Up Hotel
Amenities
Parking
Airport shuttle
Babysitting / Child Services
Room Service
Tour Desk
Dry Cleaning
Property description
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a banquet hall, and a vending machine.
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Guest reviews
7.9
Good
Based on 680 verified reviews
Facilities
3.9
Cleanliness
5.4
Rooms
3.4
Service
5.2
Location
3.5
Dining
3.4
Who stays here?
2
Munise
3 Aug 2025
·
Stayed 5 nights
I have been solo travelling for 11 years, and I wish I could give this hotel 0 stars. Absolutely disgusting and one of the worst hotels I have ever been to, and not to mention the staff. Very disturbed by the way the situation was handled by the "manager." Unfortunately, I can't attach images; I have screenshots and evidence. I would say 100% avoid this place unless you want unwanted contact or fingers up in your private parts. You read that correctly: one of the male managers, I don't know his name, will insert his two fingers inside, and he also knows the code number to your room. You will be shocked and scared. The manager called Carly does not care, and she would not even make a phone call to prove that it was her over the phone and not the other guy when I was scared.
I have been solo travelling for 11 years, and I wish I could give this hotel 0 stars. Absolutely disgusting and one of the worst hotels I have ever been to, and not to mention the staff. Very disturbed by the way the situation was handled by the "manager." Unfortunately, I can't attach images; I have screenshots and evidence. I would say 100% avoid this place unless you want unwanted contact or fingers up in your private parts. You read that correctly: one of the male managers, I don't know his name, will insert his two fingers inside, and he also knows the code number to your room. You will be shocked and scared. The manager called Carly does not care, and she would not even make a phone call to prove that it was her over the phone and not the other guy when I was scared.
8
Johanna
31 Jul 2025
·
Stayed 1 night
It was ok. Ok location. Bathroom door need fixing and toilet seat was broken. Brought it to the attention to the staff on departure. The staff was great about letting us store our luggage while we went in a tour. Breakfast was a nice addition to our stay.
It was ok. Ok location. Bathroom door need fixing and toilet seat was broken. Brought it to the attention to the staff on departure. The staff was great about letting us store our luggage while we went in a tour. Breakfast was a nice addition to our stay.
2
Dicte
30 Jul 2025
·
Stayed 8 nights
The area was super shady and the staff stole from our room durung cleaning. DO NOT live in this area unless you want to experience the following: A group of guys threatened my boyfriend with a knife to make him withdraw money, somebody tried to rob my purse, and we got slapped in the face by some guys driving a scooter. We were only lucky that check in worked, as an employee arrived at the time we tried reaching the place as there were nobody to find…
The area was super shady and the staff stole from our room durung cleaning. DO NOT live in this area unless you want to experience the following: A group of guys threatened my boyfriend with a knife to make him withdraw money, somebody tried to rob my purse, and we got slapped in the face by some guys driving a scooter. We were only lucky that check in worked, as an employee arrived at the time we tried reaching the place as there were nobody to find…
6
Ireneusz
28 Sept 2024
·
Stayed 4 nights
City officials need to address safety, cleanliness around Napoli Centrale
City officials need to address safety, cleanliness around Napoli Centrale
10
thomas
5 Jan 2024
·
Stayed 2 nights
Beautiful views of Naples from the 5th floor. Front desk staff very helpful. Easy short walk from train station.
Beautiful views of Naples from the 5th floor. Front desk staff very helpful. Easy short walk from train station.
Via Cesare Rosaroll 6, Naples, Italy
Location
With a stay at Up Hotel, you'll be centrally located in Naples, a short 7-minute walk from Spaccanapoli and 15 minutes by foot from Naples Underground. This hotel is 1 mi (1.6 km) from Naples National Archaeological Museum and 1.7 mi (2.7 km) from Castel Nuovo.
Piazza Giuseppe Garibaldi(0.2 Miles)
Castel Capuano(0.2 Miles)
Corso Umberto I(0.2 Miles)
Mercato di Porta Nolana(0.3 Miles)
Via dei Tribunali(0.3 Miles)
Spaccanapoli(0.3 Miles)
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