Hotel Geneve CD de Mexico

Excellent service, great location and they offered a room upgrade great stay

Place is cool. I’d stay here again. Pros: it’s beautiful, historic, located between the Zocalo and Chapultepec park, there’s an Oxxo, Starbucks and a weed store within a block. There’s lots of staff and a cool lobby bar. Real close to handshake speakeasy Con: Tv did not stream. No mini fridge. No screen on windows

Ugh… rooms were terribly dirty. Carpets very stained. Bed sheets old, stained and tattered. Walls stained. Bed was so uncomfortable and pillows were basically like sleeping on nothing. Noise from the street kept us up all night. One of the worst hotels I’ve ever stayed in. A nightmare.

I had a wonderful stay at the Geneve Hotel in Mexico City. The location is excellent-close to everything, making it very convenient to explore the city. I requested a quiet room and was pleased that the hotel accommodated my request. The room itself was spacious and comfortable. However, there was a noticeable downside: a loud noise coming from what seemed to be an electric plant. It was quite disruptive at night and made it difficult to get proper rest. The staff truly stands out for their exceptional service. They consistently go above and beyond to meets guest needs. A special muchas gracias to Julio for recommending a flower shop where I found beautiful flowers for my friend. Also, mil gracias to Carlos, who kindly took the time to accompany me to church on Sunday- a gesture I will never forget. My only other concern was with housekeeping, as on several occasions clean towels were not replaced, which meant I had to call the front desk. This was a bit inconvenient. Overall, despite a few minor issues, this is an excellent hotel with outstanding staff, and I will still highly recommend it.

Yes. Breakfast was fresh and in a nice room