Hotel Real

First room, toilet not functional, second fridge not working, no hot water only tepid!

Vi bookede med morgenmad, men hotellet har slet ikke morgenmad. Der var reserveret 3 værelser , men kunne kun få 2.

L'hôtel ne convient pas pour un séjour prolongé en famille. Encore en travaux, propreté à revoir, pas d'eau chaude, très bruyant dans les couloirs, pas de petit déjeuner. Mais il y a un parking client.

The hotel was undergoing renovation thus no breakfast was provided. The staff was still helpful though. The walk from the airport to the hotel was a bit tricky because the roads around the airport provides little consideration for pedestrians.

No hay agua caliente. No hay calefaccion

Equipements non fonctionnels, mobilier en mauvais état, pas d'eau chaude sanitaire, pas de restaurant, pas de service petit déjeuner et bruyants entre les chambres. Hôtel ne correspond pas à la description en ligne et très loin du 3 étoiles ! La taxe de séjour est donc aussi très surévaluée (12€ / jour pour un couple) !!

Receptionisten var mycket vänlig, lugn och ansträngde sig för att kommunicera på engelska även via telefonen. Hjälpsam. Obs. Det var en svår och komplicerad kommunikation på den hotellgrupp som Real befinner sig i. Trappan och korridoren som ledde till rummen var inte fräscha, och hissen var trasig. Rummet var okej, bara för en övernattning. Toaletten hade en smutsig och trasig spolning (rummet byttes omedelbart efter klagomålet). Självbetjäning för utcheckning, men vem som helst kunde komma åt nycklarna. Ingen entrékontroll vid hotelldörren (dörren var olåst). Fördelar: Det finns en lite parkering på hotellet. Renta a car och Airport jättenära, 5 min by car (utan trafik).

Camera con mobili rotti, pulizia discutibile e hotel mal frequentato. Unico plus parcheggio e vicinanza all’aeroporto

Struttura vecchia, arredata male e senza alcun servizio. Bagno vecchio, piccolo e scomodo. Lo split dell'aria condizionata aveva lo scarico della condensa in un bidone che si è riempito durante la notte e ha allagato la stanza, che ho dovuto asciugare con gli asciugamani, dal momento che la mattina non c'è personale.

The hotel was supposed to have a breakfast. It did not. For three nights of our stay out of four there was no hot water. The fridge didn't work. On the second day of our stay, apparently during cleaning, some of our food disappeared from the room (was stolen). We asked for a "No disturb" door knob hanger (to prevent future theft) and were given one that was created in front of our eyes by handwriting on a piece of paper. The manager of the hotel was in Rome and unreachable. The total impression was that it was a low level hotel in the third world country.

Dirty beds and bathroom, toilet is broken and no hot water after 11 PM

Quartos sujos, lençóis sujos e rasgados, chuveiro com água gelada, após diversas reclamações eles ligaram a água “quente” que estava de morna para fria,ainda fomos roubados em 100 euros quando saímos durante o dia, não recomendo não recomendo não recomendo!!!!!!!

There was nothing good about this hotel, lots of mosquitoes and room felt dirty. No hot water for shower Please don’t stay

Dingy, cement building that feels like a prison cell. First room was infested with mosquitos. Once we changed rooms, there were at least no bugs, but lots of dead bugs on the walls. Shower was dangerously slippery and the water got no where near hot. The front desk clerk was helpful and kind, but the hotel is not good at all.

Si quieres no poder dormir, no poder ducharte y que te coman los mosquitos, este es el sitio. Sin agua caliente, si vas a recepción y lo expones te dicen que están todas las habitaciones iguales y te dan un hervidor de agua lleno de suciedad y bichos como solución. La ducha tiene los chorros tan bien dirigidos que tienes que ducharte buscándolos en las paredes de la ducha. Si quieres salir a la terraza y que te dé de pronto un golpe la medio persiana rota que tienen, este sitio es ideal. No tendrás problemas para madrugar porque con el sol es imposible seguir durmiendo y de bajar la persiana ni hablo. Lo bueno es que puedes encontrar suciedad y cosas de hace muchos años bajo los muebles. La cama tiene tantos bultos como la almohada. Suciedad, más suciedad y suciedad por todos lados. El wifi no funciona. Cuando llegamos la puerta (que es de trasteros) de la habitación estaba abierta

My experience in the Hotel was good, the room was very comfortable and clean so was the bathroom

The room was clean but very old. The few furniture were damaged. The lobby of the hotel had a smell, and with very old furniture. But the staff was very friendly and very helpful.

Accueil du personnel impeccable, chambre insalubre

I did not stay at this property because the minute we checked in it looked like a prison. I gave it a chance by waiting on the room and when we were presented the room, it did look like a prison cell , the bathroom was all funky and moldy. we had to scramble for a hotel room right away online and left in a hurry. This is a disaster Expedia you should never list this hotel because it is non-operating it is dirty it has mold and it is just dirty, repulsive hideous in the building is falling apart. I am gonna file a claim and it’s a good thing I got insurance for this reservation. l.

Walking into our room, there was a strong smell of cigarettes. We asked to change our room but were not able to. Later finding blood on pillows and on throw blankets. The shower is only covered by a curtain in the corner of the bathroom. The area felt skeptical. I would not recommend this hotel.

mérite un sérieux rafraîchissement, très proche de l'aéroport, bien pour une nuit avant de prendre l'avion

La habitación es sencilla, para pasar la noche esta bien.

Spacious room, clean, it was good for us for a couple of nights.

Si quieres no poder dormir, no poder ducharte y que te coman los mosquitos, este es el sitio. Sin agua caliente, si vas a recepción y lo expones te dicen que están todas las habitaciones iguales y te dan un hervidor de agua lleno de suciedad y bichos como solución. La ducha tiene los chorros tan bien dirigidos que tienes que ducharte buscándolos en las paredes de la ducha. Si quieres salir a la terraza y que te dé de pronto un golpe la medio persiana rota que tienen, este sitio es ideal. No tendrás problemas para madrugar porque con el sol es imposible seguir durmiendo y de bajar la persiana ni hablo. Lo bueno es que puedes encontrar suciedad y cosas de hace muchos años bajo los muebles. La cama tiene tantos bultos como la almohada. Suciedad, más suciedad y suciedad por todos lados. El wifi no funciona. Cuando llegamos la puerta (que es de trasteros) de la habitación estaba abierta

Mosquitoes. Sĥower way too small. Wash basin problem.

Equipements non fonctionnels, mobilier en mauvais état, pas d'eau chaude sanitaire, pas de restaurant, pas de service petit déjeuner et bruyants entre les chambres. Hôtel ne correspond pas à la description en ligne et très loin du 3 étoiles ! La taxe de séjour est donc aussi très surévaluée (12€ / jour pour un couple) !!

Hotel per chi ha poche pretese. Pulizia sufficiente e bagni non molto invitanti. Spazioso ma con infissi un pò datati. Climatizzatore funzionante ma non sufficiente in pieno agosto a raffrescare in breve la stanza. Pro: stanza spaziosa; in pratica molto vicino alla zona centrale; economico. Insomma, buono per passare una notte al volo, massimo due.

The place was extremely disappointing. No phones in rooms, key was tricky to use, and if there was a fire it would have been stressful to get out.no light blocking curtains, no bath mats, bathroom sink was plugged and nothing was done to fix it although we reported. It x2. Shower stall was disgusting and NO HOT WATER during our stay. The walls in our room looked like they slapped a coat of paint over mould stains and there were stains on the walls. There was no place to get coffee I could go on but you can get a sense of what it was like. Staff was great and helpful but I certainly wouldn’t recommend this place to anyone.

A bad experience. The toilet was running all night, it was very noisy. The bad experience was topped by only having cold water in the bathroom in the morning. And yes, we let it run for a long time.

Close to the airport. Nothing fancy, but decent place to spend the night before an early flight.

Kind/Respectfull Staff :)

A recepção não tinha recepcionista 24h, não fala além do inglês, os quartos não são higienizados adequadamente todos os dias, não faziam reposição de papel higiênico.

The hotel was undergoing renovation thus no breakfast was provided. The staff was still helpful though. The walk from the airport to the hotel was a bit tricky because the roads around the airport provides little consideration for pedestrians.

The room was clean but very old. The few furniture were damaged. The lobby of the hotel had a smell, and with very old furniture. But the staff was very friendly and very helpful.

C’était pas mal mais il manquait de couvertures et on devait en partager ( je suis allé à l’accueil mais il n’y avait personne)

Accueil du personnel impeccable, chambre insalubre

Receptionisten var mycket vänlig, lugn och ansträngde sig för att kommunicera på engelska även via telefonen. Hjälpsam. Obs. Det var en svår och komplicerad kommunikation på den hotellgrupp som Real befinner sig i. Trappan och korridoren som ledde till rummen var inte fräscha, och hissen var trasig. Rummet var okej, bara för en övernattning. Toaletten hade en smutsig och trasig spolning (rummet byttes omedelbart efter klagomålet). Självbetjäning för utcheckning, men vem som helst kunde komma åt nycklarna. Ingen entrékontroll vid hotelldörren (dörren var olåst). Fördelar: Det finns en lite parkering på hotellet. Renta a car och Airport jättenära, 5 min by car (utan trafik).

I did not stay here. My 1 star review is based on their lack of customer service. I was booked to stay here the night before my flight left Florence. A week prior I found out my flight was changed and I would not need the room. I tried contacting the property to see about a refund or even a partial refund and I could not get in contact with anyone. I contacted Expedia, they also tried multiple attempts to reach the hotel but were unable to. I do understand that when I booked the room, it said that it was non refundable. However, my flight change was out of my hands and I feel there was enough notice time given to rent out the room and it would have been nice to receive even a partial refund. Or at least get in touch with someone!

No hay agua caliente, no son amables

The place was extremely disappointing. No phones in rooms, key was tricky to use, and if there was a fire it would have been stressful to get out.no light blocking curtains, no bath mats, bathroom sink was plugged and nothing was done to fix it although we reported. It x2. Shower stall was disgusting and NO HOT WATER during our stay. The walls in our room looked like they slapped a coat of paint over mould stains and there were stains on the walls. There was no place to get coffee I could go on but you can get a sense of what it was like. Staff was great and helpful but I certainly wouldn’t recommend this place to anyone.

mérite un sérieux rafraîchissement, très proche de l'aéroport, bien pour une nuit avant de prendre l'avion

Great location Friendly staff amazing food

The hotel was undergoing renovation thus no breakfast was provided. The staff was still helpful though. The walk from the airport to the hotel was a bit tricky because the roads around the airport provides little consideration for pedestrians.

Hotel per chi ha poche pretese. Pulizia sufficiente e bagni non molto invitanti. Spazioso ma con infissi un pò datati. Climatizzatore funzionante ma non sufficiente in pieno agosto a raffrescare in breve la stanza. Pro: stanza spaziosa; in pratica molto vicino alla zona centrale; economico. Insomma, buono per passare una notte al volo, massimo due.

Receptionisten var mycket vänlig, lugn och ansträngde sig för att kommunicera på engelska även via telefonen. Hjälpsam. Obs. Det var en svår och komplicerad kommunikation på den hotellgrupp som Real befinner sig i. Trappan och korridoren som ledde till rummen var inte fräscha, och hissen var trasig. Rummet var okej, bara för en övernattning. Toaletten hade en smutsig och trasig spolning (rummet byttes omedelbart efter klagomålet). Självbetjäning för utcheckning, men vem som helst kunde komma åt nycklarna. Ingen entrékontroll vid hotelldörren (dörren var olåst). Fördelar: Det finns en lite parkering på hotellet. Renta a car och Airport jättenära, 5 min by car (utan trafik).

Camera con mobili rotti, pulizia discutibile e hotel mal frequentato. Unico plus parcheggio e vicinanza all’aeroporto

Close to the airport. Nothing fancy, but decent place to spend the night before an early flight.

If being near the airport is important, this is an option. The train to the airport is nearby. Not the nicest walk. Keep in mind, the quality is slummy. I did not have hot water during the stay. Daily cleanings were making the bed. Otherwise, that was it. The piece of toilet paper on the ground when I arrived stayed on the floor the whole time I was there. Bed sheets were the extent of covering. There were blankets in the closet. However they looked like potato sack material. There was no daily breakfast as promised. WiFi is not available in all rooms as advertised. Don’t stay here.

Walking into our room, there was a strong smell of cigarettes. We asked to change our room but were not able to. Later finding blood on pillows and on throw blankets. The shower is only covered by a curtain in the corner of the bathroom. The area felt skeptical. I would not recommend this hotel.

Agréable séjour dans l'hôtel Real. Nous avons trouvé que le rapport qualite/prix est excellent. La localisation est proche du tram T2 qui amene au centre ville en 20 minutes et il y a un parking gratuit sur place. La literie est confortable, nous avions une chambre donnant sur rue et n'avons pas ete dérangés par les bruits exterieurs. L'hôtel est dans son époque, un peu de modernité aurait donné un 5 sur 5 !

Great location Friendly staff amazing food

Vi bookede med morgenmad, men hotellet har slet ikke morgenmad. Der var reserveret 3 værelser , men kunne kun få 2.

L'hôtel ne convient pas pour un séjour prolongé en famille. Encore en travaux, propreté à revoir, pas d'eau chaude, très bruyant dans les couloirs, pas de petit déjeuner. Mais il y a un parking client.

The hotel was undergoing renovation thus no breakfast was provided. The staff was still helpful though. The walk from the airport to the hotel was a bit tricky because the roads around the airport provides little consideration for pedestrians.

My wife and I were traveling Europe for our honeymoon and this is one place we decided to stay. We were led to believe the hotel had laundry and was close to lots of places to eat but this was incorrect, all the restaurants close by were all shut down permanently as far as I can tell and the only laundry service was almost 15 euros each to wash and dry which is maybe normal but when we’re let to believe the hotel had this service it’s something we did not budget for. As for the room the floors were dirty with broken tiles that moved when stepped on, the shower head holder was broken(not a big deal but annoying) and there was only one towel between us which is not super fun when you have been traveling all night and sweating all day and all you want to do is shower before bed, I asked for more towels but apparently that was the last one and we just had to deal with it(not a big deal I know but it seemed like things kept getting added to the pile, although he couldn’t help us with most of the issues the man at the front desk front desk was friendly and he tried to help us so I have to give credit where credit is due. All in all the photos look much nicer than the place and they are not accurate at least in the room we stayed in and I wouldn’t recommend staying here.

Equipements non fonctionnels, mobilier en mauvais état, pas d'eau chaude sanitaire, pas de restaurant, pas de service petit déjeuner et bruyants entre les chambres. Hôtel ne correspond pas à la description en ligne et très loin du 3 étoiles ! La taxe de séjour est donc aussi très surévaluée (12€ / jour pour un couple) !!

The place was extremely disappointing. No phones in rooms, key was tricky to use, and if there was a fire it would have been stressful to get out.no light blocking curtains, no bath mats, bathroom sink was plugged and nothing was done to fix it although we reported. It x2. Shower stall was disgusting and NO HOT WATER during our stay. The walls in our room looked like they slapped a coat of paint over mould stains and there were stains on the walls. There was no place to get coffee I could go on but you can get a sense of what it was like. Staff was great and helpful but I certainly wouldn’t recommend this place to anyone.

The hotel was supposed to have a breakfast. It did not. For three nights of our stay out of four there was no hot water. The fridge didn't work. On the second day of our stay, apparently during cleaning, some of our food disappeared from the room (was stolen). We asked for a "No disturb" door knob hanger (to prevent future theft) and were given one that was created in front of our eyes by handwriting on a piece of paper. The manager of the hotel was in Rome and unreachable. The total impression was that it was a low level hotel in the third world country.

If being near the airport is important, this is an option. The train to the airport is nearby. Not the nicest walk. Keep in mind, the quality is slummy. I did not have hot water during the stay. Daily cleanings were making the bed. Otherwise, that was it. The piece of toilet paper on the ground when I arrived stayed on the floor the whole time I was there. Bed sheets were the extent of covering. There were blankets in the closet. However they looked like potato sack material. There was no daily breakfast as promised. WiFi is not available in all rooms as advertised. Don’t stay here.