Novotel Monterrey Valle

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a smoke detector
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The seasonal pool will be open from March to September.
• Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

• Fee for buffet breakfast: approximately MXN 395.00 for adults and MXN 175.00 for children
• Covered self parking fee: MXN 150.00 per stay
• Pet deposit: MXN 595 per night
• Pet fee: MXN 595.00 per pet, per night
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.