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Novotel Monterrey Valle


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Room Service

  • Valet Parking

  • Tour Desk

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Property description

Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Novotel Monterrey Valle, reviews highlight a convenient location and generally friendly staff, while ongoing renovations bring dust, noise, closures of areas like the pool and gym, occasional elevator bottlenecks, and mixed experiences with room condition, cleanliness, and maintenance.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Dated

Service

Friendly

Location

Convenient

Dining

Varied

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4

Veronika

IAN-logo

last week

·

Stayed 2 nights

Would love to start by saying that the staff was very accommodating and friendly, and fhat the remodel they did to the ground floor lobby turned out great, it really looks amazing. Having said that, not one dollar went into the bedrooms, and it shows. Unfortunately, the bedroom had a nasty rat-excrement-like smell when we turned on the AC (which was off as soon as we entered the room at 8pm check-in). That was an awful start of our stay. The black out curtains were really dusty, the underside of the bed was full of dust and hair, the floor felt sticky, overall cleanliness couldve been improved. The bathroom was ok, although the SC vent was very dusty. Overall, I wish I had made a different choice of stay. Unfortunately, I would not recommend it.
Would love to start by saying that the staff was very accommodating and friendly, and fhat the remodel they did to the ground floor lobby turned out great, it really looks amazing. Having said that, not one dollar went into the bedrooms, and it shows. Unfortunately, the bedroom had a nasty rat-excrement-like smell when we turned on the AC (which was off as soon as we entered the room at 8pm check-in). That was an awful start of our stay. The black out curtains were really dusty, the underside of the bed was full of dust and hair, the floor felt sticky, overall cleanliness couldve been improved. The bathroom was ok, although the SC vent was very dusty. Overall, I wish I had made a different choice of stay. Unfortunately, I would not recommend it.

10

Luis Gerardo

IAN-logo

2 weeks ago

·

Stayed 2 nights

Excelente
Excelente

10

Alejandra

IAN-logo

18 Mar 2026

·

Stayed 2 nights

Excelente
Excelente

8

Raul

IAN-logo

4 Mar 2026

·

Stayed 1 night

Make some improvements in the rooms and bathrooms, they look old
Make some improvements in the rooms and bathrooms, they look old

10

HECTOR

IAN-logo

3 Mar 2026

·

Stayed 1 night

Excelente
Excelente

Avenida Lazaro Cardenas 3000, Valle Oriente, San Pedro Garza García, Monterrey (and vicinity), Nuevo León, Mexico

Location

With a stay at Novotel Monterrey Valle in San Pedro Garza García (Valle Oriente), you'll be within a 15-minute walk of Metropolitan Center and Fashion Drive. This family-friendly hotel is 1 mi (1.6 km) from Showcenter Complex and 3.3 mi (5.3 km) from Monterrey Institute of Technology.

Metropolitan Center(0.5 Miles)

Plaza Comercial Distrito Armida(0.5 Miles)

Fashion Drive(0.6 Miles)

Los Angeles Hospital(0.6 Miles)

Showcenter Complex(0.6 Miles)

Zambrano Hospital Hellion TecHealth(0.7 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 13:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of MXN 150.00 per stay. Valet parking is also offered. Please note that parking height restrictions apply.


A buffet breakfast is available daily from 6:30 AM to 11:00 AM for a fee of approximately MXN 395.00 for adults and MXN 175.00 for children.


The hotel allows pets in specific rooms only, with a fee of MXN 595.00 per pet, per night. A pet deposit of MXN 595 is also required. Service animals are exempt from fees.


Check-in is from 3:00 PM, and check-out is until 1:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The hotel offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not mentioned.


The hotel is situated in San Pedro Garza García (Valle Oriente), within a 15-minute walk of the Metropolitan Center and Fashion Drive. It is approximately 1 mile from Showcenter Complex and 3.3 miles from Monterrey Institute of Technology.


Yes, the hotel features a seasonal outdoor pool, which is open from March to September. The pool is available for guests to enjoy during operational hours.


Children aged 16 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding. The hotel is family-friendly and offers amenities suitable for children.


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