Name: Hotel Alba Palace
Address: Via della Scala 22, Santa Maria Novella, Florence, Italy, Florence, Tuscany, IT
Price range: US$229–US$535 per night
Rating: 8.85

What guests think

Hotel Alba Palace draws praise for its convenient location near Santa Maria Novella station, warm and helpful staff, varied and tasty breakfast, and generally comfortable rooms, with many family-friendly options and easy walking access to Florence’s main sights.

Rooms and common areas are widely described as very clean, though several guests noted occasional odors or minor dust. Room experiences vary: some are spacious or loft-style, while others have small bathrooms, thin walls, or limited air conditioning seasonally; a few mentioned mosquitoes when windows stayed open. Facilities feel simple but useful, with complimentary happy-hour drinks on some evenings and secure luggage storage, alongside occasional elevator limitations. Overall, expect a convenient, well-run base for sightseeing rather than a full-service resort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are simple but handy, with a small bar offering complimentary happy-hour drinks on some evenings and secure luggage storage. A few guests noted elevator limitations or outages.

Related guest reviews

6

Anthony

9 Apr 2024

·

Stayed 1 night

The elevator / loft was out of service and we were on the top floor

8

vivian

29 Jul 2022

·

Stayed 4 nights

Hotel limpio pero muy caluroso Equipos de aire acondicionado antiguos q no logran enfriar la habitacion Camas duras Desayuno bueno Personal poco amable no nos ayudaron con maletas Habitacion estaba en 4 to piso y el ascensor solo llegaba al tercero Ubicacion buena en general

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10

YUKIO

12 Jul 2025

·

Stayed 2 nights

Firenze S.M.N駅近く。駅近ホテルが集まった一角。ドゥオモなども徒歩てすぐ。建物は古い。エレベーターは遅い。がイタリアで急ぐ必要はなかろう。客室廊下にエアコンないが部屋にはちゃんとあります。部屋は快適。シャワールームがやや狭いかな。ワインのサービスもしてくれました。コンセントはユニバーサルではないので変換プラグは必要。朝食おいしい。チェックアウト後は鍵のかかるロッカーで荷物預かってくれますので安心。最近高騰しているホテルの中で良心的価格。スタッフも親切です。

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10

Janet

3 Oct 2025

·

Stayed 1 night

Very convenient location and excellent breakfast. I appreciated the 24/7 reception as I arrived on a late flight, and also being able to store my luggage after checkout. Staff were warm, friendly and helpful.

10

Howard

5 Jul 2025

·

Stayed 3 nights

This hotel is a gem. It is under five minute walking from the Florence train station. The hotel staff was nice, the hotel was very clean, and had a very nice breakfast. Also good air conditioning.If you’re traveling with the family of four they offer a wonderful two story room that has a big queen size bed on the first floor and then upstairs a loft area with two twin beds. It is walking distance to all of the shopping and restaurants in Florence. They have a nice happy hour with a free drink on certain nights of the week, but always have some snacks and water available in the bar area.

8

Amanda

23 Sept 2023

·

Stayed 1 night

So close to the train and to walk to the major sites in Florence. For happy hour, which was an amazing and. Nice surprise, but the person manning the bar was not happy. Someone should not be afraid to talk to guests and interact.

10

Pamela

8 May 2025

·

Stayed 1 night

Lovely small hotel very close to the train station and the T2 tram from the airport. About a 10 minute walk to downtown Florence and the sights. Staff was very friendly and even held our luggage for us after check out before we could catch our train to Rome.

8

Diane

15 Jun 2025

·

Stayed 1 night

This little hotel, just a block from the train station, is a quiet respite from the busy Florence scene. It is convenient to the sights, and provides a generous breakfast. It has an unusually large elevator and comfortable lounge areas in the lobby and third floor balcony.

10

Luis

9 Aug 2025

·

Stayed 2 nights

Lovely hotel with personality. I actually felt like I was back in time. Excellent location. We walked everywhere. And the train station is around the corner. So we came from Roma by train, walked to the hotel from the station. My 68 yo mother walked that distance with a carry-on, you can do it to :). Everything was clean. Had a safe inside large enough for laptop. We have one queen and one small bed. The small bed was not the most comfortable, but manageable. Air conditioning was working fine and you can control the temperature yourself from inside your room. Hot water, amenities, all there, nice. The restroom door is a sliding door, so is not like a regular door but it does the trick. I might be blind but only could find one electrical outlet. Luckily, I carry a power strip so I could charge, camera, battery, and phones, computer all at once. Breakfast was great. Also there is a free drink during happy hour. Nice. Can store bags before or after check in/out before you head out to your next destination. Very nice hotel. Recommended.

10

Christopher

15 Sept 2024

·

Stayed 3 nights

The staff are very friendly. The breakfast and lobby are nice. There is a free happy hour drink in the lobby lounge. The location is great. I would definitely stay there again.

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Cleanliness

Reviews consistently describe the property as very clean, with rooms and bathrooms well kept. Several guests, however, mentioned occasional odors or minor dust/dirty items.

Related guest reviews

6

BYOUNG KYU

11 Sept 2025

·

Stayed 5 nights

직원들 친절했으나 객실에 먼지가 많았고 커피머신이나 컵들이 더러워서 사용치 못했습니다. 엘리베이터 등 시설이 노후되어 다소 불편함이 있었습니다. 하지만 전반적으로 괜찮았습니다.

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6

Adwoa

2 Sept 2023

·

Stayed 2 nights

It was fine. The room had a very strong perfume smell.

10

Jose

22 Jun 2025

·

Stayed 3 nights

Nice place, very clean. Good breakfast!

10

Margaret

18 Oct 2025

·

Stayed 1 night

large clean room!

8

Renzo Roberto

4 Feb 2022

·

Stayed 3 nights

L'hotel è abbastanza confortevole pur nella sua essenzialità, segnalo tuttavia un costante odore di fogna, presente specie in alcuni spazi comuni, che non riesco a spiegarmi. La colazione potrebbe essere migliorata, il fatto poj di avvolgere ogni alimento con pellicola film lo trovo ridicolo, ma sperimentato prima. Comprendo l'attenzione all'igiene, specie in un periodo come l'attuale, ma esistono tuttavia pinze ed altri strumenti idone al servizio e non ho mai visto, anche in passato maneggiare croissant e fette di pane, oltre a prosciutto e formaggio con le mani.

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10

Maria Fernanda

24 Feb 2024

·

Clean, safe, and convenient. Staff was super friendly and helpful at all times. Quiet at nights if you keep the window closed. Breakfast was good and the staff at the breakfast area are incredibly nice. Sad we missed the sign about free happy hour drink every day. Will definetly stay again. Grazie!

10

Paul

20 Sept 2024

·

Stayed 1 night

Very clean hotel/room in good condition. Room and breakfast were excellent. Conveniently located to train station, sites and conveniences. Friendly and helpful staff. Best hotel of trip to Italy.

10

Erin

29 Jun 2025

·

Stayed 1 night

I had a great time at my short stay at Hotel Alba Palace! The staff were welcoming and the room was spotless. I was pleased to be able to store my luggage there for a few hours after I checked out while I waited for my transportation to arrive. Thank you!!

8

Carissa

17 Apr 2025

·

Stayed 2 nights

The location was very convenient and safe. The property was clean, quiet and the staff was very helpful and kind. The only downside was the hotel had an unappealing smell and the only window went to a balcony in the middle of the complex instead of to the street.

10

Håkon

24 Jun 2022

·

Stayed 3 nights

Veldig rent rom hver dag. Bra rom, og bra frokost med brød, rundstykker, egg og pålegg. (Og selvfølgelig ulike kaker:) Ville bodd her igjen! Nærme togstasjonen.

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Rooms

Rooms range from spacious family-friendly lofts to smaller units; beds are generally comfortable, but some bathrooms are tight. Several guests noted thin walls and occasional AC limitations, with a few reporting mosquitoes when windows stayed open.

Related guest reviews

10

YUKIO

12 Jul 2025

·

Stayed 2 nights

Firenze S.M.N駅近く。駅近ホテルが集まった一角。ドゥオモなども徒歩てすぐ。建物は古い。エレベーターは遅い。がイタリアで急ぐ必要はなかろう。客室廊下にエアコンないが部屋にはちゃんとあります。部屋は快適。シャワールームがやや狭いかな。ワインのサービスもしてくれました。コンセントはユニバーサルではないので変換プラグは必要。朝食おいしい。チェックアウト後は鍵のかかるロッカーで荷物預かってくれますので安心。最近高騰しているホテルの中で良心的価格。スタッフも親切です。

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10

Suzanne

16 Jul 2023

·

Stayed 1 night

We really loved the unique design of the hotel with a loft bedroom for the kids and a huge jetted bath tub. The location is very close to the train station and walkable to all of the nearby museums, restaurants and shopping. Complimentary breakfast was also a nice amenity though our flight was early and we didn’t get to enjoy it. The only negative is the air conditioning didn’t keep the room as cool as it should. We woke up a little uncomfortable. Highly recommend overall.

8

michael

13 Jan 2023

·

Stayed 19,365 nights

The employees were nice and the hotel was clean. The room was hot and the hotel doesn't let you use the air conditioning during cold months so we had the window open and got eaten mlby mosquitoes.

6

anna

30 Sept 2024

·

Stayed 2 nights

Walls of rooms extremely thin - I could hear the ppl in the next room talking - which made me very aware of trying not to make noise Very prompt reply to my complaint of water being cold. And to be fair - it just needed to run for longer - but literally someone was up to my room in less than 10 minutes- very impressed with that. Everyone friendly and helpful. Travelled solo and felt very safe

8

Caroline

27 Sept 2025

·

Stayed 3 nights

As a three adult family travelling together, the larger room option was perfect for us. Really easy to get to from the train station/airport tram. Room was spacious and beds were comfortable. It was maybe 10 minutes walk from the Duomo, and there were restaurants, cafes and a gelato shop really close. There is also a happy hour at the bar on site, which was a nice surprise. Breakfast could have been a little better, and the walls between rooms were a little thin so the noise levels is dependent on your neighbours, but overall I would recommend this hotel to others.

10

Howard

5 Jul 2025

·

Stayed 3 nights

This hotel is a gem. It is under five minute walking from the Florence train station. The hotel staff was nice, the hotel was very clean, and had a very nice breakfast. Also good air conditioning.If you’re traveling with the family of four they offer a wonderful two story room that has a big queen size bed on the first floor and then upstairs a loft area with two twin beds. It is walking distance to all of the shopping and restaurants in Florence. They have a nice happy hour with a free drink on certain nights of the week, but always have some snacks and water available in the bar area.

10

Susann

3 Oct 2025

·

Stayed 3 nights

Great location walking distance to historic center and train station. Comfy beds but bathroom is very small but we made do. A solid choice.

6

Nicholas

13 Jun 2024

·

Stayed 4 nights

Good Location with shopping within walking distance. We had three people in our group so we rented the room that had a second bedroom in the loft. It worked out great! The bathroom was large which also helped. Good value for the money. We would stay here again.

8

Carlo

26 Sept 2024

·

Stayed 2 nights

La camera era veramente piccola e non molto accogliente . Assente il bidet. Letto piccolo. Buona la posizione e la colazione

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10

Masashi

19 Sept 2025

·

Stayed 3 nights

大学生の次男、長女と4人で宿泊。駅から近くて、アカデミア美術館やウフィツィ美術館も徒歩圏内で非常に便利でした。部屋は一階のメゾネットタイプで1階と2階にベッド、2階にはテラス付き。お風呂も湯船があるので、ゆったり浸かることができました。近くにリーズナブルな価格で美味しいイタリアンレストランもあり。朝食付きで3泊しましたが、満足できました。

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Service

Staff are widely praised as warm, accommodating, and proactive, with multiple examples of extra help (calls, wake-ups, luggage). A few guests, however, found interactions less friendly, particularly at the front desk or bar.

Related guest reviews

10

Hao

4 Dec 2025

·

Stayed 2 nights

Absolutely great hotel! Awesome location, reasonable price, nice breakfast, and very friendly staff! Especially Verena from front desk, she patiently helped us to make a couple calls to doctor offices when we need some emergency visits. Thank you!

10

John

22 Jun 2023

·

Stayed 2 nights

Very accommodating staff, left luggage for an overnight trip and they were totally cool with it. Also slept through a wake-up call & they knocked on my door to make sure I was up!!! Great location & breakfast - Great Spot in Florence!!!

10

Kareen Ann

19 Mar 2024

·

Stayed 7 nights

I have always been treated extremely well here. Love the staff too!

6

Vicky

26 Sept 2023

·

Stayed 2 nights

Staff was not very friendly or helpful for dinner suggestions or for making reservations.

8

Amanda

23 Sept 2023

·

Stayed 1 night

So close to the train and to walk to the major sites in Florence. For happy hour, which was an amazing and. Nice surprise, but the person manning the bar was not happy. Someone should not be afraid to talk to guests and interact.

10

amber

18 Apr 2023

·

Stayed 3 nights

We really liked the Alba Palace Hotel. It's in a great location, clean, and the breakfast was good. The front desk people could of been nicer, but would definitely stay again.

10

Lois

2 Nov 2023

·

Stayed 3 nights

Wonderful staff--helpful and nice. Great location.

10

John

22 Jun 2023

·

Stayed 2 nights

2nd time staying here and love the location & staff is very accommodating!!! Room was bigger than expected, breakfast/food was great - Great Trip!!!

10

Gregory

21 Jun 2025

·

Stayed 2 nights

This was a great experience. I was traveling with my husband and two children aged 11 and 14. The rooms are spacious and the bathrooms are large. In fact, our bathroom had two sinks a bathtub and shower. The breakfast had a lot of options and the staff were incredibly friendly and helpful. The biggest shout out and praise goes to Marco, who helped us out in a bind! Unexpectedly, our flights going home to the United States were canceled, and Marco helped us call our Italian airline to get us on a different flight. He also helped us find a hotel reservation in Rome and spoke Italian to the people there and that resulted in a reduced rate. This is a great place to stay, especially for a family. We stayed here at the end of our 14 day trip and really loved it.

10

Vincent

15 Jun 2025

·

Stayed 1 night

very friendly and helpful staff

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Location

Central and highly convenient—just a short walk from Santa Maria Novella station and major sights—making it easy to explore Florence on foot. A few noted the immediate area isn’t the most charming, but most found it practical.

Related guest reviews

10

Stefano Ivano

26 Feb 2026

·

Stayed 1 night

Tutto benone! Ottimo rapporto presto-prestazione e ubicazione in pieno centro, vicinissimo alla Stazione di Santa Maria Novella e alle attrazioni della città.

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8

Victoria

4 Nov 2025

·

Stayed 1 night

Friendly and easy check-in and check-out. Location was excellent and conveniently located to major sights and to the train station.

8

Barbara

7 Feb 2023

·

Stayed 1 night

It was a nice room. The part of town wasn’t the greatest.

10

Elfyn

7 Nov 2025

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Stayed 5 nights

Hotel was clean, good breakfast,staff friendly and helpful, location excellent for walking around the city, and for transport on trains and buses to explore Tuscany

10

Susann

3 Oct 2025

·

Stayed 3 nights

Great location walking distance to historic center and train station. Comfy beds but bathroom is very small but we made do. A solid choice.

10

Pamela

8 May 2025

·

Stayed 1 night

Lovely small hotel very close to the train station and the T2 tram from the airport. About a 10 minute walk to downtown Florence and the sights. Staff was very friendly and even held our luggage for us after check out before we could catch our train to Rome.

10

Edward

23 Feb 2025

·

Stayed 2 nights

great hotel very close to the city centre and station - all about 5 minutes walk away. great room and great breakfast. perfect stay

8

Diane

15 Jun 2025

·

Stayed 1 night

This little hotel, just a block from the train station, is a quiet respite from the busy Florence scene. It is convenient to the sights, and provides a generous breakfast. It has an unusually large elevator and comfortable lounge areas in the lobby and third floor balcony.

10

Marina

11 Feb 2026

·

Stayed 5 nights

Lovely stay at the hotel Alba. Rooms were very spacious and the beds were comfortable. Hotel is located roughly 5 minutes from train station, which is very convenient. It is also no more than maybe 20 minutes to most attractions (by foot). Breakfast in the morning was tasty and all the staff were very friendly. Would definitely stay again!

10

Igor

24 Mar 2023

·

Stayed 2 nights

Amazing hotel , great location close to the train station

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Dining

Breakfast is widely praised as varied and tasty, with options accommodating different diets; coffee drinks like cappuccino are available. A few guests thought the spread or brewed coffee could be better.

Related guest reviews

10

Allison

30 Nov 2023

·

Stayed 3 nights

Breakfast was AMAZING! Very nice room with comfortable beds and pillows.

8

Gerritdina Johanna

18 Feb 2024

·

Stayed 5 nights

Goed hotel op prima locatie met uitgebreid ontbijtbuffet. Het personeel is vriendelijk en behulpzaam.

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10

Afaf

11 Aug 2025

·

Stayed 1 night

Very friendly staff, breakfast offering a lot of options and top location

10

DONGUK

31 Jan 2026

·

Stayed 3 nights

객실이 깨끗하고, 조식이 맛있어요.

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10

Afaf

7 Aug 2025

·

Stayed 1 night

The breakfast selection is great

10

Yelena

27 Oct 2025

·

Stayed 6 nights

Ja, internetten var snabbt, frukosten var bra. Men Kokt kaffet var ingen bra alls, men man kan beställa Cappuccino där. Personalen var jätte trevliga.

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10

Mary Jo

8 Aug 2025

·

Stayed 1 night

The Breakfast Buffet was fabulous - so many options which catered to all dietary needs such as gluten-free and vegan. Staff were so friendly and helpful, particularly with helping store luggage before check-in and after check-out.

8

LILIAN

23 Sept 2023

·

Stayed 1 night

Habitación amplia, muy cerca de la zona comercial y de la estación de trenes. El desayuno es lo único que podrían mejorar.

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10

Luis Roberto

15 Feb 2026

·

Stayed 4 nights

Equipe muito gentil, excelente cafe da manhã, otima localização

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10

Marina

11 Feb 2026

·

Stayed 5 nights

Lovely stay at the hotel Alba. Rooms were very spacious and the beds were comfortable. Hotel is located roughly 5 minutes from train station, which is very convenient. It is also no more than maybe 20 minutes to most attractions (by foot). Breakfast in the morning was tasty and all the staff were very friendly. Would definitely stay again!

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Month	Average price
January	US$142
February	US$159
March	US$185
April	US$286
May	US$347
June	US$308
July	US$244
August	US$172
September	US$319
October	US$309
November	US$184
December	US$177

Su	Mo	Tu	We	Th	Fr	Sa
				1 $409	2	3 $383
4 $535	5 $400	6 $379	7 $400	8 $519	9 $496	10 $440
11 $394	12 $391	13 $312	14 $304	15 $414	16 $412	17 $411
18 $414	19 $314	20 $325	21 $398	22 $284	23 $455	24 $428
25 $395	26 $401	27 $304	28 $245	29 $229	30 $324	31 $334

Hotel Alba Palace

Prices for Hotel Alba Palace

Monthly average prices

About this property

Location

Room options

Single Room

Quadruple Room

Superior Room

Standard Double Or Twin Room

Triple Room

Guest reviews of Hotel Alba Palace

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Alba Palace

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $244	23	24 $441	25 $441	26 $359
27 $359	28 $463	29 $380	30 $463