Is parking available at the property?

Self parking is available on-site for a fee of GBP 7 per day. Limited parking spaces are provided.

What type of breakfast is offered and what are the serving hours?

A complimentary self-serve breakfast is offered on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of GBP 30 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. An elevator is available for ease of movement within the hotel.

What is the location of the property in relation to key landmarks?

The hotel is located in Stoke-on-Trent, within a 5-minute drive of Fenton Manor Sports Complex and Kings Hall. It is approximately 3 miles from Trentham Gardens and Staffordshire University.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

Holiday Inn Express Stoke-On-Trent

Average nightly price at Holiday Inn Express Stoke-On-Trent by IHG by month, last 12 months (USD)
Month	Average price
January	$71
February	$84
March	$85
April	$90
May	$97
June	$95
July	$104
August	$97
September	$96
October	$108
November	$87
December	$69

What guests think

At Holiday Inn Express Stoke-On-Trent by IHG, travelers consistently praise the friendly, helpful staff and overall value, while feedback on rooms, breakfast, and facilities highlights both strengths and recurring pain points during busy periods.

Many guests find rooms clean and comfortable for short stays, though family rooms feel tight and noise from corridors or the A50 can disturb light sleepers. Breakfast is frequently described as good with plenty of choice, but at peak times items run low, seating can be messy, and quality varies. Parking is on-site but paid and sometimes hard to secure, and some report low shower pressure, temperature issues, and unreliable heating or air conditioning. Overall, expect a straightforward stopover with a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

On-site parking is available but chargeable, and spaces can be limited, with occasional misuse of disabled bays. On-site evening dining is limited or sometimes unavailable, though a Harvester restaurant next door provides an alternative.

Related guest reviews

8

Pamela

Mar 29, 2025

·

Stayed 1 night

Delivered what is expected from a Holiday Inn Express providing value for Money. Evening menu is limited.

8

richard

Nov 28, 2025

·

Stayed 1 night

The room was spotless and comfy. I marked down because we had been out and when we came back, works vans and none disabled badge holders parked in disabled parking bays and all full. I do have a badge. I complained and sraff hot a place and coildnt do emough fir use, but still norhing placed on windows to klet tgem know they where not permit to park there. What was saud it seems to happen all the tome

8

Miss Corrina Flemming

Jul 31, 2024

·

Stayed 1 night

Was a bit disappointed at the extra price for carpark

4

leslie

Aug 4, 2024

·

Stayed 1 night

Well we got there at 3 but our room wasn’t ready till 3.40 then we went to it we found out it was a disabled room. Went for food at night but they said they ain’t going to do it tonight they said the harvest was open bit we went for dinner

8

Jean

Sep 13, 2024

·

Stayed 4 nights

I stayed for 4 nights. Staff were extremely pleasant, helpful and professional. Breakfast was delicious and dining space large I have given my review a 4* because of 2 things. The water pressure in the shower was very poor. Only strong enough when cold but adding heat made the water limp out of the shower head. The other important thing was the car parking. You are required to pay £5 per 24 hours to park on site ( this was waived in my case for which I was grateful) however, there is no guarantee that you will be able to get a space and this is pointed out on their details ( first come first served basis). Twice I returned to the hotel to find I had to park in a disabled spot as there was no alternative. This seems rather odd to me and really the only item which was a puzzle. Non-hotel guests can park here with Pay and Display so hotel residents had no priority. I have stayed here before and so this is a new thing. All in all, I would recommend Holiday Inn Stoke-on-Trent with their reasonable rates and good accessibility to Stoke-on-Trent and surrounding areas, as close to the A500 and the M6.

8

Anthony

Nov 10, 2024

·

Stayed 2 nights

Parking was chargeable. The hotel was canny enough and breakfast was good although busy at times.

10

Gail

Aug 4, 2024

·

Stayed 1 night

We have stayed here before as it is convenient and breakfast is included. You now have to pay for parking, which was not detailed in the booking I made. Road signs to hotel would be helpful, as some roads were closed due to a match at the stadium.

6

James

Aug 17, 2024

·

Stayed 2 nights

Noise (A50 outside) Parking £5 per day inconvenient - a long way from anywhere useful

2

Malcolm

Sep 10, 2024

·

Stayed 1 night

The cheeky beggars charge you for parking!!! I could understand if I wasn’t a resident but no…..they charge for parking my car in their hotel whilst I’m staying there. Otherwise the hotels OK and staff were nice.

8

Brian

Jan 23, 2023

·

Stayed 2 nights

Room was clean and comfortable in good decorative state. Hotel was convenient for Stoke FC but distant for anything else. Car park was of good size and easy to pay and use. Restaurant was shut for evening meals at weekend but a Harvester is close 100m and was also good so not a problem. Staff pleasant and helpful.

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Cleanliness

Many reviews say rooms and bathrooms are clean. Recurring issues include low shower pressure or temperature, occasional odors or pet hair, and untidy shared areas at busy times.

Related guest reviews

10

Angela

Dec 15, 2025

·

Stayed 2 nights

Room and bathroom very clean and very considerate staff.

10

KATHERINE

Dec 29, 2025

·

Stayed 1 night

Pleasant reasonable size room. Parking available for £6. Friendly staff. Only disappointed with shower water pressure and grubby room carpet. However a good value for money stay.

6

Jenny

Apr 14, 2025

·

Stayed 1 night

Excellent service, lovely breakfast, zero shower water pressure.

10

David

Dec 27, 2025

·

Stayed 3 nights

Reception staff , food staff & room very clean & nice

10

lucy

May 10, 2025

·

Stayed 1 night

Lovely hotel, lovely staff, clean and tidy, rooms really nice, bathroom a bit small but nice, rooms not as spacious as premier inn, we had free breakfast which was really nice and the breakfast was lovely, plenty of choices, cooked and cold options, tea coffee juices water, overall really happy with our stay.

4

Clare

Sep 25, 2025

·

Stayed 1 night

My bathroom stank of pickled onion monster munch the entire time i was there, and the aircon was so noisy i had to double up on my earplugs. The floor in the lift was also sticky with spilled liquid. When I went down for breakfast I couldn't find a clean chair or table to sit at (admittedly i only looked at a few but they could have all been given a wipe after they were last vacated). The staff were nice though.

6

robert

Jun 20, 2025

·

Stayed 2 nights

The room and bed were lovely but the shower lacked pressure and heat

4

Barrie

Oct 14, 2023

·

Stayed 1 night

No hot water for the entire stay, so washing and showering were out. Receptionist just said we are 'working on it' ..... no offer of any refund. Breakfast was a bit of an overcooked, dried up affair too. Room was fine, perfectly comfortable, but the ability to shower is pretty essential in a hotel. Seemed little urgency to get it fixed - wasn't working afternoon of arrival - not working late morning departure....

6

Chika

Nov 18, 2025

·

Stayed 1 night

Hotel room given had lots of pet hairs around which I wasn't happy about. Shower ran lukewarm and cold water not as hot for a good hot shower. Breakfast was great though and staffs that attended to me were friendly.

2

Martin

Aug 17, 2023

·

Stayed 1 night

There was a stink of sewage coming from the back of the toilet cistern and a puddle of water on the floor. I didn't notice until late at night, i expect it could be when the foul draining isn't being used. I had sleep with the window open all night which was noisy in the early hours. Therefore I could not recommend The Holiday Inn Express

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Rooms

Rooms are basic and generally comfortable for short stays, but family rooms can feel cramped and sofa beds are often uncomfortable. Some guests report noise from corridors or the nearby A50, plus heating or air-conditioning problems and limited bedside power.

Related guest reviews

8

James

May 13, 2025

·

Stayed 1 night

Handy stay for Alton towers around a 30 min drive away Nice easy check in took less than 5 minutes. Room was nice and clean had plenty of towels. My only grievance was the rooms are not soundproof so you could hear passing traffic on the a50 - not ideal for light sleepers Breakfast was decent plenty of options and the food was nice and hot. Food was replenished frequently

8

Lee

Feb 22, 2025

·

Stayed 1 night

Room was quite tight for a family as we needed a travel cot for our 14month old. He couldn't share the double sofa bed. Also I think it was just about overpriced at the bar. £10 for a large wine...and not even a very special one was abit excessive.

2

Samuel

Dec 30, 2025

·

Stayed 1 night

Parking was shocking. Air con didnt work, Room was freezing.. breakfast was disappointing

8

Daniel

May 9, 2024

·

Stayed 1 night

Check in was fine. Had to pay for parking which is a Liberty. My aircon unit leaked and dropped throughout the night. Breakfast was fine Staff were good too

6

Karl

Oct 28, 2024

·

Stayed 1 night

We booked a family room. The sofa bed was like a metal rack and when we asked for more than one pillow (wafer thin) each we were told that the hotel had run out of pillows….. It didn’t look even half full. Also we were proudly presented with a piece of paper at check in telling us breakfast finished at 10…..went down at 9.30 to discover they had decided (presumably during the night?!) that it would finish at 9.30. Still I got to have a moist bread roll…which I suppose was at least an experience I’ve never had.

10

Jolanta

May 12, 2025

·

Stayed 1 night

The hotel room was very clean, beds comfortable. Breakfast was tasty. The only thing I would improve on is the wall thickness as you could hear every single word the neighbours said.

8

James

Jan 23, 2023

·

Stayed 1 night

The overall hotel is clean and welcoming, the team were very helpful. There are no electrical sockets anywhere near the bed so this causes issues with alarm clocks etc. I hade to boil the kettle to get hot water for a wash.

8

Sanjay

Jul 23, 2025

·

Stayed 2 nights

Nice place to stay within commuting distance to Alton Towers. Room was a little small for a family and breakfast was limited, but overall a hood stay.

10

H

Aug 18, 2025

·

Stayed 1 night

Comfortable room though it took a little while to find a plug socket to use... Check-in was seamless, friendly staff. Good breakfast if somewhat limited (no fried egg for example). Easy to find from the M6.

4

Gabor

Apr 13, 2025

·

Stayed 1 night

The property was OK overall but extremely noisy. We were travelling all day and the next as well so really wanted a good sleep. However there is zero sound proofing. People and children have been talking and running in front of our door until around midnight.

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Service

Staff are widely described as friendly, accommodating and proactive, helping with early check-ins, lost items and local info. A minority report blunt or unhelpful interactions and poor breakfast-room management during busy periods.

Related guest reviews

10

Ian

Dec 15, 2024

·

Stayed 1 night

Staff were brilliant, had issues with taxis and they were so helpful

4

Bhupendra

Feb 18, 2025

·

Stayed 3 nights

Reception attitude is very bad other staff is good

4

Jakob

Nov 9, 2025

·

Stayed 1 night

Great room, really clean and comfortable. So I won't fault that. But staff were really unfriendly. Breakfast was a disaster. Staff gave my table away when I was getting cooked breakfast then left me wandering holding my quickly cooling plate of food whilst they tried to find a new table and failed, eventually they found and cleaned one. But then they blamed me for not leaving an object to signify I was at the table, my phone. If my phone had got stolen who would be to blame?

4

Natalie

Oct 7, 2025

·

Stayed 1 night

We were allocated a twin room instead of a double and when asked about this the reception staff were very blunt and unhelpful. The breakfast area was messy with no members of staff topping up the items or keeping

10

JAMES

May 17, 2025

·

Stayed 1 night

Excellent stay as usual. Also we left something in the room of my son's who was devastated and they packaged it up and got it sent to us making him very happy ..so excellent customer service..

10

richard

Dec 27, 2023

·

Stayed 1 night

Excellent one night stay. room clean, check in superb. breakfast delicious and staff very friendly. would come back again.

10

Gordon

Feb 8, 2024

·

Stayed 1 night

The staff were exceptional from the moment we arrived until we left. Particular thanks to Steve and Becki who both we above and beyond.

10

Keith

Oct 20, 2024

·

Stayed 1 night

Excellent stay for a football match and the staff were super helpful getting an early check in before a 3pm kick off. Breakfast served and was fantastic! Look forward to next years away fixture and to stay here again.

10

kieran

Dec 1, 2024

·

Stayed 5 nights

The breafast is good value, the pancake machine is a nice feature. The biggest thing that made the stay so good though is the staff's customer service, it is unusual to find this level of helpfulness and friendliness these days.

10

Anna

Apr 21, 2025

·

Stayed 1 night

We were made very welcome by Laura on reception who was very friendly and answered all our questions so wanted to mention her particularly. Room was nice and comfortable, breakfast was good and Laura helped show us where everything was.

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Location

Convenient for Alton Towers and the bet365 Stadium, with straightforward access to the A50 and M6. Some guests mention traffic noise and limited nearby amenities or public transport.

Related guest reviews

8

James

May 13, 2025

·

Stayed 1 night

Handy stay for Alton towers around a 30 min drive away Nice easy check in took less than 5 minutes. Room was nice and clean had plenty of towels. My only grievance was the rooms are not soundproof so you could hear passing traffic on the a50 - not ideal for light sleepers Breakfast was decent plenty of options and the food was nice and hot. Food was replenished frequently

8

Jeremy

Jun 22, 2024

·

Stayed 1 night

Good location, easy to locate, plenty of parking. Standard size and quality of rooms for a Holiday inn. Functional, it has the basics.

6

R

Jun 23, 2025

·

Stayed 2 nights

The hotel was too near a dual carriageway so noisy at night. The lift had rubbish in it which was still there in the morning. There was no choice of eggs for breakfast. Finally the cost of the room did not offer value for money.

8

Stuart

May 22, 2023

·

Stayed 1 night

Clean and comfy, be a bit worried if it was a match day as it’s next door too Stoke city football ground

8

John

Sep 10, 2024

·

Stayed 2 nights

Good value hotel located near a major road (A50) for easy access to the city. Very clean and comfortable with frieldly staff. Breakfast buffet was very good.

10

Nicholas

Aug 23, 2024

·

Stayed 1 night

Booked hotel to stay before travelling to Alton towers. Perfect. Very reasonably priced, 30 min drive from the park. Very happy with room which was very clean. Breakfast included aswell which was of a very good standard for what we paid. Would highly recommend this hotel for families travelling to the area of Alton towers.

10

Barbara

May 21, 2024

·

Stayed 1 night

A one night stopover for us on our way to Scotland.Easy to get to from the M6 with a Harvester Restaurant right next door.There was a small parking fee due to the Stoke City football ground just across from the Hotel This was our guarantee of having a place to park. The room was comfortable with the usual facilities.Breakfast was very good with choices for both English and Continental styles.

10

John

Apr 17, 2023

·

Stayed 1 night

The stay at the hotel, although brief was very enjoyable. The room was clean and comfortable, the service courteous and the food at breakfast time was good. It was a school reunion trip which included a match at the Bet 365 Stadium and an evening meal in Stoke so the location was convenient.

8

Rebecca

May 19, 2024

·

Stayed 1 night

Shower was tricky to use and not much pressure, not much in the area and only one other restaurant but had own restaurant and breakfast there. Bus to from town only once an hour, ok for one night.

8

Brian

Jan 23, 2023

·

Stayed 2 nights

Room was clean and comfortable in good decorative state. Hotel was convenient for Stoke FC but distant for anything else. Car park was of good size and easy to pay and use. Restaurant was shut for evening meals at weekend but a Harvester is close 100m and was also good so not a problem. Staff pleasant and helpful.

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Dining

Breakfast is often praised as tasty and plentiful with a decent range, but consistency varies—at busy times items run low, areas get messy, and some food is lukewarm. On-site evening options are limited or unavailable, so many use the Harvester next door.

Related guest reviews

10

Susan

Jun 16, 2025

·

Stayed 1 night

Clean, comfortable bed. Excellent Customer Service. Breakfast was great.

8

Pamela

Mar 29, 2025

·

Stayed 1 night

Delivered what is expected from a Holiday Inn Express providing value for Money. Evening menu is limited.

4

John

May 26, 2025

·

Stayed 2 nights

Very disappointed with this stay. Noisy, breakfast not very good, coffee machine broken. Lot of rubbish on floor.

4

Natalie

Oct 7, 2025

·

Stayed 1 night

We were allocated a twin room instead of a double and when asked about this the reception staff were very blunt and unhelpful. The breakfast area was messy with no members of staff topping up the items or keeping

10

Eric

Oct 31, 2024

·

Stayed 2 nights

Room was very clean. The breakfast was excellent and the staff very friendly. To sum up our stay I would say superb value for money.

2

Samuel

Dec 30, 2025

·

Stayed 1 night

Parking was shocking. Air con didnt work, Room was freezing.. breakfast was disappointing

10

Ashleigh

Oct 31, 2025

·

Stayed 1 night

Great overnight stay while visiting Alton towers staff at check in and breakfast were all very helpful. Good variety of options at breakfast. Room spacious and clean

10

Nicola

Oct 19, 2025

·

Stayed 1 night

Wry helpful and informative staff, very friendly , rooms were great and spacious , the free breakfast was absolutely fantastic

4

Clare

Sep 25, 2025

·

Stayed 1 night

My bathroom stank of pickled onion monster munch the entire time i was there, and the aircon was so noisy i had to double up on my earplugs. The floor in the lift was also sticky with spilled liquid. When I went down for breakfast I couldn't find a clean chair or table to sit at (admittedly i only looked at a few but they could have all been given a wipe after they were last vacated). The staff were nice though.

8

Brian

Jan 23, 2023

·

Stayed 2 nights

Room was clean and comfortable in good decorative state. Hotel was convenient for Stoke FC but distant for anything else. Car park was of good size and easy to pay and use. Restaurant was shut for evening meals at weekend but a Harvester is close 100m and was also good so not a problem. Staff pleasant and helpful.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $64	2 $95	3 $157	4 $127	5 $87	6 $132	7 $134
8 $63	9 $91	10 $138	11 $128	12 $83	13 $84	14 $123
15 $61	16 $78	17 $117	18 $119	19 $85	20 $86	21 $153
22 $64	23 $89	24 $128	25 $171	26 $85	27 $91	28 $117
29 $64	30 $87

Holiday Inn Express Stoke-On-Trent by IHG

Prices for Holiday Inn Express Stoke-On-Trent by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed with Sofa Bed (With )

Standard Room, 2 Twin Beds (With )

Standard Room, 1 Double Bed (With )

Standard Room (With )

Standard Room, 1 Double Bed, Accessible (With )

Guest reviews of Holiday Inn Express Stoke-On-Trent by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Stoke-On-Trent by IHG

Considering this hotel for your Stoke-on-Trent trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $122	20 $180	21 $146	22 $86	23 $109	24
25 $102	26 $126	27 $145	28 $138	29 $122	30 $110	31 $131