Is parking available at the property?

Self parking is available on-site for a fee of EUR 25 per day. Nearby parking options are also available for approximately EUR 15 per day.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 6 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

Where is the property located in relation to key landmarks?

The hotel is located in Naples City Centre, just steps from Piazza Giuseppe Garibaldi and approximately 13 minutes by foot from Spaccanapoli. It is 2.3 miles from the Port of Naples and Via Toledo.

What are the policies regarding children staying at the property?

Children are welcome at the property, and all guests, including children, must be present at check-in with a government-issued photo ID.

What are the policies regarding extra beds and cribs?

The property offers cribs for infants at a fee of EUR 5 per day. Availability should be confirmed in advance.

Hotel Potenza

What guests think

Hotel Potenza is praised for its unbeatable location by Napoli Centrale and metro links, generally very clean rooms, and friendly, helpful staff, making it a convenient base for rail connections, airport transfers, and short city stays.

Rooms are mostly basic but comfortable, though guests report occasional maintenance and amenity issues such as weak or limited air conditioning, nonworking fridges or safes, and the lack of an elevator or in-room kettles. Breakfast is frequently described as simple with limited variety, yet acceptable for a short stay. While the station area can feel rough or crowded, interiors are generally quiet and insulated from outside noise. Expect a convenient, no-frills base near transport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with repeated mentions of no elevator and limited in-room amenities. Some rooms had nonworking fridges or safes, and a few guests missed kettles or glassware.

Related guest reviews

8

Emma

Jun 17, 2025

·

Stayed 3 nights

We had a nice stay here for 3 nights. Room was basic but adequate. Bed was comfortable and room was clean and well serviced. Location was excellent, right by the Napoli Centrale Station. Great for Pompeii and an easy bus ride into Chiaia and Old Town. Breakfast was simple but enough. Would have liked a kettle in room with tea and coffee. Can recommend Fedele 2.0 next door for a great dinner!

8

Wolfgang

Sep 9, 2023

·

Stayed 5 nights

Leider funktionierte der Safe nicht und er konnte auch nicht wieder repariert werden.

Translate

4

Sofia

May 9, 2025

·

Stayed 3 nights

Sur les chambres singles pas de frigo ,

Translate

8

Leonardus

Sep 25, 2025

·

Stayed 6 nights

De kamer was ruim genoeg en netjes en het hotel ligt centraal gelegen in Napels en bij het station. Ontbijtbuffet is simpel. Wel jammer dat de kleine koelkast stuk was. (30 graden)

Translate

8

Fiona

Apr 21, 2025

·

Stayed 1 night

Friendly and helpful staff. On the main square but quiet inside. Limited facilities but lovely rooms. Bar next door for food and/or drink, meant didn't need to go far, which was good if arriving late (as in all cities the area around the station can be a bit intimidating)

6

Aitor

Jun 11, 2024

·

Stayed 3 nights

Lo mejor del hotel es la ubicación. Necesita una reforma, no hay ascensor. El aire acondicionado hacía muchísimo ruido. Las almohadas extra tenían manchas amarillas y no las cambiaron hasta el último día. El desayuno era correcto. El jabón de ducha era una pastilla, por lo que tuvimos que comprar nosotros un gel para poder ducharnos.

Translate

8

Gabriel

Aug 19, 2024

·

Stayed 5 nights

Très bien et bien situé mais la limitation de la climatisation à 27 degrés est dommage.

Translate

8

james

May 19, 2024

·

Stayed 4 nights

Great location, well insulated from external noise, but little sound suppression between rooms or from corridors so ear plugs required depending on your neighbouring guests. Disappointing there was no glassware, bottle opener, or facility to make tea/coffee outside of breakfast service. Our fridge was also not operational.

10

JANET

May 21, 2024

·

Stayed 5 nights

Spent 5 nights here. The hotel is just steps from the metro and half a block from the train station. Many shops and restaurants nearby. The room was cleaned daily, had nice shower, toiletries. Only 3 things it lacked: an elevator, a variety of breakfast foods, and no English TV channels, like CNN, BBC, HBO, etc. But I enjoyed my stay. Would stay again.

8

Morag

Jun 26, 2023

·

Stayed 1 night

This hotel is good value for money. I had a comfortable bed . The room was spacious and quiet even though it looked on to Piazza Garibaldi. I had an early train so couldn’t have breakfast. I would have liked a small kettle to make a cup of tea before my journey. I am a mature woman travelling on my own so I was reassured by the secure gates between the hotel and piazza. I would be happy to stay again

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is frequently praised, with many calling the hotel and rooms very clean. A few guests reported issues like stained pillows or a dirty room.

Related guest reviews

4

Pratik

Aug 15, 2023

·

The staff is rude. They did not help in anyway when asked. There are a lot of street vendors outside the hotel which makes it unsafe. The room was dirty. They did not even provide shower gel. Please do not book.

10

Bruno

Apr 18, 2022

·

Stayed 1 night

Personale gentile, pulito, buona colazione, vicinissimo alla stazione

Translate

8

JAMES

Sep 4, 2025

·

Stayed 1 night

The hotel and room are very clean. The bed is not what we are used to in the U.S. Very close to the train station. Good breakfast buffet.

10

Tuan

Oct 15, 2025

·

Stayed 3 nights

We really enjoyed staying at this hotel. The thing we enjoyed the most is the cleanliness of this hotel. Next, is their staffs. Everybody is very nice and helpful. Specially, Mr. Savio (front desk), he is very nice, courteous, helpful, willing to help us on everything. Thank you Mr. Savio. Also 2 ladies at the breakfast room, very nice and helpful. The location of the hotel is very close to the train station, metro, and many restaurants. Shopping stores are around the corner. Very convenience. We will definitely stay at Potenza Hotel again next time we are in Naples. Thank you.

10

Rosa-Maria

Aug 18, 2024

·

Stayed 3 nights

Excellent welcome by staff. Allowed us to check in earlier as had a long journey prior. Staff very friendly. Very clean hotel. Close to public transport. Would thoroughly recommend

10

giuliana

May 15, 2023

·

Stayed 2 nights

hotel pulito e profumato, personale gentile, posizione ottima

Translate

6

Aitor

Jun 11, 2024

·

Stayed 3 nights

Lo mejor del hotel es la ubicación. Necesita una reforma, no hay ascensor. El aire acondicionado hacía muchísimo ruido. Las almohadas extra tenían manchas amarillas y no las cambiaron hasta el último día. El desayuno era correcto. El jabón de ducha era una pastilla, por lo que tuvimos que comprar nosotros un gel para poder ducharnos.

Translate

10

Melina

Jun 12, 2025

·

Stayed 3 nights

The property was centrally located to transportation, shops. The hotel was super clean, beautiful decorated and breakfast was great. The front staff, and all the staff I encounter were great.

8

Blaine

Jun 24, 2024

·

Stayed 2 nights

Good enough hotel. Clean. Close to amenities

10

Adrian

Mar 31, 2025

·

Stayed 1 night

Central, clean, comfortable, spacious, friendly and helpful. Couldn't ask for more.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally basic but comfortable and often quiet, with some spacious options and good showers. Recurring issues include weak or noisy air conditioning, intermittent Wi‑Fi, noise between rooms, and occasional maintenance problems.

Related guest reviews

8

Emma

Jun 17, 2025

·

Stayed 3 nights

We had a nice stay here for 3 nights. Room was basic but adequate. Bed was comfortable and room was clean and well serviced. Location was excellent, right by the Napoli Centrale Station. Great for Pompeii and an easy bus ride into Chiaia and Old Town. Breakfast was simple but enough. Would have liked a kettle in room with tea and coffee. Can recommend Fedele 2.0 next door for a great dinner!

10

James

Oct 12, 2025

·

Stayed 3 nights

Room was clean bed was very comfortable shower had great pressure and temperature air conditioning worked great toilet roll holder was loose and hanging off but that was the only negative

8

thomas

Aug 2, 2023

·

Stayed 1 night

I booked the family room for a one night stop between Rome and Amalfi to visit Pompeii. I chose it for its proximity to the train station. The room was clean and large enough for four adults. Though the neighborhood is rough and not where you’d want to be for any extended stay in Naples, it was perfect for our purposes. The front desk was extremely helpful and patient in navigating me toward areas worth visiting for dinner. The free breakfast was an added bonus. Air conditioner took the edge off but not much else.

8

Leonardus

Sep 25, 2025

·

Stayed 6 nights

De kamer was ruim genoeg en netjes en het hotel ligt centraal gelegen in Napels en bij het station. Ontbijtbuffet is simpel. Wel jammer dat de kleine koelkast stuk was. (30 graden)

Translate

6

Didier

Sep 29, 2025

·

Stayed 4 nights

Good location, clean room, ok staff. I had to ask a few times to replace the tv remote and the wifi was down the last evening. Phones in the rooms were down the whole time, making it difficult to contact the reception.

8

Gabriel

Aug 19, 2024

·

Stayed 5 nights

Très bien et bien situé mais la limitation de la climatisation à 27 degrés est dommage.

Translate

8

james

May 19, 2024

·

Stayed 4 nights

Great location, well insulated from external noise, but little sound suppression between rooms or from corridors so ear plugs required depending on your neighbouring guests. Disappointing there was no glassware, bottle opener, or facility to make tea/coffee outside of breakfast service. Our fridge was also not operational.

10

Jahn

May 4, 2024

·

Stayed 4 nights

Jättebra hotell med fint enkelrum

Translate

10

JANET

May 21, 2024

·

Stayed 5 nights

Spent 5 nights here. The hotel is just steps from the metro and half a block from the train station. Many shops and restaurants nearby. The room was cleaned daily, had nice shower, toiletries. Only 3 things it lacked: an elevator, a variety of breakfast foods, and no English TV channels, like CNN, BBC, HBO, etc. But I enjoyed my stay. Would stay again.

8

Morag

Jun 26, 2023

·

Stayed 1 night

This hotel is good value for money. I had a comfortable bed . The room was spacious and quiet even though it looked on to Piazza Garibaldi. I had an early train so couldn’t have breakfast. I would have liked a small kettle to make a cup of tea before my journey. I am a mature woman travelling on my own so I was reassured by the secure gates between the hotel and piazza. I would be happy to stay again

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and accommodating, with quick check-in and supportive front-desk assistance. A few guests reported rudeness or slow responses.

Related guest reviews

10

Letizia

Sep 13, 2024

·

Stayed 1 night

I had a wonderful stay and the staff was very helpful!

4

Pratik

Aug 15, 2023

·

The staff is rude. They did not help in anyway when asked. There are a lot of street vendors outside the hotel which makes it unsafe. The room was dirty. They did not even provide shower gel. Please do not book.

10

Lauro

May 10, 2025

·

Stayed 4 nights

EL HOTEL ESTA MUY LIMPIO, BUENA ATENCION DEL PERSONAL. DEFINITIVAMENTE ME VOLOVERIA A HOSPEDAR

Translate

4

Maurizio

Jun 2, 2024

·

Stayed 2 nights

Personale maschile alla sala colazioni estremamente maleducato. Letto scomodissimo e mal fatto. Secondo cuscino tutto macchiato.

Translate

10

Tuan

Oct 15, 2025

·

Stayed 3 nights

We really enjoyed staying at this hotel. The thing we enjoyed the most is the cleanliness of this hotel. Next, is their staffs. Everybody is very nice and helpful. Specially, Mr. Savio (front desk), he is very nice, courteous, helpful, willing to help us on everything. Thank you Mr. Savio. Also 2 ladies at the breakfast room, very nice and helpful. The location of the hotel is very close to the train station, metro, and many restaurants. Shopping stores are around the corner. Very convenience. We will definitely stay at Potenza Hotel again next time we are in Naples. Thank you.

8

Fiona

Apr 21, 2025

·

Stayed 1 night

Friendly and helpful staff. On the main square but quiet inside. Limited facilities but lovely rooms. Bar next door for food and/or drink, meant didn't need to go far, which was good if arriving late (as in all cities the area around the station can be a bit intimidating)

10

Rosa-Maria

Aug 18, 2024

·

Stayed 3 nights

Excellent welcome by staff. Allowed us to check in earlier as had a long journey prior. Staff very friendly. Very clean hotel. Close to public transport. Would thoroughly recommend

10

Lorenzo

Apr 11, 2024

·

Stayed 1 night

Albergo tre stelle ristrutturato recentemente, ordinato, ben tenuto, con personale molto educato e professionale. Ottimo per chi giunge in città in tarda serata, vicino alla stazione centrale e all'ingresso della metropolitana, con diversi ristoranti e pizzerie subito accanto. Arredi, colazione e i servizi base (saponi, asciugamani, WI-FI) sono di livello buono per la categoria dell'albergo. Il quartiere della stazione conserva ancora un'impronta popolare, e la sera piazza Garibaldi si anima di persone del luogo che si mischiano all'intenso passsaggio di turisti e pendolari, rendendo piacevole cenare anche in uno dei dehores dei tanti locali che circondano la piazza dopo le 21:00. Struttura consigliata.

Translate

8

Kamlesh

Aug 20, 2023

·

Stayed 1 night

We enjoy our one night stay and staff were super friendly and helpful. No complains of this place and recommend!

10

DOUGLAS

May 13, 2023

·

Stayed 4 nights

The hotel is conveniently located at a short distance from the train and metro station. The rooms are comfortable and well maintained. The breakfast service is well organized. The management is friendly and attentive. I am happy to recommend this hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is repeatedly praised steps from Napoli Centrale, metro, and Alibus, with easy access to attractions, shops, and restaurants. Several note the station-area environment can feel rough or crowded, though interiors are generally quiet.

Related guest reviews

8

Emma

Jun 17, 2025

·

Stayed 3 nights

We had a nice stay here for 3 nights. Room was basic but adequate. Bed was comfortable and room was clean and well serviced. Location was excellent, right by the Napoli Centrale Station. Great for Pompeii and an easy bus ride into Chiaia and Old Town. Breakfast was simple but enough. Would have liked a kettle in room with tea and coffee. Can recommend Fedele 2.0 next door for a great dinner!

10

felicia

Oct 24, 2023

·

Stayed 1 night

Pleasantly surprised. I booked this hotel last minute because I wanted to be near the airport for my flight the following morning. The ally bus was half a block away and I got to the airport in 15 minutes. Fantastic location!

8

Christoph

Jun 10, 2025

·

Stayed 2 nights

Direkt am Hauptbahnhof gelegen und deshalb optimal für Ausflüge

Translate

8

Mirko Mario

Jan 20, 2024

·

Stayed 4 nights

Molto comodo per la stazione a 200 mt, la metro di fronte, il centro a pochi passi. Nella piazza della stazione centrale ma molto tranquillo e con bei locali adiacenti. Metro o treno, in poco tempo si raggiunge qualunque zona di Napoli e dintorni. Colazione nella media. Camere discrete.

Translate

10

Tuan

Oct 15, 2025

·

Stayed 3 nights

We really enjoyed staying at this hotel. The thing we enjoyed the most is the cleanliness of this hotel. Next, is their staffs. Everybody is very nice and helpful. Specially, Mr. Savio (front desk), he is very nice, courteous, helpful, willing to help us on everything. Thank you Mr. Savio. Also 2 ladies at the breakfast room, very nice and helpful. The location of the hotel is very close to the train station, metro, and many restaurants. Shopping stores are around the corner. Very convenience. We will definitely stay at Potenza Hotel again next time we are in Naples. Thank you.

8

Sylvia

May 19, 2025

·

Stayed 1 night

Conveniently located close to airport and train station. Check-inservice was fast and easy, and room was clean.

8

Andrea

Oct 25, 2025

·

Stayed 3 nights

Struttura piacevole a due passi dalla stazione .

Translate

8

Dania

Sep 4, 2023

·

Stayed 1 night

train station was very close by which was wonderful but there was also a lot of homeless and beggars around which did not add beauty to the location.

10

John

Jun 4, 2024

·

Stayed 1 night

Great stay at Potenza. Close to train station and easy to catch Alibus to airport. Can walk to most Napoli attractions.

10

JANET

May 21, 2024

·

Stayed 5 nights

Spent 5 nights here. The hotel is just steps from the metro and half a block from the train station. Many shops and restaurants nearby. The room was cleaned daily, had nice shower, toiletries. Only 3 things it lacked: an elevator, a variety of breakfast foods, and no English TV channels, like CNN, BBC, HBO, etc. But I enjoyed my stay. Would stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as simple or limited in variety but generally acceptable, with some guests calling it good or great. A few mentioned limited options or an instance of rude breakfast service.

Related guest reviews

8

Emma

Jun 17, 2025

·

Stayed 3 nights

We had a nice stay here for 3 nights. Room was basic but adequate. Bed was comfortable and room was clean and well serviced. Location was excellent, right by the Napoli Centrale Station. Great for Pompeii and an easy bus ride into Chiaia and Old Town. Breakfast was simple but enough. Would have liked a kettle in room with tea and coffee. Can recommend Fedele 2.0 next door for a great dinner!

8

Thomas Lund

May 6, 2023

·

Stayed 2 nights

Pænt og rent hotel. Flinke receptionister. Pænt stort værelse, stort badeværelse, mange håndklæder. Morgenmaden er som italienerne kan lide den: lidt kedelig, men kaffe, brød, ost og yoghurt. 9/10 til prisen.

Translate

8

Priscilla

Jun 14, 2023

·

Stayed 1 night

This hotel is right in front of train station which is super convenient. Lots of food options around and the area is good. It was just two things I didn’t like: every time you go out they take your room key away, no explanation of why, I felt a little bit uneasy about giving it away. Second, breakfast doesn’t have options, is just ham, cheese and croissants.

10

Bruno

Apr 18, 2022

·

Stayed 1 night

Personale gentile, pulito, buona colazione, vicinissimo alla stazione

Translate

4

Maurizio

Jun 2, 2024

·

Stayed 2 nights

Personale maschile alla sala colazioni estremamente maleducato. Letto scomodissimo e mal fatto. Secondo cuscino tutto macchiato.

Translate

8

JAMES

Sep 4, 2025

·

Stayed 1 night

The hotel and room are very clean. The bed is not what we are used to in the U.S. Very close to the train station. Good breakfast buffet.

8

Leonardus

Sep 25, 2025

·

Stayed 6 nights

De kamer was ruim genoeg en netjes en het hotel ligt centraal gelegen in Napels en bij het station. Ontbijtbuffet is simpel. Wel jammer dat de kleine koelkast stuk was. (30 graden)

Translate

10

Lorenzo

Apr 11, 2024

·

Stayed 1 night

Albergo tre stelle ristrutturato recentemente, ordinato, ben tenuto, con personale molto educato e professionale. Ottimo per chi giunge in città in tarda serata, vicino alla stazione centrale e all'ingresso della metropolitana, con diversi ristoranti e pizzerie subito accanto. Arredi, colazione e i servizi base (saponi, asciugamani, WI-FI) sono di livello buono per la categoria dell'albergo. Il quartiere della stazione conserva ancora un'impronta popolare, e la sera piazza Garibaldi si anima di persone del luogo che si mischiano all'intenso passsaggio di turisti e pendolari, rendendo piacevole cenare anche in uno dei dehores dei tanti locali che circondano la piazza dopo le 21:00. Struttura consigliata.

Translate

10

Melina

Jun 12, 2025

·

Stayed 3 nights

The property was centrally located to transportation, shops. The hotel was super clean, beautiful decorated and breakfast was great. The front staff, and all the staff I encounter were great.

10

JANET

May 21, 2024

·

Stayed 5 nights

Spent 5 nights here. The hotel is just steps from the metro and half a block from the train station. Many shops and restaurants nearby. The room was cleaned daily, had nice shower, toiletries. Only 3 things it lacked: an elevator, a variety of breakfast foods, and no English TV channels, like CNN, BBC, HBO, etc. But I enjoyed my stay. Would stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $98	2 $93	3 $98	4 $98	5 $103	6 $98	7 $98
8 $98	9 $83	10 $98	11 $98	12 $108	13	14
15 $108	16 $103	17 $110	18 $98	19 $109	20 $98	21 $98
22 $98	23 $98	24 $98	25 $98	26 $98	27 $98	28 $98
29 $98	30 $111

Hotel Potenza

About this property

Location

Room options

Double Or Twin Room

Single Room

Triple Room

Double Room Single Use

Quadruple Room

Guest reviews of Hotel Potenza

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Potenza

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $138	5	6	7 $125	8	9	10
11	12	13	14 $199	15	16	17
18	19	20	21	22	23	24
25 $96	26 $106	27 $103	28 $96	29 $101	30 $107	31