Zócalo Central
US$138
/ night
Avg. for September
Prices for Zócalo Central
Select dates to see prices and availability
US$138
/ night
Avg. for September
Monthly average prices
Nightly prices at Zócalo Central average US$137 in the cheapest month (August) and US$197 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$197 |
| February | US$192 |
| March | US$167 |
| April | US$153 |
| May | US$146 |
| June | US$193 |
| July | US$159 |
| August | US$137 |
| September | US$138 |
| October | US$188 |
| November | US$187 |
| December | US$185 |
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Sept · US$138
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Most expensive: January (~US$197)
Cheapest: August (~US$137)
About this property
Enjoy recreation amenities such as a health club or take in the view from a terrace. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.
Amenities
Enjoy recreation amenities such as a health club or take in the view from a terrace. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.
Dining
Enjoy Mexican cuisine at Balcon del Zocalo, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to noon.
Rooms
Make yourself at home in one of the 105 guestrooms featuring espresso makers and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Location
With a stay at Hotel Zócalo Central, you'll be centrally located in Mexico City, steps from Metropolitan Cathedral and Zócalo. This hotel is 0.7 mi (1.2 km) from National Palace and 0.7 mi (1.2 km) from Templo Mayor Museum.
What's nearby
Madero Street(0.1 Miles)
Zócalo(0.1 Miles)
Metropolitan Cathedral(0.2 Miles)
Templo Mayor Museum(0.3 Miles)
National Palace(0.3 Miles)
San Ildefonso College(0.4 Miles)
Torre Latinoamericana(0.4 Miles)
Palacio de Bellas Artes(0.5 Miles)
Alameda Central(0.6 Miles)
Plaza Garibaldi(0.8 Miles)
Teatro Metropólitan(0.9 Miles)
Paseo de la Reforma(1.1 Miles)
Mercado de Artesanías La Cuidadela(1.2 Miles)
Congress of the Union: Chamber of Deputies(1.2 Miles)
Tlatelolco Archaelogical Site(1.4 Miles)
Benito Juarez International Airport (MEX)(4.4 Miles)
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)(25 Miles)
Toluca, Estado de Mexico (TLC-Toluca Intl.)(38.5 Miles)
Parking
Airport shuttle
Restaurant
Room service
Valet parking
Tour desk
Location
Avenida 5 de Mayo 61, Centro Historico, Mexico City, Mexico
Madero Street (0.1 Miles)
Zócalo (0.1 Miles)
Metropolitan Cathedral (0.2 Miles)
Templo Mayor Museum (0.3 Miles)
National Palace (0.3 Miles)
San Ildefonso College (0.4 Miles)
Room options
7
Standard Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
179 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
9
Family Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
237 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
18
Junior Suite, 1 Large Double Bed, View of the Zócalo
Room details
1 Extra-Large Double Bed
Sleeps 2
434 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
8
Deluxe Double Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
225 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Zócalo Central
9.4
Superb
Based on 2,856 verified reviews
Who stays here?
Business
11%
Couple
40%
Family
21%
Group
16%
Solo
9%
What guests think
AI-generated summary based on recent guest reviews
At Zocalo Central & Rooftop Mexico City, travellers praise the exceptionally friendly staff, spotless property, central Historic Center location, generous 24/7 cafe perks, and rooftop restaurant with sweeping Zócalo views, making it a convenient, welcoming base for sightseeing.
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What guests think
At Zocalo Central & Rooftop Mexico City, travellers praise the exceptionally friendly staff, spotless property, central Historic Center location, generous 24/7 cafe perks, and rooftop restaurant with sweeping Zócalo views, making it a convenient, welcoming base for sightseeing.
Guests frequently highlight abundant breakfast and thoughtful extras like the 24/7 cafe, free bottled water, and occasional walking tours. Common trade-offs include some small rooms, soft or uneven mattresses, occasional Wi‑Fi or A/C issues, and noise or access difficulties when events or protests fill the Zócalo. A few noted inconsistent host service at the restaurant, though most dining feedback is very positive. Expect a centrally located, service‑forward stay with standout views and valuable inclusions.
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AI-generated summary based on recent guest reviews
Facilities
Standout facilities include the rooftop restaurant with panoramic Zócalo views and a 24/7 cafe offering complimentary snacks and drinks; several reviews also mention free walking tours and water stations. Occasional remarks note limited or complicated parking access during street closures.
Related guest reviews
10
hilary
12 Apr 2025
·
Stayed 3 nights
Great hotel in centre of Mexico. Fantastic value, even free beer at downstairs bar. Also free apples on each floor!. Upstairs restaurant good food with amazing views. If/when we return to Mexico City we’ll return.
Great hotel in centre of Mexico. Fantastic value, even free beer at downstairs bar. Also free apples on each floor!. Upstairs restaurant good food with amazing views. If/when we return to Mexico City we’ll return.
10
sergio zamora
23 Sept 2025
·
Stayed 1 night
Lo q no me gusto fue q no m permitieron llegar al estacionamiento del hotel y m tuve q estacionar en un hotel a una cuadra con costo criminal 2200 pesos por 2 días y el problema q esos 2 días no pude usar mi carro rentado pague por el alquiler y pague estacionamiento sin poder usar el carro ya q bloquearon todas las calles aledańas al centro historico
Lo q no me gusto fue q no m permitieron llegar al estacionamiento del hotel y m tuve q estacionar en un hotel a una cuadra con costo criminal 2200 pesos por 2 días y el problema q esos 2 días no pude usar mi carro rentado pague por el alquiler y pague estacionamiento sin poder usar el carro ya q bloquearon todas las calles aledańas al centro historico
10
Gonzalo
12 Nov 2025
·
Stayed 4 nights
Hotel was perfect very close to the center of Mexico City. The breakfast every morning had good options. The tour that was provided was excellent with a lot of information. That 24 hour snack bar is incredible considering what they offer. Staff was very friendly and attentive to all of our needs and questions.
Hotel was perfect very close to the center of Mexico City. The breakfast every morning had good options. The tour that was provided was excellent with a lot of information. That 24 hour snack bar is incredible considering what they offer. Staff was very friendly and attentive to all of our needs and questions.
10
Krystina Miranda
20 Oct 2025
·
Stayed 4 nights
We enjoyed this hotel very much. They were very welcoming. They did have valley parking and it was free. The location was very convenient. Very close catty corner almost to the historical center. The tour was amazing. We had the best tour guide very informational and we wish we would’ve took advantage of this on our first day instead of our last gave us so many other places that we should’ve went to see. The hotel is immaculate. The drinks at the front bar were complementary we didn’t know that but they were. The housekeeping was great rooms were very clean. The staff was super friendly. We ate at the rooftop one night. I kind of wish they had a bigger menu variety. We ordered the steak and fries and it was good. The view made up for it though so book one night at least to eat up top on the rooftop overlooking the cathedral will definitely be booking again. We had such a great time. We felt safe and while taking care of.
We enjoyed this hotel very much. They were very welcoming. They did have valley parking and it was free. The location was very convenient. Very close catty corner almost to the historical center. The tour was amazing. We had the best tour guide very informational and we wish we would’ve took advantage of this on our first day instead of our last gave us so many other places that we should’ve went to see. The hotel is immaculate. The drinks at the front bar were complementary we didn’t know that but they were. The housekeeping was great rooms were very clean. The staff was super friendly. We ate at the rooftop one night. I kind of wish they had a bigger menu variety. We ordered the steak and fries and it was good. The view made up for it though so book one night at least to eat up top on the rooftop overlooking the cathedral will definitely be booking again. We had such a great time. We felt safe and while taking care of.
10
Sarah
1 Jul 2025
·
Stayed 3 nights
This is a wonderful hotel and I would not hesitate to recommend it to anyone traveling to Mexico City! The location is prime; right in the heart of the Historic Center, and steps from the cathedral. We absolutely loved the delicious breakfast each morning on the open air rooftop overlooking the cathedral where you could hear the bells chime. There are many delicious options on the breakfast buffet plus you can order off the menu as well and get fresh lattes, cappuccinos and juice. The hotel also has a 24 hour café with light snacks and beer, all complementary. So convenient after a day of sightseeing to sit down and enjoy. We even took advantage of the complementary downtown walking tour; we learned a ton. Our room was very comfortable with a wardrobe, great bed, and nicely equipped bathroom. The service is excellent at this hotel. We will definitely stay here again the next time we are in Mexico City.
This is a wonderful hotel and I would not hesitate to recommend it to anyone traveling to Mexico City! The location is prime; right in the heart of the Historic Center, and steps from the cathedral. We absolutely loved the delicious breakfast each morning on the open air rooftop overlooking the cathedral where you could hear the bells chime. There are many delicious options on the breakfast buffet plus you can order off the menu as well and get fresh lattes, cappuccinos and juice. The hotel also has a 24 hour café with light snacks and beer, all complementary. So convenient after a day of sightseeing to sit down and enjoy. We even took advantage of the complementary downtown walking tour; we learned a ton. Our room was very comfortable with a wardrobe, great bed, and nicely equipped bathroom. The service is excellent at this hotel. We will definitely stay here again the next time we are in Mexico City.
10
OUCHI
11 Jan 2026
·
Stayed 1 night
立地が良いのはもちろんですが、建物の外観も、お部屋の清潔さも、おもてなしも、売りにしているルーフトップからの眺めも、本当に全てが素晴らしかったです。 24時間無料カフェ、水は各階に置いてあって自由にいただけて、ウエルカムカードも手書きで感動しました。 4つ星なんて嘘でしょ？5つ星あげてください！
立地が良いのはもちろんですが、建物の外観も、お部屋の清潔さも、おもてなしも、売りにしているルーフトップからの眺めも、本当に全てが素晴らしかったです。 24時間無料カフェ、水は各階に置いてあって自由にいただけて、ウエルカムカードも手書きで感動しました。 4つ星なんて嘘でしょ？5つ星あげてください！
10
kaihua
17 Oct 2025
·
Stayed 5 nights
Clean room, great service front desk. Great free breakfast options and Cafe snacks. Dinner at Balcon de Zocalo food is fairly expensive, the view is great. Food is 7/10. Had food poisoning after eating one dinner with beef tenderloin.
Clean room, great service front desk. Great free breakfast options and Cafe snacks. Dinner at Balcon de Zocalo food is fairly expensive, the view is great. Food is 7/10. Had food poisoning after eating one dinner with beef tenderloin.
10
Arturo
12 Jun 2025
·
Stayed 1 night
Great customer service, friendly staff, able to give us late check-out, great restaurant on roof top with great views of Palacio Nacional and Zocalo. Well definitely return.
Great customer service, friendly staff, able to give us late check-out, great restaurant on roof top with great views of Palacio Nacional and Zocalo. Well definitely return.
10
Ross W
12 Nov 2025
·
Stayed 3 nights
The staff were great and the free amenities like breakfast and the cafe were awesome!
The staff were great and the free amenities like breakfast and the cafe were awesome!
10
ERIKA
23 Aug 2025
·
Stayed 1 night
Excelente servicio las 24 horas, los alimentos y la vista dela terraza es excelente
Excelente servicio las 24 horas, los alimentos y la vista dela terraza es excelente
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe rooms and common areas as very clean, with attentive housekeeping. A rare complaint noted mold in a shower.
Related guest reviews
4
Norma A
17 Sept 2025
·
Stayed 1 night
The shower walls had a lot of mold, which was very disapointing to see especially considering the price bing charged.
The shower walls had a lot of mold, which was very disapointing to see especially considering the price bing charged.
10
Berny
5 Jun 2025
·
Stayed 2 nights
Really good service and cleaning!
Really good service and cleaning!
10
Agustina
10 May 2025
·
Stayed 7 nights
A very clean and well maintained hotel, we love it.
A very clean and well maintained hotel, we love it.
10
Angelica
7 May 2025
·
Stayed 6 nights
My family of four stayed six night at Zocalo Central and we really enjoyed it! They gave us a warm welcome and were very attentive. The rooms were clean, spacious and comfortable. Shout out to Raul & Jose Luis who were always there to assist us with our requests and questions. We enjoyed our coffee & breakfast on the rooftop and the Cafe Central inside hotel was also fantastic! Complimentary coffee, pastries, snacks & beer 24/7!! Great location, Highly recommend
My family of four stayed six night at Zocalo Central and we really enjoyed it! They gave us a warm welcome and were very attentive. The rooms were clean, spacious and comfortable. Shout out to Raul & Jose Luis who were always there to assist us with our requests and questions. We enjoyed our coffee & breakfast on the rooftop and the Cafe Central inside hotel was also fantastic! Complimentary coffee, pastries, snacks & beer 24/7!! Great location, Highly recommend
10
Luis
12 Oct 2025
·
Stayed 2 nights
This is our favorite hotel in Mexico City. The Staff is amazing. Rooms are impeccable clean. Comfy bed and pillows. Room window was facing the inside courtyard so we didn’t experience any city noise. Breakfast with the best view!!! We will definitely try to stay here again.
This is our favorite hotel in Mexico City. The Staff is amazing. Rooms are impeccable clean. Comfy bed and pillows. Room window was facing the inside courtyard so we didn’t experience any city noise. Breakfast with the best view!!! We will definitely try to stay here again.
10
Claudia
9 Feb 2026
·
Stayed 1 night
Staff is extremely accommodating, helpful and patient. All is top-notch and clean. Highly recommend!!!
Staff is extremely accommodating, helpful and patient. All is top-notch and clean. Highly recommend!!!
10
Erin Raven
21 Dec 2025
·
Stayed 7 nights
Clean room, excellent and courteous staff. Excellent amenities.
Clean room, excellent and courteous staff. Excellent amenities.
10
Nidia
17 Sept 2025
·
Stayed 3 nights
My husband and I stayed for three nights at the Zocalo Central Hotel in historic downtown and it was an amazing experience. The room was extremely clean. We had free breakfast every morning and 24 hours snacks available to us in their café. The staff was extremely polite and everything was within walking distance to us. I will highly recommend this hotel to anybody that wants to have an amazing experience in Mexico City.
My husband and I stayed for three nights at the Zocalo Central Hotel in historic downtown and it was an amazing experience. The room was extremely clean. We had free breakfast every morning and 24 hours snacks available to us in their café. The staff was extremely polite and everything was within walking distance to us. I will highly recommend this hotel to anybody that wants to have an amazing experience in Mexico City.
10
Jozsef
10 Feb 2026
·
Stayed 4 nights
Very clean rooms and public spaces. Excellent location and delicious breakfasts.
Very clean rooms and public spaces. Excellent location and delicious breakfasts.
10
CLAUDIA
9 Oct 2025
·
Stayed 2 nights
Clean room
Clean room
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and modern, and suites offer great space and Zócalo views. Recurring notes mention some rooms are small, mattresses too soft or uneven, occasional noise or dim bathroom lighting, and intermittent or weak Wi‑Fi or A/C.
Related guest reviews
2
Ludmila
20 Jun 2025
·
Stayed 2 nights
My room is very nice and I am paying for it. However I have no internet connection and this drives me crazy. The breakfast that is included does not taste good. The service is very nice on another hand, the workers are super nice. I love this hotel but I need my internet. Breakfast I can do without.
My room is very nice and I am paying for it. However I have no internet connection and this drives me crazy. The breakfast that is included does not taste good. The service is very nice on another hand, the workers are super nice. I love this hotel but I need my internet. Breakfast I can do without.
10
Aleida
22 Jan 2026
·
Stayed 1 night
Staff was amazing! Breakfast really good. Room was clean and had all we needed. Stayed in suite and regular King. Regular King room much smaller, less amenities but still enjoyable.
Staff was amazing! Breakfast really good. Room was clean and had all we needed. Stayed in suite and regular King. Regular King room much smaller, less amenities but still enjoyable.
10
Aleida
20 Jan 2026
·
Stayed 3 nights
This is one of two review as I stayed in two different rooms. First was the suite, much larger and nicer. Was facing beautiful Cathedral so amazing view! Was a bit loud but to be expected. Worth staying here. From Check in which was nothing less than 5 star service, our front desk Katrina was fantastic, i cant say more about how welcoming, she was. I told her it was my birthday and she had a surprise for me the next day of cake and decorated my room WOW! She truly was amazing. FOOD is fantastic as well, from top roof restaurant to the cafe. We had dinner at the rooftop and again service was top notch. Breakfast was not your usual, they truly show they care about their guest. My husband said he did not want to stay at any other place when we return. He ever says that LOL.. he loved everything. I truly recommend this hotel.
This is one of two review as I stayed in two different rooms. First was the suite, much larger and nicer. Was facing beautiful Cathedral so amazing view! Was a bit loud but to be expected. Worth staying here. From Check in which was nothing less than 5 star service, our front desk Katrina was fantastic, i cant say more about how welcoming, she was. I told her it was my birthday and she had a surprise for me the next day of cake and decorated my room WOW! She truly was amazing. FOOD is fantastic as well, from top roof restaurant to the cafe. We had dinner at the rooftop and again service was top notch. Breakfast was not your usual, they truly show they care about their guest. My husband said he did not want to stay at any other place when we return. He ever says that LOL.. he loved everything. I truly recommend this hotel.
10
Teresa
13 Nov 2025
·
Stayed 5 nights
Clean room, staff nice. The only issue was the lighting in the rooms. Very dim, especially in bathroom. Would like it better if there was better lighting. Overall, excellent. Great area.
Clean room, staff nice. The only issue was the lighting in the rooms. Very dim, especially in bathroom. Would like it better if there was better lighting. Overall, excellent. Great area.
10
Gilberto
2 Nov 2025
·
Stayed 3 nights
Todo excelente el único punto negativo son las camas , están pésimas, demasiado suaves te hundes en ellas y tu espalda lo resiente
Todo excelente el único punto negativo son las camas , están pésimas, demasiado suaves te hundes en ellas y tu espalda lo resiente
10
Joe
13 Aug 2025
·
Stayed 4 nights
Convenient location. WiFi wasn’t great.
Convenient location. WiFi wasn’t great.
6
Faviola
2 Jun 2025
·
Stayed 4 nights
Mattress was uncomfortable and the air conditioner was very noisy.
Mattress was uncomfortable and the air conditioner was very noisy.
10
Manisha
10 Oct 2025
·
Stayed 3 nights
Everything was great.rooms are a little small.
Everything was great.rooms are a little small.
10
Moira
18 Aug 2025
·
Stayed 5 nights
The staff-concierge, bellmen, front desk, housekeeping were all amazingly friendly and extra helpful-they went the extra mile for us. Great location for seeing the historical sites of Centro Historico area. The rooftop terrace is stunning, what a great location. The rooms were a bit loud at night.
The staff-concierge, bellmen, front desk, housekeeping were all amazingly friendly and extra helpful-they went the extra mile for us. Great location for seeing the historical sites of Centro Historico area. The rooftop terrace is stunning, what a great location. The rooms were a bit loud at night.
10
Renee
3 Feb 2026
·
Stayed 1 night
Todo muy excelente. lastima del colchon ya se le sienten los resortes
Todo muy excelente. lastima del colchon ya se le sienten los resortes
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, attentive and proactive across front desk, concierge and bell staff, with many personal touches. A few reports cite issues such as unhelpful restaurant hosts, missed transfer arrangements, or inconsistent responses.
Related guest reviews
6
Lorna
29 Oct 2025
·
Stayed 1 night
I wish the concierge had arranged my airport transfer. They ignored my repeated attempts to contact them.
I wish the concierge had arranged my airport transfer. They ignored my repeated attempts to contact them.
10
Clayton
4 Apr 2025
·
Stayed 3 nights
The near prefect reviews of this place are entirely deserved. One of the best places I've ever stayed and I don't say that lightly. The staff was absolutely over the top good. We had a free welcome drink of Mezcal at check in and it only got better and better from there. As a US tourist with very little Spanish and zero experience in Mexico City staying here was a huge part of our trip being as amazing as it was. The room was quiet for how loud the area is but light sleepers may still want ear plugs as there's a lot going on in central Mexico City and this location is as Central as you can get. The restaurant upstairs was one of the best meals we had the whole trip. The cafe was so great to have available all day and night and almost entirely free of charge. The advice and 24hr availability of the staff, the security, literally everything made this place an absolute 10 out of 10. Highly recommend.
The near prefect reviews of this place are entirely deserved. One of the best places I've ever stayed and I don't say that lightly. The staff was absolutely over the top good. We had a free welcome drink of Mezcal at check in and it only got better and better from there. As a US tourist with very little Spanish and zero experience in Mexico City staying here was a huge part of our trip being as amazing as it was. The room was quiet for how loud the area is but light sleepers may still want ear plugs as there's a lot going on in central Mexico City and this location is as Central as you can get. The restaurant upstairs was one of the best meals we had the whole trip. The cafe was so great to have available all day and night and almost entirely free of charge. The advice and 24hr availability of the staff, the security, literally everything made this place an absolute 10 out of 10. Highly recommend.
2
roberto
15 Oct 2025
·
Stayed 1 night
Due to travel issues we were unable to make it to Mexico City to stay here, I spent at least 3 hours trying to cancel out reservation....Still have not received a credit for this reservation..WE never arrived, never stayed at this hotel and still await a full refund for this. Poor customer service from Hotels.com Nd this hotel. We will never recommend this hotel or the service of Hotels.com
Due to travel issues we were unable to make it to Mexico City to stay here, I spent at least 3 hours trying to cancel out reservation....Still have not received a credit for this reservation..WE never arrived, never stayed at this hotel and still await a full refund for this. Poor customer service from Hotels.com Nd this hotel. We will never recommend this hotel or the service of Hotels.com
10
Mark
14 Nov 2025
·
Stayed 1 night
This is an outstanding stay. Junior Suite was roomy, clean and comfortable. Amenities were top notch and the staff were pleasant, professional and helpful. Best hotel experience in the last 50 trips. Refreshing.
This is an outstanding stay. Junior Suite was roomy, clean and comfortable. Amenities were top notch and the staff were pleasant, professional and helpful. Best hotel experience in the last 50 trips. Refreshing.
10
Axel
22 Dec 2025
·
Stayed 1 night
The staff was amazing. My wife and I have never had hotel staff be so attentive. The Hotel itself was beautiful. We will be staying here every trip to Mexico City from now on.
The staff was amazing. My wife and I have never had hotel staff be so attentive. The Hotel itself was beautiful. We will be staying here every trip to Mexico City from now on.
8
Alex
11 Oct 2025
·
Stayed 4 nights
We liked the property, a couple of employees at the restaurant seemed to have an attitude and they had a body language that they did not want yo work that day, however I have to highlight Alexandra (during breakfast time) she was amazing! Another thing that I did not liked, i was charged extra to check in early, my flight arrived around 9am ! With all the information that was entered way in advanced nor the hotel or expedia were able to give a heads up. Overall, as courtesy, i think the hotel should offer at least to keep our luggage. The rooms were ready anyway. But thats just my point of view.
We liked the property, a couple of employees at the restaurant seemed to have an attitude and they had a body language that they did not want yo work that day, however I have to highlight Alexandra (during breakfast time) she was amazing! Another thing that I did not liked, i was charged extra to check in early, my flight arrived around 9am ! With all the information that was entered way in advanced nor the hotel or expedia were able to give a heads up. Overall, as courtesy, i think the hotel should offer at least to keep our luggage. The rooms were ready anyway. But thats just my point of view.
10
Saul
18 Oct 2025
·
Stayed 4 nights
After our check in incident, I would say this property is worth staying at. Very clean and location is a plus.
After our check in incident, I would say this property is worth staying at. Very clean and location is a plus.
10
Nirupama
23 Dec 2025
·
Stayed 6 nights
Wonderful hotel - nice rooms, friendly and super helpful staff, great location, really loved the little 24hr coffee shop for snacks and drinks. They go above and beyond, had a great stay, would recommend highly.
Wonderful hotel - nice rooms, friendly and super helpful staff, great location, really loved the little 24hr coffee shop for snacks and drinks. They go above and beyond, had a great stay, would recommend highly.
10
Juan
27 Oct 2025
·
Stayed 5 nights
The property is excellent, the staff was great and were very polite. We had several issues with the Host of the Restaurant Balcon del Zocalo. Stepahine was very rude. I complined to the Consierge (Videre??) and she was very helpful and fixed everything. Or so we though. Stephanie managed upset my wife and friends. She gave us a very small table and mentioned that we eould be very uncomfortable, that we could maybe fit 5 peoble but not 6. This was very embarrassing since she lashed out in front of everyone. We were there for our anniverssary dinner and she ruined it!. We had a written confirmation for a party of 6. She did not care and did not follow the consierges instructions for our reservation. Our friend went to the front desk and complained about Stephanie for a third time (even the Consierge could not beleieve it). The consierge helped abd saved the day. We went back up they accomodated us in a very nice. We honestly could not understand how this hotel with this amazing staff could have someone like Stephanie make us fell terrible, not once but three different times. She was disrespectful, loud and very rude. I could not find the hotel Manager but made sure to stop at the consierge and asked fo the hotel Manager to be aware of the situation. This was truly the only thing that went TERRIBLY WRONG. Stepanie is the reason I am giving the lowest rating on the staff.
The property is excellent, the staff was great and were very polite. We had several issues with the Host of the Restaurant Balcon del Zocalo. Stepahine was very rude. I complined to the Consierge (Videre??) and she was very helpful and fixed everything. Or so we though. Stephanie managed upset my wife and friends. She gave us a very small table and mentioned that we eould be very uncomfortable, that we could maybe fit 5 peoble but not 6. This was very embarrassing since she lashed out in front of everyone. We were there for our anniverssary dinner and she ruined it!. We had a written confirmation for a party of 6. She did not care and did not follow the consierges instructions for our reservation. Our friend went to the front desk and complained about Stephanie for a third time (even the Consierge could not beleieve it). The consierge helped abd saved the day. We went back up they accomodated us in a very nice. We honestly could not understand how this hotel with this amazing staff could have someone like Stephanie make us fell terrible, not once but three different times. She was disrespectful, loud and very rude. I could not find the hotel Manager but made sure to stop at the consierge and asked fo the hotel Manager to be aware of the situation. This was truly the only thing that went TERRIBLY WRONG. Stepanie is the reason I am giving the lowest rating on the staff.
10
Diana
25 Oct 2025
·
Stayed 4 nights
Karina was by far the best part of the stay. Very sweet and attentive front desk girl— we loved her and she made us excited to go downstairs. The cafe was great! Daniela and Michelle were so kind and offered great service. The entire staff indoors was great. The door people were usually less than inviting and spent most of their time gossiping about the guests in Spanish. They assumed I couldn’t understand them and would openly speak poorly of me behind my back. When confronted they would just smile and act like that wasn’t the case. A few good ones but most would just gossip up front. The rooms are clean and well taken care of. The food was great. The air conditioning in the rooms isn’t the best and it definitely got warm in there but we made it work.
Karina was by far the best part of the stay. Very sweet and attentive front desk girl— we loved her and she made us excited to go downstairs. The cafe was great! Daniela and Michelle were so kind and offered great service. The entire staff indoors was great. The door people were usually less than inviting and spent most of their time gossiping about the guests in Spanish. They assumed I couldn’t understand them and would openly speak poorly of me behind my back. When confronted they would just smile and act like that wasn’t the case. A few good ones but most would just gossip up front. The rooms are clean and well taken care of. The food was great. The air conditioning in the rooms isn’t the best and it definitely got warm in there but we made it work.
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AI-generated summary based on recent guest reviews
Location
Exceptionally central for the Historic Center, with easy walking access to major sights and tours. Some guests experienced crowding, traffic, or protest-related closures that complicated drop-off and parking.
Related guest reviews
10
Hugo
13 Jun 2025
·
Stayed 1 night
This is my favorite hotel, but as right now there is 10,000+ people protesting on the zocalo so the hotel is surrounded by protesters tents and makes it very difficult to walk around, the closest the taxi could get to the hotel was 3 blocks away This is not the hotels fault but i think possible guests should know about it
This is my favorite hotel, but as right now there is 10,000+ people protesting on the zocalo so the hotel is surrounded by protesters tents and makes it very difficult to walk around, the closest the taxi could get to the hotel was 3 blocks away This is not the hotels fault but i think possible guests should know about it
10
Taya
7 Oct 2025
·
Stayed 6 nights
Five stars isn’t enough for this hotel - it’s a beautifully maintained property with incredible guest amenities and the staff went above and beyond in every regard! The location is truly in the heart of it all! Shops, restaurants, and shopping all within reasonable walking distance. However be prepared that this area is always busy! We felt safe and well taken care of!
Five stars isn’t enough for this hotel - it’s a beautifully maintained property with incredible guest amenities and the staff went above and beyond in every regard! The location is truly in the heart of it all! Shops, restaurants, and shopping all within reasonable walking distance. However be prepared that this area is always busy! We felt safe and well taken care of!
10
VIVIAN
23 Sept 2025
·
Stayed 2 nights
One of the best hotels in Mexico City, beautiful landmark building, plenty of amenities. Great staff. Super convenient location, you can walk to the Zocalo, the Cathedral, and Centro Histórico. Plenty of dining options all over.
One of the best hotels in Mexico City, beautiful landmark building, plenty of amenities. Great staff. Super convenient location, you can walk to the Zocalo, the Cathedral, and Centro Histórico. Plenty of dining options all over.
10
Ramon
13 Nov 2025
·
Stayed 5 nights
The hotel was clean and the staff was very friendly, I was there for the Dia de los muertos and luckily the parade ended right by the hotel so it was definitely worth staying there for that , plus it was almost center of the city so to be able to get a uber or the subway was so easy to get around.
The hotel was clean and the staff was very friendly, I was there for the Dia de los muertos and luckily the parade ended right by the hotel so it was definitely worth staying there for that , plus it was almost center of the city so to be able to get a uber or the subway was so easy to get around.
10
Asma
27 Oct 2025
·
Stayed 3 nights
Great location.
Great location.
10
Enrique
14 Oct 2025
·
Stayed 3 nights
Centrally located
Centrally located
4
Kathleen
4 Jun 2025
·
Stayed 2 nights
There is a huge protest and can't get to the hotel with luggage - had to walk 3 blocks - uber drivers dropped off at unfamiliar locations - felt very unsafe walking around there. Guests should have been notified - its a mess. All the amenities of staying at a nice hotel in a foreign city went out the window…
There is a huge protest and can't get to the hotel with luggage - had to walk 3 blocks - uber drivers dropped off at unfamiliar locations - felt very unsafe walking around there. Guests should have been notified - its a mess. All the amenities of staying at a nice hotel in a foreign city went out the window…
10
Joe
4 Oct 2025
·
Stayed 3 nights
Ecellent hotel with an amazing location
Ecellent hotel with an amazing location
10
Ainaz
2 Sept 2025
·
Stayed 3 nights
Overall it was great! The staff were very friendly and accommodating and the location was close to main attractions. The rooftop was also a plus.
Overall it was great! The staff were very friendly and accommodating and the location was close to main attractions. The rooftop was also a plus.
8
Cecilia
27 Jul 2025
·
Stayed 3 nights
Hotel bueno, me gustó mucho que estuviera en el centro, aunque es complicado tomar un taxi o transporte cuando cierran las calles aledañas. No me gustó el servicio en el restaurant, aunque la vista al Zocalo desde la terraza era fenomenal.
Hotel bueno, me gustó mucho que estuviera en el centro, aunque es complicado tomar un taxi o transporte cuando cierran las calles aledañas. No me gustó el servicio en el restaurant, aunque la vista al Zocalo desde la terraza era fenomenal.
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AI-generated summary based on recent guest reviews
Dining
Breakfast earns strong reviews for quality and rooftop views, and the 24/7 cafe’s complimentary snacks and drinks is a major plus. Some mention repetitive breakfasts or pricey dinner dishes, with isolated complaints about food or service.
Related guest reviews
10
Gonzalo
12 Nov 2025
·
Stayed 4 nights
Hotel was perfect very close to the center of Mexico City. The breakfast every morning had good options. The tour that was provided was excellent with a lot of information. That 24 hour snack bar is incredible considering what they offer. Staff was very friendly and attentive to all of our needs and questions.
Hotel was perfect very close to the center of Mexico City. The breakfast every morning had good options. The tour that was provided was excellent with a lot of information. That 24 hour snack bar is incredible considering what they offer. Staff was very friendly and attentive to all of our needs and questions.
10
Tina
2 Nov 2025
·
Stayed 2 nights
Excellent location. Clean room. Delicious breakfast. 24-hour cafe that is complimentary for hotel guests. Staff were all warm and friendly.
Excellent location. Clean room. Delicious breakfast. 24-hour cafe that is complimentary for hotel guests. Staff were all warm and friendly.
10
Christopher
7 Jul 2025
·
Stayed 4 nights
Great hotel. Nicely furnished rooms and great staff. I appreciate the 24 hour service of coffee and some light meals. Great breakfast. However the rooftop restaurant was a bit disappointing. Unless you are into overpriced insubstantial nouvelle cuisine, avoid this place.
Great hotel. Nicely furnished rooms and great staff. I appreciate the 24 hour service of coffee and some light meals. Great breakfast. However the rooftop restaurant was a bit disappointing. Unless you are into overpriced insubstantial nouvelle cuisine, avoid this place.
10
Stefano
18 Jan 2026
·
Stayed 4 nights
Stellar breakfast options, included and amazing view from the rooftop.
Stellar breakfast options, included and amazing view from the rooftop.
10
barbara
14 May 2025
·
Stayed 4 nights
Beautiful hotel friendly helpful staff. Restaurant was upscale with beautiful views of zocolo and cathedral. The included breakfast is served in the restaurant complimentary beverages snacks and sandwiches are offered all day. Loved everything!!
Beautiful hotel friendly helpful staff. Restaurant was upscale with beautiful views of zocolo and cathedral. The included breakfast is served in the restaurant complimentary beverages snacks and sandwiches are offered all day. Loved everything!!
10
Sarah
1 Jul 2025
·
Stayed 3 nights
This is a wonderful hotel and I would not hesitate to recommend it to anyone traveling to Mexico City! The location is prime; right in the heart of the Historic Center, and steps from the cathedral. We absolutely loved the delicious breakfast each morning on the open air rooftop overlooking the cathedral where you could hear the bells chime. There are many delicious options on the breakfast buffet plus you can order off the menu as well and get fresh lattes, cappuccinos and juice. The hotel also has a 24 hour café with light snacks and beer, all complementary. So convenient after a day of sightseeing to sit down and enjoy. We even took advantage of the complementary downtown walking tour; we learned a ton. Our room was very comfortable with a wardrobe, great bed, and nicely equipped bathroom. The service is excellent at this hotel. We will definitely stay here again the next time we are in Mexico City.
This is a wonderful hotel and I would not hesitate to recommend it to anyone traveling to Mexico City! The location is prime; right in the heart of the Historic Center, and steps from the cathedral. We absolutely loved the delicious breakfast each morning on the open air rooftop overlooking the cathedral where you could hear the bells chime. There are many delicious options on the breakfast buffet plus you can order off the menu as well and get fresh lattes, cappuccinos and juice. The hotel also has a 24 hour café with light snacks and beer, all complementary. So convenient after a day of sightseeing to sit down and enjoy. We even took advantage of the complementary downtown walking tour; we learned a ton. Our room was very comfortable with a wardrobe, great bed, and nicely equipped bathroom. The service is excellent at this hotel. We will definitely stay here again the next time we are in Mexico City.
10
kaihua
17 Oct 2025
·
Stayed 5 nights
Clean room, great service front desk. Great free breakfast options and Cafe snacks. Dinner at Balcon de Zocalo food is fairly expensive, the view is great. Food is 7/10. Had food poisoning after eating one dinner with beef tenderloin.
Clean room, great service front desk. Great free breakfast options and Cafe snacks. Dinner at Balcon de Zocalo food is fairly expensive, the view is great. Food is 7/10. Had food poisoning after eating one dinner with beef tenderloin.
10
Nelly
20 Dec 2025
·
Stayed 4 nights
Great breakfast buffet
Great breakfast buffet
10
Luis
13 Oct 2025
·
Stayed 4 nights
Clean room good breakfast very conveniente location the staff I wish I could remember everyone’s name thanks to Nancy Gutiérrez,karina, fernanda
Clean room good breakfast very conveniente location the staff I wish I could remember everyone’s name thanks to Nancy Gutiérrez,karina, fernanda
10
Xiaoli
15 Oct 2025
·
Stayed 3 nights
Wonderful Stay – Perfect Location and Exceptional Service I had an excellent experience staying at this hotel. The location couldn’t be better—just a few minutes’ walk to the nearby cathedral and main square. The staff were incredibly friendly, attentive, and always willing to help. Karina at the front desk and Daniel from the concierge team were especially memorable for their warmth and professionalism. The hotel’s interior design and decoration has a unique charm, the facilities are well-equipped, and the rooms are clean, quiet, and comfortable. I also appreciated the thoughtful touch of complimentary bottled water and apples available by the elevators on each floor. Breakfast was quite good as well, though it seemed to have offered the same selection every day. Overall, I highly recommend this hotel and would definitely choose to stay here again on my next visit.
Wonderful Stay – Perfect Location and Exceptional Service I had an excellent experience staying at this hotel. The location couldn’t be better—just a few minutes’ walk to the nearby cathedral and main square. The staff were incredibly friendly, attentive, and always willing to help. Karina at the front desk and Daniel from the concierge team were especially memorable for their warmth and professionalism. The hotel’s interior design and decoration has a unique charm, the facilities are well-equipped, and the rooms are clean, quiet, and comfortable. I also appreciated the thoughtful touch of complimentary bottled water and apples available by the elevators on each floor. Breakfast was quite good as well, though it seemed to have offered the same selection every day. Overall, I highly recommend this hotel and would definitely choose to stay here again on my next visit.
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AI-generated summary based on recent guest reviews
10
David
last week
·
Stayed 5 nights
We had a great stay for 5 nights in September. All staff were very helpful. The rooftop restaurant was stellar. Staff were always helpful.
We had a great stay for 5 nights in September. All staff were very helpful. The rooftop restaurant was stellar. Staff were always helpful.
10
Kathy
last week
·
Stayed 4 nights
Had an excellent experience at the hotel. Staff was very friendly and helpful. Location was very central and close to lots of points of interest. Would definitely recommend.
Had an excellent experience at the hotel. Staff was very friendly and helpful. Location was very central and close to lots of points of interest. Would definitely recommend.
8
Theresa
2 weeks ago
·
Stayed 8 nights
The hotel and staff were great. However, if you are someone that needs to be picked up and dropped off at your hotel, this may n
The hotel and staff were great. However, if you are someone that needs to be picked up and dropped off at your hotel, this may n
6
Ole-Kenneth
4 weeks ago
·
Stayed 5 nights
Room was clean but very small. No fridge/minibar and the AC as well as the ventilation in the shower room were very noisy.
Room was clean but very small. No fridge/minibar and the AC as well as the ventilation in the shower room were very noisy.
10
manuel
18 Aug 2026
·
Stayed 3 nights
Very quiet and clean rooms ,excellent service and very good breakfast
Very quiet and clean rooms ,excellent service and very good breakfast
FAQs about Zócalo Central
Is parking available at the hotel?
Free valet parking is available on-site, but parking height restrictions apply. Self-parking is also available, though it is limited.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM, featuring a variety of options.
Does the hotel allow pets?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features elevators and well-lit paths to the entrance. However, it is not wheelchair accessible.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Mexico City, just steps from the Metropolitan Cathedral and Zócalo. It is approximately 0.7 miles from the National Palace and Templo Mayor Museum, and about 4.4 miles from Benito Juarez International Airport.
Are children allowed to stay at the hotel?
Children are welcome at the property, and kids can stay for free up to a certain age, though specific age details are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 222.8028955062866USD
- 2026-09-19: 200.80000169372556USD
- 2026-09-20: 158.40983217315673USD
- 2026-09-21: 148.85169401092529USD
- 2026-09-22: 150.63738824157713USD
- 2026-09-23: 146.47087346343994USD
- 2026-09-24: 175.81538088073728USD
- 2026-09-25: 187.1077USD
- 2026-09-26: 187.22268967742917USD
- 2026-09-27: 149.03650072631834USD
- 2026-09-28: 149.1696014968872USD
- 2026-09-29: 154.91540709991455USD
- 2026-09-30: 152.24598260498047USD
- 2026-10-01: 154.89282953796385USD
- 2026-10-02: 167.5438309539795USD
- 2026-10-03: 167.5438309539795USD
- 2026-10-04: 150.74241156311035USD
- 2026-10-05: 160.88683068237304USD
- 2026-10-06: 159.377234286499USD
- 2026-10-07: 150.70778329315183USD
- 2026-10-08: 156.54398672180176USD
- 2026-10-09: 195.21152088623046USD
- 2026-10-10: 195.21152088623046USD
- 2026-10-11: 150.70778329315183USD
- 2026-10-12: 167.44196043395996USD
- 2026-10-13: 159.434037260437USD
- 2026-10-14: 167.44196043395996USD
- 2026-10-15: 167.41845454711913USD
- 2026-10-16: 167.5438309539795USD
- 2026-10-17: 167.44978989105223USD
- 2026-10-18: 175.70734488220214USD
- 2026-10-19: 159.377234286499USD
- 2026-10-20: 167.5438309539795USD
- 2026-10-21: 167.5438309539795USD
- 2026-10-22: 167.41845454711913USD
- 2026-10-23: 185.95979999999997USD
- 2026-10-24: 198.4950760848999USD
- 2026-10-25: 167.44196043395996USD
- 2026-10-26: 167.70838967742918USD
- 2026-10-27: 177.1919991149902USD
- 2026-10-28: 185.95979999999997USD
- 2026-10-29: 330.11954734497067USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 529.3736253631591USD
- 2026-11-03: 167.50464863739012USD
- 2026-11-04: 167.5438309539795USD
- 2026-11-05: 351.3377614074707USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 165.71017910919187USD
- 2026-11-09: 167.5438309539795USD
- 2026-11-10: 167.5438309539795USD
- 2026-11-11: 167.41845454711913USD
- 2026-11-12: 195.62972249145506USD
- 2026-11-13: 225.09598059387204USD
- 2026-11-14: 358.5724600097656USD
- 2026-11-15: 358.8232128234863USD
- 2026-11-16: 165.07038810424802USD
- 2026-11-17: 177.68239987487792USD
- 2026-11-18: 164.35295060424804USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Room service
Valet parking
Tour desk
Services
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Bicycle rental
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi
Parking
Parking
Airport shuttle
Valet parking
Free parking
Parking (Limited)
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Sauna
Family room
Activities
Terrace
Fitness Center (nearby)