Is parking available at the hotel?

Yes, valet parking is available for EUR 48 per day, which includes in/out privileges. Reservations are recommended.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served for a fee of approximately EUR 23 per person. Breakfast hours are weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Are pets allowed at the property?

Yes, pets are allowed with a fee of EUR 30 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 2:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Is there an airport shuttle service available?

Yes, airport shuttle services are available for a fee of EUR 65 per vehicle (one-way). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Florence, just steps from the Church of Santa Maria Maggiore and Via de' Tornabuoni. It is approximately 0.1 miles from the Basilica of Santa Maria Novella and 0.2 miles from the Medici Chapels.

What are the policies for guests staying with children?

Children are welcome at the property. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 35 per night. Advance request is required for rollaway beds.

Cerretani Hotel Firenze - Comfortable Luxury Stay

Average nightly price at Cerretani Hotel Firenze - MGallery Collection by month, last 12 months (USD)
Month	Average price
January	US$262
February	US$230
March	US$290
April	US$454
May	US$560
June	US$488
July	US$356
August	US$258
September	US$582
October	US$475
November	US$284
December	US$304

What guests think

Across recent reviews, Cerretani Hotel Firenze - MGallery Collection is praised for its unbeatable central location near the Duomo and train station, and for comfortable, modern rooms that make sightseeing easy and stays relaxed for many visitors.

Staff are frequently described as friendly, professional and helpful. Breakfast is widely described as very good, and several guests appreciated complimentary afternoon tea or snacks. Common drawbacks include a recurring sewage-like odor in the lobby or common areas, and small or occasionally slow elevators; a few rooms have limited views or layout quirks. Expect a comfortable base for exploring Florence.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are modern and generally well maintained; guests appreciated valet parking and complimentary afternoon tea/snacks. Elevators are small and sometimes slow.

Related guest reviews

10

Pamela

23 Sept 2025

·

Stayed 3 nights

Great service, nicely maintained facilities, and good breakfast.

10

gael

14 Jul 2025

·

Stayed 3 nights

Excellent hôtel de la chaine MC Galerie, confortable, dans une ambiance chic et cosy. Tout est fait pour que l'on s'y sente bien, même la possibilité de prendre un café et gâteaux secs dans la salle de petit déjeuner en cas de besoin dans l'après-midi. Le personnel est agréable et accueillant. Le point d'amélioration est sur le petit déjeuner, si une centrifugeuse est mise a disposition, j'aurais préféré un presse-agrumes, car éplucher les oranges le matin, ce n'est pas mon activité préférée. De même, il y a une superbe patisserie a une centaine de mètres avec des croissants sublimes plutôt que ceux servis le matin. A noter, le prosecco inclus, très bien avec charcuterie, fromage ou omelette fait à la demande. Pour finir, la situation est parfaite et sécurisée, 10 minutes, à peine, de la gare et face aux rues luxueuses.

8

Richard

18 Sept 2025

·

Stayed 3 nights

The hotel was wonderful. It was clean. In the center of town. Staff were always happy to help. Great suggestions on where to eat. I emailed them before I arrived. We drove to the hotel and they had the parking garage pick up our car. It was very handy. You needed about 1/2 hour for them to get the car from the garage. Their breakfast was marvelous and plenty full. The rooms were nice. But their windows were high off the ground. The ac was good. The tub is slippery and its edge is high. There are elevators but they are small. I would go back there the next time in Florence.

10

melissa

12 Sept 2024

·

Stayed 1 night

Great hotel! 4th time staying there. Great location, just steps away from the duomo and they have valet parking!

10

Jay

22 May 2024

·

Stayed 4 nights

The property was right next to the Duomo in the center of Florence The rooms were spacious, recently updated and well appointed. There was complimentary snacks in the afternoon. Great Hotel!!!

10

Dana

4 May 2025

·

Stayed 3 nights

The hotel was really nice. The only con is that the elevator is slow but that is minor. The location is perfectly located and is a very nice hotel

10

Alicia

4 Nov 2024

·

Stayed 3 nights

Quiet climate control cleanliness service from all departments and room and common area and guestroom design and furnishings are highly praise worthy. Elevators are quite small but run quickly enough. Beds and are bedding adequate but not outstanding in a way reflective of the other elements. Phenomenal bathroom and shower. Great breakfasts. Limited television channels with no English language stations or French.

10

Mariko

8 May 2023

·

Stayed 3 nights

We loved our stay in Florence. The hotel is quite new, fabulous aroma and loved the breakfast and late afternoon teas that were complimentary for guests. Also a pleasant surprise that they stock the mini bar with complimentary soft drinks and water daily.

10

Michelle

27 Feb 2023

·

Stayed 3 nights

Beautiful room. It's so clean and spacious. Orange and lemon water, candies and canned natural water are placed in the lobby free of charge. It's 6-7 min to walk to train station. Walk to Central Market food court to taste great local food.

10

Veronica

22 Sept 2025

·

Stayed 1 night

The location is wonderful and the staff was also wonderful and so helpful. Definitely call ahead if you are driving and need to park so they are ready for you to stop in front of the hotel and valet your car.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and bathrooms are widely reported as very clean with attentive housekeeping. However, a recurring sewage-like odor in the lobby/common areas is noted in multiple reviews.

Related guest reviews

8

Jacqueline

17 Jan 2025

·

Stayed 1 night

The hotel is in a great location. You can walk from the train station and everywhere else in town. The room was clean and comfortable. My only complaint is that even though the hotel is very clean, it has a weird smell in the lobby. I wasn’t able to eat breakfast (which was included) because of the smell.

8

Grace

17 Oct 2024

·

Stayed 1 night

Our room was large and clean. However, the lobby area had a not so nice smell. Smell did not carry on into our room. Hotel’s location was excellent. It was within walking distance to all mayor attractions.

6

Marina

2 Jan 2025

·

Stayed 7 nights

The location can’t be better. The hotel is clean and the staff is friendly, the breakfast is very limited. But the sewage smell in the lobby is very bad, even our room on the first floor, above the lobby, had that terrible smell. Also, first floor rooms looked at the wall. If they will fix the smell it would be very good stay.

10

SILVIA

6 May 2024

·

Stayed 4 nights

Localização extraordinária, funcionários muito atenciosos, limpeza do quarto efetuada de maneira impecável! Recomendo a todos.

10

Troy

3 Oct 2024

·

Stayed 4 nights

I loved this property, the room was spacious although the view was limited. Double windows made it very quite on a very busy street. The only knock was the lobby seemed to have an off odor.

10

Margot

29 Sept 2025

·

Stayed 3 nights

Rooms were very clean. Very clean in eating area. There was a foul smell near the rear elevators and gym

8

Laurent Juan Arsene

9 Nov 2025

·

Stayed 3 nights

Odeur liée à remontée d égout . Poussière accumulée près cafetière. Trace sur édredon .(chemin de lit). Fenêtre sans visibilité donnant sur un mur.

8

Kristin

14 May 2024

·

Stayed 2 nights

The location for this hotel could not be better. It is located on the edge of the city center and not far from the train and tram station. Our room was clean and quiet. The shower had good water pressure which can be an issue in some hotels around Italy. Breakfast was good and the staff was very helpful. The one draw back was that the lobby and hallways smelled bad. There were some heavy rains so that might have attributed to the sewer smell in the common areas but it was very overwhelming when we first arrived and although it got better it never completely went away. Luckily our room did not smell. We would stay there again.

10

Majid

13 Jul 2023

·

Stayed 2 nights

We had chosen a room with a queen bed. The room and bathroom were great. The room was very clean and was cleaned daily. The hotel environment was peaceful. Breakfast and its variety was good. Be sure to eat the cakes.:-)

10

Joan

14 Jun 2025

·

Stayed 5 nights

Friendly, helpful staff in housekeeping, bar, reception. Beautifully clean room - fresh, bright, well-appointed - and extremely comfortable bed! Perfect location within easy walking distance of all central sites. Would definitely hope to return.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, comfortable, and often spacious and quiet; strong air conditioning and soundproofing are appreciated. Some units have limited views, high windows or tight layouts, and a few note pillow or shower quirks.

Related guest reviews

8

Richard

18 Sept 2025

·

Stayed 3 nights

The hotel was wonderful. It was clean. In the center of town. Staff were always happy to help. Great suggestions on where to eat. I emailed them before I arrived. We drove to the hotel and they had the parking garage pick up our car. It was very handy. You needed about 1/2 hour for them to get the car from the garage. Their breakfast was marvelous and plenty full. The rooms were nice. But their windows were high off the ground. The ac was good. The tub is slippery and its edge is high. There are elevators but they are small. I would go back there the next time in Florence.

2

Reinhard

19 Sept 2022

·

Stayed 2 nights

das Zimmer war so klein dass man nicht mal den Schrank öffnen kann, der Ausblick vom Fenster auf gegenüberliegende Wand 2m entfernt eine Unverschämtheit so ein Zimmer zu vermieten

10

John Czerwein

30 Jun 2023

·

Stayed 1 night

This hotel was fantastic! Amazing location, the customer service impeccable and kind, professional and the hotel was beautiful, clean, new. The suite with the king bed and fold out couch made for a perfect room for our family! We are already planning to stay here again!

10

Troy

3 Oct 2024

·

Stayed 4 nights

I loved this property, the room was spacious although the view was limited. Double windows made it very quite on a very busy street. The only knock was the lobby seemed to have an off odor.

10

Tricia

16 Nov 2023

·

Stayed 7 nights

We were fortunate to stay in the suite that offered 2 separate rooms and 2 bathrooms, which is always a bonus! The room was immaculate and spacious. The location was perfect. Central and in the heart of Florence, walkable to the best restaurants, Duomo, shopping, train station, and leather markets. The free breakfast every morning was top notch offering a huge variety of hot and cold choices. They even had a juicer to make your own! I would highly recommend Cerretani if you are lucky enough to visit Florence. The staff was exceptional!

10

Romain

10 May 2024

·

Stayed 5 nights

great location. Junior suite was right size

10

JOSE

1 Nov 2024

·

Stayed 3 nights

The rooms are very spacious, the hotel is in the best place, the people that works for the hotel EVERYONE profesional and helpful.Thats why this is the best hotel in Florence.

10

Dawn

28 May 2023

·

Stayed 6 nights

This hotel is remarkable. It’s luxurious and perfectly located - if you walk out the door, take 4 steps, and turn left, you can see the Duomo. You can quickly get to the bustling, busy area of Florence if you head towards the Duomo, but you can also head south and west and find great restaurants that aren’t festooned with tourists. I stayed here in one of their smaller rooms (it was just me). The bed was incredibly comfortable, the products in the room are very nice, there was no noise, and the staff were professional, courteous, and helpful. Also, it’s beautiful inside.

10

Sanjay

1 Sept 2024

·

Stayed 2 nights

Fantastic stay! The aircon was blasting when we arrived which is very rare in Italy. The room was just perfect in size, and the location is down the street from everything you’d want to (must) see in Florence. From the bathroom to the nice firm bed and pillow options, just a great value. Plus, this hotel is also down the street from the train station. I cannot recommend this enough. And yes, I’ve stayed at the St. Regis, the Westin Excelsior and even the Lugarno.

10

RODRIGO

16 Oct 2025

·

Stayed 3 nights

Exelente localização. Equipe atenciosa, e quarto espaçoso.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, professional and helpful across reception, concierge and housekeeping, with smooth check-in. A few isolated issues include understaffed breakfast on one morning and room service not matching 24-hour expectations.

Related guest reviews

10

Pamela

23 Sept 2025

·

Stayed 3 nights

Great service, nicely maintained facilities, and good breakfast.

10

Rupert

6 Jul 2023

·

Stayed 2 nights

Front desk Staph Stephania, and concierge were outstanding in their hospitality and knowledge of the local area; very welcoming and easy to interact with. The hotel; rooms and breakfast area are tastefully decorated. Elegant and classy! We would definitely come back to this hotel and recommend it to friends and family.

10

Shawkat

16 Jun 2025

·

Stayed 2 nights

The service and professionalism of the staff

10

Sally

25 Aug 2023

·

Stayed 2 nights

We had a wonderful stay. The staff were very friendly and helpful and the breakfast was excellent.

10

Bhavesh

17 Jul 2024

·

Stayed 1 night

First time visiting easy check in no issue faced from reception to room everything was smooth enuf to visit again

10

Gabriel

5 Aug 2024

·

Stayed 2 nights

Very good option. Amazing atention from the guys at front desk. Loved the hotel. 10/10.

8

kazuhiro

9 Jan 2025

·

Stayed 2 nights

大変清潔で満足度の高いホテルでした。ただし2日目の朝食会場の従業員が極めて少なく、サービスがほとんど無かったことが残念でした。

10

Robson

22 Jul 2024

·

Stayed 6 nights

Great service.

10

Joan

14 Jun 2025

·

Stayed 5 nights

Friendly, helpful staff in housekeeping, bar, reception. Beautifully clean room - fresh, bright, well-appointed - and extremely comfortable bed! Perfect location within easy walking distance of all central sites. Would definitely hope to return.

8

SALVADOR

21 May 2023

·

Stayed 2 nights

En general muy bien. Solo dos temas: el lobby del hotel huele a cañería y el room service es una mentira que es 24 hrs como lo dice el libro del cuarto, hablamos una noche a las 11 pm y nos negaron el servicio.

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AI-generated summary based on recent guest reviews

Location

Excellent central location steps from the Duomo and an easy walk to the train station and main sights; convenient for shopping and dining. Many find it ideal for exploring on foot.

Related guest reviews

10

Ivan

28 Sept 2025

·

Stayed 4 nights

Found the position near station and all the sites so easy to visit. As in Florence you would wish to eat out endless choices we did not miss a dinning restuarant, breakfast was fine. Recomend a visit.

8

Grace

17 Oct 2024

·

Stayed 1 night

Our room was large and clean. However, the lobby area had a not so nice smell. Smell did not carry on into our room. Hotel’s location was excellent. It was within walking distance to all mayor attractions.

10

Yu Jia

12 Jan 2025

·

Stayed 4 nights

Unbeatable location

8

Thorsten

6 Mar 2023

·

Stayed 3 nights

Die Zimmer waren tatsächlich genau so, wie bei der Buchung gesehen. Das Hotel ist schön und gepflegt. Alle Mitarbeiter sind freundlich und hilfsbereit. Die Lage ist perfekt um alles in der Altstadt zu Fuß abzulaufen. Tolle Geschäfte in der Nähe.

10

melissa

12 Sept 2024

·

Stayed 1 night

Great hotel! 4th time staying there. Great location, just steps away from the duomo and they have valet parking!

10

Diana

9 Sept 2023

·

Stayed 4 nights

The location is perfect. Very close to landmarks and restaurants. Very safe neighborhood.

10

Heath

19 Feb 2025

·

Stayed 2 nights

Perfect location. Less than 10 min walk from train station. 3 min walk to Duomo. Near upscale shopping and plenty of cafes to eat and drink at are nearby. Only negative is the street smelled a bit but I don’t think that’s the hotels fault.

10

Lanhsin

31 Dec 2023

·

Stayed 4 nights

Location was really convenient as it was within walking distance of basically every tourist destination. The breakfast was wonderful. Remember to bring an adapter to charge your devices if you’re from outside Europe; the hotel doesn’t have any. Also, there’s no need to take a taxi from the SM Novella train station as it’s only a 10 minute walk to the hotel.

10

Olivia

19 Sept 2023

·

Stayed 3 nights

Hotel just round the corner from the Duomo and main square. Clean and spacious. All facilities in great condition. Friendly and welcoming staff. I'd certainly recommend this hotel to friends and family.

10

Shani

12 Oct 2024

·

Stayed 5 nights

Perfect position to explore Florence on foot, or to venture further afield by train

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently described as very good to excellent, with variety and quality appreciated; some enjoyed complimentary afternoon tea. A few guests mentioned limited selection or occasional staffing issues.

Related guest reviews

10

Pamela

23 Sept 2025

·

Stayed 3 nights

Great service, nicely maintained facilities, and good breakfast.

8

Richard

18 Sept 2025

·

Stayed 3 nights

The hotel was wonderful. It was clean. In the center of town. Staff were always happy to help. Great suggestions on where to eat. I emailed them before I arrived. We drove to the hotel and they had the parking garage pick up our car. It was very handy. You needed about 1/2 hour for them to get the car from the garage. Their breakfast was marvelous and plenty full. The rooms were nice. But their windows were high off the ground. The ac was good. The tub is slippery and its edge is high. There are elevators but they are small. I would go back there the next time in Florence.

10

Annette

20 Oct 2023

·

Stayed 4 nights

Loved this Hotel. Great location to the center of Florence and not far from the train station. Amazing breakfast and servers. The rooms were very comfortable and the front desk employees were very helpful. I would definitely stay here again and recommend to anyone visiting Florence!

10

Sally

25 Aug 2023

·

Stayed 2 nights

We had a wonderful stay. The staff were very friendly and helpful and the breakfast was excellent.

10

Tricia

16 Nov 2023

·

Stayed 7 nights

We were fortunate to stay in the suite that offered 2 separate rooms and 2 bathrooms, which is always a bonus! The room was immaculate and spacious. The location was perfect. Central and in the heart of Florence, walkable to the best restaurants, Duomo, shopping, train station, and leather markets. The free breakfast every morning was top notch offering a huge variety of hot and cold choices. They even had a juicer to make your own! I would highly recommend Cerretani if you are lucky enough to visit Florence. The staff was exceptional!

10

Alicia

4 Nov 2024

·

Stayed 3 nights

Quiet climate control cleanliness service from all departments and room and common area and guestroom design and furnishings are highly praise worthy. Elevators are quite small but run quickly enough. Beds and are bedding adequate but not outstanding in a way reflective of the other elements. Phenomenal bathroom and shower. Great breakfasts. Limited television channels with no English language stations or French.

8

kazuhiro

9 Jan 2025

·

Stayed 2 nights

大変清潔で満足度の高いホテルでした。ただし2日目の朝食会場の従業員が極めて少なく、サービスがほとんど無かったことが残念でした。

10

Christian

30 Jun 2023

·

Stayed 2 nights

Excellent central location, modern rooms, great breakfast. Would definitely stay there again

10

Oksana

1 Oct 2025

·

Stayed 4 nights

Hotel stuff doing amazing job for us to feel welcomed! Breakfast fresh and great… room quiet and smell beautiful … walkable distance to everything…we couldn’t be more happier! Highly recommended this hotel ♥️

10

Eugênio

8 Nov 2024

·

Stayed 3 nights

Localização inigualável, a poucos passos do Duomo de Florença, o hotel não tem nada demais, mas oferece o conforto necessário para excelentes dias de passeio pela encantadora cidade de Florença, permitindo que tudo seja feito a pé, já que transporte na cidade é precário. Excelente café da manhã.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $758
18 $396	19 $442	20 $395	21 $427	22 $431	23 $394	24 $395
25 $394	26 $401	27 $391	28 $401	29 $431	30 $400	31 $295

Su	Mo	Tu	We	Th	Fr	Sa
1 $286	2 $272	3 $337	4 $243	5 $292	6 $331	7 $325
8 $235	9 $268	10 $269	11 $352	12 $470	13 $538	14 $294
15 $239	16 $236	17 $240	18 $233	19 $240	20 $236	21 $239
22 $207	23 $223	24 $218	25 $426	26 $518	27 $436	28 $256
29 $206	30 $223

Cerretani Hotel Firenze - MGallery Collection

Prices for Cerretani Hotel Firenze - MGallery Collection

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed with Sofa Bed

Superior Room, 1 Queen Bed

Superior Room, 2 Twin Beds

Executive Room, 1 Queen Bed

Junior Suite, 1 King Bed

Superior Room, 1 Twin Bed

Suite, 1 Queen Bed

Guest reviews of Cerretani Hotel Firenze - MGallery Collection

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Cerretani Hotel Firenze - MGallery Collection

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Business details