Holiday Inn Queenstown Frankton Road by IHG
US$146
/ night
Avg. for October
Prices for Holiday Inn Queenstown Frankton Road by IHG
Select dates to see prices and availability
US$146
/ night
Avg. for October
Monthly average prices
Nightly prices at Holiday Inn Queenstown Frankton Road by IHG average US$102 in the cheapest month (June) and US$258 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$203 |
| February | US$258 |
| March | US$208 |
| April | US$175 |
| May | US$120 |
| June | US$102 |
| July | US$163 |
| August | US$159 |
| September | US$139 |
| October | US$146 |
| November | US$192 |
| December | US$213 |
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Oct · US$146
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Most expensive: February (~US$258)
Cheapest: June (~US$102)
About this property
Enjoy a range of recreational amenities, including a hot tub, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Amenities
Enjoy a range of recreational amenities, including a hot tub, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Enjoy British cuisine at Seasons Restaurant + Bar, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Rooms
Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
Located in Queenstown, Holiday Inn Queenstown Frankton Road by IHG is on a lake, a 5-minute drive from Queenstown Mall and 6 minutes from Kiwi Park. This hotel is 2.8 mi (4.6 km) from Skyline Queenstown and 6.7 mi (10.9 km) from Skippers Canyon.
What's nearby
Lake Wakatipu(0.3 Miles)
Frankton Beach(1.6 Miles)
St Josephs Parish(2.1 Miles)
Queenstown Gardens(2.2 Miles)
Queenstown Beach(2.2 Miles)
Queenstown Ice Arena(2.2 Miles)
Church of St Peters(2.3 Miles)
Williams Cottage(2.3 Miles)
Cookie Time Cookie Bar(2.3 Miles)
Queenstown Mall(2.3 Miles)
Queenstown Event Centre(2.4 Miles)
Alpine Aqualand(2.4 Miles)
Skycity Queenstown Casino(2.4 Miles)
Toi o Tahuna(2.5 Miles)
Steamer Wharf(2.5 Miles)
The preferred airport for Holiday Inn Queenstown Frankton Road by IHG is Queenstown Intl. Airport (ZQN)(2.7 Miles)
Parking
Restaurant
Non-smoking rooms
Business centre
Room service
Housekeeping
Location
594 Frankton Road, Queenstown, New Zealand
Lake Wakatipu (0.3 Miles)
Frankton Beach (1.6 Miles)
St Josephs Parish (2.1 Miles)
Queenstown Gardens (2.2 Miles)
Queenstown Beach (2.2 Miles)
Queenstown Ice Arena (2.2 Miles)
Room options
11
Standard Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
280 ft²
Air ConditioningHeatingWi-Fi (Free)
15
Standard Room, Multiple Beds, Lake View
Room details
1 Double Bed
and 1 Single Bed
Sleeps 2
280 ft²
Air ConditioningHeatingWi-Fi (Free)
14
Premium Room, 2 Double Beds, Lake View
Room details
2 Double Beds
Sleeps 3
323 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Standard Room, 1 King Bed, Lake View
Room details
1 Extra-Large Double Bed
Sleeps 2
280 ft²
Air ConditioningHeatingWi-Fi (Free)
13
Premium Room, Multiple Beds, Lake View
Room details
1 Extra-Large Double Bed
and 1 Single Bed
Sleeps 3
269 ft²
Air ConditioningHeatingWi-Fi (Free)
11
Standard Room
Room details
1 Single Bed
Sleeps 2
280 ft²
Air ConditioningHeatingWi-Fi (Free)
13
Standard Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
280 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Holiday Inn Queenstown Frankton Road by IHG
8.3
Very good
Based on 2,029 verified reviews
Who stays here?
Business
5%
Couple
59%
Family
30%
Group
5%
What guests think
AI-generated summary based on recent guest reviews
At Holiday Inn Queenstown Frankton Road by IHG, travellers praise beautiful lake views, friendly staff, and good breakfasts, while noting dated, often small rooms, paid and sometimes tricky parking, mixed cleanliness, and an out-of-town location that many reach by bus.
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What guests think
At Holiday Inn Queenstown Frankton Road by IHG, travellers praise beautiful lake views, friendly staff, and good breakfasts, while noting dated, often small rooms, paid and sometimes tricky parking, mixed cleanliness, and an out-of-town location that many reach by bus.
Facilities include a small gym and spa or hot tubs, with some guests finding the wellness areas dated or inconvenient to reach. Several reviews mention noise from the road or heating units and occasional Wi-Fi dropouts. Best suited to travellers prioritizing function over polish.
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AI-generated summary based on recent guest reviews
Facilities
Paid parking is common and can be limited or awkward; the gym is small and some equipment reportedly not working. Spa or hot tubs and a sauna are available, though a few guests found them dated or far from rooms.
Related guest reviews
6
Kylie
1 Oct 2025
·
Stayed 2 nights
Good stay overall if your going to charge for parking though need parks actually available better gym equipment or make the gym bigger some of the gym equipment wasn’t going and the bathroom vanity was broken the meal and restaurant were lovely though couldn’t fault that
Good stay overall if your going to charge for parking though need parks actually available better gym equipment or make the gym bigger some of the gym equipment wasn’t going and the bathroom vanity was broken the meal and restaurant were lovely though couldn’t fault that
10
Neha
30 Jul 2024
·
Stayed 3 nights
Spa was great and location
Spa was great and location
8
Susanne
4 Apr 2025
·
Stayed 2 nights
We enjoyed the breakfasts and the gym (although small).
We enjoyed the breakfasts and the gym (although small).
8
George
11 Apr 2025
·
Stayed 1 night
A very nice property with very effective and efficient staff. Parking is somewhat quirky. Howevrr, overall a very nice property.
A very nice property with very effective and efficient staff. Parking is somewhat quirky. Howevrr, overall a very nice property.
4
Jael
11 Jan 2025
·
Stayed 3 nights
No free parking for customers. It's expensive
No free parking for customers. It's expensive
8
Vijay
12 Jan 2025
·
Stayed 2 nights
Parking was a night mare. It is additional $20/night..all internal roads are narrow and sloped and curvy. Breakfast options were plenty and they changed the some items the next day. Rooms are near but small. My main issue was power outlets was only available on one side of the beds. No way to connect to a power outlet if you are on the other queen bed. It have been better if the outlets are in the middle.
Parking was a night mare. It is additional $20/night..all internal roads are narrow and sloped and curvy. Breakfast options were plenty and they changed the some items the next day. Rooms are near but small. My main issue was power outlets was only available on one side of the beds. No way to connect to a power outlet if you are on the other queen bed. It have been better if the outlets are in the middle.
10
Shaghayegh
15 Jul 2025
·
Stayed 2 nights
The place is nice and clean. Staffs are fantastic. Nice 45minutes walk by the lake to Queenstown. You need to pay for hotel parking however we managed free street parking. Only downside was that the spa was very far to our room, it is winter, we opted to not walk to the spa even though we booked the place for the spa.
The place is nice and clean. Staffs are fantastic. Nice 45minutes walk by the lake to Queenstown. You need to pay for hotel parking however we managed free street parking. Only downside was that the spa was very far to our room, it is winter, we opted to not walk to the spa even though we booked the place for the spa.
10
Michael
20 Jan 2025
·
Stayed 1 night
Hotel is a bit dated, but it had air conditioning and the bed was comfy. It had hot tubs as well that we didn’t use. It’s close to downtown Queenstown, but not really walkable.
Hotel is a bit dated, but it had air conditioning and the bed was comfy. It had hot tubs as well that we didn’t use. It’s close to downtown Queenstown, but not really walkable.
10
Laurence
13 Nov 2023
·
Stayed 3 nights
Great view of the mountains and lake. Liked the sauna. Good breakfast. Convenient parking.
Great view of the mountains and lake. Liked the sauna. Good breakfast. Convenient parking.
6
Wayne
8 May 2024
·
Stayed 1 night
It was appalling having to pay extra for the car park. The car park cost is not on hotels .com or Booking .com. Which is where the bookings are done........Disgusting rip off!!!!!!
It was appalling having to pay extra for the car park. The car park cost is not on hotels .com or Booking .com. Which is where the bookings are done........Disgusting rip off!!!!!!
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms spotless or very clean, but several reported lapses such as dirty tubs, mold, dust, and inconsistent bathroom cleaning.
Related guest reviews
6
Precious
12 May 2025
·
Stayed 2 nights
It was on a busy road and the room wasn’t as clean as we’d like. Wasn’t a fan of this particular area.
It was on a busy road and the room wasn’t as clean as we’d like. Wasn’t a fan of this particular area.
8
Ro Sainimere
11 Nov 2025
·
Stayed 2 nights
Room was spotless
Room was spotless
8
Donna
18 Nov 2025
·
Stayed 1 night
The room was spotless and both the reception and restaurant staff were attentive and helpful and very welcoming. The room had a great view with a balcony.
The room was spotless and both the reception and restaurant staff were attentive and helpful and very welcoming. The room had a great view with a balcony.
6
Orsolya
8 Jan 2023
·
Stayed 3 nights
The hotel has a great view of the lake. Unfortunately, the view doesn’t make up for the dirty bath tub we had in our room. It wasn’t just stray hair that’s easy to miss, it was stuck on grime that needs to be scrubbed. I scrubbed the bottom of the tub with a towel before standing in it, but it took me a minute without proper tools. I understand that staff shortage is an issue, but this is dirt that has been consistently missed, not from the previous guest.
The hotel has a great view of the lake. Unfortunately, the view doesn’t make up for the dirty bath tub we had in our room. It wasn’t just stray hair that’s easy to miss, it was stuck on grime that needs to be scrubbed. I scrubbed the bottom of the tub with a towel before standing in it, but it took me a minute without proper tools. I understand that staff shortage is an issue, but this is dirt that has been consistently missed, not from the previous guest.
4
Chiu Shu
17 Oct 2025
·
Stayed 4 nights
Cleaning not ok
Cleaning not ok
6
A P
25 Feb 2024
·
Stayed 2 nights
For the premium price, this was a shocker. Will never be back. And would seek out at least a partial refund. Cleanliness and condition was that of a backpacker hostel, but with a $400/night price tag. Dust and dead bugs on every flat surface. Mold and holes in the corners of the room. Toothpaste spatter on the bathroom mirror. Live bugs and spiders in the bathroom. Paint peeling off the ceiling. The pizza ordered from the “Italian restaurant” on-site was probably the worst pizza I’ve ever had. Only ate it because the hotel is too far to get anywhere else without a car, and I was hungry. A frozen pizza from the supermarket would’ve been better… I will say that the staff at the front desk when I checked in was extremely helpful and friendly.
For the premium price, this was a shocker. Will never be back. And would seek out at least a partial refund. Cleanliness and condition was that of a backpacker hostel, but with a $400/night price tag. Dust and dead bugs on every flat surface. Mold and holes in the corners of the room. Toothpaste spatter on the bathroom mirror. Live bugs and spiders in the bathroom. Paint peeling off the ceiling. The pizza ordered from the “Italian restaurant” on-site was probably the worst pizza I’ve ever had. Only ate it because the hotel is too far to get anywhere else without a car, and I was hungry. A frozen pizza from the supermarket would’ve been better… I will say that the staff at the front desk when I checked in was extremely helpful and friendly.
10
Cemile
3 Jun 2024
·
Stayed 3 nights
The location is wonderful because you wake up to peaceful lake views and mountains right outside your window. The rooms are spotlessly clean. It's super easy to jump into town on the local bus right outside the hotel or go to other destinations. Personally, I liked it better than staying right in the center. It was much more enjoyable and vacation-like. You got the best of both worlds and a hot tub.
The location is wonderful because you wake up to peaceful lake views and mountains right outside your window. The rooms are spotlessly clean. It's super easy to jump into town on the local bus right outside the hotel or go to other destinations. Personally, I liked it better than staying right in the center. It was much more enjoyable and vacation-like. You got the best of both worlds and a hot tub.
10
Debra
28 Nov 2025
·
Stayed 2 nights
Everything was clean.
Everything was clean.
2
Dawson
6 Jan 2025
·
Stayed 2 nights
Very disappointed in our stay here. Our room had clear signs of damage with damaged wall linings, the bathroom ceiling was covered in mould as the fan did not work and it did not have opening windows. This meant hot warm air from the shower had nowhere else to go except for the room we were staying in. Aside from the mouldy ceiling and health risk. The shower head was also damaged and had leaked - the hotels fix was a bit of tape which did not work. Be careful as they charge a $200 security deposit upon checking in so if you’re worried - take photos!
Very disappointed in our stay here. Our room had clear signs of damage with damaged wall linings, the bathroom ceiling was covered in mould as the fan did not work and it did not have opening windows. This meant hot warm air from the shower had nowhere else to go except for the room we were staying in. Aside from the mouldy ceiling and health risk. The shower head was also damaged and had leaked - the hotels fix was a bit of tape which did not work. Be careful as they charge a $200 security deposit upon checking in so if you’re worried - take photos!
10
Shaghayegh
15 Jul 2025
·
Stayed 2 nights
The place is nice and clean. Staffs are fantastic. Nice 45minutes walk by the lake to Queenstown. You need to pay for hotel parking however we managed free street parking. Only downside was that the spa was very far to our room, it is winter, we opted to not walk to the spa even though we booked the place for the spa.
The place is nice and clean. Staffs are fantastic. Nice 45minutes walk by the lake to Queenstown. You need to pay for hotel parking however we managed free street parking. Only downside was that the spa was very far to our room, it is winter, we opted to not walk to the spa even though we booked the place for the spa.
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AI-generated summary based on recent guest reviews
Rooms
Rooms often feel small and somewhat dated, with lake views in some. Some report noise from the road or heating units and occasional Wi-Fi dropouts; power outlets placement can be inconvenient.
Related guest reviews
6
Precious
12 May 2025
·
Stayed 2 nights
It was on a busy road and the room wasn’t as clean as we’d like. Wasn’t a fan of this particular area.
It was on a busy road and the room wasn’t as clean as we’d like. Wasn’t a fan of this particular area.
4
Janice
26 Mar 2024
·
Stayed 1 night
We booked a king size room with lake views, and upon check in were told we were being ‘upgraded’ to a premium room with two double beds 🙄 I requested the room I originally booked with a queen bed, and was then told their was ‘maintenance’ happening. The only other option was a room with a double bed and a single bed, so basically we had no choice but the room they gave us. No apology given, or discount, they just continued to act like this was an ‘upgrade’. Conditions were to be expected based on the price point. Older motel in need of renovations. Overall displeased with the experience and would not recommend to others.
We booked a king size room with lake views, and upon check in were told we were being ‘upgraded’ to a premium room with two double beds 🙄 I requested the room I originally booked with a queen bed, and was then told their was ‘maintenance’ happening. The only other option was a room with a double bed and a single bed, so basically we had no choice but the room they gave us. No apology given, or discount, they just continued to act like this was an ‘upgrade’. Conditions were to be expected based on the price point. Older motel in need of renovations. Overall displeased with the experience and would not recommend to others.
10
Dorothy
6 Jul 2024
·
Stayed 1 night
Rooms a little dated however view was incredible and staff amazing
Rooms a little dated however view was incredible and staff amazing
6
Samantha
2 Jun 2024
·
Stayed 1 night
View was great, room was clean. Reception were lovely. Unfortunately room next door was quite loud and heat pump was very noisy.
View was great, room was clean. Reception were lovely. Unfortunately room next door was quite loud and heat pump was very noisy.
6
Graham
13 Dec 2025
·
Stayed 2 nights
Room is bit tired. Small for 3 persons. Breakfast not great in terms of quality, taste and varieties. Not a 4 stars hotel standard. Staff are friendly. Location not closed to amenities but lake view was good.
Room is bit tired. Small for 3 persons. Breakfast not great in terms of quality, taste and varieties. Not a 4 stars hotel standard. Staff are friendly. Location not closed to amenities but lake view was good.
6
Anand
5 Jul 2024
·
Stayed 3 nights
The only issues I had was wifi was not upgraded it kept cutting off if you are look for wifi speed more then 20 mbps this is not your place
The only issues I had was wifi was not upgraded it kept cutting off if you are look for wifi speed more then 20 mbps this is not your place
8
Vijay
12 Jan 2025
·
Stayed 2 nights
Parking was a night mare. It is additional $20/night..all internal roads are narrow and sloped and curvy. Breakfast options were plenty and they changed the some items the next day. Rooms are near but small. My main issue was power outlets was only available on one side of the beds. No way to connect to a power outlet if you are on the other queen bed. It have been better if the outlets are in the middle.
Parking was a night mare. It is additional $20/night..all internal roads are narrow and sloped and curvy. Breakfast options were plenty and they changed the some items the next day. Rooms are near but small. My main issue was power outlets was only available on one side of the beds. No way to connect to a power outlet if you are on the other queen bed. It have been better if the outlets are in the middle.
10
Anthony
14 Mar 2025
·
Stayed 3 nights
Staff were exceptionally friendly and helpful, even helped put our luggage in our car. Room is about due for a bit of painting and patching of dings in walls and bath
Staff were exceptionally friendly and helpful, even helped put our luggage in our car. Room is about due for a bit of painting and patching of dings in walls and bath
10
Michael
20 Jan 2025
·
Stayed 1 night
Hotel is a bit dated, but it had air conditioning and the bed was comfy. It had hot tubs as well that we didn’t use. It’s close to downtown Queenstown, but not really walkable.
Hotel is a bit dated, but it had air conditioning and the bed was comfy. It had hot tubs as well that we didn’t use. It’s close to downtown Queenstown, but not really walkable.
8
Anthony
11 Apr 2023
·
Stayed 5 nights
Likes everything except the size of the rooms.
Likes everything except the size of the rooms.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, helpful, and accommodating. However, a few guests noted miscommunication at the restaurant, billing or parking disputes, and occasional check-in issues.
Related guest reviews
8
Donna
18 Nov 2025
·
Stayed 1 night
The room was spotless and both the reception and restaurant staff were attentive and helpful and very welcoming. The room had a great view with a balcony.
The room was spotless and both the reception and restaurant staff were attentive and helpful and very welcoming. The room had a great view with a balcony.
4
Anupam
28 Oct 2024
·
This is a decent and quiet property. The overall property conditions and facilities are quite good, although our stay was clouded by some poor service/communication which we faced during our two nights stay at the Holiday Inn - Frankton Road Queenstown. We were advised by the receptionist / duty manager (around 3 pm) that the restaurant would be open for dinner up until 9 pm. Considering our lunch was quite decent, we opted to have our dinner as well as other meals at the hotel (restaurant). However when we arrived for dinner at approx 8 pm and were asked to take a seat, another member of the staff advised us that the last dinner service ended at 8pm and they could not serve us anymore as they were too busy serving a group. While we understand and appreciate a hotel should look after its bigger clienteles. we did not expect such poor communication from a chain hotel. At the very least, one of the staff could have informed us, given we were advised only couple hours earlier that dinner would be served until 9 pm. A clear example of the right not knowing what the left hand is doing! My partner and I left the restaurant with a bad taste, given we were initially allowed to enter and sit at the restaurant. As a newly wedded couple from Australia, I will not be returning or recommending this hotel to anyone.
This is a decent and quiet property. The overall property conditions and facilities are quite good, although our stay was clouded by some poor service/communication which we faced during our two nights stay at the Holiday Inn - Frankton Road Queenstown. We were advised by the receptionist / duty manager (around 3 pm) that the restaurant would be open for dinner up until 9 pm. Considering our lunch was quite decent, we opted to have our dinner as well as other meals at the hotel (restaurant). However when we arrived for dinner at approx 8 pm and were asked to take a seat, another member of the staff advised us that the last dinner service ended at 8pm and they could not serve us anymore as they were too busy serving a group. While we understand and appreciate a hotel should look after its bigger clienteles. we did not expect such poor communication from a chain hotel. At the very least, one of the staff could have informed us, given we were advised only couple hours earlier that dinner would be served until 9 pm. A clear example of the right not knowing what the left hand is doing! My partner and I left the restaurant with a bad taste, given we were initially allowed to enter and sit at the restaurant. As a newly wedded couple from Australia, I will not be returning or recommending this hotel to anyone.
10
Udara
2 Mar 2024
·
Stayed 3 nights
The check in process is fast and smooth. The staff is really helpful and kind. The property is clean.
The check in process is fast and smooth. The staff is really helpful and kind. The property is clean.
10
Geo
12 Jul 2025
·
Stayed 1 night
Excellent Stay..Friendly Staff
Excellent Stay..Friendly Staff
4
Christelle
23 Oct 2023
·
Stayed 3 nights
Upon arrival, we were advised that the card machine does not work for eftpos/debit payment and that we can only make our payment via paywave. This was annoying as it means we were forced to pay the surcharge. Rajesh, who was on the front desk then tried to charge bond separately as well which then meant we would have had another $15 surcharge taken from us. I then respectfully called him out and said " what are you doing, i am not making the payment twice" and he immediately knew that what he was doing was not okay. Rajesh then said we don't have to pay the bond and that is fine. We were happy with that, we also VERY CLEARLY advised that we will not be using the property carpark of $20 per night. Upon checkout we were charged for every night that we stayed saying we used the parking which we definitely did not. This is clearly just the workers trying to rip us off and it was very obvious from the start that this is whats happening. As soon as we said we didn't park there they were like :"oh oh oh and removed it acting stupid. I wonder how many foreigners are being ripped off here ! Its also pathetic that i called twice before check in to advise this was a very special occasion for us and that we would like to be suited in a room with a bit more privacy (the one with the balcony). we were promised that the staff would accommodate our request. Rajesh then told me there were no notes on my file for the room request which is untrue. Disgraceful customer service we won't be back !
Upon arrival, we were advised that the card machine does not work for eftpos/debit payment and that we can only make our payment via paywave. This was annoying as it means we were forced to pay the surcharge. Rajesh, who was on the front desk then tried to charge bond separately as well which then meant we would have had another $15 surcharge taken from us. I then respectfully called him out and said " what are you doing, i am not making the payment twice" and he immediately knew that what he was doing was not okay. Rajesh then said we don't have to pay the bond and that is fine. We were happy with that, we also VERY CLEARLY advised that we will not be using the property carpark of $20 per night. Upon checkout we were charged for every night that we stayed saying we used the parking which we definitely did not. This is clearly just the workers trying to rip us off and it was very obvious from the start that this is whats happening. As soon as we said we didn't park there they were like :"oh oh oh and removed it acting stupid. I wonder how many foreigners are being ripped off here ! Its also pathetic that i called twice before check in to advise this was a very special occasion for us and that we would like to be suited in a room with a bit more privacy (the one with the balcony). we were promised that the staff would accommodate our request. Rajesh then told me there were no notes on my file for the room request which is untrue. Disgraceful customer service we won't be back !
10
Karan
13 Apr 2023
·
Stayed 3 nights
The staff is super nice and extremely accommodating. Lakshay in restaurant is a star and so are Angel, Sahil and Sagar at reception. Special thanks to the General Manager (Akhlesh) who looks after the operations closely enough ensuring a great stay for all guests.
The staff is super nice and extremely accommodating. Lakshay in restaurant is a star and so are Angel, Sahil and Sagar at reception. Special thanks to the General Manager (Akhlesh) who looks after the operations closely enough ensuring a great stay for all guests.
10
Matthew
28 Feb 2024
·
Stayed 3 nights
The views from our room are perhaps the most beautiful and majestic in my stays in hotels around the USA and several other international destinations. Service was top notch and the staff was very friendly. Great stay.
The views from our room are perhaps the most beautiful and majestic in my stays in hotels around the USA and several other international destinations. Service was top notch and the staff was very friendly. Great stay.
10
Anthony
14 Mar 2025
·
Stayed 3 nights
Staff were exceptionally friendly and helpful, even helped put our luggage in our car. Room is about due for a bit of painting and patching of dings in walls and bath
Staff were exceptionally friendly and helpful, even helped put our luggage in our car. Room is about due for a bit of painting and patching of dings in walls and bath
6
Françoise
19 May 2024
·
Stayed 1 night
Arrivée vers 20h par vol aerien, une premier chambre nous a été attribuée, mais elle etait déja occupée, puis une seconde qui navait pas etais pas chauffée,il faisait zero degrés dehors et pas beaucoup plus dans la chambre... nous avons dormi dans un frigo...
Arrivée vers 20h par vol aerien, une premier chambre nous a été attribuée, mais elle etait déja occupée, puis une seconde qui navait pas etais pas chauffée,il faisait zero degrés dehors et pas beaucoup plus dans la chambre... nous avons dormi dans un frigo...
10
Primrose
4 Nov 2025
·
Stayed 3 nights
Amazing service!
Amazing service!
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AI-generated summary based on recent guest reviews
Location
Between the airport and downtown on Frankton Road: not central but well served by frequent buses, and walking to town can take about 45–50 minutes. Some liked the lakeside setting; others disliked the busy road.
Related guest reviews
6
Precious
12 May 2025
·
Stayed 2 nights
It was on a busy road and the room wasn’t as clean as we’d like. Wasn’t a fan of this particular area.
It was on a busy road and the room wasn’t as clean as we’d like. Wasn’t a fan of this particular area.
6
Marilyn
3 Nov 2025
·
Stayed 1 night
need transport to go anywhere?
need transport to go anywhere?
10
Samantha
12 Mar 2025
·
Stayed 1 night
Really convenient for the airport. All car parking spaces were full but we had no problem parking in the public car park across the road. Lots of dinning options around the hotel. Very good breakfast at the hotel
Really convenient for the airport. All car parking spaces were full but we had no problem parking in the public car park across the road. Lots of dinning options around the hotel. Very good breakfast at the hotel
8
Douglas
11 Jan 2025
·
This hotel is a bit expensive. You pay for the great views from most rooms and from the hotel restaurant. Good breakfast or dinner if you choose to pay extra. Location is on the road out of town, so you may need to take bus or taxi to visit downtown where all the restaurants are. I walked downtown from the hotel a few times, which is a lovely stroll on a path beside the lake, but takes about 50 minutes or longer. Bus tours will pick you up at the nearby bus stop on their way, but you need to arrange ahead of time.
This hotel is a bit expensive. You pay for the great views from most rooms and from the hotel restaurant. Good breakfast or dinner if you choose to pay extra. Location is on the road out of town, so you may need to take bus or taxi to visit downtown where all the restaurants are. I walked downtown from the hotel a few times, which is a lovely stroll on a path beside the lake, but takes about 50 minutes or longer. Bus tours will pick you up at the nearby bus stop on their way, but you need to arrange ahead of time.
10
Reda
1 Aug 2024
·
Stayed 3 nights
This was very clean, friendly and tidy accomodation to stay in. Modern bathroom, but no fan or ventilation to let out air/steam. The staff are super friendly and helpful. Only a few mins drive to Queenstown town centre. Not walking friendly. Would definately stay again!
This was very clean, friendly and tidy accomodation to stay in. Modern bathroom, but no fan or ventilation to let out air/steam. The staff are super friendly and helpful. Only a few mins drive to Queenstown town centre. Not walking friendly. Would definately stay again!
10
kate
21 Aug 2023
·
Stayed 7 nights
Lovely reception & dining area with great view. Good bus connections for town/ski fields.
Lovely reception & dining area with great view. Good bus connections for town/ski fields.
8
Sabine
21 Jan 2025
·
Stayed 2 nights
Nära flygplatsen och bekvämt med bil. Bussar går frekvent från hotellet också, till både flygplats och centrum. Fint och lungt läge, men dyrt för det man får (vilket är fallet i Queenstown i stort).
Nära flygplatsen och bekvämt med bil. Bussar går frekvent från hotellet också, till både flygplats och centrum. Fint och lungt läge, men dyrt för det man får (vilket är fallet i Queenstown i stort).
10
Shaghayegh
15 Jul 2025
·
Stayed 2 nights
The place is nice and clean. Staffs are fantastic. Nice 45minutes walk by the lake to Queenstown. You need to pay for hotel parking however we managed free street parking. Only downside was that the spa was very far to our room, it is winter, we opted to not walk to the spa even though we booked the place for the spa.
The place is nice and clean. Staffs are fantastic. Nice 45minutes walk by the lake to Queenstown. You need to pay for hotel parking however we managed free street parking. Only downside was that the spa was very far to our room, it is winter, we opted to not walk to the spa even though we booked the place for the spa.
10
Grace
19 Aug 2024
·
Stayed 1 night
Comfortable for an overnight stay. Location is not convenient if you want to go to town.
Comfortable for an overnight stay. Location is not convenient if you want to go to town.
10
Michael
20 Jan 2025
·
Stayed 1 night
Hotel is a bit dated, but it had air conditioning and the bed was comfy. It had hot tubs as well that we didn’t use. It’s close to downtown Queenstown, but not really walkable.
Hotel is a bit dated, but it had air conditioning and the bed was comfy. It had hot tubs as well that we didn’t use. It’s close to downtown Queenstown, but not really walkable.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality and variety, and the on-site Italian restaurant received compliments. Some guests disliked certain dishes and reported limited bar options and dinner-hours miscommunication.
Related guest reviews
8
Gerald
20 Feb 2023
·
Stayed 2 nights
It was ok but no real character! Staff were friendly and helpful. Good breakfast! Limited bar !
It was ok but no real character! Staff were friendly and helpful. Good breakfast! Limited bar !
8
Sean
21 Aug 2024
·
Stayed 1 night
The resturaunt was excellent. Amazing Italian food Best ive had
The resturaunt was excellent. Amazing Italian food Best ive had
10
Samantha
12 Mar 2025
·
Stayed 1 night
Really convenient for the airport. All car parking spaces were full but we had no problem parking in the public car park across the road. Lots of dinning options around the hotel. Very good breakfast at the hotel
Really convenient for the airport. All car parking spaces were full but we had no problem parking in the public car park across the road. Lots of dinning options around the hotel. Very good breakfast at the hotel
4
Anupam
28 Oct 2024
·
This is a decent and quiet property. The overall property conditions and facilities are quite good, although our stay was clouded by some poor service/communication which we faced during our two nights stay at the Holiday Inn - Frankton Road Queenstown. We were advised by the receptionist / duty manager (around 3 pm) that the restaurant would be open for dinner up until 9 pm. Considering our lunch was quite decent, we opted to have our dinner as well as other meals at the hotel (restaurant). However when we arrived for dinner at approx 8 pm and were asked to take a seat, another member of the staff advised us that the last dinner service ended at 8pm and they could not serve us anymore as they were too busy serving a group. While we understand and appreciate a hotel should look after its bigger clienteles. we did not expect such poor communication from a chain hotel. At the very least, one of the staff could have informed us, given we were advised only couple hours earlier that dinner would be served until 9 pm. A clear example of the right not knowing what the left hand is doing! My partner and I left the restaurant with a bad taste, given we were initially allowed to enter and sit at the restaurant. As a newly wedded couple from Australia, I will not be returning or recommending this hotel to anyone.
This is a decent and quiet property. The overall property conditions and facilities are quite good, although our stay was clouded by some poor service/communication which we faced during our two nights stay at the Holiday Inn - Frankton Road Queenstown. We were advised by the receptionist / duty manager (around 3 pm) that the restaurant would be open for dinner up until 9 pm. Considering our lunch was quite decent, we opted to have our dinner as well as other meals at the hotel (restaurant). However when we arrived for dinner at approx 8 pm and were asked to take a seat, another member of the staff advised us that the last dinner service ended at 8pm and they could not serve us anymore as they were too busy serving a group. While we understand and appreciate a hotel should look after its bigger clienteles. we did not expect such poor communication from a chain hotel. At the very least, one of the staff could have informed us, given we were advised only couple hours earlier that dinner would be served until 9 pm. A clear example of the right not knowing what the left hand is doing! My partner and I left the restaurant with a bad taste, given we were initially allowed to enter and sit at the restaurant. As a newly wedded couple from Australia, I will not be returning or recommending this hotel to anyone.
8
Susanne
4 Apr 2025
·
Stayed 2 nights
We enjoyed the breakfasts and the gym (although small).
We enjoyed the breakfasts and the gym (although small).
10
Robyn
20 Jun 2024
·
Stayed 7 nights
I enjoyed my stay here. Great location. Breakfast was varied & plentiful. Room was clean & bed comfy
I enjoyed my stay here. Great location. Breakfast was varied & plentiful. Room was clean & bed comfy
6
A P
25 Feb 2024
·
Stayed 2 nights
For the premium price, this was a shocker. Will never be back. And would seek out at least a partial refund. Cleanliness and condition was that of a backpacker hostel, but with a $400/night price tag. Dust and dead bugs on every flat surface. Mold and holes in the corners of the room. Toothpaste spatter on the bathroom mirror. Live bugs and spiders in the bathroom. Paint peeling off the ceiling. The pizza ordered from the “Italian restaurant” on-site was probably the worst pizza I’ve ever had. Only ate it because the hotel is too far to get anywhere else without a car, and I was hungry. A frozen pizza from the supermarket would’ve been better… I will say that the staff at the front desk when I checked in was extremely helpful and friendly.
For the premium price, this was a shocker. Will never be back. And would seek out at least a partial refund. Cleanliness and condition was that of a backpacker hostel, but with a $400/night price tag. Dust and dead bugs on every flat surface. Mold and holes in the corners of the room. Toothpaste spatter on the bathroom mirror. Live bugs and spiders in the bathroom. Paint peeling off the ceiling. The pizza ordered from the “Italian restaurant” on-site was probably the worst pizza I’ve ever had. Only ate it because the hotel is too far to get anywhere else without a car, and I was hungry. A frozen pizza from the supermarket would’ve been better… I will say that the staff at the front desk when I checked in was extremely helpful and friendly.
10
Sunita
20 Apr 2023
·
Stayed 2 nights
Nice view of the lake. Very clean and tidy rooms comfortable bed. Only problem was we had to wait for breakfast some dishes were not ready or refilled on time. And yes you have to pay $20 for parking per night which i feel was expensive beside that we had a lovely stay.
Nice view of the lake. Very clean and tidy rooms comfortable bed. Only problem was we had to wait for breakfast some dishes were not ready or refilled on time. And yes you have to pay $20 for parking per night which i feel was expensive beside that we had a lovely stay.
10
J
13 Feb 2024
·
Stayed 3 nights
I spent 3 nights in a standard room. There was a comfortable bed, AC and small fridge and microwave. It is across from a bus stop with a bus every 15 mins. The hotel has ample parking. Breakfast was very good both hot and cold with lovely view of lakes and mountains. The rooms are in two storey blocks, some with balcony but not all with lake view.
I spent 3 nights in a standard room. There was a comfortable bed, AC and small fridge and microwave. It is across from a bus stop with a bus every 15 mins. The hotel has ample parking. Breakfast was very good both hot and cold with lovely view of lakes and mountains. The rooms are in two storey blocks, some with balcony but not all with lake view.
10
Karenjeet
21 Apr 2024
·
Stayed 5 nights
Stayed for five nights during our honeymoon. Although this hotel is Frankton, we found it to be a great spot in between town and the airport, which a bus stop right outside. Room was spacious and clean, with all amenities. Staff were helpful on check-in and with any questions we had. Surprise delight was the Grazie restaurant in the hotel - some of the best lamb I’ve ever had!
Stayed for five nights during our honeymoon. Although this hotel is Frankton, we found it to be a great spot in between town and the airport, which a bus stop right outside. Room was spacious and clean, with all amenities. Staff were helpful on check-in and with any questions we had. Surprise delight was the Grazie restaurant in the hotel - some of the best lamb I’ve ever had!
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AI-generated summary based on recent guest reviews
10
MR EBER J
22 Jul 2026
·
Stayed 2 nights
Great place and amazing view.
Great place and amazing view.
10
Kevin
15 Jul 2026
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Stayed 2 nights
Great view. Very nice room and beautiful washroom. Staff were very pleasant and helpful.
Great view. Very nice room and beautiful washroom. Staff were very pleasant and helpful.
10
SungEun
14 Jul 2026
·
Stayed 1 night
Clean room and good staffs
Clean room and good staffs
10
Peter
29 Jun 2026
·
Stayed 4 nights
The staff were extremely helpful and friendly especially the front desk concierge and the food and beverage lady that looks after breakfast service. Would definitely return to be a guest.
The staff were extremely helpful and friendly especially the front desk concierge and the food and beverage lady that looks after breakfast service. Would definitely return to be a guest.
10
Beverly
3 Jun 2026
·
Stayed 1 night
This property was beautiful and had a perfect view! Wish we had more than one night here!
This property was beautiful and had a perfect view! Wish we had more than one night here!
FAQs about Holiday Inn Queenstown Frankton Road by IHG
Is parking available at the hotel?
Yes, the hotel offers on-site uncovered self-parking for a fee of NZD 20 per day. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 6 AM to 10 AM for a fee of approximately NZD 30 per person.
Are pets allowed at the hotel?
Pets are not allowed at the hotel, but service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is at 2:00 PM and check-out is at 10:00 AM. Early check-in and late check-out may be available upon request, subject to availability and possible additional charges.
What accessibility features are available for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
Where is the hotel located in relation to local attractions?
The hotel is located on a lake in Queenstown, just a 5-minute drive from Queenstown Mall and 6 minutes from Underwater Observatory. It is also close to Lake Wakatipu (0.6 km), Frankton Beach (2.5 km), and Skyline Queenstown (2.8 km).
What are the policies for guests staying with children?
Children 12 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-22: 142.7743747490692USD
- 2026-10-23: 142.7743747490692USD
- 2026-10-24: 132.3051071407318USD
- 2026-10-25: 127.85441999999999USD
- 2026-10-26: 119.64482074226379USD
- 2026-10-27: 128.9743156903839USD
- 2026-10-28: 128.51388532157898USD
- 2026-10-29: NO DATA
- 2026-10-30: 140.84443478096009USD
- 2026-10-31: 137.04308195350646USD
- 2026-11-01: 190.57597155944822USD
- 2026-11-02: 190.22244728668213USD
- 2026-11-03: 185.20605799072266USD
- 2026-11-04: 191.85027100387572USD
- 2026-11-05: 254.32416048202512USD
- 2026-11-06: 189.2111604547119USD
- 2026-11-07: 182.70563273086546USD
- 2026-11-08: 183.20350675872803USD
- 2026-11-09: 188.8320006237793USD
- 2026-11-10: 180.82427710830686USD
- 2026-11-11: 297.82275697875974USD
- 2026-11-12: 194.24757218261718USD
- 2026-11-13: 304.35790763397216USD
- 2026-11-14: 303.732762814331USD
- 2026-11-15: 201.0679141441345USD
- 2026-11-16: 216.45529USD
- 2026-11-17: 226.54906USD
- 2026-11-18: 226.81910613342282USD
- 2026-11-19: 305.889675017395USD
- 2026-11-20: 243.0614056069946USD
- 2026-11-21: 323.9131495010376USD
- 2026-11-22: 243.0614056069946USD
- 2026-11-23: 259.29288954467773USD
- 2026-11-24: 192.24502095062255USD
- 2026-11-25: 241.37839185302732USD
- 2026-11-26: 245.9811382408142USD
- 2026-11-27: 225.25662057449338USD
- 2026-11-28: 204.91038996643064USD
- 2026-11-29: 241.37839185302732USD
- 2026-11-30: 200.75386999999998USD
- 2026-12-01: 201.8310083859253USD
- 2026-12-02: 201.8310083859253USD
- 2026-12-03: 278.35477526596065USD
- 2026-12-04: 254.19959357421874USD
- 2026-12-05: 224.78422808609008USD
- 2026-12-06: 229.55499177032468USD
- 2026-12-07: 250.33908044998168USD
- 2026-12-08: 287.34541194488526USD
- 2026-12-09: 201.8310083859253USD
- 2026-12-10: 190.24246971862792USD
- 2026-12-11: 181.2009555267334USD
- 2026-12-12: 184.19477115875242USD
- 2026-12-13: 229.55499177032468USD
- 2026-12-14: 194.7562446331787USD
- 2026-12-15: 196.6919004066467USD
- 2026-12-16: 195.16911744781493USD
- 2026-12-17: 296.75684484527585USD
- 2026-12-18: 186.20733360671997USD
- 2026-12-19: 201.8310083859253USD
- 2026-12-20: 185.20605799072266USD
- 2026-12-21: 232.88730629455566USD
- 2026-12-22: 229.70190850387573USD
Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately NZD 30 per person
- Uncovered self parking fee: NZD 20 per day
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Business centre
Room service
Housekeeping
Services
Business centre
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Packed lunches
Activities
Garden
Golf course (nearby)
Outdoor Furniture
Terrace
Fitness Center (nearby)