B&B Art Suite Principe Umberto

Easy check-in and check-out, but the property was advertised as bed and breakfast, and there was no breakfast at all. The area was very busy, noisy and dirty. The building was very old with early 20 century ascenseur. On the first day, there was no internet or hot water, and the room was cold. As a result, my husband caught a severe cold. Not recommended at all.

Good location, close to the train station which was nice, somewhat sketchy area but not too bad. There’s a cafe right outside. Check in was a bit confusing but the balcony was super nice and there was a fridge and a kettle in our room, AC worked well Overall definitely recommend for the price

Positive: - Cleaner was very nice Negative - Hot water unavailable on 5 out if 7 days - Air conditioning producing mouldy air gave both of us bad cough + cold (still on-going as I write this) - No front desk. - No Iron - Sofa bed which is terribly uncomfortable I'm not one to complain usually since I'm used to sleeping very modestly but if you do book with these people make sure you specifically ask them NOT to stay in the 'Napoli' room, it is a hazard. It's possible (inevitable) that the other rooms are habitable.

I don't know who was in charge of this location, my flight was late arriving late Nobody was at the location, I couldn't get access to the location, I had to stay 15 minutes talking on the phone to convince the person in question, my luck. at that moment, a couple who lived at the same address arrived and with their help I managed to access the location, the person in question communicates very hard, but he takes care, he asks 3 euros for cleaning, an unpleasant experience, I don't even think about repeating it again to come back to this location, I wouldn't even recommend it to other people!

This was in a great location for the station and also very easy to walk to Central Naples. The space was very clean. Our room didn’t really look like the photos advertised and we found the check-in process being over WhatsApp/a phone call frustrating. It was also strange to have to send whatsapp messages to the hotel in the daytime to ask questions rather than have anyone face to face.