Name: Copthorne Hotel and Apartments Queenstown Lakeview
Address: 88 Frankton Road, Queenstown, New Zealand, Queenstown, Otago, New Zealand
Rating: 8

Guest reviews

8

Very good

Based on 4,448 verified reviews

Who stays here?

Business

3%

Couple

41%

Family

41%

Group

10%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Copthorne Hotel & Apartments Queenstown Lakeview, travellers consistently commend the walkable location, striking lake and mountain views, and spacious rooms with comfortable beds, while also noting dated interiors and mixed cleanliness and maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Brian

3 weeks ago

·

Stayed 1 night

Parking was very tightly spaced but was under cover and convenient. The views from the room were superb and the staff was very professional and helpful. The hot tub was a bonus.

6

Teresa

17 Mar 2026

·

Stayed 4 nights

Extremely comfortable beds. Excellent view. But the property is a bit tired and needs a little TLC. Was a bit odd that the ensuite didn’t have a toilet in it, and you had to go out in the hallway to a shared one. And in the downstairs, the toilet was separate to the bathroom, which only had a basin to wash your hands, so, they should have been in the same room, not 2 separate rooms? But, in saying that. We did like our stay, the staff were lovely. Ok distance from town. Walking down didn’t take too long, but back up the hill was a little struggle for the unfit. But, about a $10 uber fare, so that was great!

10

Joseph

15 Mar 2026

·

Stayed 3 nights

Awesome location and view!!!

6

Nick

6 Mar 2026

·

Stayed 4 nights

Great view of the lake, good to have balconies on both floors (living & bedrooms), good free parking, lots of room. Apartment was a bit dark & dingy, tired-looking, not overly clean & fresh, restaurant was terrible - poor food, no atmosphere.

6

David

9 Feb 2026

·

Stayed 2 nights

Hilary’s restaurant was closed for evening meals, not mentioned in communications from hotel. Breakfast was running out of items at 08.30 !

88 Frankton Road, Queenstown, New Zealand

Location

A stay at Copthorne Hotel and Apartments Queenstown Lakeview places you in the heart of Queenstown, within a 10-minute walk of St Josephs Parish and Queenstown Gardens. This hotel is 0.3 mi (0.4 km) from Lake Wakatipu and 0.4 mi (0.7 km) from Queenstown Beach.

St Josephs Parish(0.4 Miles)

Queenstown Gardens(0.4 Miles)

Queenstown Beach(0.5 Miles)

Queenstown Ice Arena(0.5 Miles)

Williams Cottage(0.5 Miles)

Church of St Peters(0.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, but guests must contact the property in advance to reserve a parking spot.

Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee of approximately NZD 35.00 for adults and NZD 17.50 for children.

Check-in is from 2:00 PM until midnight, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.

The hotel is situated in the heart of Queenstown, within a 10-minute walk of St Josephs Parish and Queenstown Gardens. It is approximately 0.3 miles from Lake Wakatipu and 0.4 miles from Queenstown Beach. The nearest major airport is Queenstown International Airport, located about 6.5 km away.

Children are welcome at the property. The minimum age for children to stay for free is not specified, so guests are encouraged to check directly with the property for specific age policies.

Copthorne Hotel and Apartments Queenstown Lakeview

Amenities

Property description

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