Is parking available at the property?

Valet parking is available for EUR 30 per day. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 25 for adults and EUR 15 for children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Palermo, just steps from Via Roma and 5 minutes on foot from Politeama Garibaldi Theater. It is 0.4 miles from Teatro Massimo and 0.7 miles from Quattro Canti.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no mention of a minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of EUR 120 per day. Advance request or confirmation may be required.

Grand Hotel Et Des Palmes in Palermo

Average nightly price at Grand Hotel Et Des Palmes by month, last 12 months (USD)
Month	Average price
January	$270
February	$242
March	$315
April	$665
May	$731
June	$640
July	$476
August	$470
September	$771
October	$774
November	$370
December	$313

What guests think

Grand Hotel Et Des Palmes earns praise for its beautifully restored historic grandeur, central walkable location, spacious rooms with excellent showers, and especially its attentive staff and standout breakfasts, with many guests also enjoying the bars and rooftop dining.

Cleanliness and upkeep are widely commended, though a few note stained carpets or isolated complaints. Recurring drawbacks include occasional street or room noise, intermittent AC or power quirks, and inconsistent breakfast service or late checkout flexibility. Some guests found extras like parking or transfers expensive, and a few felt the immediate area could be gritty after dark. Overall, expect a refined, centrally placed classic with warm service and modern comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Highlights include a rooftop terrace/bar and restaurant with views, an elegant historic setting, and a surprisingly well-equipped gym. Some note pricey extras such as parking and arranged transfers.

Related guest reviews

10

Kenneth

Jul 11, 2024

·

Stayed 2 nights

Beautiful hotel. Wonderful staff. Extraordinary bar. Pietro makes a great Bloody Mary and Suan was highly professional and helpful

10

Norma

Sep 26, 2024

·

Stayed 2 nights

I liked the location, the service, the elegance. Also the breakfast and the tranquility of the rooftop restaurant.

10

Dan

Oct 16, 2025

·

Stayed 2 nights

Lovely classic old hotel, not inexpensive but very well maintained. Surprisingly well equipped gym, turndown nicely service, nice bathrooms & very friendly staff

8

Karin

Jul 16, 2024

·

Stayed 2 nights

Excellent service from staff, lovely roof bar and restaurant.

10

Brian

Jul 8, 2024

·

Stayed 2 nights

We were very happy to stay at the Grande Hotel et Des Palmes. Walking through the front door you are transported to a by-gone era of elegant hotels visited by droves of people on the Grand Tour. While Palermo is on the outside rough and gritty, the Grande Hotel ed Des Palmes is refined and oh so hospitable. We were placed in a very beautiful suite that fronted the Via Roma, but the sounds of the street could not be heard within. Our suite featured a foyer, sitting room, bedroom, and extravagant bath -- one of the best showers we have ever encountered. The weather outside was sweltering, but inside we were as cool as cucumbers. Breakfast was in a grand covered courtyard, used in the evenings as a bar. The morning spread was extensive with pastries, cereals, breads, hott offerings, fresh juices and even granita! While the cappuccino wasn't the best, we did very much enjoy our stay and we will most definitely return.

10

Mario

Sep 19, 2024

·

Stayed 5 nights

Esplêndida. O único problema é o preço do estacionamento: 50 euros por noite. Extorsivo.

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10

JILL

Sep 21, 2025

·

Stayed 3 nights

Lovely rooms and hotel. The bathroom was small. The transfer from train station to hotel which hotel arranged was excessive cost for the 5 minute drive. All staff were friendly and accommodating.

10

Catherine

Apr 14, 2025

·

Stayed 5 nights

The concierge staff are professional, helpful and efficient. We loved the breakfasts (a wide array of Sicilian patisseries as well as fresh fruit and a good selection of seeds and nuts and hot food) and the beautiful dining room in which the breakfasts are held. We also loved their Gattopardo room - great for reading and cocktails before dinner. The hotel is located on a main road in a central location. Good walking distance to the main sights.

10

Daniel

Oct 2, 2023

·

Stayed 2 nights

Awesome hotel, food at rooftop terrace was great, staff were all friendly! Would definitely stay again!

10

NATHAN

Aug 29, 2025

·

Stayed 1 night

The hotel looks like it was recently renovated. The service was excellent, and the views from the Terrance were incredible. Had a great stay.

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Cleanliness

Generally very clean and well maintained, with several mentions of spotless rooms and meticulous housekeeping. A few guests cited stained carpets or isolated cleanliness concerns.

Related guest reviews

10

james

Nov 9, 2024

·

Stayed 2 nights

Beautiful building, clean, great staff. Breakfast was awesome. Central with lots to do within walking distance

10

Frank

Apr 13, 2025

·

Stayed 3 nights

Wonderful hotel in a beautiful building immaculately maintained. Staff are unfailingly polite and kind and do all they can to make your stay pleasant.

6

Reham

Sep 4, 2025

·

Stayed 6 nights

The hotel has charm but for $1000 a night I expected much more so was disappointed. Room was spacious and bathroom was very nice but room was basic. Carpets throughout entire hotel were stained and dirty. It is centrally located and walking distance to main attractions.

10

Guice

Jul 3, 2023

·

Stayed 7 nights

The hotel was 5 stars in every way. Staff was very helpful and housekeeping was great. The hotel was in a good location for eating options and sight seeing.

10

Elissa

May 30, 2025

·

Stayed 1 night

This hotel was lovely. Room was spacious and very comfortable. The front desk was able to change my kids room from a double to a twin. That was very helpful and they did it with minimum disruption. The breakfast buffet was amazing. We had dessert at the restaurant and it was delicious. Walking around at night was slightly negative and the area is a bit dirty.

2

John

Aug 4, 2024

·

Stayed 1 night

If you travel to Palermo avoid this property! They will over charge you. Staff is rude, hotel is disgustingly dirty. Avoid them!! They love taking advantage of you!

10

Ewing

Nov 10, 2025

·

Stayed 2 nights

Very elegant, spotless and classic, very helpful staff. Great location!

10

Edna Tiemi

Sep 11, 2022

·

Stayed 3 nights

Hotel excepcional, boa localização, café da manhã bom, muito limpo.

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10

stacy

Jul 10, 2024

·

Stayed 2 nights

Beautiful property, walkable to everything. Lovely breakfast, luxurious bath and meticulous housekeeping. Front desk went above and beyond to help with missing luggage.

10

Akiko

Dec 5, 2022

·

Stayed 19,330 nights

Very nice tranquil hotel. We requested a city view when we booked, but we didn’t get the room, in stead we had a back view. That was the only complain, but it turned out it was quiet. Great service, all staff are friendly. Nicely kept facility. Super clean and comfortable. You don’t hear any sound at all. Breakfast at the downstairs was nice. Walking distance to everywhere. We stayed two nights, and we truly enjoy the stay.

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Rooms

Rooms are largely spacious and comfortable, many recently refreshed with excellent showers and some pleasant views. Drawbacks include occasional street noise or thin walls, a few basic-decor comments, and intermittent AC issues.

Related guest reviews

8

Maddy

Jun 14, 2025

·

Stayed 3 nights

Property could use some decor in the rooms. The concierge was exceptional.

8

Paul

Jul 12, 2024

·

Stayed 3 nights

We enjoyed the hotel and the staff were excellent. The breakfast was very good. The room was noisy from the busy street.

8

Isabelle

Jul 20, 2023

·

Stayed 2 nights

Everything was good, the one issue we had were the thin walls so you could hear the other guests around you and that our AC wasn’t working properly

10

Dana

Jul 6, 2024

·

Stayed 1 night

Wonderful. Great beds and pillows. The best shower I have ever used. The staff was amazing - incredibly helpful, professional and welcoming. Would absolutely stay there again.

10

Mehrnaz

Jun 29, 2025

·

Stayed 1 night

Great staff, nice breakfast, large rooms, good location in the city.

10

lucimar

Sep 27, 2025

·

Stayed 2 nights

Excelente localização e um hotel que corresponde a sua classificação. Ótimas acomodações, atendimento atencioso e excelente café da manhã. Ficamos hospedados num quarto totalmente renovado, grande e lindamente decorado. Recomendo muito

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10

Brian

Jul 8, 2024

·

Stayed 2 nights

We were very happy to stay at the Grande Hotel et Des Palmes. Walking through the front door you are transported to a by-gone era of elegant hotels visited by droves of people on the Grand Tour. While Palermo is on the outside rough and gritty, the Grande Hotel ed Des Palmes is refined and oh so hospitable. We were placed in a very beautiful suite that fronted the Via Roma, but the sounds of the street could not be heard within. Our suite featured a foyer, sitting room, bedroom, and extravagant bath -- one of the best showers we have ever encountered. The weather outside was sweltering, but inside we were as cool as cucumbers. Breakfast was in a grand covered courtyard, used in the evenings as a bar. The morning spread was extensive with pastries, cereals, breads, hott offerings, fresh juices and even granita! While the cappuccino wasn't the best, we did very much enjoy our stay and we will most definitely return.

10

JILL

Sep 21, 2025

·

Stayed 3 nights

Lovely rooms and hotel. The bathroom was small. The transfer from train station to hotel which hotel arranged was excessive cost for the 5 minute drive. All staff were friendly and accommodating.

10

Alex

Sep 1, 2025

·

Stayed 1 night

Nice hotel, but a/c not working properly in the room

8

Eric

Jul 8, 2024

·

Stayed 2 nights

Room was clean and a good size. On the down side, Very noisy. Not all but most staff would need a little refresher couse on being friendly. Breakfast was just ok.

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Service

Service is widely praised as friendly, professional and proactive, particularly at the front desk and concierge. Some report lapses such as slow or inattentive breakfast service, rigid late checkout, or isolated rudeness and unresolved issues.

Related guest reviews

2

Polina

May 19, 2024

·

Stayed 2 nights

The hotel is beautiful however service is very bad . In addition I left a few items behind and reported them few hours later . Items were never recovered. Not a honest housekeeping Would not be back

10

Paolo

Sep 11, 2025

·

Stayed 2 nights

Excellent hotel, beautiful architecture, luxury rooms and phenomenal service staff that would immediately take care of anything we needed

10

Frank

Apr 13, 2025

·

Stayed 3 nights

Wonderful hotel in a beautiful building immaculately maintained. Staff are unfailingly polite and kind and do all they can to make your stay pleasant.

8

Shubhamkar

Apr 2, 2025

·

Stayed 1 night

Great concierge by Vivienne ,great bell boy , however not a minute extra of late check out allowed , I was surprised since I have been a gold member of hotels.com since many years . There is no use of this membership

6

Michael

Oct 14, 2023

·

Stayed 1 night

Unfriendly welcome. Hotel in Service not up to 5 star level. Ignorant at breakfast. High ambition, low delivery. Overwhelmed and not preöofessional. Overpriced!

10

rana

Jan 20, 2025

·

Stayed 15 nights

We had the absolute pleasure of staying at the Grand Hotel et Des Palmes in Palermo for two weeks in January 2025, and it was an unforgettable experience. The hotel's rich history as a former castle has been beautifully preserved, and its stunning architecture and decor only added to our enchantment. But what truly made our stay exceptional was the warm and welcoming staff. The entire front desk team and concierge were incredibly helpful and went above and beyond to ensure our comfort and satisfaction. Special mention must be made of Marina, who introduced us to some of the most authentic and wonderful local Sicilian gems, hidden away from the usual tourist trails. Her insider knowledge and passion for the region were invaluable, and we felt like we experienced the real Sicily thanks to her recommendations and professionalism. Bruno, too, was a huge help, assisting us in finding our way around the city and providing us with expert advice. His kindness and expertise made a significant difference to our stay, and we're so grateful to have had him as a resource. The cleanliness of the room was beyond our expectations, and the breakfast in the morning was complete and nutritional. What struck us most, however, was the hotel's reputation among the locals. Every time we mentioned the hotel's name to anyone in Palermo, their response was and full of fond memories. One business owner in a boutique I shopped at told me she got married 30 years ago in the hotel. Amazing place

10

Catherine

Apr 14, 2025

·

Stayed 5 nights

The concierge staff are professional, helpful and efficient. We loved the breakfasts (a wide array of Sicilian patisseries as well as fresh fruit and a good selection of seeds and nuts and hot food) and the beautiful dining room in which the breakfasts are held. We also loved their Gattopardo room - great for reading and cocktails before dinner. The hotel is located on a main road in a central location. Good walking distance to the main sights.

8

Truc

Apr 10, 2024

·

Stayed 5 nights

This is a 5-star hotel, but for 2 reasons, it’s not operating at the 5-star level. To be fair, let me list the good things first. The physical plant is excellent. The room looks and feels brand new. Everything is top notch and works flawlessly. It is spacious, with high ceiling, and a very comfortable bed. The rest of the building is also in excellent condition, not to mention the gorgeous design. Now for the 2 flaws. The 1st problem is the location. It is a good location but to reach the historic center, there’s still a 15-20 minute walk through a busy part of town. Moreover, there isn’t a lot of space on the sidewalk in front of the hotel. For a hotel of this caliber, one expects a grand entrance of some sort. Not only is there no such thing, it’s almost dangerous right in front of the hotel. The narrow sidewalk is taken up by parked vehicles so that pedestrians essentially have to walk in the streets with cars and buses zipping by. This is not the hotel’s fault. It’s everywhere like this in Palermo, nonetheless, this is unexpected for such a high class establishment. Then there’s the service. It’s decent but spotty. Once at breakfast, I asked for tea. The 1st server completely forgot. The 2nd brought hot water but not the tea bags. I had to ask a third one. Eventually, the teabags were brought but no apology was offered. There is turn-down service but inexplicably, one my last evening, there was none. Someone did knock at my door to ask if the room was OK. Strange!

10

stacy

Jul 10, 2024

·

Stayed 2 nights

Beautiful property, walkable to everything. Lovely breakfast, luxurious bath and meticulous housekeeping. Front desk went above and beyond to help with missing luggage.

10

Lynn

Feb 18, 2025

·

Stayed 4 nights

Concierge and front desk staff, as well as restaurant./bar staff were wonderful.

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Location

Central, walkable base for sights and dining. A few found the immediate area busy or gritty at night, and some noted a longer walk to parts of the historic center.

Related guest reviews

8

Robert

May 29, 2024

·

Stayed 3 nights

Excellent breakfast, attentive staff, nice room. Not fond of the location and would not choose it again.

10

Chris

Dec 26, 2024

·

Stayed 2 nights

Great location to walk to sites and the Christmas markets. Great hotel and good food, all that was surpassed by the gr at staff. We have 6 rooms

10

Mehrnaz

Jun 29, 2025

·

Stayed 1 night

Great staff, nice breakfast, large rooms, good location in the city.

10

Elissa

May 30, 2025

·

Stayed 1 night

This hotel was lovely. Room was spacious and very comfortable. The front desk was able to change my kids room from a double to a twin. That was very helpful and they did it with minimum disruption. The breakfast buffet was amazing. We had dessert at the restaurant and it was delicious. Walking around at night was slightly negative and the area is a bit dirty.

10

Brian

Jul 8, 2024

·

Stayed 2 nights

We were very happy to stay at the Grande Hotel et Des Palmes. Walking through the front door you are transported to a by-gone era of elegant hotels visited by droves of people on the Grand Tour. While Palermo is on the outside rough and gritty, the Grande Hotel ed Des Palmes is refined and oh so hospitable. We were placed in a very beautiful suite that fronted the Via Roma, but the sounds of the street could not be heard within. Our suite featured a foyer, sitting room, bedroom, and extravagant bath -- one of the best showers we have ever encountered. The weather outside was sweltering, but inside we were as cool as cucumbers. Breakfast was in a grand covered courtyard, used in the evenings as a bar. The morning spread was extensive with pastries, cereals, breads, hott offerings, fresh juices and even granita! While the cappuccino wasn't the best, we did very much enjoy our stay and we will most definitely return.

10

Kimberly

May 12, 2023

·

Stayed 2 nights

Beautiful hotel, good location

10

Ewing

Nov 10, 2025

·

Stayed 2 nights

Very elegant, spotless and classic, very helpful staff. Great location!

10

Catherine

Apr 14, 2025

·

Stayed 5 nights

The concierge staff are professional, helpful and efficient. We loved the breakfasts (a wide array of Sicilian patisseries as well as fresh fruit and a good selection of seeds and nuts and hot food) and the beautiful dining room in which the breakfasts are held. We also loved their Gattopardo room - great for reading and cocktails before dinner. The hotel is located on a main road in a central location. Good walking distance to the main sights.

8

Truc

Apr 10, 2024

·

Stayed 5 nights

This is a 5-star hotel, but for 2 reasons, it’s not operating at the 5-star level. To be fair, let me list the good things first. The physical plant is excellent. The room looks and feels brand new. Everything is top notch and works flawlessly. It is spacious, with high ceiling, and a very comfortable bed. The rest of the building is also in excellent condition, not to mention the gorgeous design. Now for the 2 flaws. The 1st problem is the location. It is a good location but to reach the historic center, there’s still a 15-20 minute walk through a busy part of town. Moreover, there isn’t a lot of space on the sidewalk in front of the hotel. For a hotel of this caliber, one expects a grand entrance of some sort. Not only is there no such thing, it’s almost dangerous right in front of the hotel. The narrow sidewalk is taken up by parked vehicles so that pedestrians essentially have to walk in the streets with cars and buses zipping by. This is not the hotel’s fault. It’s everywhere like this in Palermo, nonetheless, this is unexpected for such a high class establishment. Then there’s the service. It’s decent but spotty. Once at breakfast, I asked for tea. The 1st server completely forgot. The 2nd brought hot water but not the tea bags. I had to ask a third one. Eventually, the teabags were brought but no apology was offered. There is turn-down service but inexplicably, one my last evening, there was none. Someone did knock at my door to ask if the room was OK. Strange!

10

Richard

Jun 27, 2024

·

Stayed 5 nights

Exceptional stay in an ideal part of the city

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Dining

Breakfast earns frequent praise for variety and quality, and many enjoyed the on-site restaurant, rooftop meals, desserts, and cocktails. Some noted breakfast service inconsistencies or average selection, and a few felt prices were high.

Related guest reviews

10

james

Nov 9, 2024

·

Stayed 2 nights

Beautiful building, clean, great staff. Breakfast was awesome. Central with lots to do within walking distance

10

Laura

Sep 3, 2024

·

Stayed 4 nights

This hotel is beautiful! Service is outstanding, the food was delicious

10

James

Jun 20, 2024

·

Stayed 2 nights

Excellent hotel for any amount of money, and certainly a bargain at the price we paid. We stayed two nights and it was well located and perfect. Breakfast was generous and tasty.

10

lucimar

Sep 27, 2025

·

Stayed 2 nights

Excelente localização e um hotel que corresponde a sua classificação. Ótimas acomodações, atendimento atencioso e excelente café da manhã. Ficamos hospedados num quarto totalmente renovado, grande e lindamente decorado. Recomendo muito

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6

Patrick

May 2, 2023

·

Stayed 3 nights

Evidemment c'est le grand luxe,mais nous sommes déçus par les prestations: pas de café dans la chambre, un chauffage excessif(chambre et salle de bain), des lumières dans la chambre qui perturbent le sommeil, un petit déjeuner très moyen....bref on a eu beaucoup mieux dans nos hotels précédents en Sicile pour beaucoup moins cher !

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10

Catherine

Apr 14, 2025

·

Stayed 5 nights

The concierge staff are professional, helpful and efficient. We loved the breakfasts (a wide array of Sicilian patisseries as well as fresh fruit and a good selection of seeds and nuts and hot food) and the beautiful dining room in which the breakfasts are held. We also loved their Gattopardo room - great for reading and cocktails before dinner. The hotel is located on a main road in a central location. Good walking distance to the main sights.

10

ian

Jun 3, 2025

·

Stayed 2 nights

The name of the hotel says it all, Grand. From the second you walk in you can feel the history and the elegance. Every member of the staff went above and beyond to make sure that my last two days in Sicily were perfect. Whether it was booking us a dinner reservation or bringing a complementary cake to my room for my girlfriend’s birthday they truly showed every bit of Italian hospitality. The rooms are phenomenal with huge showers and lots of natural light. We also ate at the restaurant here which was top three meals of our 2 week trip. Hope to be back soon.

10

Brynja Björk

Feb 28, 2023

·

Stayed 2 nights

We were celebrating my husbands 50 year birthday. This is one of the best hotels we have stayed at. Staff were very professional and extremely friendly. Made us feel welcome from the moment we stepped in to the hotel. The room was a corner room with two windows and balconies. The view from the room was beautiful. The room was very clean. Bathroom felt luxurious. Breakfast was very fresh and good. Excellent espresso. We had dinner at the restaurant. The food was both beautiful and delicious. The cocktail French 75 is the best cocktail I’ve ever had. The interior of the whole hotel is just breathtaking and historic. We had such a wonderful stay. Highly recommended.

10

Daniel

Oct 2, 2023

·

Stayed 2 nights

Awesome hotel, food at rooftop terrace was great, staff were all friendly! Would definitely stay again!

8

Eric

Jul 8, 2024

·

Stayed 2 nights

Room was clean and a good size. On the down side, Very noisy. Not all but most staff would need a little refresher couse on being friendly. Breakfast was just ok.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $483	9 $491	10	11	12 $976	13 $349	14 $348
15 $307	16 $363	17 $300	18 $287	19 $293	20 $298	21 $305
22 $275	23 $304	24 $297	25 $293	26 $299	27 $659	28 $1,580
29 $305	30 $297

Su	Mo	Tu	We	Th	Fr	Sa
		1 $296	2 $289	3 $307	4 $295	5 $292
6 $299	7 $324	8 $314	9 $336	10 $321	11 $327	12 $314
13 $327	14 $283	15 $286	16 $289	17 $275	18 $289	19 $295
20 $289	21 $364	22 $360	23 $358	24 $409	25 $456	26 $466
27 $459	28 $470	29 $529	30 $512	31 $472

Grand Hotel Et Des Palmes

Prices for Grand Hotel Et Des Palmes

Monthly average prices

About this property

Location

Room options

Suite

Classic

Superior Suite

Junior Suite

Suite Corner

Prestige

Superior

Deluxe

Guest reviews of Grand Hotel Et Des Palmes

Who stays here?

What guests think

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Good to know

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