Is parking available at the hotel?

Nearby parking is available for EUR 25 per night, located 328 feet away and open 24 hours. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

Breakfast is available, and guests can enjoy breakfast in the room. Specific serving hours are not mentioned.

Does the hotel allow pets?

The property allows pets in specific rooms only, and guests must contact the property directly to arrange for bringing pets. There may be restrictions and fees associated with pets.

What are the check-in and check-out times?

Check-in is at 14:00 and check-out is at 11:00. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a fee of EUR 55 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is situated in Palermo's historical center, just steps from Teatro Massimo and the Regional Archaeological Museum. It is 0.6 miles from Palermo Cathedral and 0.7 miles from the Church of St. Mary of the Admiral.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

A rollaway bed is available for a fee of EUR 40 per night. Guests should request this in advance, as availability may vary.

Massimo Plaza Hotel in Palermo, Italy

Average nightly price at Massimo Plaza Hotel by month, last 12 months (USD)
Month	Average price
January	$121
February	$120
March	$154
April	$215
May	$227
June	$203
July	$165
August	$169
September	$248
October	$225
November	$140
December	$128

What guests think

At Massimo Plaza Hotel, travelers consistently praise the central location across from Teatro Massimo and the genuinely friendly, helpful staff, with many enjoying the convenient in-room breakfast; however, some find decor dated and occasional street noise.

Access involves a flight of stairs to the first-floor reception and there is no lift. Cleanliness is generally good, though a minority mention worn carpets or dated bathrooms and a few drainage issues. Facilities are basic, and parking is available nearby but several guests found directions or access confusing. Good for city breaks and theatre lovers seeking easy access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; reception is on the first floor and only accessible by stairs (no elevator). Parking is available nearby, but several guests found directions or access confusing.

Related guest reviews

10

Patricia

Nov 13, 2025

·

Stayed 2 nights

Yes the balcony window was divine with a view of the Massimo theater and parking was secure

8

Reinaldo

Aug 27, 2023

·

Stayed 5 nights

Boa localização Escada ruim na entrada dificulta acesso de idosos e não estava descrita no site

10

catherine

Jun 1, 2024

·

Stayed 3 nights

Hôtel très agréable et bien situé sur une place animée ,très propre, personnel très prévenant. Le seul bémol,l'entrée de l'immeuble qui n'est pas très propre, l'escalier raide avant l'accueil de l'hôtel.

8

Sheila

Oct 4, 2025

·

Stayed 4 nights

Stairs from street to hotel which is on first floor could be a problem. Breakfast good but not enough coffee and not enough table space or plates. Staff friendly and helpful. Probably not families with young children.

8

Carl

May 26, 2025

·

Stayed 1 night

Great location. Great service. Two negative points: 1) to go from the street to the lobby guests have to walk up 12 steps, which is not an easy task when one has to carry luggage. 2) before checkout, there was no electricity. The hotel was deprived of hot water and light, to name a few issues.

8

Allen

Jun 18, 2022

·

Stayed 6 nights

Centrally located (across from the Opera) hotel is on first floor with no lift. Staff is wonderful. Public area is small but clean and well kept, breakfast served in that room. Sleeping room was good sized and comfortable. The hotel is fraying a bit at the edges, but then, so is Palermo. So it's a good fit

10

AnnaMarie

Oct 9, 2023

·

Stayed 2 nights

The people are very nice. The location is central to everything. There is a steep staircase into the hotel - but the hotel employees make sure to take your bags up and down the stairs. I recommend this hotel.

6

David

Apr 29, 2025

·

Stayed 3 nights

Hotel was well placed near centre. Staff were helpful, although had to phone from home to get parking instructions as emails went unanswered. Area was noisy until midnight and music started blaring at 6:30am in the morning. Hotel was reasonably clean but needs an upgrade Overall this was not a 4 star hotel based on others in Sicily.

10

Peter

May 28, 2022

·

Stayed 2 nights

Le parc pour voitures, un peu difficile à trouver à notre arrivée, est à 1 minute à pied de l’hôtel. Pendant notre séjour, ce dernier est facile à trouver. De par son excellente situation il a été possible de se balader et découvrir plusieurs sites et monuments à proximité. Personnel très accueillant et disponible. Ponctuel pour le service du petit déjeuner en chambre. Chambre suffisamment spacieuse et bien équipée pour un séjour de courte ou longue durée. Belle propreté du service de chambre et de la salle d’eau. Éco-responsabilité: pour 2 nuits, les linges de toilette pourraient être conservés. Adresse à recommander.

8

Bernard

Jul 31, 2025

·

Stayed 3 nights

This is a great place with good location. The only problem is the entrance to the hotel you have to go up a flight of stairs. Also this place is a little limited when it comes to facilities.

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AI-generated summary based on recent guest reviews

Cleanliness

Generally clean rooms and public areas, but some guests reported worn or dirty carpets, dated bathrooms, and poorly draining showers.

Related guest reviews

6

Mendy

Oct 20, 2023

·

Stayed 2 nights

The staff is wonderful and the location walkable. The hotel itself is in major need of an upgrade. The carpet in the room is very worn and the bathroom needs to be remodeled. The staff was warm, welcoming and helpful and the location very walkable.

8

Nicola

Oct 7, 2025

·

Stayed 3 nights

Friendly & helpful staff. Great location with easy access to bars, shops, restaurants & attractions. I would happily stay here again. The decor was a bit dated but property was clean.

10

Hiroko

Dec 18, 2023

·

Stayed 3 nights

2階のフロントまで階段しかなかったけど、スーツケースやベビーカーなど進んで運んでくれたので不便さを感じませんでした。お部屋からはマッシモ劇場が見れて最高のパレルモ滞在になりました。ホテルの古さは否めませんが、部屋はとても清潔でスタッフの方もみなさん親切でした。

10

Mirna

Jul 5, 2025

·

Stayed 7 nights

Great place clean nice location perfect I highly recommend it

10

Chris

Jul 23, 2023

·

Stayed 2 nights

Very friendly staff, hotel was very clean and in a great location.

6

David

Apr 29, 2025

·

Stayed 3 nights

Hotel was well placed near centre. Staff were helpful, although had to phone from home to get parking instructions as emails went unanswered. Area was noisy until midnight and music started blaring at 6:30am in the morning. Hotel was reasonably clean but needs an upgrade Overall this was not a 4 star hotel based on others in Sicily.

4

susan

Oct 16, 2025

·

Stayed 3 nights

Shower did not drain. Dirty shower doors and well. Dirty floor. Carpet is very dirty and faded. Musty and damp. Hard bed. No elevator.

4

giampiero

Jun 20, 2025

·

Stayed 3 nights

The property is in the close to traffic area. Very nice. The advertising pictures are totally deceiving. Old dirty carpet throughout the facility and in the room, unclean bathroom with previous client contact-lens stack to wall, non draining shower, cracks in wall, had to disconnect desk lamp to have any power at the only desk in the room. Pictures available

10

Peter

May 28, 2022

·

Stayed 2 nights

Le parc pour voitures, un peu difficile à trouver à notre arrivée, est à 1 minute à pied de l’hôtel. Pendant notre séjour, ce dernier est facile à trouver. De par son excellente situation il a été possible de se balader et découvrir plusieurs sites et monuments à proximité. Personnel très accueillant et disponible. Ponctuel pour le service du petit déjeuner en chambre. Chambre suffisamment spacieuse et bien équipée pour un séjour de courte ou longue durée. Belle propreté du service de chambre et de la salle d’eau. Éco-responsabilité: pour 2 nuits, les linges de toilette pourraient être conservés. Adresse à recommander.

10

Lon

Oct 16, 2025

·

Stayed 2 nights

The staff was exceptional and courteous. Special thanks to both Giuseppe and Michaela at reception for extraordinary services to us. Pristine rooms, excellent breakfast. Fabulous upscale hotel in a perfect location across from Teatro Massimo.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable for many, some with balconies or views of Teatro Massimo; decor is dated, and a few noted street or reception noise and firm beds.

Related guest reviews

10

Patricia

Nov 13, 2025

·

Stayed 2 nights

Yes the balcony window was divine with a view of the Massimo theater and parking was secure

10

Tory

Jul 7, 2023

·

Stayed 1 night

Wonderful welcome, great room number 11 with view of the theatre. Staff fantastic nothing was too much trouble from storing cases, early check in, early breakfast & car to airport. Location great close to all attractions I would definitely recommend

4

Dai

Jul 15, 2025

·

Stayed 3 nights

Good location unfortunately my room was next to the reception client was in and out even in the middle of the night I can hear them.

10

Sebastian

Feb 15, 2026

·

Stayed 5 nights

Die Einrichtung des eigentlichen Zimmers war etwas in die Jahre gekommen und mein Fenster ging lediglich auf eine Hinterhofgasse raus, aber der Rest war super! Das Bad war wohl kürzlich renoviert und entsprechend gut ausgestattet. Das Personal war durch die Bank freundlich und die Lage war spitze! Es geht wirklich nicht besser! Das Massimo Theater gegenüber ist quasi einer der Hauptknotenpunkte (samt Taxen) und die Straße runter führt direkt zum Hauptkreuz der vier Stadtviertel.

8

Allen

Jun 18, 2022

·

Stayed 6 nights

Centrally located (across from the Opera) hotel is on first floor with no lift. Staff is wonderful. Public area is small but clean and well kept, breakfast served in that room. Sleeping room was good sized and comfortable. The hotel is fraying a bit at the edges, but then, so is Palermo. So it's a good fit

10

Timothy

Mar 25, 2023

·

Stayed 2 nights

The location is ideal to experience the city with access to so much within walking distance. Our room was very comfortable, clean, and breakfast was served directly to us each day. The staff were excellent, polite, and professional. We will book our next stay in Palermo here too!

10

Joan

Apr 9, 2023

·

Stayed 2 nights

The location was perfect for exploring the city’s sights. The staff members were very helpful. The room was lovely and met all of our needs.

10

sergio

Sep 26, 2022

·

Stayed 2 nights

Muy buenas habitaciones, actualizadas. En un buen lugar

8

Christine

Oct 10, 2025

·

Stayed 3 nights

The hotel staff were fabulous. Very friendly and helpful. Our room looked out to Massimo Teatro, which was beautiful. It's a very lively area.I was traveling with a friend and requested twin beds. The beds were a little stiff for my liking. Even though our room faced the main drag, once we closed our balcony door, the room was quiet. I would definitely go back to this hotel.

6

Brian

Oct 2, 2024

·

Stayed 2 nights

AC didn’t work second nite

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AI-generated summary based on recent guest reviews

Service

Service earns consistent praise for warm, attentive assistance, including help with luggage and useful local recommendations.

Related guest reviews

10

Lawrence

Feb 8, 2023

·

Stayed 7 nights

I enjoyed my stay at this hotel. The staff made my visit so enjoyable. Jenny, Desiree, Christian we’re all professional and outgoing. I really appreciated that. The bed was comfortable. The food for breakfast was lovely and Desiree went out of her way to make sure I had what I needed. The location is great and very convenient. Thank you to everyone at this hotel.

10

Gary Frank

Jul 4, 2025

·

Stayed 6 nights

Very professional and helpful staff throughout the hotel!

10

Tory

Jul 7, 2023

·

Stayed 1 night

Wonderful welcome, great room number 11 with view of the theatre. Staff fantastic nothing was too much trouble from storing cases, early check in, early breakfast & car to airport. Location great close to all attractions I would definitely recommend

8

Nicola

Oct 7, 2025

·

Stayed 3 nights

Friendly & helpful staff. Great location with easy access to bars, shops, restaurants & attractions. I would happily stay here again. The decor was a bit dated but property was clean.

10

AnnaMarie

Oct 9, 2023

·

Stayed 2 nights

The people are very nice. The location is central to everything. There is a steep staircase into the hotel - but the hotel employees make sure to take your bags up and down the stairs. I recommend this hotel.

10

Andreas

Aug 2, 2024

·

Stayed 1 night

Bedste lokation ,, Super sød service ;)) Fantastisk lobby — hurtig indtjekning — kuffert blev båret op og mornmad bragt til vær !!:)

10

Vito

Jul 6, 2024

·

Stayed 1 night

The staff was excellent. I truly enjoyed Jenny’s kindness!

8

Christine

Oct 10, 2025

·

Stayed 3 nights

The hotel staff were fabulous. Very friendly and helpful. Our room looked out to Massimo Teatro, which was beautiful. It's a very lively area.I was traveling with a friend and requested twin beds. The beds were a little stiff for my liking. Even though our room faced the main drag, once we closed our balcony door, the room was quiet. I would definitely go back to this hotel.

10

Lon

Oct 16, 2025

·

Stayed 2 nights

The staff was exceptional and courteous. Special thanks to both Giuseppe and Michaela at reception for extraordinary services to us. Pristine rooms, excellent breakfast. Fabulous upscale hotel in a perfect location across from Teatro Massimo.

10

Sujal

Jun 25, 2023

·

Stayed 3 nights

The staff was very helpful, they made the stay feel like being at home. The hotel is located at the best place in Palermo and at the intersection of two areas - on the left is the crowded old town, ramshackle, on the right is modern, clean with great shops and some lovely cafe's. The staff guided us to great restaurants and the best pizzas at Freida Pizzarea

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AI-generated summary based on recent guest reviews

Location

Central spot across from Teatro Massimo and near Via Maqueda, walkable to major sights, shops, and restaurants; the lively area can be noisy at times.

Related guest reviews

10

Kelly J

Apr 14, 2025

·

Stayed 4 nights

The hotel is centrally located between the older, scenic part of the city along via Maqueda, where there is a multitude of shops, street vendors, restaurants and small bars. The Massimo theatre is across the street and was a lively place to sit and people watch. In addition to opera and other shows hosted there, the view of the building is quite beautiful in itself. The slightly remodeled section of the city is to the right of the hotel coming out of the front doors which leads to a completely different feel of the city. Although Palermo can seem a bit rough around the edges, do not be afraid to walk the streets of the older side, that’s where you will stumble upon the magic. Longer daytime walking of 15-20 mins here and there will lead to some of the most spectacular architectural wonders. If you can look beyond the crumbling cascade of post WWII damage and appreciate the dichotomy of old and new, you will find the real beauty in the complex multiculturalism, lightheartedness in the people, and a ton of hidden gems.

8

Reinaldo

Aug 27, 2023

·

Stayed 5 nights

Boa localização Escada ruim na entrada dificulta acesso de idosos e não estava descrita no site

10

Simon

Aug 12, 2024

·

Stayed 1 night

Great location, friendly helpful staff, nice hotel

10

Alicia

May 23, 2025

·

Stayed 4 nights

Proximity to Teatro Massimo and the old town area of Palermo is excellent. So many options for dining and gelato nearby!

6

David

Apr 29, 2025

·

Stayed 3 nights

Hotel was well placed near centre. Staff were helpful, although had to phone from home to get parking instructions as emails went unanswered. Area was noisy until midnight and music started blaring at 6:30am in the morning. Hotel was reasonably clean but needs an upgrade Overall this was not a 4 star hotel based on others in Sicily.

8

carmine

Sep 9, 2023

·

Stayed 3 nights

Hotel service and accommodations were very good. Location central to city Center and within walking distance to most locations. Nightly activity and restaurants at your doorstep.

8

Schwartz

Sep 9, 2024

·

Stayed 4 nights

Ausgezeichnete Lage.

10

Donna

Sep 30, 2025

·

Stayed 1 night

Perfect location!! Close to everything. Staff is so helpful and nice. I would highly recommend this property

10

Marcelo

Oct 1, 2025

·

Stayed 2 nights

Minha estadia foi simplesmente fantástica! Os funcionários extremamentes cordiais e simpáticos! O quarto muito confortável, limpo e com uma vista privilegiada! A localização é ótima na Rua Maqueda a principal via de Palermo com restaurantes, lojas, cafeterias e muito mais. O café da manhã servido no quarto é um capítulo a parte de tão maravilhoso e especial! Enfim super recomendo esse Hotel que é um encanto!

10

Lon

Oct 16, 2025

·

Stayed 2 nights

The staff was exceptional and courteous. Special thanks to both Giuseppe and Michaela at reception for extraordinary services to us. Pristine rooms, excellent breakfast. Fabulous upscale hotel in a perfect location across from Teatro Massimo.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised, often served in-room, with good variety and quality; a few mentioned limited space or coffee at busy times and an unusual setup.

Related guest reviews

10

Ingeborg

Oct 7, 2024

·

Stayed 1 night

Great location and very friendly staff. Very accessible for walking around Palermo. Breakfast in the room was a treat. Definitely recommend!

8

Sheila

Oct 4, 2025

·

Stayed 4 nights

Stairs from street to hotel which is on first floor could be a problem. Breakfast good but not enough coffee and not enough table space or plates. Staff friendly and helpful. Probably not families with young children.

10

Kenyatta

Apr 2, 2025

·

Stayed 5 nights

This hotel was a small, quaint hotel. Breakfast included, was delivered to your room daily. Convenient walking distance to the markets, beautiful Cathedrals, train station, the pier, and plenty of shops and dining experiences. The area reminded me of a New York (Manhattan) vibe during the day, and on the weekends at night, in New Orleans, I would stay here again. Make sure to ask the staff for restaurant suggestions for dinner in the area, their recommendations were so good.

8

Rodolfo

Jul 16, 2023

·

Stayed 2 nights

We had a wonderful experience the two days we stayed. Employees always attentive to our needs. An older hotel very well kept. Only drawback were the stairs we needed to climb to reach the reception. The included breakfast (served in the room) is great, don’t miss it!

10

Genine

Apr 6, 2025

·

Stayed 4 nights

Excellent staff. Well kept. And the breakfast was wonderful. Thank you!

10

Paula

Sep 22, 2023

·

Stayed 1 night

Great.location. Comfortable hotel. Lovely breakfast.

10

Marcelo

Oct 1, 2025

·

Stayed 2 nights

Minha estadia foi simplesmente fantástica! Os funcionários extremamentes cordiais e simpáticos! O quarto muito confortável, limpo e com uma vista privilegiada! A localização é ótima na Rua Maqueda a principal via de Palermo com restaurantes, lojas, cafeterias e muito mais. O café da manhã servido no quarto é um capítulo a parte de tão maravilhoso e especial! Enfim super recomendo esse Hotel que é um encanto!

10

Ola

Apr 13, 2025

·

Stayed 5 nights

The hotel has a great location in the old town of Palermo, you can't stay more centrally in Palermo. The hotel is of the older style but very elegant. Very nice and service-oriented staff. An excellent breakfast is included in the price. I can really recommend thi

6

Paul

Aug 3, 2023

·

Stayed 4 nights

Great staff hotel quite dated very strange breakfast set up and very noisy at night surprised this is rated 4 star

10

Lon

Oct 16, 2025

·

Stayed 2 nights

The staff was exceptional and courteous. Special thanks to both Giuseppe and Michaela at reception for extraordinary services to us. Pristine rooms, excellent breakfast. Fabulous upscale hotel in a perfect location across from Teatro Massimo.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $179	2 $149	3 $272	4 $284	5 $195	6 $194	7 $143
8 $152	9 $152	10 $190	11 $249	12 $152	13 $200	14 $202
15 $202	16 $152	17 $151	18 $152	19 $151	20 $155	21 $158
22 $152	23 $152	24 $152	25 $152	26 $142	27 $152	28 $152
29 $138	30 $143

Massimo Plaza Hotel

Prices for Massimo Plaza Hotel

Monthly average prices

About this property

Location

Room options

Superior Triple Room

Classic Double Or Twin Room

Superior Double Or Twin Room, Balcony

Classic Room, 1 Double Bed

Executive Room

Executive Double Or Twin Room

Guest reviews of Massimo Plaza Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Massimo Plaza Hotel

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $319	20 $230	21 $261	22 $303	23 $367	24
25 $320	26 $190	27 $291	28	29	30 $388	31 $353