Is parking available at the property?

Nearby parking is available for EUR 15 per day. Reservation is not required.

What type of breakfast is offered and what are the serving hours?

Local cuisine breakfasts are available daily from 7:30 AM to 11:00 AM for a fee of approximately EUR 3 for adults and EUR 3 for children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Naples City Centre, within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli, and approximately 2 miles from Via Toledo and the Port of Naples.

What are the policies for guests staying with children?

Children are allowed at the property. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Smart Station Hotel in Naples

What guests think

At Smart Station Hotel, travellers appreciate the very short walk to the main station, but report mixed cleanliness and dated, basic rooms with hard or uneven mattresses, thin walls, and various maintenance issues.

The surrounding neighborhood is repeatedly described as rough or unsafe at night, even though the location is very convenient for trains and the metro. Service feedback is mixed: many praise friendly, helpful staff, while others cite poor check-in experiences, inconsistent charges, and lack of assistance with luggage. There is no elevator, and several guests mention cramped showers and A/C that is difficult to control or not working. Best for short, budget-minded stays near the station.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

No elevator, and multiple guests found the stairs challenging; accessibility is limited for those with mobility issues.

Related guest reviews

6

Lorna

Jun 8, 2025

·

Stayed 1 night

No lift, had to get heavy suitcases up and down stairs, which was very difficult. No offer of help. My room door: couldn’t lock it… reception told me it wasn’t openable from the outside, but I wasn’t convinced so had to put a table and chair against the door for security. Nowhere to make a cup of tea in the room or even make or buy one anywhere on the premises. Grim place - walls brown and orange and tatty. Bedding and towels very clean thankfully. Only chose because it is very close to the station, which was practical.

6

Daniele

Jun 13, 2025

·

Stayed 3 nights

A lovely room but with a small dated bathroom. Fixtures in my shower were damaged and the shower is quite tight for the husky gent. Staff were pleasant at all times. Not suitable for people with mobility challenges. Close access to the main train station and Metro too.

2

NELSON

Jul 21, 2022

·

Stayed 2 nights

Hotel não condiz com as descrições do site! Hotel com aspecto sujo, mal cheiro e o local muito perigoso’ A acomodação totalmente diferente do anúncio… banheiro sujo, velho, o BOX não cabe uma pessoa…o hotel não tem elevador e sim inúmeras de escada o ter acesso ao quarto; não tem restaurante; não tem café da manhã….enfim totalmente diferente da descrição do anúncio… finalizando, hotel terrível!!!!

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: several reviews report dirty bathrooms, odors, and poor upkeep, while some note clean rooms or linen.

Related guest reviews

2

ELOSMAN

Aug 21, 2022

·

Stayed 7 nights

Très sale et le quartier est dangereux

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8

Hans

May 14, 2024

·

Stayed 1 night

Great spot near the train station. Very clean. A little noisy in the surrounding neighborhood but everything calmed down at night. Definitely will stay here again.

2

Ahmed

Jul 1, 2022

·

Stayed 1 night

Bagno sporco e rotto,, tv non funziona, aria condizionata non funziona . Camera sporca ,, lenzuolo rotto

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8

Steve

Sep 28, 2024

·

Stayed 1 night

The area was very rough but the room was clean and well kept. Bathroom very small shower even more so. But if just there for the night everything is clean and nice within the hotel. The surrounding area could use cleaning up.

6

Martino

Jan 5, 2026

·

Stayed 1 night

Filtri aria condizionata sporchi , la parte purtroppo più scadente è stato il materasso infossato e rumoroso mal di schiena e dolori il giorno dopo, lo scarico della doccia poco funzionante….. Essendo un posto vicino alla stazione ci sta per una notte….. ma basterebbe poco per arrivare ad una buonissima valutazione…..

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6

Loredana

May 23, 2022

·

Stayed 2 nights

Poca pulizia

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2

Fabio

May 8, 2022

·

Stayed 1 night

Hotel sconsigliato vivamente!! Sporco e mal tenuto!

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4

Sarah-Maude

Aug 12, 2022

·

Stayed 1 night

L’hôtel est situé dans un coin épeurant de la ville, surtout la nuit. Il y a une grille métallique qui bloque l’accès à la porte pour notre sécurité, mais la simple présence de celle-ci n’est pas rassurante. La chambre était de mauvais goût et le wifi ne fonctionnait pas. Il n’y avait pas de savon à main, seul des sachets de gel douche étaient à notre disposition. La douche était très sale et n’avait pas été nettoyée depuis un moment vu le calcaire sur les vitres et l’ancien savon et les nombreux sachets de gel douche vides des anciens voyageurs qui étaient présents dans le porte savon… Endroit a éviter.

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2

NELSON

Jul 21, 2022

·

Stayed 2 nights

Hotel não condiz com as descrições do site! Hotel com aspecto sujo, mal cheiro e o local muito perigoso’ A acomodação totalmente diferente do anúncio… banheiro sujo, velho, o BOX não cabe uma pessoa…o hotel não tem elevador e sim inúmeras de escada o ter acesso ao quarto; não tem restaurante; não tem café da manhã….enfim totalmente diferente da descrição do anúncio… finalizando, hotel terrível!!!!

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4

Luca

May 13, 2024

·

Stayed 1 night

Scarsa pulizia, getto acqua del wc difettoso, ante finestre difettose, finestra che non si chiude e non per ultimo personale che al check in richiede una cifra doppia a quella dovuta relativa alla tassa di soggiorno

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Rooms

Rooms are basic and dated, with frequent comments about hard or sagging mattresses, very small bathrooms, and some noise; a few guests found beds comfortable. Occasional issues include awkward A/C controls and spotty Wi‑Fi.

Related guest reviews

4

maxim

Jul 6, 2022

·

Stayed 4 nights

We didn’t expect too much from a hotel in Napoli, however this experience was below even the low expectations. Nothing worked properly. The AC could be turned on only if you press a button while standing on a bed. After that, the temperature could not be controlled and it became freezing in 15 minutes. Then, one had to turn it off - until it was unbearably hot. A technician was not available. We asked for an extra blanket - it was not available either. Every day we had to ask for extra shampoo, because the amount provided was hardly enough for one person, forget about two. The conditioner was not provided at all. The toilet seat and the shower cabin were broken. The room was dark with a couple of gloomy lights that didn’t provide sufficient illumination. Not a cozy room at all. Very bad experience indeed!

6

Jeff

Nov 26, 2025

·

Stayed 2 nights

Bed was not comfortable

8

Hans

May 14, 2024

·

Stayed 1 night

Great spot near the train station. Very clean. A little noisy in the surrounding neighborhood but everything calmed down at night. Definitely will stay here again.

6

Daniele

Jun 13, 2025

·

Stayed 3 nights

A lovely room but with a small dated bathroom. Fixtures in my shower were damaged and the shower is quite tight for the husky gent. Staff were pleasant at all times. Not suitable for people with mobility challenges. Close access to the main train station and Metro too.

8

Steve

Sep 28, 2024

·

Stayed 1 night

The area was very rough but the room was clean and well kept. Bathroom very small shower even more so. But if just there for the night everything is clean and nice within the hotel. The surrounding area could use cleaning up.

4

Meaghan

Sep 13, 2024

·

Stayed 1 night

Close to train station is the only positive. Walls are paper thin, can hear everything and beds very hard. I’d just stopping over and not going to be in the room it’s fine.

6

Martino

Jan 5, 2026

·

Stayed 1 night

Filtri aria condizionata sporchi , la parte purtroppo più scadente è stato il materasso infossato e rumoroso mal di schiena e dolori il giorno dopo, lo scarico della doccia poco funzionante….. Essendo un posto vicino alla stazione ci sta per una notte….. ma basterebbe poco per arrivare ad una buonissima valutazione…..

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8

Daniela

May 13, 2024

·

Stayed 2 nights

Sehr gute Lage. Zimmer etwas in die Jahre gekommen aber für einen kurzen Aufenthalt total ok. Konnten sogar viel früher einchecken.

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4

Sarah-Maude

Aug 12, 2022

·

Stayed 1 night

L’hôtel est situé dans un coin épeurant de la ville, surtout la nuit. Il y a une grille métallique qui bloque l’accès à la porte pour notre sécurité, mais la simple présence de celle-ci n’est pas rassurante. La chambre était de mauvais goût et le wifi ne fonctionnait pas. Il n’y avait pas de savon à main, seul des sachets de gel douche étaient à notre disposition. La douche était très sale et n’avait pas été nettoyée depuis un moment vu le calcaire sur les vitres et l’ancien savon et les nombreux sachets de gel douche vides des anciens voyageurs qui étaient présents dans le porte savon… Endroit a éviter.

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8

Griselda

Oct 7, 2025

·

Stayed 2 nights

The room had everything we needed, including A/C and a working bathroom. The bed was comfortable, too. The staff was friendly and helpful. They let us leave our luggage at the hotel before and after checking in/out. The only downside was that the location was slightly unsafe at night, but it was also a 4-minute walk from the station, which was very convenient. Overall, an affordable stay.

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Service

Many guests praise friendly, helpful staff and flexible luggage storage, but others report poor check-in experiences, lack of assistance with heavy bags, early checkout pressure, and concerns over incorrect charges.

Related guest reviews

2

beatrice

May 17, 2022

·

Stayed 3 nights

Inizia la terribile avventura al check in, alla quale ci hanno dato delle chiavi spezzate (cercando di incolpare noi del fatto) abbiamo dovuto aspettare tre ore per far riparare la chiave. Mai incontrato personale così sgradevole. Camera e bagno con odori veramente pessimi. SCONSIGLIATO

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8

Tyson

Dec 25, 2021

·

Stayed 1 night

This is a nice basic hotel. The shower was not great. That’s my only complaint. The staff was super friendly and nice

6

Lorna

Jun 8, 2025

·

Stayed 1 night

No lift, had to get heavy suitcases up and down stairs, which was very difficult. No offer of help. My room door: couldn’t lock it… reception told me it wasn’t openable from the outside, but I wasn’t convinced so had to put a table and chair against the door for security. Nowhere to make a cup of tea in the room or even make or buy one anywhere on the premises. Grim place - walls brown and orange and tatty. Bedding and towels very clean thankfully. Only chose because it is very close to the station, which was practical.

6

Daniele

Jun 13, 2025

·

Stayed 3 nights

A lovely room but with a small dated bathroom. Fixtures in my shower were damaged and the shower is quite tight for the husky gent. Staff were pleasant at all times. Not suitable for people with mobility challenges. Close access to the main train station and Metro too.

10

Heidrun

May 21, 2024

·

Stayed 2 nights

Die Mitarbeitenden sind sehr freundlich

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2

Louise

May 8, 2022

·

Stayed 1 night

This hotel was awful. I arrived at 10pm and just needed a bed for the night nothing fancy. The room looked nothing like the pictures. It was old and worn so i may have been clean but it didn't look it. The bathroom smelt so bad i had to keep the door closed the whole time. Check out was 11am and when checking in i asked if i could check out at 11.30am instead. They agreed. At 10.10am the clean was banging in the door saying check out was 10am. So i had to get out. I wasn't looking for much but this didnt even meet my basic need.

6

Martha Alejandra

Jun 20, 2024

·

Stayed 1 night

Peligroso para llegar, mucho indigente cerca. El personal estuvo excelente, pero no volvería por la inseguridad.

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4

Luca

May 13, 2024

·

Stayed 1 night

Scarsa pulizia, getto acqua del wc difettoso, ante finestre difettose, finestra che non si chiude e non per ultimo personale che al check in richiede una cifra doppia a quella dovuta relativa alla tassa di soggiorno

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8

Tyson

Dec 21, 2021

·

Stayed 1 night

The staff were helpful and friendly. Basic nice hotel but an awful shower experience. The shower curtain I had to wrap around the toilet so it didn’t keep slapping me with chilly water. I know this is a minor complaint but it was not pleasant.

8

Griselda

Oct 7, 2025

·

Stayed 2 nights

The room had everything we needed, including A/C and a working bathroom. The bed was comfortable, too. The staff was friendly and helpful. They let us leave our luggage at the hotel before and after checking in/out. The only downside was that the location was slightly unsafe at night, but it was also a 4-minute walk from the station, which was very convenient. Overall, an affordable stay.

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Location

Very close to the main train station and metro, but the surrounding area feels rough and can seem unsafe at night; some street noise reported.

Related guest reviews

2

ELOSMAN

Aug 21, 2022

·

Stayed 7 nights

Très sale et le quartier est dangereux

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8

Elizabeth

Jun 9, 2022

·

Stayed 2 nights

close to the train station, very friendly staff but the hotel is dated and the neighborhood iffy

8

Hans

May 14, 2024

·

Stayed 1 night

Great spot near the train station. Very clean. A little noisy in the surrounding neighborhood but everything calmed down at night. Definitely will stay here again.

6

Lorna

Jun 8, 2025

·

Stayed 1 night

No lift, had to get heavy suitcases up and down stairs, which was very difficult. No offer of help. My room door: couldn’t lock it… reception told me it wasn’t openable from the outside, but I wasn’t convinced so had to put a table and chair against the door for security. Nowhere to make a cup of tea in the room or even make or buy one anywhere on the premises. Grim place - walls brown and orange and tatty. Bedding and towels very clean thankfully. Only chose because it is very close to the station, which was practical.

6

Daniele

Jun 13, 2025

·

Stayed 3 nights

A lovely room but with a small dated bathroom. Fixtures in my shower were damaged and the shower is quite tight for the husky gent. Staff were pleasant at all times. Not suitable for people with mobility challenges. Close access to the main train station and Metro too.

8

Steve

Sep 28, 2024

·

Stayed 1 night

The area was very rough but the room was clean and well kept. Bathroom very small shower even more so. But if just there for the night everything is clean and nice within the hotel. The surrounding area could use cleaning up.

4

Meaghan

Sep 13, 2024

·

Stayed 1 night

Close to train station is the only positive. Walls are paper thin, can hear everything and beds very hard. I’d just stopping over and not going to be in the room it’s fine.

4

Sarah-Maude

Aug 12, 2022

·

Stayed 1 night

L’hôtel est situé dans un coin épeurant de la ville, surtout la nuit. Il y a une grille métallique qui bloque l’accès à la porte pour notre sécurité, mais la simple présence de celle-ci n’est pas rassurante. La chambre était de mauvais goût et le wifi ne fonctionnait pas. Il n’y avait pas de savon à main, seul des sachets de gel douche étaient à notre disposition. La douche était très sale et n’avait pas été nettoyée depuis un moment vu le calcaire sur les vitres et l’ancien savon et les nombreux sachets de gel douche vides des anciens voyageurs qui étaient présents dans le porte savon… Endroit a éviter.

Translate

6

Martha Alejandra

Jun 20, 2024

·

Stayed 1 night

Peligroso para llegar, mucho indigente cerca. El personal estuvo excelente, pero no volvería por la inseguridad.

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8

Griselda

Oct 7, 2025

·

Stayed 2 nights

The room had everything we needed, including A/C and a working bathroom. The bed was comfortable, too. The staff was friendly and helpful. They let us leave our luggage at the hotel before and after checking in/out. The only downside was that the location was slightly unsafe at night, but it was also a 4-minute walk from the station, which was very convenient. Overall, an affordable stay.

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Dining

Not enough information in reviews.

Related guest reviews

6

Lorna

Jun 8, 2025

·

Stayed 1 night

No lift, had to get heavy suitcases up and down stairs, which was very difficult. No offer of help. My room door: couldn’t lock it… reception told me it wasn’t openable from the outside, but I wasn’t convinced so had to put a table and chair against the door for security. Nowhere to make a cup of tea in the room or even make or buy one anywhere on the premises. Grim place - walls brown and orange and tatty. Bedding and towels very clean thankfully. Only chose because it is very close to the station, which was practical.

2

NELSON

Jul 21, 2022

·

Stayed 2 nights

Hotel não condiz com as descrições do site! Hotel com aspecto sujo, mal cheiro e o local muito perigoso’ A acomodação totalmente diferente do anúncio… banheiro sujo, velho, o BOX não cabe uma pessoa…o hotel não tem elevador e sim inúmeras de escada o ter acesso ao quarto; não tem restaurante; não tem café da manhã….enfim totalmente diferente da descrição do anúncio… finalizando, hotel terrível!!!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $100	10 $138
11 $86	12 $89	13 $89	14 $89	15 $85	16 $86	17
18 $72	19 $99	20 $93	21 $99	22 $99	23 $158	24 $125
25 $120	26 $92	27 $111	28 $111	29 $96	30 $111	31 $109

Su	Mo	Tu	We	Th	Fr	Sa
1 $83	2 $91	3 $113	4 $98	5 $98	6 $98	7 $77
8 $73	9 $75	10 $75	11 $81	12 $75	13 $77	14 $81
15 $77	16 $74	17 $77	18 $75	19 $74	20 $77	21 $76
22 $75	23 $75	24 $74	25 $80	26 $80	27 $75	28 $75
29 $77	30 $75

Smart Station Hotel

Prices for Smart Station Hotel

About this property

Location

Room options

Quadruple Room, Private Bathroom

Double Room, Private Bathroom

Single Room, Private Bathroom

Triple Room, Private Bathroom

Guest reviews of Smart Station Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Smart Station Hotel

Prices for upcoming dates