Pinewood Queenstown

The staff here are great and we booked it so that we had access to a kitchen, which was great (bbqs are also a plus). We knew that we would be sharing a bathroom, however, the building we were in had 1 toilet DOWNSTAIRS for 8 people. We have learned our lesson and won’t be booking a shared bathroom accommodation in the future. Even if it had been on the same floor as our room that would have been better, but we are older and walking downstairs at our age isn’t the best. There were also other guests who got up at 4am on our last morning and made a lot of noise, obviously not the hostel’s fault, but the walls are thin and the stairs are old and noisy.

DO NOT RENT THIS DUMP! Nothing like what we booked on their website. We were put in a rooming house, bed was comfy but took up most of the room. No towel service, finally got my own towels on day 3, we left early for excursion on Day 2 thinking we would get towels…Nope, and when went to office to ask for towels, they were all gone… Shower is useless. There is one control that works the temperature AND the pressure at the same time. The temperature is scalding hot so to try and use the shower, you have to turn it right down to cold, which is still HOT, and barely dribbles out of the shower head. Walls are paper thin…

Room, staff and location

Riom was lovely, staff helpful, bathroom was great

We requested to do make up room on the second day stayed but when we came back none being done, as we aware of your program but we opened the window on the shower on the first night so a lot of insect or debris on the towels, but the receptionist was helpful and borrowed us okay fan just surviving second night, so the housekeeping was let down otherwise we will give 5 star