Is parking available at the property?

Valet parking is available for EUR 40 per day, which includes in/out privileges. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 15 for adults and EUR 5 for children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until midnight, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility should be confirmed with the property prior to arrival.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Florence, just 0.1 km from Piazza di Santa Maria Novella and within a 10-minute walk of Florence Baptistery. It is also 0.3 km from Piazza della Signoria and 1.1 km from the Gallery of the Academy of Florence.

What are the policies for guests staying with children?

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Roma in Florence

Average nightly price at Hotel Roma by month, last 12 months (USD)
Month	Average price
January	US$207
February	US$174
March	US$219
April	US$305
May	US$335
June	US$314
July	US$226
August	US$180
September	US$342
October	US$324
November	US$201
December	US$189

What guests think

Across reviews, Hotel Roma earns praise for its central, walkable location near the train station and sights, and for welcoming, attentive staff, while feedback on rooms, air conditioning, and breakfast ranges from excellent to underwhelming.

Some guests encountered street or early-morning construction noise, though others found the rooms quiet with good windows. Cleanliness reports range from spotless rooms to complaints about poor housekeeping or worn carpets and fixtures. Overall, the experience largely depends on whether you get a renovated room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reviews provide little detail about on-site amenities; a few mention the hotel is pet-friendly.

Related guest reviews

10

Lora

7 Mar 2024

·

Stayed 4 nights

I visited Florence with my small 5.5 kg dog. The hotel staff and entire city were so dog-friendly! Amazing staff!

10

Anna-Katharina

3 Sept 2025

·

Stayed 3 nights

Tolle Lage, haustierfreundlich, sehr aufmerksames & freundliches Personal

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Cleanliness

Feedback is mixed: many describe very clean rooms, while others report poor housekeeping or dirty carpets and glassware.

Related guest reviews

10

Luigi

19 Apr 2025

·

Stayed 1 night

Massima professionalità e gentilezza alla reception. Camere nuove e pulitissime. Molto comoda la vicinanza alla stazione di Firenze SMN e alla tramvia. Qualche rumore che proviene dalla piazza durante la notte, ma gli ottimi infissi quasi azzerano il problema.

2

Sina

10 Mar 2023

·

Stayed 1 night

What vip benefits , the hotel was not cleaned at all. The carpet on the floor was really dirty.

8

Michael

25 Feb 2023

·

Stayed 2 nights

Comfortable and clean

10

Nicky

24 Mar 2023

·

Stayed 2 nights

Clean, quiet and comfortable within walking distance of the major attractions in Florence. Staff was super friendly and breakfast was excellent with a large selection. Would stay again.

2

Caroline

29 Oct 2023

·

Stayed 2 nights

I’ve stayed at many hotels across Italy and spent good money on this one because of the rating. Dirty with extremely uncomfortable mattresses. My VIP was a beautiful bottle of wine with two disgustingly dirty wine glasses. Location is 10/10 but the hotel my sister stayed at down the street was clean and much better and cheaper.

6

Anita

16 Jun 2025

·

Stayed 1 night

It’s ok, location is great, property not very clean but outdated. Very friendly customer service

10

June

6 Dec 2023

·

Stayed 5 nights

The people at the front desk were sweet and friendly. Room was very clean. Would stay there again.

4

Martha

20 Oct 2025

·

Stayed 4 nights

The cleaning at the room was poor. And the breakfast has limited menu.

10

javier martinez

9 Jun 2022

·

Stayed 1 night

Hotel muy limpio y su ubicación

8

Channa

3 Aug 2025

·

Stayed 2 nights

The property was good and clean. Staff was very friendly and helpful and always welcoming. Breakfast had a lot of good options. The room had mosquitoes but not too bad.

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Rooms

Room quality varies: some remodeled and comfortable spaces contrast with older, classic rooms; bed comfort ranges from excellent to very firm. Air conditioning performance is inconsistent, with occasional street or construction noise and a few inward rooms facing unpleasant courtyards.

Related guest reviews

10

Luigi

19 Apr 2025

·

Stayed 1 night

Massima professionalità e gentilezza alla reception. Camere nuove e pulitissime. Molto comoda la vicinanza alla stazione di Firenze SMN e alla tramvia. Qualche rumore che proviene dalla piazza durante la notte, ma gli ottimi infissi quasi azzerano il problema.

2

Rina

22 Jun 2023

·

Stayed 2 nights

Great location in piazza novella, close to the train station. The rooms were spacious, the hotel was dated but beautiful. The only complaint we have was the AC in our room and throughout the hotel. The air was stagnant and muggy. Overall, Florence was beautiful!!

6

Ben

28 Oct 2025

·

Stayed 1 night

Stayed for one night and was fine for what it was. Location was perfect, 2 minute walk from the train station and 5 minutes from the Duomo. A few things that weren’t as great however, the room was really hot and aircon didn’t work or just blew out hot air loudly. If you’re unlucky enough, like us, to have an inward facing room the window opens out onto a dirty smelly courtyard. And also despite the breakfast being free, there wasn’t a great amount of choice, especially for vegetarian diets. Great for a night but wouldn’t stay for any longer

6

ANN

21 Jul 2025

·

Stayed 2 nights

The location was great and very walkable but the hotel itself seemed old. We had to turn in our key every time we go out and pick it up everytime we come in…

6

Brenda

21 Feb 2026

·

Stayed 7 nights

Construction workers started with loud hammering and drilling at 8AM two days in a row on either side of our room. Hotel staff was excellent.

10

Melissa

19 Mar 2025

·

Stayed 1 night

The hotel staff was very friendly and helpful. Before arriving, I sent multiple emails with questions which were answered promptly. The room was spacious for a European hotel, and the bathroom was modern. The buffet breakfast had a wide variety, and the food was delicious. The only complaint we had was that the beds were too firm, and the pillows were flat.

10

Len

1 Nov 2024

·

Stayed 4 nights

Highly recommend. Excellent room, staff and service. Great location, walked straight from the train station. Plus, this was one of the best mattresses I have ever slept on. I stripped the bed to find out what kind it was. Will definitely return on our next trip.

10

Kerri

19 Oct 2024

·

Stayed 1 night

Good location and for a family of four, it can be hard to find a place in Europe This was two rooms connected by a common door, very comfortable.

8

Danielle

6 Sept 2023

·

Stayed 3 nights

I believe some of the one star reviews are from a mismatched expectation and experience, due largely to the hotel advertising rooms that don’t match all of their offerings. Hopefully the hotel clarifies their room differences so guests will not be disappointed by the rooms, as personally I wouldn’t have paid the premium price here to stay in a classic room. I’ll try to share all my facts so that if you book you can best prepare for a great stay . Very cordial and polite staff who do their best to accommodate you, but you may be very unhappy if you end up booked in a nonrenovated room and there is no chance to change. It is important to know that the majority of photos (hardwood floors, white comforters, walk in showers) are of their newly renovated “modern” rooms, but you may land in a “classic” room instead. I recommend contacting the hotel in advance to confirm room assignment if this matters to you. The classic rooms are not renovated- tubs, carpet, yellow covers. We were initially checked into a “classic” and the ac did not work well to control the humidity. when I realized at 1130 pm there was NO blanket, the gentleman manning the front desk empathized with me but could not (would not?) leave his post to get a blanket. Between the damp, the cold, and the carpet, we woke up with runny noses and allergies. I look for hotels with hard floors for this reason. In the morning the staff was quick to move us into a modern room. These have the hardwood floors, thin down coverl

8

Humberto

26 Apr 2023

·

Hotel Roma is located in a really good spot of Florence if you don't plan on staying in the city very long. I was right next to a lot of public transportation, attractions, and everything was within walking distance. The desk staff was really good, the ladies helped my wife and I find a place to dine for the night as well as make reservations for us. All of the recommendations were great and really made our trip better. However, the beds were relatively hard, and uncomfortable, there was no air conditioning for the most part or the air circulation was poor. We had to open the windows up at night to let some cool air in, we were traveling in April so not really during the hotter months. We also could hear a lot of the noise coming from the streets. Overall, the experience at Hotel Roma was good and the only thing that really prevented me from giving this place a better review were the two hard beds.

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Service

Service is widely praised as friendly, professional, and helpful, with prompt assistance before and during stays. A few guests reported curt or rude interactions.

Related guest reviews

10

Archibald

31 Aug 2025

·

Stayed 4 nights

Excellent property, staff friendly and professional, room excellent, fantastic location . We will be back.

10

Kimberly

20 Apr 2023

·

Stayed 1 night

We had to arrive in Florence a day early unexpectedly and were lucky to get a last-minute booking at the Roma. Everyone at the hotel was great. In particular, Benedetta at the front desk assisted us via messaging (through hotels.com) and was super helpful when we arrived. We had a recently remodeled room that kind of mixed traditional and mid-century decor; a nice change from what chain hotels are doing now! Very comfortable and the bathroom was well-supplied. Really, the whole place has a quirky charm that we liked. We already had nights booked elsewhere, but the Roma would be a fine place to stay if you want to be on the Piazza Santa Maria Novella, near the train station.

6

Brenda

21 Feb 2026

·

Stayed 7 nights

Construction workers started with loud hammering and drilling at 8AM two days in a row on either side of our room. Hotel staff was excellent.

10

Anna-Katharina

3 Sept 2025

·

Stayed 3 nights

Tolle Lage, haustierfreundlich, sehr aufmerksames & freundliches Personal

10

Adriana

21 Jun 2023

·

Stayed 1 night

The staff are very welcoming and go above and beyond to help you out!! I appreciate that very much!

10

Melissa

19 Mar 2025

·

Stayed 1 night

The hotel staff was very friendly and helpful. Before arriving, I sent multiple emails with questions which were answered promptly. The room was spacious for a European hotel, and the bathroom was modern. The buffet breakfast had a wide variety, and the food was delicious. The only complaint we had was that the beds were too firm, and the pillows were flat.

6

BERNARDO

15 Feb 2026

·

Stayed 3 nights

O café da manhã deixa a desejar e o atada do café é muito ruim. Funcionários ásperos, mal humorados e debochados Completa

10

Angela

15 Sept 2024

·

Stayed 1 night

Can’t speak more highly of the level of customer service provided by the manager on duty when we arrived during the middle of the night due to an incident at another hotel. They went above and beyond our expectations and we truly appreciate the kindness shown. They were not obligated in any way but provided excellent service. The location is also fantastic and we will definitely be returning here. Highly recommend.

8

Channa

3 Aug 2025

·

Stayed 2 nights

The property was good and clean. Staff was very friendly and helpful and always welcoming. Breakfast had a lot of good options. The room had mosquitoes but not too bad.

8

Humberto

26 Apr 2023

·

Hotel Roma is located in a really good spot of Florence if you don't plan on staying in the city very long. I was right next to a lot of public transportation, attractions, and everything was within walking distance. The desk staff was really good, the ladies helped my wife and I find a place to dine for the night as well as make reservations for us. All of the recommendations were great and really made our trip better. However, the beds were relatively hard, and uncomfortable, there was no air conditioning for the most part or the air circulation was poor. We had to open the windows up at night to let some cool air in, we were traveling in April so not really during the hotter months. We also could hear a lot of the noise coming from the streets. Overall, the experience at Hotel Roma was good and the only thing that really prevented me from giving this place a better review were the two hard beds.

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Location

Repeatedly praised as central and walkable, close to Santa Maria Novella station and major sights.

Related guest reviews

6

Ben

28 Oct 2025

·

Stayed 1 night

Stayed for one night and was fine for what it was. Location was perfect, 2 minute walk from the train station and 5 minutes from the Duomo. A few things that weren’t as great however, the room was really hot and aircon didn’t work or just blew out hot air loudly. If you’re unlucky enough, like us, to have an inward facing room the window opens out onto a dirty smelly courtyard. And also despite the breakfast being free, there wasn’t a great amount of choice, especially for vegetarian diets. Great for a night but wouldn’t stay for any longer

10

Ricardo Alvarado

8 Apr 2024

·

Stayed 2 nights

Excellent localization accessible to train station, good service and excellent staff.

8

Alessandra

12 Feb 2024

·

Stayed 2 nights

Ottima posizione

8

Joan

5 Oct 2023

·

Stayed 3 nights

Near train Santa maria Novella station. Walking distance to EVERYTHING in Florence. Nice safe area.

10

Natalie

3 Nov 2025

·

Stayed 3 nights

Great location and great staff! Very quiet!

10

Erin

10 Aug 2022

·

Stayed 1 night

Beautiful hotel! Delicious continental breakfast in the morning. Location was perfect! Walking distance to many sights and the train station. The bedrooms were simple, but comfortable. Front desk staff was always friendly and helpful. We would absolutely stay here again.

10

JULIO

21 Dec 2024

·

Stayed 2 nights

Good location with a great view. Very nice hotel. Would come back and recommend.

10

Debra

1 Oct 2023

·

Stayed 1 night

Great hotel in top location. So close to train station and beautiful piazza ! Lots of food options near and close to all the sights of Florence! Wish we had a few nights more to enjoy the area.

10

Gerardo Ignacio

29 Dec 2024

·

Stayed 2 nights

Nice hotel, great location and very friendly people

8

Humberto

26 Apr 2023

·

Hotel Roma is located in a really good spot of Florence if you don't plan on staying in the city very long. I was right next to a lot of public transportation, attractions, and everything was within walking distance. The desk staff was really good, the ladies helped my wife and I find a place to dine for the night as well as make reservations for us. All of the recommendations were great and really made our trip better. However, the beds were relatively hard, and uncomfortable, there was no air conditioning for the most part or the air circulation was poor. We had to open the windows up at night to let some cool air in, we were traveling in April so not really during the hotter months. We also could hear a lot of the noise coming from the streets. Overall, the experience at Hotel Roma was good and the only thing that really prevented me from giving this place a better review were the two hard beds.

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Dining

Breakfast feedback is split: many enjoyed a varied, tasty spread, while others found it limited or industrial and not very appealing.

Related guest reviews

8

Audrey

1 Jan 2025

·

Stayed 3 nights

Notre séjour c'est très bien déroulé. La chambre avait un toute petite fenêtre à 3 mètres de hauteur. On aurait dit un clapier . Impossible d'aérer la chambre. Le petit déjeuner est quelconque, rien n'est frais, tout est industriel, vraiement dommage

10

Alissa

25 Sept 2024

·

Stayed 2 nights

This hotel in Rome was well appointed, comfortable, and in a great location. We should have pre-purchased the daily breakfast option because it was fantastic.

6

Ben

28 Oct 2025

·

Stayed 1 night

Stayed for one night and was fine for what it was. Location was perfect, 2 minute walk from the train station and 5 minutes from the Duomo. A few things that weren’t as great however, the room was really hot and aircon didn’t work or just blew out hot air loudly. If you’re unlucky enough, like us, to have an inward facing room the window opens out onto a dirty smelly courtyard. And also despite the breakfast being free, there wasn’t a great amount of choice, especially for vegetarian diets. Great for a night but wouldn’t stay for any longer

10

Nicky

24 Mar 2023

·

Stayed 2 nights

Clean, quiet and comfortable within walking distance of the major attractions in Florence. Staff was super friendly and breakfast was excellent with a large selection. Would stay again.

10

Kha

10 Jul 2025

·

Stayed 2 nights

Charming hotel, but what's more important is the Hotel Staff, incredibly professional, caring, accommodating, and helpful. I love the old boutique feel to it; to open the door, you need a key, which was great. It's located near all the attractions within a 10-15 minute walk. The Breakfast was incredible, I will be dreaming about the various croissant varieties, the coffee machine the hotel provided made amazing cappuccino and expresso. There's different thin slices of meat, cereal, fruits, pies, eggs and sausage - for Americans :). Different kinds of juices. Everything you need to start your day. The room was clean, AC is strong, had to turn it down as it was too cold, the dark out blinds was great to block out the city lights and the morning sun. When we walk in and saw a bottle of wine and there were beer, soda and water in the refrigerator we thought we had to pay for them, turns out it was included. We were pleasantly surprised. We were with other families and they too loved everything about this Hotel. Looking forward to going back to Florence and staying at Hotel Roma

10

Erin

10 Aug 2022

·

Stayed 1 night

Beautiful hotel! Delicious continental breakfast in the morning. Location was perfect! Walking distance to many sights and the train station. The bedrooms were simple, but comfortable. Front desk staff was always friendly and helpful. We would absolutely stay here again.

10

Silvano

5 Jul 2022

·

Stayed 1 night

El lugar es limpio , la cama bien , ubicación excelente , precio súper bien ! Al lado hay buenos restaurante como la nuca Mario , el desayuno excelente , no se puede pedir más ! Ciao

10

Melissa

19 Mar 2025

·

Stayed 1 night

The hotel staff was very friendly and helpful. Before arriving, I sent multiple emails with questions which were answered promptly. The room was spacious for a European hotel, and the bathroom was modern. The buffet breakfast had a wide variety, and the food was delicious. The only complaint we had was that the beds were too firm, and the pillows were flat.

4

Martha

20 Oct 2025

·

Stayed 4 nights

The cleaning at the room was poor. And the breakfast has limited menu.

2

Michelle

30 Mar 2025

·

Stayed 2 nights

only the location is okay. the toilet makes so much noise every time it’s flushed and takes time to refill the breakfast is not as appealing as it says on the review. we did not enjoy the stay but Florence is great!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $164	2 $201	3 $167	4 $174	5 $223	6 $213	7 $213
8 $196	9 $167	10 $203	11 $223	12 $223	13 $222	14 $202
15 $191	16 $178	17 $175	18 $168	19 $170	20 $175	21 $206
22 $175	23 $171	24 $171	25 $206	26 $213	27 $213	28 $206
29 $194	30 $194

Hotel Roma

Prices for Hotel Roma

Monthly average prices

About this property

Location

Room options

Double Or Twin Room, Annex Building (High Floor, No Lift)

Double Or Twin Room, 2 Bedrooms, Connecting Rooms

Economy Double Or Twin Room

Superior Double Room

Classic Double Or Twin Room

Classic Triple Room

Classic Quadruple Room

Classic Single Room

Family Suite, Balcony

Guest reviews of Hotel Roma

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Roma

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $884	22 $268	23 $219	24 $358
25 $375	26 $226	27 $211	28 $647	29 $392	30 $295	31 $292