Barceló Puerto Vallarta - All Inclusive

Beautiful room, very clean, friendly staff, good food, pools were lovely, beach is beautiful. Lots of availability for lounge chairs. Enjoyed our stay very much.

Good

Beautiful location- heated pool- great room!

The resort is outdated and there are obvious signs of disrepair. For example, the water features at the entrance to the resort and into the pool are no longer working, and cosmetic damage to rooms are not repaired. While the beach is safer and quieter because its tucked away in a cove, this also means there is limited walking, especially with the construction to the seawall, and the cove is full of tour boats. The resort puts zero effort into beach experience. For example, staff do not service the beach loungers, which are also in the shade for most of the day. The buffet food is ok most of the time. But you often get sat at a table that has to be cleaned or is partially set. It can take awhile for staff to ask if you'd like a drink. Italian restaurant has decent food and good service. Japanese restaurant has horrible sushi rolls and poor service. The surf & turf restaurant is considered the best. There is no disco at this resort. It has a bar with limited and uncomfortable wrought iron seating that is usually filled with people watching sports. There is only one swim-up bar and its in the main pool along with the organized recreational activities. This also means there is constant noise from staff speaking into a microphone, which is far from relaxing. The main pool is mostly in shade all day. Adult pool is quieter if you go to the far side. But there is also a smoking area here, which ruins the experience of this side of the pool and the hammocks.

The room was huge and we had a great view of the ocean and mountains from our 9th floor balcony. Staff were excellent and attentive. The restaurants were great. The buffet had way too much to choose from. Only 2 things made this good instead of great. The coffee at the breakfast buffet was horrible and the wine was terrible. Stick to the prosecco. Mixed drinks get 2 thumbs up. Evening shows were hit and miss.