Hotel Il Mercante di Venezia

Super close to the train station. The rooms are opulent looking, which added greatly to the stay. We also had a lovely balcony on the garden where we enjoyed. It is a bit of a hike to the main area, but we wouldn't change that. We preferred being away from the frenzy of inner Venice! The woman that runs the breakfast was rude and abrupt. We placed our water bottles on the dining table, as we often fill up them up at breakfast. She asked if we wanted hot water in them, I said no. She went back into the kitchen and came out when I was filling one up. She called me out in front of the whole dinging room and told me that the water was only for drinking at breakfast. She said she asked if I wanted water and that I should not be filling them up there; their water was fine to drink from the tap. 1. She should not have been so public 2. I didn't want HOT water, obviously, I wanted cold. 3. I did not know the water was fine to drink, there are other ways to communicate this with guests. Several minutes later I asked her about the fruit salad as it had been used up. I asked if there was any more. She said no, but it was still very early in the breakfast time, so I asked again, is there any of this (pointing to the bowl) available and to this she said, "No... proof! It is gone!" 10 minutes later, more was in the bowl. She did not come to tell me or apologize for her words. Fabiola at front desk was a pleasure.

Bed is comfortable and quiet. Must take stairs to room and floor seemed dirty.

Very close to main train station in Venice. Easy walk. Quaint little hotel with garden courtyard. Old style key locks. Bed and room was comfortable.

Old building, but nice. Lots of charm and character. The walls of our room were covered in fabric (thought it was wallpaper lol) Our room came with a cute little balcony with a table and two chairs. Shower was a hand held, so a little tricky to wash hair while water was running. Water pressure was great! Hair dryer was bizarre wall-mounted thing from the 80’s? Wasn’t sure how to work it/get the air hotter so not great if you needed it to style your hair. No bathroom fan, but there is a window in the bathroom to let out steam. The a/c unit blew warm air when turned to cool, so didn’t use, but there were plenty of windows to open and get a breeze to cool down room (in April so not crazy hot out anyway). Breakfast was nice.

Really close to the train station and eateries/shopping. Good breakfast. No elevators unfortunately

The room we stayed in was very run down with many items in disrepair or broken. Our door lead onto the kitchen area so we were woken early each morning by the staff preparing. The staff were mainly very friendly and helpful.

Besoin d'un grand ménage. Peinture et autres travaux

The property was clean and the staff were grest. Within a 5 min walk to train station and a 10 min walm from bus stop as flew in fro..paris to venice airport and took the bus from the airport. Tickets for the bus are available at a ticket wicket as you exit the airport. A lovely hotel and convenient.

Great location. Friendly staff. Comfortable and clean and very pretty.

Clean room and comfortable bed

Our bathroom, frig and room were both grungy and dirty. No amenities. Both staff people were friendly. It worked for what we needed which was a place for a short night, close to the train station.

Bed is comfortable and quiet. Must take stairs to room and floor seemed dirty.

Practically NO wifi at all. Even regular phone signal did not work. The front desk staff was unhelpful in extending the check out time by 10 minutes There was mould in the bathroom. The room had a musty smell

Localização excelente! Porém o hotel tem acesso meio esquisito e o quarto apertado e com cheiro de mofo! Café da manhã simples, mas gostoso!

This hotel was so charming, comfortable and clean. The location was so convenient - located 5 minutes from the train and bus stations, water taxi, many restaurants and shops yet it was quiet and secure in it's side alley. I absolutely loved everything about it.

Chosen primarily for the location, the hotel is well placed and easy to find. Breakfast was great. The room on the ground floor was firectly at street level which was very noisy from about 0530 with trolleys, suitcases etc being dragged directly outside your exterior facing door. Rooms were OK but the shower in the bathroom had no door so you had to be careful not to soak everything. Would stay again but only for a short period.

The room we stayed in was very run down with many items in disrepair or broken. Our door lead onto the kitchen area so we were woken early each morning by the staff preparing. The staff were mainly very friendly and helpful.

Super close to the train station. The rooms are opulent looking, which added greatly to the stay. We also had a lovely balcony on the garden where we enjoyed. It is a bit of a hike to the main area, but we wouldn't change that. We preferred being away from the frenzy of inner Venice! The woman that runs the breakfast was rude and abrupt. We placed our water bottles on the dining table, as we often fill up them up at breakfast. She asked if we wanted hot water in them, I said no. She went back into the kitchen and came out when I was filling one up. She called me out in front of the whole dinging room and told me that the water was only for drinking at breakfast. She said she asked if I wanted water and that I should not be filling them up there; their water was fine to drink from the tap. 1. She should not have been so public 2. I didn't want HOT water, obviously, I wanted cold. 3. I did not know the water was fine to drink, there are other ways to communicate this with guests. Several minutes later I asked her about the fruit salad as it had been used up. I asked if there was any more. She said no, but it was still very early in the breakfast time, so I asked again, is there any of this (pointing to the bowl) available and to this she said, "No... proof! It is gone!" 10 minutes later, more was in the bowl. She did not come to tell me or apologize for her words. Fabiola at front desk was a pleasure.

The location was great and the staff was very friendly and accommodating. The room was too hot even putting the fan on high. And the street below due to alley way and cobblestones made it noisy throughout the night/early morning.

Lovely location but our shower went cold rapidly repeatedly.

I was on the ground floor room that faces the street. It can be a little noisy at times because people walk along the narrow street. Ok for a quick stay - location is wonderfully close to Venezia St Lucia station. Staff were friendly and helpful.

Ich habe aufgrund des vertretbaren Preises und der praktischen Lage wegen gebucht, damit man auch ohne Boot mit seinem Koffer durch die Stadt kommt. Das Personal war freundlich, höflich und stets bemüht. Mein „Doppelzimmer zur Einzelnutzung“ im Angebot, war allerdings auch durch die irreführenden Fotos eine Mogelpackung! Das Bett stand an 2 Seiten zur Wand, sonst waren ca 60cm Platz, am Fußende befand sich dort aber die Kofferablage. Der Schrank hatte die Breite eines Sportspindes, 4 Bügel, keine Haken an der Wand für ne Jacke oder so. Alles in allem nichts für Klaustrophobiker. Das Bad war zwar sauber, aber gerade groß genug, um sich einmal um sich selbst zu drehen. Es ist sehr hellhörig, man hört jeden hereinkommenden Gast, die Stimmen von der Gasse, die direkt am Zimmer vorbeiführte, ungefiltert, den Türsummer und seltsamerweise das Flurtelefon klingeln, als ob es im Zimmer stünde. 2 Personen mit Gepäck haben in diesem Zimmer keinen Platz. Andere Gäste erzählten beim Frühstück, das landestypisch süß ist, dass auch ihre Zimmer nicht ganz ihren Erwartungen entsprochen hätten und ebenfalls SEHR klein waren.

The staff is super friendly, the location is great, but the room we had on the 1st floor is outdated, had ants on the floor, and was right next to the kitchen that was used for breakfast. So we were waken up at 7am with noise of microwave, dishwasher and banging of dishes,

Localização excelente! Porém o hotel tem acesso meio esquisito e o quarto apertado e com cheiro de mofo! Café da manhã simples, mas gostoso!

Old building, but nice. Lots of charm and character. The walls of our room were covered in fabric (thought it was wallpaper lol) Our room came with a cute little balcony with a table and two chairs. Shower was a hand held, so a little tricky to wash hair while water was running. Water pressure was great! Hair dryer was bizarre wall-mounted thing from the 80’s? Wasn’t sure how to work it/get the air hotter so not great if you needed it to style your hair. No bathroom fan, but there is a window in the bathroom to let out steam. The a/c unit blew warm air when turned to cool, so didn’t use, but there were plenty of windows to open and get a breeze to cool down room (in April so not crazy hot out anyway). Breakfast was nice.

Super close to the train station. The rooms are opulent looking, which added greatly to the stay. We also had a lovely balcony on the garden where we enjoyed. It is a bit of a hike to the main area, but we wouldn't change that. We preferred being away from the frenzy of inner Venice! The woman that runs the breakfast was rude and abrupt. We placed our water bottles on the dining table, as we often fill up them up at breakfast. She asked if we wanted hot water in them, I said no. She went back into the kitchen and came out when I was filling one up. She called me out in front of the whole dinging room and told me that the water was only for drinking at breakfast. She said she asked if I wanted water and that I should not be filling them up there; their water was fine to drink from the tap. 1. She should not have been so public 2. I didn't want HOT water, obviously, I wanted cold. 3. I did not know the water was fine to drink, there are other ways to communicate this with guests. Several minutes later I asked her about the fruit salad as it had been used up. I asked if there was any more. She said no, but it was still very early in the breakfast time, so I asked again, is there any of this (pointing to the bowl) available and to this she said, "No... proof! It is gone!" 10 minutes later, more was in the bowl. She did not come to tell me or apologize for her words. Fabiola at front desk was a pleasure.

宿までわかりずらそうでたどり着けるか心配でしたが、駅を出てから５分程度で難なく到着。駅近、スーパー（いつもやたらに混んでいましたが）やレストランが近く便利な場所です。スタッフの方は大変フレンドリーで親切でした。自分の部屋が真夏にいきなりエアコンが故障のトラブルとなりましたが、部屋の交換にも対応していただきよかったです。

The property was clean and the staff were grest. Within a 5 min walk to train station and a 10 min walm from bus stop as flew in fro..paris to venice airport and took the bus from the airport. Tickets for the bus are available at a ticket wicket as you exit the airport. A lovely hotel and convenient.

Excelente servicio de todo el Staff, en especial de Fabiola que nos dio un excelente trato desde meses antes de nuestra llegada atendiendo amablemente mis correos electrónicos , durante nuestra estadía fue siempre muy amable y atenta, merece un reconocimiento de parte de sus jefes, un saludo!!

Easy access from train, bus and restaurants. staff was very friendly and helpful answering all our question.

Great room and excellent service! The staff was willing to provide guidance when ever needed. I would recommend the hotel with a great location to the train station.

Väldigt trevligt mindre Hotel - tyst men centralt läge - väldigt vänlig och bra service

Practically NO wifi at all. Even regular phone signal did not work. The front desk staff was unhelpful in extending the check out time by 10 minutes There was mould in the bathroom. The room had a musty smell

Clean room,good breakfast.Everyone was so kind. Fabiola and the night desk clerk were so helpful.A wonderful stay! Thank you.

We stayed there for two days. Very warm people received us and gave us all the information we needed Good hotel, very well situated!

Near the train/ bus station

Super close to the train station. The rooms are opulent looking, which added greatly to the stay. We also had a lovely balcony on the garden where we enjoyed. It is a bit of a hike to the main area, but we wouldn't change that. We preferred being away from the frenzy of inner Venice! The woman that runs the breakfast was rude and abrupt. We placed our water bottles on the dining table, as we often fill up them up at breakfast. She asked if we wanted hot water in them, I said no. She went back into the kitchen and came out when I was filling one up. She called me out in front of the whole dinging room and told me that the water was only for drinking at breakfast. She said she asked if I wanted water and that I should not be filling them up there; their water was fine to drink from the tap. 1. She should not have been so public 2. I didn't want HOT water, obviously, I wanted cold. 3. I did not know the water was fine to drink, there are other ways to communicate this with guests. Several minutes later I asked her about the fruit salad as it had been used up. I asked if there was any more. She said no, but it was still very early in the breakfast time, so I asked again, is there any of this (pointing to the bowl) available and to this she said, "No... proof! It is gone!" 10 minutes later, more was in the bowl. She did not come to tell me or apologize for her words. Fabiola at front desk was a pleasure.

The property was clean and the staff were grest. Within a 5 min walk to train station and a 10 min walm from bus stop as flew in fro..paris to venice airport and took the bus from the airport. Tickets for the bus are available at a ticket wicket as you exit the airport. A lovely hotel and convenient.

Molto comoda, arrivando direttamente in treno in 4 minuti a piedi sei in hotel. Personale molto gentile, stanza grande e molto caratteristica. Lo consigliamo

Easy access from train, bus and restaurants. staff was very friendly and helpful answering all our question.

Enjoyed the room, location was key and it was very easy to find

Das Hotel ist nah am Busbahnhof und Bahnhof gelegen. Freundliches und hilfbereites Personal. Leckeres Frühstück. Das Hotel hat alles was man für ein tollen Aufenthalt in Venedig braucht.

Very close to main train station in Venice. Easy walk. Quaint little hotel with garden courtyard. Old style key locks. Bed and room was comfortable.

This hotel was so charming, comfortable and clean. The location was so convenient - located 5 minutes from the train and bus stations, water taxi, many restaurants and shops yet it was quiet and secure in it's side alley. I absolutely loved everything about it.

Very conveniently located near the train station and easy to catch the ferries to get around. Nothing fancy, but clean and tidy and the breakfast was good.

Chosen primarily for the location, the hotel is well placed and easy to find. Breakfast was great. The room on the ground floor was firectly at street level which was very noisy from about 0530 with trolleys, suitcases etc being dragged directly outside your exterior facing door. Rooms were OK but the shower in the bathroom had no door so you had to be careful not to soak everything. Would stay again but only for a short period.

Esta genial el desayuno

Prima colazione molto scadente

Super close to the train station. The rooms are opulent looking, which added greatly to the stay. We also had a lovely balcony on the garden where we enjoyed. It is a bit of a hike to the main area, but we wouldn't change that. We preferred being away from the frenzy of inner Venice! The woman that runs the breakfast was rude and abrupt. We placed our water bottles on the dining table, as we often fill up them up at breakfast. She asked if we wanted hot water in them, I said no. She went back into the kitchen and came out when I was filling one up. She called me out in front of the whole dinging room and told me that the water was only for drinking at breakfast. She said she asked if I wanted water and that I should not be filling them up there; their water was fine to drink from the tap. 1. She should not have been so public 2. I didn't want HOT water, obviously, I wanted cold. 3. I did not know the water was fine to drink, there are other ways to communicate this with guests. Several minutes later I asked her about the fruit salad as it had been used up. I asked if there was any more. She said no, but it was still very early in the breakfast time, so I asked again, is there any of this (pointing to the bowl) available and to this she said, "No... proof! It is gone!" 10 minutes later, more was in the bowl. She did not come to tell me or apologize for her words. Fabiola at front desk was a pleasure.

L'albergo è molto comodo, a due passi dalla stazione e da una fermate del vaporetto strategica. l'albergo è pulito e in ordine, inutile menzionare "difetti" tipici di un palazzo antico. Personale disponibile ma immobile: ho chiesto una cosa, delle tende oscuranti o qualcosa per coprire i buchi (tipici degli scuri veneziani)sugli scuri, niente.Ignorato. Colazione mediocre. Pare che per stare a Venezia devi pagare queste cose 250€ a notte. Assurdo.

Helt OK hotell. Personalen var mycket hjälpsam Frukosten kunde varit bättre och inredningen är av äldre typ.

Muy bien ubicado, personal muy amable y desayuno correcto.

Clean room,good breakfast.Everyone was so kind. Fabiola and the night desk clerk were so helpful.A wonderful stay! Thank you.

Really close to the train station and eateries/shopping. Good breakfast. No elevators unfortunately

Very conveniently located near the train station and easy to catch the ferries to get around. Nothing fancy, but clean and tidy and the breakfast was good.