Name: NH Collection Mexico City Reforma
Address: Liverpool 155, Zona Rosa, Zona Rosa, Mexico City, Mexico, Mexico City, Mexico
Rating: 7.98

Guest reviews

8

Good

Based on 2,075 verified reviews

Who stays here?

Business

47%

Couple

22%

Family

12%

Group

13%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At NH Collection Mexico City Reforma, travellers like the central Zona Rosa location and helpful staff, but many report late-night noise from nearby clubs, mixed service responsiveness, and rooms that combine modern touches with uneven maintenance and climate control.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

David

3 weeks ago

·

Stayed 5 nights

Good location and friendly staff

10

Pamela

17 Apr 2026

·

Stayed 7 nights

Clean room, nice pool but the Saturday we spent at it there was a children’s party there. Loud and not relaxing.

10

Maria Andreina

27 Mar 2026

·

Stayed 3 nights

Clean room

8

David

18 Mar 2026

·

Stayed 5 nights

I really enjoyed staying at this hotel. We had a suite which was a great size with a comfortable bed and a really powerful shower. Cleaning was excellent with housekeeping normally working around your timings and not necessarily theirs. Checking in and out was also easy with the hotel in a good location lots of nearby bars, restaurants and the metro. There is also a really well equipped gym. The only negatives for me was the aircon which was a little too cold but I couldn’t seem to change it and I thought the coffee place in reception was a little expensive. It’s a shame about the pool too as it was on the shade for most of the afternoon and the day we sat out embarrassing they laid out tables for lunch overlooking the pool so as we lay on the loungers there were lots of people just staring at us. Felt a little odd.

10

Devi

13 Mar 2026

·

Stayed 5 nights

We loved the location (we don’t mind a noisy neighborhood) and overall cleanliness. While this is in Zona Rosa, it is a few block east walk to Roma. We got the best of both. Amenities were great for the price, but coffee is Starbucks. If you like Starbucks, great. If not, there is no shortage of superior and often local coffee shops nearby. So much good food, Korean and Mexican, all over! The only issue was a faulty door to the balcony. This wasn’t a big deal and didn’t feel like a reflection on hotel maintenance. We just randomly got a room with a door that couldn’t be fixed right away. It wasn’t a security concern, so there you go.

Liverpool 155, Zona Rosa, Zona Rosa, Mexico City, Mexico

Location

A stay at NH Collection Mexico City Reforma places you in the heart of Mexico City, within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. This hotel is 0.6 mi (0.9 km) from U.S. Embassy and 2.3 mi (3.6 km) from Palacio de Bellas Artes.

Avenida Insurgentes(0.2 Miles)

Cibeles Fountain(0.4 Miles)

Paseo de la Reforma(0.4 Miles)

Angel of Independence Monument(0.5 Miles)

Reforma 222(0.5 Miles)

U.S. Embassy(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self-parking is available on-site for a fee of approximately MXN 208 per day. Valet parking is also offered at the same rate. Reservations are not required.

A buffet breakfast is served on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee of approximately MXN 480 to 530 for adults and children.

Pets are allowed at the property with a maximum fee of MXN 630 per pet, per night. Service animals are exempt from fees, and guests must provide the pet's health certificate at check-in.

Check-in is from 3:00 PM to 12:00 AM, and check-out is at 12:00 PM. Late check-out is available for a fee of MXN 689, subject to availability.

An airport shuttle service is available for a fee of MXN 800 per vehicle (one way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.

The hotel is located in the heart of Mexico City, within a 10-minute walk of Paseo de la Reforma and the Angel of Independence Monument. It is 0.6 mi (0.9 km) from the U.S. Embassy and 2.3 mi (3.6 km) from Palacio de Bellas Artes.

Yes, the property features an outdoor swimming pool. The operational hours are not specified, but it is available for guests to enjoy.

Children are allowed at the property. The minimum age for children to stay for free is not specified, but families are welcome.

NH Collection Mexico City Reforma

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Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

NH Collection Mexico City Reforma