Is parking available at the hotel?

Free self-parking is available on-site, although parking is limited.

What breakfast options are offered?

A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 10:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

A roundtrip airport shuttle is provided for a surcharge of CRC 17,700 per person (one-way) and is available 24 hours.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in San José, within a 5-minute drive of Sabana Park and National Stadium of Costa Rica. It is approximately 0.4 miles from the Museum of Costa Rican Art and 4.3 miles from Juan Santamaria Intl. Airport.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is accessible from 6 AM to 9 PM.

Are children allowed to stay at the hotel?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. It is advisable to inquire directly with the hotel for any specific requests regarding additional sleeping arrangements.

Auténtico Hotel San José, Costa Rica

Average nightly price at Auténtico Hotel by month, last 12 months (USD)
Month	Average price
January	US$114
February	US$109
March	US$128
April	US$116
May	US$99
June	US$94
July	US$97
August	US$98
September	US$89
October	US$102
November	US$109
December	US$111

What guests think

Across recent reviews, Auténtico Hotel stands out for friendly, helpful staff, a pleasant pool-and-garden setting, and convenient access to the airport and downtown, though some guests report noise from streets, corridors, or the pool area and occasional dated touches.

Breakfast often gets good feedback, but a few found the broader restaurant experience average, inconsistent, or overpriced. Rooms range from remodeled or spacious to smaller or dim, and several reviewers mention firm or uncomfortable beds. Cleanliness is generally solid, yet some noted old towels or an occasional pest. Expect a comfortable, good-value stay with trade-offs around noise and room finish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews highlight the pleasant pool and garden areas.

Related guest reviews

6

Mari

28 Nov 2024

·

Stayed 1 night

Greit hotel, men litt «midt i ingenting», ca to km fra sentrum. Enkelt og timelig å ta en drosje dit. Restaurant med ansatte som var hyggelige og serviceinnstilte, da jeg ville ta med resten av vinflasken til rommet fikk jeg straks tilbud om å få med et vinglass 😊 Rommet var rent, rommelig og greit. Ganske stort basseng, som jeg ikke benyttet. Hadde rom i første etg. med trafikkert bilvei rett utenfor vinduet, så mye støy fra trafikken.

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8

farron

11 Jun 2024

·

Stayed 1 night

Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards. Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old. Overall, good hotel, but these small details prevent from taking it up a notch. PS - Is non-refundable, so if your plans change, must be willing to take the hit.

10

Graham

8 Jan 2024

·

Stayed 1 night

I recently had the pleasure of staying at Autentico Hotel, and it exceeded all my expectations. The friendly service immediately made me feel at home, and the cleanliness of the rooms showcased their commitment to excellence. The authentic and delicious breakfast was a highlight, offering a delightful start to each day. While the rooms were generally comfortable, my only suggestion would be to add more pillows to enhance the bedroom's coziness. The hotel's location is superb, conveniently situated for exploring the area. However, the true gem of Autentico Hotel is its magical garden/restaurant. This enchanting space provided a serene escape, allowing me to unwind and indulge in the beauty of nature while savoring delectable dishes. Autentico Hotel is a haven for those seeking a perfect blend of comfort, authenticity, and charm. I wholeheartedly recommend it for a memorable and rejuvenating stay.

8

Isabella

1 Jan 2024

·

Stayed 1 night

Property itself if very nice - fresh, light, airy, organized around a charming swimming pool; restaurants pleasant, food quite tasty and reliable. Only drawback - in the middle of a semi deserted area of abandoned apartment buildings, commercial buildings. Safe enough during the day - just slightly depressing and no place to walk

8

Jill

10 Aug 2025

·

Stayed 1 night

It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.

10

Andrea

10 Aug 2024

·

Stayed 1 night

The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.

8

Stefan

14 Nov 2025

·

Stayed 2 nights

Mycket hjälpsam och trevlig personal i receptionen. Helt ok rum, väl rengjorda. Fint poolområde. Tips till gäster: kolla att notan i restaurangen är korrekt, vår stämde inte... Tips till hotellet: bra om städpersonalen inte är så otroligt högljudda i korridorerna. De ropade ofta och högt till varandra trots att de var långt från varandra... de var i olika ddelar av korridorenDrhögt tr

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10

Richard

28 Oct 2023

·

Stayed 2 nights

Noisy in our room. Loud music as played around the pool area from mid afternoon until after 10pm could be heard in our room. People sitting around pool area could be heard late into the night. Friendly and helpful staff. Good breakfast.

10

Andrew

2 Oct 2024

·

Stayed 1 night

Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.

10

Terry

28 Mar 2025

·

Stayed 1 night

Pool was very cold

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Cleanliness

Generally clean rooms and common areas with several mentions of good housekeeping. A few guests noted worn towels, a cockroach, or inconsistent upkeep.

Related guest reviews

8

farron

11 Jun 2024

·

Stayed 1 night

Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards. Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old. Overall, good hotel, but these small details prevent from taking it up a notch. PS - Is non-refundable, so if your plans change, must be willing to take the hit.

10

Estefania

23 May 2025

·

Stayed 1 night

Clean, quiet and the restaurant has a very diverse menu. , quiet and the restaurant is very nice and has an very diverse menu.

4

will

17 Feb 2025

·

Stayed 2 nights

Really disappointing stay at this hotel in a Deluxe Double Room. While the property was suitably clean, the rooms and amenities were pretty basic, poorly designed or broken — I had been staying a hostels in San Jose that were 1/4 of the price of this place which were in a better condition. Bathroom was a wetroom with the shower the same level as the floor, so the water sprayed everywhere. Plug sockets were falling out of the wall and room felt like a cell. The worst part was the staff. Rude at check-in, restaurant and management. I had made the mistake of booking this double room for one person on Expedia — it should have been for 2 but there was no difference in price on expedia, so I messaged the hotel in advance if they could amend. They tried to charge me extra when the second guest eventually arrived. I had a really frustrating conversation with the manager who was dressed in a hoodie and who couldn’t care less about the price on expedia or providing customer service.

8

Jill

10 Aug 2025

·

Stayed 1 night

It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.

10

Viviana

25 Feb 2024

·

Stayed 1 night

Comoda y centrico, la limpieza no muy buena

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10

Louis

6 Jan 2025

·

Stayed 1 night

Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.

10

Sandra

9 Jan 2022

·

Stayed 1 night

Otroligt trevlig personal, fräscha rum och supergod frukost! Vi var bara här en natt innan vi åkte vidare till Santa Teresa, men det var ett otroligt bra hotell för stopp på vägen!

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8

Alvaro

7 Mar 2024

·

Stayed 1 night

Nice, convenient location, friendly staff. The only think that I didn’t like was that I found a big cockroach in our room

8

Stefan

14 Nov 2025

·

Stayed 2 nights

Mycket hjälpsam och trevlig personal i receptionen. Helt ok rum, väl rengjorda. Fint poolområde. Tips till gäster: kolla att notan i restaurangen är korrekt, vår stämde inte... Tips till hotellet: bra om städpersonalen inte är så otroligt högljudda i korridorerna. De ropade ofta och högt till varandra trots att de var långt från varandra... de var i olika ddelar av korridorenDrhögt tr

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4

Debbie

11 Feb 2024

·

Stayed 1 night

Towels were falling apart and old

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from remodeled or spacious to smaller or dim. Noise varies by location (street, pool, or corridors), and several guests found beds very firm.

Related guest reviews

10

Jose Francisco

8 Sept 2023

·

Stayed 2 nights

The only 2 things is that the hotel is closed to the street som the people on the rooms 100 get the noise for the cars and buses And the breakfast es fine for the multiple food, but some like eggs or fried sweet plantain was very fatty But the other, is amazing

6

Mari

28 Nov 2024

·

Stayed 1 night

Greit hotel, men litt «midt i ingenting», ca to km fra sentrum. Enkelt og timelig å ta en drosje dit. Restaurant med ansatte som var hyggelige og serviceinnstilte, da jeg ville ta med resten av vinflasken til rommet fikk jeg straks tilbud om å få med et vinglass 😊 Rommet var rent, rommelig og greit. Ganske stort basseng, som jeg ikke benyttet. Hadde rom i første etg. med trafikkert bilvei rett utenfor vinduet, så mye støy fra trafikken.

Translate

8

farron

11 Jun 2024

·

Stayed 1 night

Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards. Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old. Overall, good hotel, but these small details prevent from taking it up a notch. PS - Is non-refundable, so if your plans change, must be willing to take the hit.

10

Mary

30 Mar 2023

·

Stayed 1 night

Hotel and restaurant staff delivered excellent customer services. Room was nicely appointed, facing the pool, so quiet and safe.

10

JUAN

13 Sept 2025

·

Stayed 3 nights

I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.

8

Ofelia

27 Nov 2023

·

Stayed 1 night

Junior suite was spacious but noisy from the street. Also the bedroom didn’t have enough lighting.

6

Philip

26 Aug 2025

·

Stayed 1 night

Rooms are a bit outdated but overall very good

6

Karyn

8 Dec 2024

·

Stayed 1 night

The hotel is nice, staff wonderful. Restaurant is ok. It was very loud at night. Sounded like a nightclub was in building. And the bed was the HARDEST BED EVER. I woke constantly unable to get comfortable because felt like I was laying on a hard floor.

8

DEBORAH

7 Apr 2024

·

Stayed 1 night

Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.

10

Philip

25 Aug 2025

·

Stayed 4 nights

We stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.

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Service

Staff are widely described as friendly, helpful, and accommodating across front desk and restaurant. A few reports cite billing/check-in issues, unfulfilled requests, or noisy housekeeping.

Related guest reviews

10

Don

1 Dec 2022

·

Stayed 19,327 nights

Attentive staff… no staff shortage! Staff helpful and friendly! Breakfast very good! Noise in halls… doors slamming, kids running and screaming but we know that can’t always be controlled at all times. However, overall a comfortable stay and would stay here again!

4

will

17 Feb 2025

·

Stayed 2 nights

Really disappointing stay at this hotel in a Deluxe Double Room. While the property was suitably clean, the rooms and amenities were pretty basic, poorly designed or broken — I had been staying a hostels in San Jose that were 1/4 of the price of this place which were in a better condition. Bathroom was a wetroom with the shower the same level as the floor, so the water sprayed everywhere. Plug sockets were falling out of the wall and room felt like a cell. The worst part was the staff. Rude at check-in, restaurant and management. I had made the mistake of booking this double room for one person on Expedia — it should have been for 2 but there was no difference in price on expedia, so I messaged the hotel in advance if they could amend. They tried to charge me extra when the second guest eventually arrived. I had a really frustrating conversation with the manager who was dressed in a hoodie and who couldn’t care less about the price on expedia or providing customer service.

8

Adriano

2 Jan 2026

·

Stayed 1 night

Staff atencioso. Quarto bom. Banheiro antigo. Café da manhã razoável.

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10

Louis

6 Jan 2025

·

Stayed 1 night

Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.

8

Stefan

14 Nov 2025

·

Stayed 2 nights

Mycket hjälpsam och trevlig personal i receptionen. Helt ok rum, väl rengjorda. Fint poolområde. Tips till gäster: kolla att notan i restaurangen är korrekt, vår stämde inte... Tips till hotellet: bra om städpersonalen inte är så otroligt högljudda i korridorerna. De ropade ofta och högt till varandra trots att de var långt från varandra... de var i olika ddelar av korridorenDrhögt tr

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8

Salvador

12 Apr 2025

·

Stayed 2 nights

Very nice, clean and spacious room and excellent service from the Capitan of the restaurant.

10

Tommy

3 Feb 2025

·

Stayed 1 night

Excellent customer service

6

Jorge

8 Oct 2022

·

Stayed 4 nights

Me fue regular, el servicio para la facturación fue mala, y no me pusieron la refrigeradora que solicite.

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8

DEBORAH

7 Apr 2024

·

Stayed 1 night

Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.

10

Wolfgang

16 Feb 2024

·

Stayed 1 night

We only stayed for a night but enjoyed the friendliness of all the staff. Breakfast was very good! Most importantly, Joseph at the reception helped us out of a pickle, big time.

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Location

Convenient for the airport with reasonable access to downtown; rideshares and taxis are easy. The immediate area feels less walkable or appealing to some, and traffic noise affects some street-side rooms.

Related guest reviews

6

Mari

28 Nov 2024

·

Stayed 1 night

Greit hotel, men litt «midt i ingenting», ca to km fra sentrum. Enkelt og timelig å ta en drosje dit. Restaurant med ansatte som var hyggelige og serviceinnstilte, da jeg ville ta med resten av vinflasken til rommet fikk jeg straks tilbud om å få med et vinglass 😊 Rommet var rent, rommelig og greit. Ganske stort basseng, som jeg ikke benyttet. Hadde rom i første etg. med trafikkert bilvei rett utenfor vinduet, så mye støy fra trafikken.

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10

Jannine

29 Dec 2024

·

Stayed 1 night

El hotel está cómodo pero no hay muchas cosas a pie, tienes que tomar un Uber para llegar a zonas turísticas

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8

Patricia

29 Apr 2024

·

Stayed 2 nights

Convenient location near to downtown

10

Robert

12 Jun 2024

·

Stayed 8 nights

Good location closer to the airport. Great food for buffet breakfast and for dinner.

8

Eric

9 Dec 2023

·

Stayed 1 night

convenient location. Friendly staff.

10

Fernando

18 Nov 2022

·

Stayed 2 nights

Muy buen Hotel, un poco lejos del centro, pero completente caminable,

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10

Andrea

10 Aug 2024

·

Stayed 1 night

The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.

8

Heather

16 Nov 2023

·

Stayed 2 nights

Hotel was nice and definitely offered good value for money. Breakfast was somewhat inconsistent from day to day, but good overall. Staff were very friendly and helpful, offering recommendations for drinks and transport. The location isn't ideal if you're on foot as the nearby roads are quite busy and don't always have traffic signals to allow for pedestrian crossing. That being said, Ubers were always around and inexpensive to get to the downtown centre. The hotel being slightly outside of downtown made it quiet, which was a plus.

8

Susan

21 May 2024

·

Stayed 2 nights

Good location. Easy access to airport and downtown and grocery store. Graffiti on the area outside my window.

10

Richard T

19 Sept 2023

·

Stayed 1 night

Great quiet hotel close to Sabana

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Dining

Breakfast is often praised for quality and variety. Opinions of the restaurant beyond breakfast are mixed, mentioning average or poor dishes, limited options, inconsistent quality, or high prices.

Related guest reviews

10

Jose Francisco

8 Sept 2023

·

Stayed 2 nights

The only 2 things is that the hotel is closed to the street som the people on the rooms 100 get the noise for the cars and buses And the breakfast es fine for the multiple food, but some like eggs or fried sweet plantain was very fatty But the other, is amazing

8

Edgar

11 Nov 2023

·

Stayed 5 nights

La comida muy mala

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10

Yerling

2 Aug 2023

·

Stayed 2 nights

Desayuno limitado

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10

Estefania

23 May 2025

·

Stayed 1 night

Clean, quiet and the restaurant has a very diverse menu. , quiet and the restaurant is very nice and has an very diverse menu.

8

Jill

10 Aug 2025

·

Stayed 1 night

It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.

10

JUAN

13 Sept 2025

·

Stayed 3 nights

I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.

8

Heather

16 Nov 2023

·

Stayed 2 nights

Hotel was nice and definitely offered good value for money. Breakfast was somewhat inconsistent from day to day, but good overall. Staff were very friendly and helpful, offering recommendations for drinks and transport. The location isn't ideal if you're on foot as the nearby roads are quite busy and don't always have traffic signals to allow for pedestrian crossing. That being said, Ubers were always around and inexpensive to get to the downtown centre. The hotel being slightly outside of downtown made it quiet, which was a plus.

8

DEBORAH

7 Apr 2024

·

Stayed 1 night

Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.

10

Sylvie

15 Nov 2025

·

Stayed 3 nights

Bon petit déjeuner buffet.

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10

Irma

20 Mar 2022

·

Stayed 2 nights

Nos gusto mucho el menú Buffet y la atención de sus meseros muy buena.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $101	5 $112	6 $107	7 $112
8 $88	9 $88	10 $88	11 $88	12 $88	13 $113	14 $114
15 $114	16 $90	17 $114	18 $112	19 $90	20 $118	21
22 $117	23 $92	24 $108	25 $107	26 $114	27 $114	28 $127
29 $114	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
		1 $114	2 $90	3 $108	4 $92	5 $105
6 $90	7 $90	8 $89	9 $90	10 $86	11 $107	12 $90
13 $287	14 $92	15 $92	16 $97	17 $92	18 $270	19 $104
20 $270	21 $99	22 $102	23 $91	24 $90	25 $92	26 $270
27 $107	28 $244	29 $261	30 $89	31 $88

Auténtico Hotel

Prices for Auténtico Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room, 1 Bedroom

Deluxe Double Room

Junior Suite, 2 Queen Beds

Guest reviews of Auténtico Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Auténtico Hotel

Prices for upcoming dates