We Hotel Aeropuerto

Airport shuttle to the terminals is provided and useful, but pickup from the airport is generally not offered and communication can be inconsistent. Accessibility issues recur, including steps at the entrance and occasional elevator outages.

Many guests report clean rooms and bedding. Recurring complaints note worn or frayed towels and linens, occasional missed details like hair on sheets, and some lingering odors.

Rooms are simple and generally comfortable, with some spacious layouts; several guests found them quiet, while others reported poor soundproofing and AC issues (noise or failures). Wi‑Fi can be unreliable, and some rooms lack real windows; pillow comfort varies.

Staff are frequently praised as friendly and efficient, with quick check‑ins and smooth departures. However, repeated frustrations involve reception attitude or miscommunication and shuttle arrangements, especially airport pickup.

Very convenient for the airport—many guests walked from Terminal 1 or used a short ride or shuttle. Several advise the surrounding area and entrance feel unsafe or hard to navigate at night.

The on‑site restaurant is often praised, especially for seafood and convenience. Some guests reported poor breakfast value or service, and two large groups mentioned gastrointestinal illness after dining.