San Paolo Palace Hotel
Property description
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
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Guest reviews
7
Good
Based on 679 verified reviews
Who stays here?
Business
22%
Couple
37%
Family
16%
Group
19%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of San Paolo Palace Hotel, travelers praise the panoramic views and generally solid breakfasts, while noting dated interiors, occasional maintenance problems, and a location that feels removed from central Palermo and less pleasant to walk.
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2
G
Apr 28, 2026
·
Stayed 8 nights
Be under no dellusions, at very best a 2-star hotel. Currently undergoing major renovation with severe disruption & noise. Some rooms renovated, many ongoing & others in bad repair, decades out of date. Initially given a South facing refurbished room, but no air condtioning. Apparently council prevent its use until May/June (but not outlined in hotel adverts). Room was an absolute oven day & night, plus unbearable construction & traffic noise with windows open & imposible to sleep. Complained about this & medical issues over next 2-days. No result until I then threw a tantrum at lobby. Manager wouldn't admit to being manager & ran off. Eventually 30mins later a part time staff member issued a North facing older room in poor repair. Much cooler, but no electrics. Complained, but elecs not repaired until following day at 1130pm, post further complaints. Problem was shorted out hairdryer & trip switches, all needing replaced. Bathroom also in bad repair (extractor not working & toliet seat loose & broken). Electric kept going off at times & needed electricians to attend/reset. Room cooler, but very poor decor. Self serve breakfast on 14th floor very basic & guests chased away at 10am, because they want to clear/clean room by 10am (despite breakfast being 7-10am). Noise & disruption of many student parties also totally unbearable, staff unhelpful, rooms/facilities a disaster, pool was closed & food poor. The worst hotel I have ever stayed in. Totally avoid this torturious hotel!
Be under no dellusions, at very best a 2-star hotel. Currently undergoing major renovation with severe disruption & noise. Some rooms renovated, many ongoing & others in bad repair, decades out of date. Initially given a South facing refurbished room, but no air condtioning. Apparently council prevent its use until May/June (but not outlined in hotel adverts). Room was an absolute oven day & night, plus unbearable construction & traffic noise with windows open & imposible to sleep. Complained about this & medical issues over next 2-days. No result until I then threw a tantrum at lobby. Manager wouldn't admit to being manager & ran off. Eventually 30mins later a part time staff member issued a North facing older room in poor repair. Much cooler, but no electrics. Complained, but elecs not repaired until following day at 1130pm, post further complaints. Problem was shorted out hairdryer & trip switches, all needing replaced. Bathroom also in bad repair (extractor not working & toliet seat loose & broken). Electric kept going off at times & needed electricians to attend/reset. Room cooler, but very poor decor. Self serve breakfast on 14th floor very basic & guests chased away at 10am, because they want to clear/clean room by 10am (despite breakfast being 7-10am). Noise & disruption of many student parties also totally unbearable, staff unhelpful, rooms/facilities a disaster, pool was closed & food poor. The worst hotel I have ever stayed in. Totally avoid this torturious hotel!
2
G
Apr 28, 2026
·
Stayed 1 night
Be under no dellusions, at very best a 2-star hotel. Currently undergoing major renovation with severe disruption & noise. Some rooms renovated, many ongoing & others in bad repair, decades out of date. Initially given a South facing refurbished room, but no air condtioning. Apparently council prevent its use until May/June (but not outlined in hotel adverts). Room was an absolute oven day & night, plus unbearable construction & traffic noise with windows open & imposible to sleep. Complained about this & medical issues over next 2-days. No result until I then threw a tantrum at lobby. Manager wouldn't admit to being manager & ran off. Eventually 30mins later a part time staff member issued a North facing older room in poor repair. Much cooler, but no electrics. Complained, but elecs not repaired until following day at 1130pm, post further complaints. Problem was shorted out hairdryer & trip switches, all needing replaced. Bathroom also in bad repair (extractor not working & toliet seat loose & broken). Electric kept going off at times & needed electricians to attend/reset. Room cooler, but very poor decor. Self serve breakfast on 14th floor very basic & guests chased away at 10am, because they want to clear/clean room by 10am (despite breakfast being 7-10am). Noise & disruption of many student parties also totally unbearable, staff unhelpful, rooms/facilities a disaster, pool was closed & food poor. The worst hotel I have ever stayed in. Totally avoid this torturious hotel!
Be under no dellusions, at very best a 2-star hotel. Currently undergoing major renovation with severe disruption & noise. Some rooms renovated, many ongoing & others in bad repair, decades out of date. Initially given a South facing refurbished room, but no air condtioning. Apparently council prevent its use until May/June (but not outlined in hotel adverts). Room was an absolute oven day & night, plus unbearable construction & traffic noise with windows open & imposible to sleep. Complained about this & medical issues over next 2-days. No result until I then threw a tantrum at lobby. Manager wouldn't admit to being manager & ran off. Eventually 30mins later a part time staff member issued a North facing older room in poor repair. Much cooler, but no electrics. Complained, but elecs not repaired until following day at 1130pm, post further complaints. Problem was shorted out hairdryer & trip switches, all needing replaced. Bathroom also in bad repair (extractor not working & toliet seat loose & broken). Electric kept going off at times & needed electricians to attend/reset. Room cooler, but very poor decor. Self serve breakfast on 14th floor very basic & guests chased away at 10am, because they want to clear/clean room by 10am (despite breakfast being 7-10am). Noise & disruption of many student parties also totally unbearable, staff unhelpful, rooms/facilities a disaster, pool was closed & food poor. The worst hotel I have ever stayed in. Totally avoid this torturious hotel!
4
Nikolas
Nov 17, 2025
·
Stayed 3 nights
I realized on the last night that the room was so cold and noisy because the window hadnt and wouldnt close all the way. The hotel is old. They put two single mattresses together. Sheets didnt fit. Pulled out at once. A little out of the way. I walked to station in twenty minutes. Wouldnt advise it at night. Easyjet got me in four hours late and a cab charged me 15e. Bfst was ok. One day i return3d and the safe was open. Maybe i forgot. Nothing missing. I told them and they couldnt have cared less. There may be a conad down the street.
I realized on the last night that the room was so cold and noisy because the window hadnt and wouldnt close all the way. The hotel is old. They put two single mattresses together. Sheets didnt fit. Pulled out at once. A little out of the way. I walked to station in twenty minutes. Wouldnt advise it at night. Easyjet got me in four hours late and a cab charged me 15e. Bfst was ok. One day i return3d and the safe was open. Maybe i forgot. Nothing missing. I told them and they couldnt have cared less. There may be a conad down the street.
10
Guoxing
Oct 14, 2025
·
Stayed 2 nights
Very nice hotel!
Very nice hotel!
8
Helena
Oct 13, 2025
·
Stayed 2 nights
Nice breakfast. Close to trainstation
Nice breakfast. Close to trainstation
Via Messina Marine 91, Settecannoli, Palermo, Italy
Location
With a stay at San Paolo Palace Hotel in Palermo (Settecannoli), you'll be within a 5-minute drive of Via Roma and Ballaro Market. This hotel is 3.7 mi (5.9 km) from Palermo Harbour and 7.5 mi (12.1 km) from Mondello Beach.
More location infoFAQs
Free self-parking is available on-site, with limited spaces.
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
The property offers wheelchair-accessible facilities, including limited step-free entrances and elevators.
The hotel is located in Palermo (Settecannoli), within a 5-minute drive of Via Roma and Ballaro Market. It is 3.7 miles from Palermo Harbour and 7.5 miles from Mondello Beach.
Yes, there is an outdoor swimming pool, which is seasonal and open from June to September.
Children are welcome at the property, and kids under 12 years of age can stay for free.
Cribs are available for a fee of EUR 10 per night, and rollaway beds can be requested for EUR 30 per night. Availability is limited and advance request is recommended.
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