Sheraton Maria Isabel Mexico City Reforma

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

• Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
• Fee for in-room wireless internet: MXN 199 per night (rates may vary)
• Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
• Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
• Valet parking fee: MXN 200 per day
• Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.