hotel is very cute but it needs sooooo much updates.
4
Yésica
24 Jun 2024
·
Stayed 2 nights
El hotel me parece hermoso pero la limpieza realmente es mala
El hotel me parece hermoso pero la limpieza realmente es mala
6
Christian Espinosa
26 May 2025
·
Stayed 1 night
No tiene estacionamiento y estuve llamando antes de llegar por espacio de una hora para que me sugirieran un estacionamiento y nunca me contestaron. Al llegar me atendieron bien pero había bichos en el baño (cucarachas) y me cambiaron de habitación. Después de eso todo bien.
No tiene estacionamiento y estuve llamando antes de llegar por espacio de una hora para que me sugirieran un estacionamiento y nunca me contestaron. Al llegar me atendieron bien pero había bichos en el baño (cucarachas) y me cambiaron de habitación. Después de eso todo bien.
6
Tiffany
12 Aug 2025
·
Stayed 1 night
I liked that the hotel is close to many stores and is basically walkable. Staff was very helpful and informative. Bathroom was okay, could definitely use some improvement. Bedsheets were not clean, had some hairs on them. The hotel lobby was nice!
I liked that the hotel is close to many stores and is basically walkable. Staff was very helpful and informative. Bathroom was okay, could definitely use some improvement. Bedsheets were not clean, had some hairs on them. The hotel lobby was nice!
10
Fernandino
14 Dec 2022
·
Stayed 3 nights
Todo bien con la limpieza
Todo bien con la limpieza
8
Salvador
27 Oct 2025
·
Stayed 3 nights
Towels looks too old and rally white at all. we saw some roaches in the room.
Towels looks too old and rally white at all. we saw some roaches in the room.
6
Fatima
24 Oct 2024
·
Stayed 2 nights
Encontré cucarachas en el baño 🙈
Encontré cucarachas en el baño 🙈
4
Jose Luis
5 Jan 2025
·
Stayed 2 nights
Hotel bien situado, no hay estacionamiento cosa que es problemático, el hotel se conserva aparentemente en buen estado pero las habitaciones dejan mucho que desear, había cucarachas en el baño y la limpieza o servicio de mucama nunca pasó, honestamente NO volvería a hospedarme ahí y vería otras opciones, la vista que tienen en la terraza es inmejorable, es lo único por lo que regresaría
Hotel bien situado, no hay estacionamiento cosa que es problemático, el hotel se conserva aparentemente en buen estado pero las habitaciones dejan mucho que desear, había cucarachas en el baño y la limpieza o servicio de mucama nunca pasó, honestamente NO volvería a hospedarme ahí y vería otras opciones, la vista que tienen en la terraza es inmejorable, es lo único por lo que regresaría
2
Jennifer
15 Dec 2025
·
Stayed 1 night
Let’s start from the beginning…service at front desk was terrible. Was there about 2 hours prior to check in and still had to wait. Did not get to check in until 4pm. The front desk was super rude and acted like I was not even standing there in front of him. The guy with our luggage was nice and the person running the elevator too. Now to the room. The floor tiles were separating. The bathroom has a window between the next room. When you turn on the shower, the water went everywhere but in the tub or on your body. They only gave us 2 towels, nothing for the floor or even a hand towel for the sink. 1 towel was clean, the other was dingy. There is no air just a fan, so luckily we are here in December and the outside weather is nice. We just slept with the window open. The noise from the Zocolo did not even bother us. I would not stay again or recommend to others.
Let’s start from the beginning…service at front desk was terrible. Was there about 2 hours prior to check in and still had to wait. Did not get to check in until 4pm. The front desk was super rude and acted like I was not even standing there in front of him. The guy with our luggage was nice and the person running the elevator too. Now to the room. The floor tiles were separating. The bathroom has a window between the next room. When you turn on the shower, the water went everywhere but in the tub or on your body. They only gave us 2 towels, nothing for the floor or even a hand towel for the sink. 1 towel was clean, the other was dingy. There is no air just a fan, so luckily we are here in December and the outside weather is nice. We just slept with the window open. The noise from the Zocolo did not even bother us. I would not stay again or recommend to others.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are old‑fashioned and can be hot due to no AC; many face street noise or have interior layouts without windows. Expect very firm beds, limited power outlets, thin windows, uneven water pressure/temperature, and unreliable Wi‑Fi, though some rooms offer impressive plaza views.
Related guest reviews
8
Roberto
1 Feb 2025
·
Stayed 2 nights
Assigned room was interior with no sight
Assigned room was interior with no sight
8
ARTURO
5 Apr 2025
·
Stayed 3 nights
La limpieza de la habitación deja mucho que desear, la regadera descompuesta, sale de momento caliente, de momento fria y el agua sin presión, tienes que estar pegado a la pared.
La limpieza de la habitación deja mucho que desear, la regadera descompuesta, sale de momento caliente, de momento fria y el agua sin presión, tienes que estar pegado a la pared.
8
Gustavo
8 Aug 2025
·
Stayed 3 nights
Liked location. Disliked no fridge, receptacle plugs in poor condition
Liked location. Disliked no fridge, receptacle plugs in poor condition
6
mehdi
20 Aug 2025
·
Stayed 5 nights
Old lady from 1937 in need of TLC. Rooms are bare no iron no mini fridge not enough power outlets and dated furnitures . The mattress is firm like a stone. The windows are single pane no isolation and we can also hear the other rooms. The building is great and the view on the place is unique. The front desk person are not exactly friendly and not very helpful . For what we get it’s overpriced . It could be an amazing place with some basic investments and training
Old lady from 1937 in need of TLC. Rooms are bare no iron no mini fridge not enough power outlets and dated furnitures . The mattress is firm like a stone. The windows are single pane no isolation and we can also hear the other rooms. The building is great and the view on the place is unique. The front desk person are not exactly friendly and not very helpful . For what we get it’s overpriced . It could be an amazing place with some basic investments and training
8
Sherry
2 Apr 2025
·
Stayed 2 nights
I hadn't been back here in a number of years but it was always my go-to hotel in Mexico City. I always loved staying here because it's location is prime and the restaurant overlooking the zocalo is still one of my favorites in the area. We were on the 5th floor and the internet was not all it should have been. We could always get access down in the lobby but they need to do some work done to get a stronger internet signal thoughout the hotel. The staff is very helpful, there's a coffee machine in the room which I always love seeing but bring your own creamer. Luckily right next door is a great little coffee and pastry shop which is easily accessed starting at 7am. The Best Western Majestic remains a little colonial gem, with a boutique hotel feel, centrally located and very economical. If you can, try to get a room with a window facing out to the zocalo or to the andador (a bit noisier but worth it) you'll be happy you did. No, this is not a hotel with rooms that look like every hotel in the states, if you want that go elsewhere..The Majestic has the charm and colonial touches that help you feel like you're in a comfortable home while traveling.
I hadn't been back here in a number of years but it was always my go-to hotel in Mexico City. I always loved staying here because it's location is prime and the restaurant overlooking the zocalo is still one of my favorites in the area. We were on the 5th floor and the internet was not all it should have been. We could always get access down in the lobby but they need to do some work done to get a stronger internet signal thoughout the hotel. The staff is very helpful, there's a coffee machine in the room which I always love seeing but bring your own creamer. Luckily right next door is a great little coffee and pastry shop which is easily accessed starting at 7am. The Best Western Majestic remains a little colonial gem, with a boutique hotel feel, centrally located and very economical. If you can, try to get a room with a window facing out to the zocalo or to the andador (a bit noisier but worth it) you'll be happy you did. No, this is not a hotel with rooms that look like every hotel in the states, if you want that go elsewhere..The Majestic has the charm and colonial touches that help you feel like you're in a comfortable home while traveling.
6
CARLOS
29 Jun 2025
·
Stayed 2 nights
Best convenience but it can be a little loud since you are in the middle of the action. No air conditioning in rooms.
Best convenience but it can be a little loud since you are in the middle of the action. No air conditioning in rooms.
4
Abel P
15 Mar 2024
·
Stayed 4 nights
The beds were very hard and lumpy.
The beds were very hard and lumpy.
10
Tedford Pierce
27 Feb 2023
·
Stayed 1 night
It has a gorgeous and unique view of the Zocalo.
It has a gorgeous and unique view of the Zocalo.
4
Orquidea
18 Dec 2024
·
Stayed 3 nights
Arrived at 1am and the room we booked was not available until the following day. Beds are not comfortable and the windows are not soundproofed and we ended up there 3 nights with heavy noise and massive headaches. Staff were nice and the view was nice. Not really the best experience for a stay in the city.
Arrived at 1am and the room we booked was not available until the following day. Beds are not comfortable and the windows are not soundproofed and we ended up there 3 nights with heavy noise and massive headaches. Staff were nice and the view was nice. Not really the best experience for a stay in the city.
6
Annel
10 Jun 2023
·
Stayed 1 night
It doesn't have AC. Since its right at the zocalo area, you cant open the windows to get fresh air, cause its noisy & theres a lot of light.
It doesn't have AC. Since its right at the zocalo area, you cant open the windows to get fresh air, cause its noisy & theres a lot of light.
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AI-generated summary based on recent guest reviews
Service
Many staff members are friendly and helpful, but front‑desk service and check‑in policies (early check‑in fees, room assignment issues) draw repeated complaints.
Related guest reviews
10
Warren
31 Jan 2024
·
Stayed 5 nights
Excellent staff!! Very friendly and most helpful!
Excellent staff!! Very friendly and most helpful!
6
Federico
18 Apr 2025
·
Stayed 1 night
Llegamos 13:00hrs. Y dejamos las maletas pues hasta las 15:00hrs. era el check in, regresamos a las 17:00hrs. y el señor de la recepción nos dijo que solo tenía una habitación con king size aunque yo reservé las dos habitaciones iguales, además de muy mala manera.
Llegamos 13:00hrs. Y dejamos las maletas pues hasta las 15:00hrs. era el check in, regresamos a las 17:00hrs. y el señor de la recepción nos dijo que solo tenía una habitación con king size aunque yo reservé las dos habitaciones iguales, además de muy mala manera.
6
Karem
5 Feb 2024
·
Stayed 2 nights
El servicio del chico de recepción fue decepcionante, no quería hacer mi check in viajamos por negocios y lo único que queríamos es llegar al cuarto tube que insistirle para que nos hiciera el check in , así como cada vez que llegaba a recepción su respuesta era nula deberían dar mas atención al huésped Una felicitación para el elevadorista muy atento todo el tiempo Mucho ruido por las madrugada
El servicio del chico de recepción fue decepcionante, no quería hacer mi check in viajamos por negocios y lo único que queríamos es llegar al cuarto tube que insistirle para que nos hiciera el check in , así como cada vez que llegaba a recepción su respuesta era nula deberían dar mas atención al huésped Una felicitación para el elevadorista muy atento todo el tiempo Mucho ruido por las madrugada
10
Blanca
15 Jun 2025
·
Stayed 1 night
Excellent customer service. Hotel clean and safe. I really recommend this hotel.
Excellent customer service. Hotel clean and safe. I really recommend this hotel.
10
Rodolfo
27 Sept 2024
·
Stayed 3 nights
Staff is excellent. Clean hotel. Location was the best.
Staff is excellent. Clean hotel. Location was the best.
2
angel
25 May 2024
·
Stayed 1 night
Quise hacer check in una hora antes y me cobraban 500 pesos extra a pesar de que la habitación estaba lista, la habitación carece de aire acondicionado, por lo que pedí un ventilador, el cual nunca llegó, El personal nada amable. No recomiendo este hotel
Quise hacer check in una hora antes y me cobraban 500 pesos extra a pesar de que la habitación estaba lista, la habitación carece de aire acondicionado, por lo que pedí un ventilador, el cual nunca llegó, El personal nada amable. No recomiendo este hotel
10
Sara raquel Bojorquez
13 Oct 2025
·
Stayed 2 nights
El hotel colonial muy bonito, limpio con una excelente ubicación, el personal super amable, la verdad me encantó y super volvería de nuevo💖
El hotel colonial muy bonito, limpio con una excelente ubicación, el personal super amable, la verdad me encantó y super volvería de nuevo💖
2
Jennifer
15 Dec 2025
·
Stayed 1 night
Let’s start from the beginning…service at front desk was terrible. Was there about 2 hours prior to check in and still had to wait. Did not get to check in until 4pm. The front desk was super rude and acted like I was not even standing there in front of him. The guy with our luggage was nice and the person running the elevator too. Now to the room. The floor tiles were separating. The bathroom has a window between the next room. When you turn on the shower, the water went everywhere but in the tub or on your body. They only gave us 2 towels, nothing for the floor or even a hand towel for the sink. 1 towel was clean, the other was dingy. There is no air just a fan, so luckily we are here in December and the outside weather is nice. We just slept with the window open. The noise from the Zocolo did not even bother us. I would not stay again or recommend to others.
Let’s start from the beginning…service at front desk was terrible. Was there about 2 hours prior to check in and still had to wait. Did not get to check in until 4pm. The front desk was super rude and acted like I was not even standing there in front of him. The guy with our luggage was nice and the person running the elevator too. Now to the room. The floor tiles were separating. The bathroom has a window between the next room. When you turn on the shower, the water went everywhere but in the tub or on your body. They only gave us 2 towels, nothing for the floor or even a hand towel for the sink. 1 towel was clean, the other was dingy. There is no air just a fan, so luckily we are here in December and the outside weather is nice. We just slept with the window open. The noise from the Zocolo did not even bother us. I would not stay again or recommend to others.
4
Charlotte
27 Oct 2025
·
Stayed 3 nights
I wish I would have read the other reviews more closely before staying at this hotel. The 300 year old building has a ton of charm and character, but does not live up to its potential and is in need of some updating. Upon reservation, I requested early check-in, which I would have happily paid extra for. I arrived around 11:45 am was told to come back 1:00/1:30. I came back at 1:30 and was told to come back at 3:30, 30 minutes after normal check-in time. While the other staff were 10/10, the front desk staff is 0/10. I think it is a requirement to have zero people skills to get that position. My biggest complaint is the noise. From inside the room you can hear everything in the hallways and movement from the floor above. Outside in the plaza is extremely noisy, with people blowing horns all day long and shouting selling things. On my last night I had to wake early to catch a flight leading to a day of work meetings, and the noise didn’t settle until after 1am. The front desk staff had zero empathy and said there was nothing they could do. There is also no AC, and it was too loud outside to open the balcony doors.
I wish I would have read the other reviews more closely before staying at this hotel. The 300 year old building has a ton of charm and character, but does not live up to its potential and is in need of some updating. Upon reservation, I requested early check-in, which I would have happily paid extra for. I arrived around 11:45 am was told to come back 1:00/1:30. I came back at 1:30 and was told to come back at 3:30, 30 minutes after normal check-in time. While the other staff were 10/10, the front desk staff is 0/10. I think it is a requirement to have zero people skills to get that position. My biggest complaint is the noise. From inside the room you can hear everything in the hallways and movement from the floor above. Outside in the plaza is extremely noisy, with people blowing horns all day long and shouting selling things. On my last night I had to wake early to catch a flight leading to a day of work meetings, and the noise didn’t settle until after 1am. The front desk staff had zero empathy and said there was nothing they could do. There is also no AC, and it was too loud outside to open the balcony doors.
10
Aavron
30 Dec 2025
·
Stayed 1 night
Staff was great, very nice place to stay with a great location.
Staff was great, very nice place to stay with a great location.
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AI-generated summary based on recent guest reviews
Location
Right on the Zócalo, walkable to major sights, shops, restaurants and metro. The central, pedestrian‑street setting is convenient but frequently noisy and lacks direct vehicle access.
Related guest reviews
8
RICARDO
3 Nov 2024
·
Stayed 4 nights
Great central location if you're here for a shopping trip
Great central location if you're here for a shopping trip
8
Stephanie Julia
30 Nov 2025
·
Stayed 3 nights
The location was thr best. In the heart of the city and walkable to so many historical places, not to mention in front of the Zocalo and Cathedral. The staff was very attentive and we loved the historical hotel. We would love to stay again.
The location was thr best. In the heart of the city and walkable to so many historical places, not to mention in front of the Zocalo and Cathedral. The staff was very attentive and we loved the historical hotel. We would love to stay again.
10
Rafael
8 Dec 2022
·
Stayed 19,329 nights
Great place to stay if you like to be in the middle of all the action. You are walking distance from major attractions and museums. You are literally a few steps from the heart of the city.
Great place to stay if you like to be in the middle of all the action. You are walking distance from major attractions and museums. You are literally a few steps from the heart of the city.
8
Sandra
4 Feb 2026
·
Stayed 4 nights
Location
Location
10
DIEN
23 Feb 2025
·
Stayed 4 nights
Lovely Historical hotel @ constitution plaza. Best location in Mexico City with walking distance to a lot of places to see nearby. All good foods within 5 minutes walking and right @ Main Street for see shopping. Recommendation
Lovely Historical hotel @ constitution plaza. Best location in Mexico City with walking distance to a lot of places to see nearby. All good foods within 5 minutes walking and right @ Main Street for see shopping. Recommendation
10
Elliot
4 Nov 2025
·
Stayed 2 nights
Great location!
Great location!
8
guadalupe
4 Aug 2025
·
Stayed 1 night
Is across from the zocalo in the middle of the business restaurants stores and the government buildings
Is across from the zocalo in the middle of the business restaurants stores and the government buildings
10
Blanca A
20 Aug 2024
·
Stayed 5 nights
It is a convenient location. Half a block from the Zocalo. It is inconvenient to arrive since it is Madero Ave. No cars allowed on Madero street. It is noisy during the day.
It is a convenient location. Half a block from the Zocalo. It is inconvenient to arrive since it is Madero Ave. No cars allowed on Madero street. It is noisy during the day.
10
Ronda
12 Oct 2024
·
Stayed 1 night
It's right by the cathedral and just a half mile from Palacio de Bellas Artes. It's on the corner of the Zócalo square I don't know the right term for it. It is lively though so if you don't like noise it might not be your place. But very happening.
It's right by the cathedral and just a half mile from Palacio de Bellas Artes. It's on the corner of the Zócalo square I don't know the right term for it. It is lively though so if you don't like noise it might not be your place. But very happening.
6
Joel
28 Apr 2025
·
Location was great if you are trying to be next to the Zocalo. If you are looking for a quiet place this is not the place. There is a lot of noise in the surrounding area even late at night. The rooms need to be updated bath tub seemed to be clogged. Another issue is on a street that is only for pedestrians therefore you have to walk with your luggage about a block.
Location was great if you are trying to be next to the Zocalo. If you are looking for a quiet place this is not the place. There is a lot of noise in the surrounding area even late at night. The rooms need to be updated bath tub seemed to be clogged. Another issue is on a street that is only for pedestrians therefore you have to walk with your luggage about a block.
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AI-generated summary based on recent guest reviews
Dining
The rooftop restaurant is praised for its panorama; food feedback varies from tasty to bland, and the buffet and prices are often considered high. Room service can be slow.
Related guest reviews
8
Gabriela Colorado
29 Jul 2025
·
Stayed 2 nights
Restaurante y su menú muy caro. No se puede reservar
Restaurante y su menú muy caro. No se puede reservar
10
Jose
28 Nov 2023
·
Stayed 2 nights
Great location...nice property....safe location...amazing views of zocalo...Friendly staff...always there for you...tried to have a beer at roof top but they told me they cannot sell me a beer if not paid for the buffet.... Love my stay at best western majestic overall..thnks
Great location...nice property....safe location...amazing views of zocalo...Friendly staff...always there for you...tried to have a beer at roof top but they told me they cannot sell me a beer if not paid for the buffet.... Love my stay at best western majestic overall..thnks
4
Alejandro A
8 Nov 2023
·
Stayed 1 night
Para empezar reserve un tipo de habitación, el cual había confirmado con la Sra Lourdes de reservaciones, y cuando llegue me dieron otra habitación, y me dijo que lo que yo había reservado y que estaba pagando el doble de la tarifa marcada en recepción, no estaba disponible, y que si no me gustaba me fuera, la habitación era muy vieja, se ve que no la habían usado en años, las lámparas no servían la ventana estaba enmuecida, el balcón lleno de cables de alta tensión lo que lo hacía muy peligroso salir, pedí roo Service y tardó casi hora y media, además de caro la comida era muy mala!! Yo no volvería a este hotel ni regalado, no lo recomiendo para nada viejo, feo y el personal grosero
Para empezar reserve un tipo de habitación, el cual había confirmado con la Sra Lourdes de reservaciones, y cuando llegue me dieron otra habitación, y me dijo que lo que yo había reservado y que estaba pagando el doble de la tarifa marcada en recepción, no estaba disponible, y que si no me gustaba me fuera, la habitación era muy vieja, se ve que no la habían usado en años, las lámparas no servían la ventana estaba enmuecida, el balcón lleno de cables de alta tensión lo que lo hacía muy peligroso salir, pedí roo Service y tardó casi hora y media, además de caro la comida era muy mala!! Yo no volvería a este hotel ni regalado, no lo recomiendo para nada viejo, feo y el personal grosero
10
Gerald
14 Oct 2023
·
Stayed 6 nights
Staff is very cordial and the location superb. I really love the room with a view overlooking the Zocalo. The terrace restaurant is excellent and view incredible. Room service was great!
Staff is very cordial and the location superb. I really love the room with a view overlooking the Zocalo. The terrace restaurant is excellent and view incredible. Room service was great!
10
Maria Isabel
19 Nov 2025
·
Stayed 2 nights
Wonderful location, cleanness, pretty hotel decoration and food at the restaurant was delicious.
Wonderful location, cleanness, pretty hotel decoration and food at the restaurant was delicious.
6
Raul
29 Oct 2025
·
Stayed 3 nights
No tiene estacionamiento, no sabiamos que esta en una calle peatonal, y tuvimos que caminar varias calles para llegar. Habitacion el piso en muy mal estado, el baño olia a drenaje y lo demas a encerrado y humedad, no se si fue porque reseve por aqui, pero nos dieron una habitacion incomoda, sin vista, y pesimamente ubicada. El restaurante ofrecio un "buffet" limitado, insipido y ridiculamente caro. Pero la vista desde la terraza es de reconocerse. En general una experiencia muy desafortunada y decepciónante. Busquen que a quienes reservamos por aqui, nos den habitaciones mas decentes
No tiene estacionamiento, no sabiamos que esta en una calle peatonal, y tuvimos que caminar varias calles para llegar. Habitacion el piso en muy mal estado, el baño olia a drenaje y lo demas a encerrado y humedad, no se si fue porque reseve por aqui, pero nos dieron una habitacion incomoda, sin vista, y pesimamente ubicada. El restaurante ofrecio un "buffet" limitado, insipido y ridiculamente caro. Pero la vista desde la terraza es de reconocerse. En general una experiencia muy desafortunada y decepciónante. Busquen que a quienes reservamos por aqui, nos den habitaciones mas decentes
6
Cristina
18 Jul 2024
·
Stayed 3 nights
The property itself was built in 1937. It is in a great location. They have retained it's historical charm, especially in the lobby and mezzanine level. The rooms are a good size, but could use a little updating. There was a small hole in the carpet in our room and the laminate floor was loose in my dad's room. Even though there was a fan in the rooms, it needed a/c. The restaurant for breakfast was good. The dinner was horrible. They brought my food cold and it ended up being inedible. The meat was cheap quality. The wait staff needs to be better trained.
The property itself was built in 1937. It is in a great location. They have retained it's historical charm, especially in the lobby and mezzanine level. The rooms are a good size, but could use a little updating. There was a small hole in the carpet in our room and the laminate floor was loose in my dad's room. Even though there was a fan in the rooms, it needed a/c. The restaurant for breakfast was good. The dinner was horrible. They brought my food cold and it ended up being inedible. The meat was cheap quality. The wait staff needs to be better trained.
8
Federico
9 Mar 2025
·
Stayed 3 nights
Is located in the Historic center, churches old buildings great for pictures and history lessons, the restaurant on the terrace nice view of the Zócalo, don't recommend the buffet, expensive,not much to choose flavor was bland!
Is located in the Historic center, churches old buildings great for pictures and history lessons, the restaurant on the terrace nice view of the Zócalo, don't recommend the buffet, expensive,not much to choose flavor was bland!
8
Sophia
21 Jun 2024
·
Stayed 3 nights
We were lucky enough to get a view facing the plaza. Remember that there is no AC but ask at the front counter for a fan and they’ll provide one. We used the laundry service and were happy to have our clothes back the same evening. The only drawbacks were the non existent water pressure and the lumpy beds. It might not be a five star place, but honestly the view was worth it. The staff was so nice and always happy to help. We booked a day tour to the pyramids and Basilica with them as well. We had breakfast at the rooftop and it was nice too, with a great view & good food. Gracias por todo!
We were lucky enough to get a view facing the plaza. Remember that there is no AC but ask at the front counter for a fan and they’ll provide one. We used the laundry service and were happy to have our clothes back the same evening. The only drawbacks were the non existent water pressure and the lumpy beds. It might not be a five star place, but honestly the view was worth it. The staff was so nice and always happy to help. We booked a day tour to the pyramids and Basilica with them as well. We had breakfast at the rooftop and it was nice too, with a great view & good food. Gracias por todo!
10
LETICIA ISABEL FLORES
9 Dec 2025
·
Stayed 2 nights
Excelente ubicación, servicio de restaurante con personal amable y una vista espectacular en el Zócalo de la ciudad 🤗
Excelente ubicación, servicio de restaurante con personal amable y una vista espectacular en el Zócalo de la ciudad 🤗
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AI-generated summary based on recent guest reviews
6
Jordon
28 Jul 2026
·
Stayed 1 night
Whilst the location is very central and relatively convenient, the hotel rooms feel very dated and are in need of rejuvenation. The bathroom in particular was less than desirable... The staff were friendly, welcoming, and helpful - no fault there.
Whilst the location is very central and relatively convenient, the hotel rooms feel very dated and are in need of rejuvenation. The bathroom in particular was less than desirable... The staff were friendly, welcoming, and helpful - no fault there.
6
Gabriela
23 Jul 2026
·
Stayed 2 nights
Excellent staff, bathroom needs a lot of work.
Excellent staff, bathroom needs a lot of work.
4
Guadalupe
23 Jul 2026
·
Stayed 1 night
Old property, but great location!
Old property, but great location!
10
Nicolas
18 Jul 2026
·
Stayed 3 nights
The view
The view
8
ILDEFONSO
13 Jul 2026
·
Stayed 2 nights
Location of the property is perfect to reach any direction you want to go within the Centro Historico. The staff is great! The place is clean! The rooms are very outdated and need upgrades. If you want a place to go back to sleep for a few hours and go back to your tourist journey this is it.
Location of the property is perfect to reach any direction you want to go within the Centro Historico. The staff is great! The place is clean! The rooms are very outdated and need upgrades. If you want a place to go back to sleep for a few hours and go back to your tourist journey this is it.
FAQs about Best Western Majestic
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7 AM to noon for a fee of approximately MXN 225 per person.
What are the standard check-in and check-out times?
Check-in time is from 3:00 PM to 3:30 PM, and check-out time is at 12:30 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Mexico City, steps from Zócalo and a 9-minute walk from Palacio de Bellas Artes. It is 0.5 mi (0.8 km) from Alameda Central and 1.6 mi (2.6 km) from Paseo de la Reforma.
What are the policies for guests staying with children?
One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-04: NO DATA
- 2026-11-05: 91.65066965286256USD
- 2026-11-06: 153.78068808447267USD
- 2026-11-07: 111.81583097875978USD
- 2026-11-08: 105.53338500216675USD
- 2026-11-09: 77.84178678787232USD
- 2026-11-10: 77.84178678787232USD
- 2026-11-11: 77.84178678787232USD
- 2026-11-12: 81.83521176834107USD
- 2026-11-13: 90.7894333241272USD
- 2026-11-14: NO DATA
- 2026-11-15: 90.2114497664795USD
- 2026-11-16: 90.33798183413697USD
- 2026-11-17: 90.41322660223389USD
- 2026-11-18: 78.84014303298952USD
- 2026-11-19: 81.83521176834107USD
- 2026-11-20: 81.83521176834107USD
- 2026-11-21: NO DATA
- 2026-11-22: 81.8551720458069USD
- 2026-11-23: 77.84178678787232USD
- 2026-11-24: 90.17372039123536USD
- 2026-11-25: 90.37720908612062USD
- 2026-11-26: 90.41322660223389USD
- 2026-11-27: 78.84014303298952USD
- 2026-11-28: 83.84190439730835USD
- 2026-11-29: 83.84190439730835USD
- 2026-11-30: 77.84178678787232USD
- 2026-12-01: 82.83356801345826USD
- 2026-12-02: 82.83356801345826USD
- 2026-12-03: 85.82862818951416USD
- 2026-12-04: 85.82862818951416USD
- 2026-12-05: 87.82534067974855USD
- 2026-12-06: 87.82534067974855USD
- 2026-12-07: 77.84178678787232USD
- 2026-12-08: 82.83356801345826USD
- 2026-12-09: 82.83356801345826USD
- 2026-12-10: 84.82029180566407USD
- 2026-12-11: 89.7122374067383USD
- 2026-12-12: 90.41322660223389USD
- 2026-12-13: 86.82698443463136USD
- 2026-12-14: 77.84178678787232USD
- 2026-12-15: 77.84178678787232USD
- 2026-12-16: 77.84178678787232USD
- 2026-12-17: 77.84178678787232USD
- 2026-12-18: 77.84178678787232USD
- 2026-12-19: 90.87260400000001USD
- 2026-12-20: 78.84014303298952USD
- 2026-12-21: 77.84178678787232USD
- 2026-12-22: 90.7894333241272USD
- 2026-12-23: 90.33798183413697USD
- 2026-12-24: 117.77601091467287USD
- 2026-12-25: 90.87260400000001USD
- 2026-12-26: 91.43497540237428USD
- 2026-12-27: 90.87260400000001USD
- 2026-12-28: 90.87260400000001USD
- 2026-12-29: 90.3192284173584USD
- 2026-12-30: 90.7894333241272USD
- 2026-12-31: 113.7825859342041USD
- 2027-01-01: 90.8204094151001USD
- 2027-01-02: 90.8204094151001USD
- 2027-01-03: 77.84178678787232USD
- 2027-01-04: 77.84178678787232USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Air conditioning is not provided
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for continental breakfast: approximately MXN 225 per person
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Non-smoking rooms
Business centre
Room service
Tour desk
Dry cleaning
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
General
Room service
Restaurant
Non-smoking rooms
Vending machines
Family room
Snack Bar/Deli
Internet
Free wi-fi
Activities
Terrace