Name: Hotel Acadia
Address: 43 Rue Sainte-Ursule, Upper Town, Québec City, Agglomération de Québec, Canada, Québec City, Capitale-Nationale, CA
Price range: US$182–US$454 per night
Rating: 8.1

What guests think

At Hotel Acadia, reviewers consistently praise the central Old Quebec location, very clean renovated rooms, and friendly, helpful front-desk staff who share great local tips, making it easy to explore on foot and enjoy a comfortable stay.

Common drawbacks are the lack of an elevator and many rooms and bathrooms running small with limited storage. On-site parking is convenient but limited and accessed via a narrow entry, and there is no on-site breakfast, though coffee is available and dining options are nearby. Expect a charming, clean boutique stay in a walkable, historic setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Paid on-site parking is available but limited, with a tight/narrow entrance. There is no elevator, and guests note convenient coffee/espresso available.

Related guest reviews

10

Elena

22 Jan 2026

·

Stayed 1 night

We stayed one night. Location is perfect. Room 2 queen bed was very comfortable. We had a little issue with our bed and it was solved right away. Bathroom was very big and clean. You have shampoo, conditioner and body wash as well as hand wash ( no cream) . Many towels and hair dryer. Receptionist was very friendly, helpful and professional . There is room in the lobby where you can relax. Our room was on 4 floor, there is no elevator, it was okay for my 85 year old mother. We pre booked hotel parking for 28$ which was great! I will be back to this hotel and I recommend to everyone who can walk the stairs.

10

Barb

28 Nov 2025

·

Stayed 3 nights

Quaint hotel with welcoming front staff. Very clean with daily supply of towels. Quiet and walkable to all old Quebec. Parking lot entry/exit was narrow and there is no elevator. Highly recommend.

8

Leonard

16 Oct 2025

·

Stayed 4 nights

The hotel is in a great location. The room was nicely appointed, but not too large. Parking was down a very tight alley but close to the hotel. The staff was terrific, especially Remy. He recommended great restaurants and helped us on several occasions. Very accommodating. There was no breakfast available but a coffee machine available 24 hours You won’t regret staying there!

8

Ellen

20 Sept 2025

·

Stayed 3 nights

Comfortable , quiet hotel in a great area to walk and enjoy the beauty and richness of the area. You should note that parking is available for a fee. The lot is extremely small and tight. So tight, I scraped the wall upon exit:( Not hotel fault but just warning those with midsize and beyond cars..

10

Kevin

26 Oct 2025

·

Stayed 3 nights

Great location inside the old town but not on a busy street. Friendly and helpful staff. Decent amenities with espresso machines and filtered water machine. Very hot water!

10

Joan

9 Feb 2026

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Stayed 2 nights

Room was neat and spotless. Staff was always very kind and helpful. I am older and they asked if I would like a lower floor due to no elevator. I thought that was very caring. Was nice to have on-site parking behind the building, small lot but it did the job.

10

Susan

22 May 2025

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Stayed 3 nights

Newly renovated, very clean, convenient parking and great walkable location for attractions.

10

Alexander

8 Oct 2025

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Stayed 3 nights

Great stay! Friendly staff, comfortable room, exceptional location. Would definitely stay here again. $25CAD/night parking on site.

10

Jenise

9 Jul 2025

·

Stayed 1 night

Great location for exploring Vieux Quebec! Young man who checked us in was very charming and helpful. We are from the states and were concerned there could be a language barrier...not an issue. Everyone was super friendly. There are a couple issues that come with historic properties (no elevator, uneven stairs, tight parking), but they are to be expected and the property is worth the effort. Lovely!

10

Perry

23 Jul 2025

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Stayed 3 nights

Hotel was nicely renovated. All staff were very helpful and friendly. Our room was on the 4th floor which provided good light and view but not suitable for many people as there is no elevator. Parking for a fee is provided in an area behind the hotel but the entrance is a very narrow old carriage tunnel. My suv barely went thru.

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Cleanliness

Reviews frequently describe rooms and common areas as very clean or spotless, often noting recent renovations. A few mention delayed or inconsistent housekeeping.

Related guest reviews

10

Nadege

29 Dec 2025

·

Stayed 1 night

Clean room | friendly staff | great location | quiet

8

Eric

9 Jun 2025

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Stayed 6 nights

The property is very new and in a quaint building. Very attentive front desk. Plenty of hot water and individual AC/heat units. Daily room cleaning/tidying was lacking. Coffee (Nespresso) avail 24/7. Very good location, easy access to all of old city.

10

Nancy

11 Nov 2025

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Stayed 3 nights

The rooms were clean and quiet. Really enjoyed our stay.

10

Jonathan

1 Feb 2026

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Stayed 2 nights

Great location, very updated and clean rooms.

10

Joan

9 Feb 2026

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Stayed 2 nights

Room was neat and spotless. Staff was always very kind and helpful. I am older and they asked if I would like a lower floor due to no elevator. I thought that was very caring. Was nice to have on-site parking behind the building, small lot but it did the job.

10

Louise

10 Jan 2026

·

Stayed 1 night

Nous avons eu un stationnement directement à l’hotel , chambre très très propre et spacieuse. On dirait même que personne n’avait jamais utilisé la salle de bain tellement qu’elle etait propre. Très bien situé. Merci! Nous y retournerons sans hésiter

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10

Marilyn

21 Nov 2025

·

Stayed 2 nights

Room and hotel were spotlessly clean. Extremely friendly staff. Nespresso coffee in room and lobby. Very comfortable bed. Heat pump, so air wasn’t too dry in the room. Walkable to all sites in the old city and to the national museum. Great breakfast and dining nearby. We will stay again!

10

Mylene

21 Nov 2025

·

Stayed 1 night

Chambre impeccable et très bien située au cœur de Québec.

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6

Mary

5 Dec 2025

·

Stayed 2 nights

Lobby and staff great. Room terrible. Only saving grace was a clean bathroom.

10

Carlos

26 Nov 2025

·

Stayed 4 nights

Super clean room, staff was amazing, location is perfect

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AI-generated summary based on recent guest reviews

Rooms

Renovated, charming rooms with comfortable beds; some suites are spacious, but many standard rooms and bathrooms are compact with limited counter space or hooks. Occasional notes include minor design quirks and some noise near stairs.

Related guest reviews

10

Giuliana

11 Nov 2025

·

Stayed 2 nights

Great location, walking distance to every cute restaurant, shop and tourist sight. Small room but a lot of charm. Would definitely recommend for short stays.

10

Tara

16 Nov 2025

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Stayed 4 nights

Five of us stayed in a family suite for four nights and it couldn’t have been better! There are no photos of the suite on the hotel’s website so I wasn’t sure what to expect, but it was really spacious with two bedrooms, a lounge area with a pullout couch, table and counter area and TWO bathrooms, which was a godsend for five women. Very reasonably priced as well. Beautiful decor, spotless, great location. Can’t fault it!

10

Charlene

22 Nov 2025

·

Stayed 3 nights

Perfect spot close to Old Quebec. Room was small which is expected but lots of charm.

10

Jennifer

19 Nov 2025

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Stayed 2 nights

Room was spacious and clean, staff was very friendly. The hotel is walking distance from everything - we parked the car when we arrived and didn't move it until we left - we walked everywhere.

10

Lisa

11 Oct 2025

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Stayed 4 nights

Very walkable location and nice room. We were on the first floor right next to the stairs so there was a bit of noise with people coming in and out but it was overall good experience. There was also a smart TV with all apps which was nice when we had a rainy day break from touring around.

8

Leonard

16 Oct 2025

·

Stayed 4 nights

The hotel is in a great location. The room was nicely appointed, but not too large. Parking was down a very tight alley but close to the hotel. The staff was terrific, especially Remy. He recommended great restaurants and helped us on several occasions. Very accommodating. There was no breakfast available but a coffee machine available 24 hours You won’t regret staying there!

8

robin

12 Aug 2025

·

Stayed 1 night

The bed was exceptionally comfortable, though the room and bathroom were on the smaller side. Overall, it felt a bit pricey for the space provided.

10

John

26 Sept 2025

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Stayed 2 nights

Helpful friendly staff and newly renovated rooms. No elevator and the bathrooms are very small FYI. Quiet setting, great location in old Quebec and a comfortable bed so we enjoyed our stay

10

Timothy

25 Nov 2025

·

Stayed 3 nights

Great hotel, lovely rooms but smallish. Good to walk anywhere in the city.

8

Wendy

16 Dec 2025

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Stayed 4 nights

The staff was very friendly, location was great , and the room was clean. The rooms are small which was not a problem for me - I only point it out for those who want a spacious floorplan. Also, I stayed by myself in the room - wasn’t sharing it which might have made a difference. It did have one design flaw in the bathroom — the position of the shelf over the sink was too low to properly use the sink after brushing my teeth — it mandated a spittoon type situation (LOL). Other than that, I enjoyed my stay and would stay there again.

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Service

Staff are widely praised as friendly, bilingual, and highly helpful with local tips and luggage assistance, with several shout‑outs to Remy and others. A few reports cite inconsistent management, after‑hours access issues, or billing mistakes.

Related guest reviews

10

Dave

28 Oct 2025

·

Stayed 4 nights

Very capable and friendly desk staff. The floor of the shower was a little slippery, and we asked the front desk where we could find a rubber non-skid mat. A new one was waiting in our room when we returned. The front desk was very helpful in recommending and securing a dinner reservation for us at a very nice restaurant, and were helpful with two additional dinner reservations. There w were several other instances of their help during our stay, which made the entire experience very nice. We would readily stay there again.

10

Kimberly

23 Aug 2025

·

Stayed 2 nights

The staff at a hotel Acadia were incredibly friendly unhelpful. The hotel itself was cosy and unique. The location was fantastic – many places were within walking distance. Would definitely return.

6

Patrick

4 Oct 2025

·

Stayed 1 night

It’s a lovely hotel but, no elevator, so if you’re luggage laden be advised. Rooms are very nice. Staff super helpful but, again, there was no front desk attendant after 10:45 and the room key failed to allow us and eventually two other couples to enter the hotel upon our return. There’s no emergency number and even the police or 911 nor Expedia had any advice. Fortunately and collectively we managed to wake up a fellow visitor staying the hotel to come down from their room, half asleep, to let us in. Wow, not a good look for technology or the venue. Check that your hotel has a backup plan other than street crooning and tapping stones off the room windows….otherwise, it was a great time.

10

Patricia

28 Nov 2025

·

Stayed 3 nights

Staff were very friendly and helpful with great suggestions on where to eat and what to see and do. Hotel is in a great location for easy walking, when you leave the doorstep you are in the heart of Old Quebec. Room was charming with fireplace and some stone/brick walls.

10

Michael

17 Dec 2025

·

Stayed 4 nights

Outstanding stay at Hotel Acadia. Remy, at the front desk was incredibly helpful and welcoming. Room was clean and cozy. Great location. Highly recommend!

10

Susanna

12 Aug 2025

·

Stayed 2 nights

Staff were very helpful

10

Courtney

31 Jan 2026

·

Stayed 3 nights

Remy at the front desk was incredible! He was so kind in helping us find what we needed and so engaging with our daughter. He made our stay truly memorable. The property was beautiful. Exactly what we were looking for.

8

Miriam

9 Jul 2025

·

Stayed 1 night

The staff at the reception is not trained. They were confused and could not answer our questions. They double charged me for the parking.

10

Lisa

12 Jun 2025

·

Stayed 2 nights

Hotel staff very friendly and helpful. They were very apologetic when our room was not ready on time.

10

Alexander

8 Oct 2025

·

Stayed 3 nights

Great stay! Friendly staff, comfortable room, exceptional location. Would definitely stay here again. $25CAD/night parking on site.

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Location

Excellent central spot within Old Quebec, typically on a quiet side street, and walkable to major sights, shops, and restaurants.

Related guest reviews

10

John

10 Oct 2025

·

Stayed 4 nights

Great modern hotel in a traditional style Quebec old town building. Very convenient location

10

Jonathan

1 Feb 2026

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Stayed 2 nights

Great location, very updated and clean rooms.

10

Frances

26 Nov 2025

·

Stayed 1 night

Right in the heart of the Old city

10

Lise

31 Aug 2025

·

Stayed 2 nights

This hotel is well located. Easy to walk all around Old Québec. Also, service was excellent.

10

Stephanie

15 Sept 2025

·

Stayed 2 nights

Lovely unique hotel in a great location

10

Sharon

3 Feb 2026

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Stayed 2 nights

Very helpful front desk, clean and excellent location.

10

REBECCA

4 Oct 2025

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Stayed 7 nights

Great walkable location to upper and lower Quebec and also nice longer walks to various neighborhoods and museums. Loved being near a large park. Staff were very helpful when there was a minor problem with the TV. Enjoyed our chats with them. Easy to park our rented car for a few days and easy to get out of Quebec from our location.

10

Aynsley

1 Dec 2025

·

Stayed 4 nights

My mom and I wanted to explore Quebec City for the holidays, and we really enjoyed our stay! Room was very nice with a spacious bathroom and comfortable beds. We also appreciated the proximity to everything we wanted to see, an easy walk from many shops and restaurants, Christmas markets, Notre Dame, and Chateau Frontenac. Made our first trip to Quebec very enjoyable!

10

Claire

10 Aug 2025

·

Stayed 3 nights

From this hotel, you can walk everywhere. It is so well situated, AND it offers parking! Newly renovated, it is gorgeous and modern on the inside, while being picturesque with an 'old-world' European style on the outside. The staff were amazingly friendly and helpful. Had the best stay.

10

Wayne

8 Sept 2025

·

Stayed 3 nights

Great location in Old Quebec. Clean, quiet and safe. Would definitely return.

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Dining

No on-site breakfast is offered, but many cafes and restaurants are a short walk away; coffee is available via machines.

Related guest reviews

10

Sharon

4 Oct 2025

·

Stayed 4 nights

The location was great which allowed you to walk to the lovely restaurants and shops. The staff was very friendly and extremely helpful. We thoroughly enjoyed our stay.

10

Patricia

28 Nov 2025

·

Stayed 3 nights

Staff were very friendly and helpful with great suggestions on where to eat and what to see and do. Hotel is in a great location for easy walking, when you leave the doorstep you are in the heart of Old Quebec. Room was charming with fireplace and some stone/brick walls.

8

Leonard

16 Oct 2025

·

Stayed 4 nights

The hotel is in a great location. The room was nicely appointed, but not too large. Parking was down a very tight alley but close to the hotel. The staff was terrific, especially Remy. He recommended great restaurants and helped us on several occasions. Very accommodating. There was no breakfast available but a coffee machine available 24 hours You won’t regret staying there!

8

DUGHYUN

31 Aug 2025

·

Stayed 2 nights

Not far from the main square, the hotel was a good place to enjoy the traditional atmosphere of Quebec City. It was a bit disappointing that breakfast was not available during our stay, but having paid parking on site was definitely a plus.

10

Aynsley

1 Dec 2025

·

Stayed 4 nights

My mom and I wanted to explore Quebec City for the holidays, and we really enjoyed our stay! Room was very nice with a spacious bathroom and comfortable beds. We also appreciated the proximity to everything we wanted to see, an easy walk from many shops and restaurants, Christmas markets, Notre Dame, and Chateau Frontenac. Made our first trip to Quebec very enjoyable!

10

Marilyn

21 Nov 2025

·

Stayed 2 nights

Room and hotel were spotlessly clean. Extremely friendly staff. Nespresso coffee in room and lobby. Very comfortable bed. Heat pump, so air wasn’t too dry in the room. Walkable to all sites in the old city and to the national museum. Great breakfast and dining nearby. We will stay again!

10

GENE

14 Sept 2025

·

Stayed 4 nights

Liked location,close to attractions and close to restaurants

8

Jennifer

3 Oct 2025

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Stayed 2 nights

Room was small but clean, older and quaint hotel, no elevator. We found some good restaurants close by and could walk to park, and waterfront. It will be nice when they add some outdoor space.

10

Jennifer

2 Nov 2025

·

Stayed 5 nights

This hotel was excellent, very quaint and personal. We loved the European feel! The staff was so nice and helpful, the beds were comfortable and the entire hotel was very clean and well cared for! We were so close to all the shops and restaurants (just a few blocks walk to get on 2 of the main streets) - we loved going to coffee every morning at La Maison Smith and found so many great places to eat, explore, walk, shop and discover. Absolutely would stay here again!

10

Warren

29 Oct 2025

·

Stayed 1 night

Check in went well and attendant helped get our luggage upstairs. Room was clean and bed was very comfortable. Very walkable to sites and restaurants without being on a busy street. Would stay here again.

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Month	Average price
January	US$110
February	US$141
March	US$112
April	US$116
May	US$192
June	US$221
July	US$258
August	US$285
September	US$231
October	US$209
November	US$117
December	US$174

Su	Mo	Tu	We	Th	Fr	Sa
				1 $322	2	3
4 $374	5	6	7 $374	8 $295	9 $404	10
11 $357	12 $306	13 $389	14 $365	15	16	17 $325
18	19	20	21 $257	22 $290	23 $254	24
25 $182	26 $190	27 $183	28 $185	29 $231	30 $254	31

Hotel Acadia

Prices for Hotel Acadia

Monthly average prices

About this property

Location

Room options

Superior Room, 2 Queen Beds

Luxury Studio: One Queen Bed and 1 Double Sofa Bed

Family Suite

Deluxe Room, 1 King Bed

Classic Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Junior Suite, 1 Queen Bed

Guest reviews of Hotel Acadia

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Acadia

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $309	21 $349	22	23	24	25	26 $385
27	28 $454	29 $349	30 $395