Is parking available at the property?

Free self-parking is available on-site, but it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Elevators are available for easy access to different floors.

What is the location of the property in relation to key landmarks?

The hotel is located in Sainte-Foy-Sillery-Cap-Rouge, within a 5-minute drive of the Aquarium of Quebec and Laval University. It is approximately 4.7 miles from the Parliament Building and 5.1 miles from the Citadel of Quebec.

Does the property have a swimming pool?

Yes, there is an indoor pool available, as well as an outdoor heated pool. Pool access is available from 7:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Up to 3 children aged 11 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CAD 15 per day. Advance request or confirmation may be required for availability.

Hotel Quartier Quebec City

Average nightly price at Hotel Quartier, an Ascend Collection Hotel by month, last 12 months (USD)
Month	Average price
January	US$93
February	US$115
March	US$96
April	US$98
May	US$118
June	US$126
July	US$141
August	US$158
September	US$147
October	US$122
November	US$102
December	US$109

What guests think

At Hotel Quartier, an Ascend Collection Hotel, travellers consistently praise clean, comfortable rooms, friendly staff, and a convenient base near shopping and transit, while noting frequent road construction nearby and a building layout with many stairs.

Breakfast is widely appreciated for variety and value, but several guests report repetitive menus, lukewarm items, limited fruit or gluten free options, and slow replenishment. Multiple reviews mention poor soundproofing, occasional musty odors, small bathrooms, and some worn finishes or hard-to-regulate showers and AC. Overall, expect a practical base with helpful service and amenities, balanced by layout quirks and occasional noise or breakfast inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests appreciate the clean indoor pool, gym, and free parking with some EV chargers. However, many short stair runs and some floors without elevator access hinder mobility; the pool can feel small or be closed, and there is no on-site restaurant.

Related guest reviews

8

André

28 Jul 2025

·

Stayed 2 nights

No restaurant available. Just complimentary breakfast. The second morning the plate were not refilled quickly and people could not get much for breakfast. The hotel is nice and clean. Parking is free. Near Place Laurier shopping mall. About 15 min drive to downtown Quebec which is pretty good. Personnel are very friendly. The lobby is also very nice. Seems to be a busy spot for bus tourism. 3 buses arrived during our stay. But overall very nice. The inside pool looks a very small.

8

Masi

18 Aug 2025

·

Stayed 2 nights

2 et 3 Floors, don't have a elevator .But they didn't write this in the hotel description.

10

Steven

6 Nov 2025

·

Stayed 2 nights

Breakfast is amazing! They have free charging station for electric cars.

8

Yvan

15 Aug 2025

·

Stayed 2 nights

Bien que ce soit propre, les installations sont limitées. Pas de restaurant, ni microondes dans les chambres. La piscine est petite.

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10

Philippe

25 Jul 2025

·

Stayed 2 nights

Great indoor pool.

8

Merilee

17 Oct 2025

·

Stayed 3 nights

The hotel was very good except for stairs. One member of our group had mobility difficulties

10

James

14 Aug 2025

·

Stayed 3 nights

Excellent hotel. Spacious rooms, recently renovated, very clean. Hotel is located in a safe area. Onsite parking was free and convenient. Free breakfast was a nice perk (hot buffet, pancakes, toast, bagels, cereal, coffee/tea, juice). Clean pool open until 11pm, gym is well equipped and 24/7. Staff were attentive and quickly resolved an issue upon arrival. We will definitely stay here again.

10

Sheryl

30 Sept 2025

·

Stayed 2 nights

We stayed for 2 nights (Saturday-Monday). We checked in late but notified them ahead of time. Despite the late arrival, we were still welcomed with a friendly happy attitude by the front concierge staff. We were very well informed about the hotel, the restaurant & fast food near the area, so the staff is very knowledgeable and accommodating. All staff can speak and understand English very well. Superb on cleanliness, especially the rooms. The beds are very comfortable, spacious room, standup shower-superb, gym is clean and has no bad odour smell. Pool is warm and cozy, very clean. Hotel was a fair price considering we stayed on the weekend. Overall, we had a fantastic time in Quebec city and the hotel. Housekeeping staff are doing an amazing job, place is very well kept, very very clean and smells good. The hotel location is very convenient as it is close to all the ammenities/tourist area. Canyon Sainte-Anne is just about a 50 min drive, best waterfalls location I've been so far. Montmorency Falls is also not too far from there. The city is only 18 min away from the hotel. Beautiful Fairmont Chateau Hotel. The most important thing for us, besides the cleanliness and comfortness, is the Safety. We felt safe around the area, the only downside is the road construction. It's almost on all streets. Amazing, amazing!!! We will definitely come back to this hotel when we visit Quebec City again.

6

Stephanie

17 Oct 2025

·

Stayed 1 night

We stayed on the 2nd floor but be forewarned, there is no elevator. The hotel is built on a rock so you enter the main floor and then have to go up two flights of stairs and then down one to access your room. I would suggest staying on ground floor if you have mobility issues. We had a two queen room which was super small but the beds were very comfortable. Staff was friendly, breakfast was basic continental. Parking is cramped and almost full when we got there at 4 so the extra lot looks to be a pain to access with luggage. Road construction was taking place so it’s somewhat chaotic around the hotel.

10

Emilie

26 Aug 2025

·

Stayed 1 night

L’accueil, le parking gratuit, la piscine

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Cleanliness

Cleanliness is frequently praised across rooms and common areas. Some guests reported musty odors, dirty showers, or stained/smelly linens.

Related guest reviews

6

Guay

25 Dec 2025

·

Stayed 2 nights

Pas top propreté dans la salle de bain et murs avec coulisses de saleté dans la chambre. Pommeau de douche brisé. Lits confortables. Buffet déjeuner ok. Personnel très gentil.

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10

Hyukjin

1 Jan 2026

·

Stayed 2 nights

I was happy to stay here. It was clean, and the staff was kind.

6

Zhihao

6 Nov 2025

·

Stayed 2 nights

Floor was filthy if you walk bare feet. There’s no airflow in the room other than the indoor ac and fan

10

Pierre-Jim

17 Dec 2025

·

Stayed 4 nights

Room super clean, staff really good and nice parking

10

Chantal

16 Dec 2025

·

Stayed 4 nights

Old but very clean.. very good!

4

Michele

21 Aug 2025

·

Stayed 1 night

Shower was very dirty with corners and walls of shower covered in mold. Overall Room looks pretty banged up.

6

Anthony

30 Sept 2025

·

Stayed 4 nights

Noisy air conditioner and room had a musty smell

10

Marie-france

4 Aug 2025

·

Stayed 2 nights

Superbe hôtel extrêmement propre. Déjeuner assez diversifié avec crêpes et œufs. Piscine correct. J’y retournerais dans problème.

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8

Stephanie

17 Sept 2025

·

Stayed 2 nights

Hotel was clean but bedsheets did have a smell. Room refresh was minimal only towels replaced Breakfast was good and everything else about the hotel was good

2

Anne

31 Aug 2025

·

Stayed 2 nights

First night around midnight the people staying below us were very noisy. The night attendant at the front desk refused to ask them to quiet down, forcing us to pay for a 2nd room to move to. Reported this to hotel manager the next day, who said she would have a conversation with the desk attendant to see what happened. She said she would send me an email with her response to the situation. It is now 5 days later and haven’t heard from her. Also found a dead bug in my bed, along with some larvae. This place is disgusting, and the attempt to make our stay any more pleasant was non-existent. We will NEVER stay here or any other Ascend property again. Thanks for nothing, your hotel is a dump and your customer service sucks.

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Rooms

Beds are comfortable and several rooms are modern and quiet. Repeated comments note weak soundproofing, small rooms or bathrooms, worn flooring, dark or dated decor in places, noisy or hard-to-regulate AC/showers, humidity, and occasional Wi‑Fi hiccups.

Related guest reviews

2

Stanley

20 Nov 2025

·

Stayed 4 nights

Room was not soundproof at all. Can hardly sleep well with all the noise coming from upstairs and next to you.

8

Viktoria

20 Oct 2025

·

Stayed 3 nights

Das Hotel liegt an einer Hauptstrasse, aktuell ist hier eine große Baustelle, denke wenn hier viel Verkehr ist ist es in den Zimmern zu hören Die Zimmer sind groß und die Betten sind sehr bequem. Leider ist das ganze Hotel sehr dunkel gehalten und wirkt ungemütlich und veraltet. Das Bad hätte eine Renovierung nötig. Auch die Lobby wirkt dunkel und ungemütlich. Wir waren 3 Nächte dort, es war in Ordnung für uns.

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8

Eve

28 Nov 2025

·

Stayed 2 nights

Notre chambre était trop près des ascenseurs et on entendait un grondement.

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8

Yvon

19 Sept 2025

·

Stayed 1 night

very nice hotel, floors in our room were in fairly bad shape

6

Anthony

30 Sept 2025

·

Stayed 4 nights

Noisy air conditioner and room had a musty smell

8

Laurie-Eve

11 Feb 2026

·

Stayed 1 night

Very clean, enjoyable. Breakfast is good. I would give a five star but i had a room at a very busy spot and it was not calm enough. But overall very good.

6

Blake

7 Sept 2025

·

Stayed 1 night

Good location and easy access to the highway and shopping. Overall room was clean but room and bathroom was small.

8

Christina

9 Nov 2025

·

Stayed 1 night

Nice room although some wear Showers temperature was hard to regulate

10

Ryan

25 Jul 2025

·

Stayed 3 nights

This is a very nice hotel, very easy to get to and lots of parking. The only thing was the WIFI did not work very well at all

8

Ramatou

4 Jan 2026

·

Stayed 3 nights

La chambre est propre et agréable, bien que quelque peu petite. En revanche, les lits sont vraiment très confortables. Le petit-déjeuner inclus est un gros plus : offert sous forme de buffet, il est varié et très généreux. Les enfants ont beaucoup apprécié la piscine, dont la température est idéale (29 °C). Le seul point qui m’empêche de donner 5 étoiles concerne l’insonorisation, qui est déficiente. Après la première nuit, un passage à la pharmacie pour acheter des bouchons d’oreilles a toutefois réglé le problème!

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Service

Service is generally friendly, helpful, and accommodating. Some guests experienced slow or disorganized check-in, limited follow-up on issues, or inconsistent responses to noise complaints.

Related guest reviews

8

Richard

27 Dec 2025

·

Stayed 2 nights

Staff was friendly and room ready in time

10

Ravi

24 Aug 2025

·

Stayed 2 nights

Lovely staff and nice little hotel not their fault there is roadwork 24/7 right in front of the hotel

4

Zohreh

4 Sept 2025

·

Stayed 2 nights

We stayed for two nights and unfortunately had a disappointing experience. Check-in was poorly handled. we were told no clean rooms were available and asked to wait. While we were sitting right in front of the reception, staff began checking in other guests, and when we followed up, we were told they had forgotten we were waiting. On our second day, we were woken up by a mistaken 5 a.m. wake-up call, which left us starting our last day of vacation tired and with headaches. We reported this issue, and while we were told someone would follow up with us regarding compensation, we never heard back. Overall, the lack of attention to guests and poor communication left us quite disappointed.

10

Karyn

9 Sept 2025

·

Stayed 2 nights

Personnel très disponible et à l'écoute. Nous avons eu un problème avec notre véhicule et notre téléphone ne nous permettait de contacter l'assistance. L'accueil nous a permis de téléphoner de leur poste. Un grand merci

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10

Marilou

11 Oct 2025

·

Stayed 5 nights

Reception staffs are friendly and accommodating. Room was clean and well organized. Property close to shopping centre and public transportation accessible. Highly recommended. ⭐️⭐️⭐️⭐️⭐️

6

Gilbert

19 Sept 2025

·

Stayed 1 night

Delais très long pour s'enregistrer Manque de personnel je crois ?

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6

Josée

13 Oct 2025

·

Stayed 3 nights

We had a hard time sleeping since there was a construction site right in front of the hotel. We asked if we could change room the 2nd night, staff accomodated us which we appreciated. However, in the second room, we could hear everything the hallway, the heavy doors have no stopped so they slam loudly whenever someone goes in or out of their room, could hear all the conversations, the other rooms' tvs and all. Soundproofing the room with door improvements would hugely upgrade the experience. We were disappointed since it was advertised as "soundproof rooms". We changed hotel for the 3rd night. Included breakfast is decent and convenient.

10

Sheryl

30 Sept 2025

·

Stayed 2 nights

We stayed for 2 nights (Saturday-Monday). We checked in late but notified them ahead of time. Despite the late arrival, we were still welcomed with a friendly happy attitude by the front concierge staff. We were very well informed about the hotel, the restaurant & fast food near the area, so the staff is very knowledgeable and accommodating. All staff can speak and understand English very well. Superb on cleanliness, especially the rooms. The beds are very comfortable, spacious room, standup shower-superb, gym is clean and has no bad odour smell. Pool is warm and cozy, very clean. Hotel was a fair price considering we stayed on the weekend. Overall, we had a fantastic time in Quebec city and the hotel. Housekeeping staff are doing an amazing job, place is very well kept, very very clean and smells good. The hotel location is very convenient as it is close to all the ammenities/tourist area. Canyon Sainte-Anne is just about a 50 min drive, best waterfalls location I've been so far. Montmorency Falls is also not too far from there. The city is only 18 min away from the hotel. Beautiful Fairmont Chateau Hotel. The most important thing for us, besides the cleanliness and comfortness, is the Safety. We felt safe around the area, the only downside is the road construction. It's almost on all streets. Amazing, amazing!!! We will definitely come back to this hotel when we visit Quebec City again.

2

Anne

31 Aug 2025

·

Stayed 2 nights

First night around midnight the people staying below us were very noisy. The night attendant at the front desk refused to ask them to quiet down, forcing us to pay for a 2nd room to move to. Reported this to hotel manager the next day, who said she would have a conversation with the desk attendant to see what happened. She said she would send me an email with her response to the situation. It is now 5 days later and haven’t heard from her. Also found a dead bug in my bed, along with some larvae. This place is disgusting, and the attempt to make our stay any more pleasant was non-existent. We will NEVER stay here or any other Ascend property again. Thanks for nothing, your hotel is a dump and your customer service sucks.

10

Trudy

29 Sept 2025

·

Stayed 1 night

This hotel had a friendly and helpful staff. The restaurant next door was very good and convenient. Our room was clean, neat, and well supplied. We enjoyed our stay there.

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Location

Convenient for shopping and dining, with buses or a 15–20 minute drive to Old Québec. Ongoing road construction brings detours, access difficulties, and occasional noise.

Related guest reviews

8

Scott

9 Sept 2025

·

Stayed 3 nights

This was our third stay at this hotel and again no real complaints our room was not accessible but we didn’t think to ask before hand. The mall is two blocks away and very easy access to the scenic drive to Old Quebec and also the business route which can get very busy on a week day. Breakfast was good every morning and a great bonus where we would have spent $100 a day just for breakfast for 4. Clean fresh towels everyday. Overall a great stay.

10

Dleer

28 Oct 2025

·

Stayed 4 nights

Great service. Excellent staff. Very good breakfast buffet included. Very close to bus routes. Would come back to this hotel if come back for another Quebec visit.

10

Danielle

22 Sept 2025

·

Stayed 2 nights

Great stay. Good location with a nice scenic drive to old Quebec only 15 mins away. St Hubert’s next door was a nice addition. Construction in the front of the hotel but it was eat to access from the front or back. Would recommend.

8

R

8 Dec 2025

·

Stayed 4 nights

Aside the breakfast being the same everyday, the stay was lovely. The covered parking is a plus as we had a strong snow storm and the parking saved us the hassle of car snow clearing. The staff service is very friendly. Accessible to a bus stop that can take you to old Quebec as the parking there is scarce. The parking at city hall is most appropriate if you have to take the car.

10

Juan Carlos

30 Nov 2025

·

Stayed 2 nights

The area is not walkable

8

Olivier

27 Oct 2025

·

Stayed 2 nights

Il y a des travaux sur le boulevard Laurier qui dėbute a entre 6h00 et 7h00 am du Lundi au Dimanche. Tres bruyant pour les chambes donnant sur le boulevard Laurier.

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8

LUIS ERIC

25 Sept 2025

·

Stayed 2 nights

Excelente Hotel, un poco lejos, pero cerca de una ruta de transporte urbano con la cual llegas y regresas del viejo quebec

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10

Gabriel

1 Dec 2025

·

Stayed 1 night

The hotel was great no complaints here, it’s just area around the hotel that was inconvenient.

8

Judith

27 Nov 2025

·

Stayed 1 night

L’hôtel est très propre et service excellent. La chambre est très bien. Le petit déjeuner est très bon et varié. Près de bcp de restaurant et place Laurier

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10

Jen

30 Oct 2025

·

Stayed 1 night

Clean room, 20 min to old city, amazing breaky!! cute pool

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Dining

Included breakfast is often praised for variety and value. Many reviews also mention repetitive menus, lukewarm items, limited fruit or gluten-free choices, and slow replenishment at peak times.

Related guest reviews

8

Chris

29 Aug 2025

·

Stayed 3 nights

All was good except outside construction going all night And breakfast was limited and cold eggs

10

Joshua

9 Jul 2025

·

Stayed 2 nights

The breakfast was a mess and never enough food for the people that were there.

10

Andrée

15 Nov 2025

·

Stayed 1 night

Excellent hotel! Super déjeuner dans une belle salle

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8

Nathalie

10 Aug 2025

·

Stayed 2 nights

Pour le déjeuné à l’hôtel, la section buffet était trop petite pour la quantité de clients présents. Le coin où la nourriture est servi était petit et on restait coincé. Le choix nourriture était limitée. Le reste de notre séjour nous avons déjeuné ailleurs.

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10

David

20 Oct 2025

·

Stayed 3 nights

Breakfast is the same 3 days in a row. Scramble eggs, sausage, and mash potato maybe rotate with ham, bacon, and boil egg.

10

Chantal

16 Nov 2025

·

Stayed 2 nights

Méchant beau déjeuné!

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10

Rebecca

24 Oct 2025

·

Stayed 1 night

The breakfast could have had more variety as refreshments. They could have slippers for the pool. Staff was friendly hotel pretty and clean.

8

Catherine

4 Nov 2025

·

Stayed 2 nights

The breakfast menu was good, but could have more variety (fruits and proteins) I cannot est gluten and dairies. Having the list of ingredients would have been great to know what I could of eat. À least hard boiled eggs would make a complete meal. I really enjoyed finding gluten free oatmeal. The test was really great. Staff was really kind.

6

Démothène Yvette

3 Nov 2025

·

Stayed 7 nights

Petit-déjeuner très médiocre !!! Chambre propre. Personnel gentil.

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10

Sylvie

7 Nov 2025

·

Stayed 2 nights

Nice hotel, breakfast was good, excellent price!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $97	3 $91	4 $107	5 $110	6 $108	7 $118
8 $84	9 $85	10 $96	11 $93	12 $136	13 $113	14 $122
15 $84	16 $96	17 $99	18 $109	19 $115	20 $115	21 $139
22 $90	23 $90	24 $101	25 $112	26 $102	27 $174	28 $186
29 $89	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
		1 $118	2 $119	3 $116	4 $145	5 $145
6 $91	7 $96	8 $104	9 $114	10 $128	11 $160	12 $145
13 $90	14 $94	15 $101	16 $102	17 $102	18 $119	19 $119
20 $112	21 $108	22 $113	23 $114	24 $128	25 $133	26 $148
27 $116	28 $122	29 $122	30 $110	31 $122

Hotel Quartier, an Ascend Collection Hotel

Prices for Hotel Quartier, an Ascend Collection Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Guest reviews of Hotel Quartier, an Ascend Collection Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Quartier, an Ascend Collection Hotel

Considering this hotel for your Québec City trip?

Prices for upcoming dates

Business details