Sonesta Select Phoenix Chandler
Amenities
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Banquet Facilities
Safe-Deposit Box
Property description
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a banqu...
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Guest reviews
8.6
Fabulous
Based on 1,111 verified reviews
Who stays here?
Business
13%
Couple
25%
Family
45%
Group
10%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Sonesta Select Phoenix Chandler, guests praise the convenient I‑10 location and nearby dining, comfortable rooms, and many friendly front‑desk staff, while noting recurring issues with inconsistent cleanliness, occasional maintenance hiccups, and noise in certain rooms or outdoor areas.
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6
Kelly
3 days ago
·
Stayed 5 nights
AC in room was too loud to ran at night kept us awake. Bathroom shower area could use a little extra attention when cleaning. Hotel stated they had a restaurant and lounge so we thought we could enjoy a cocktail in the evening. Not true. No restaurant or lounge.
AC in room was too loud to ran at night kept us awake. Bathroom shower area could use a little extra attention when cleaning. Hotel stated they had a restaurant and lounge so we thought we could enjoy a cocktail in the evening. Not true. No restaurant or lounge.
2
Mike
last week
·
Stayed 1 night
This place used to be nice, but now it’s a total dump!! After checking into our room, it was immediately obvious housekeeping either rushed through cleaning it or didn’t care. Then we started noticing the details: raisins on the floor, a dirty sock under the ottoman, an earring along the baseboard, a filthy/moldy shower, and what appeared to be a urine stain running down the bathroom wall. The entire room felt neglected and unsanitary. We went to the pool that evening and noticed the date palms surrounding the area were filled with fruit pods that were dropping all over the deck and into the hot tub. The hot tub water level was extremely low, and there were no towels available. I went to the front desk, and the employee simply said there was no maintenance staff on site (doesn't look like they ever are) and handed me a couple towels. The next morning, the pool area was even worse. Trash from the previous night was still everywhere, wet towels were left on the deck, furniture was scattered around, and there were fake nails, Band-Aids, and hair barrettes on the ground. Again, there were no towels. To make matters worse, there are no nearby bathrooms and hardly anyone, especially the kids running wild around the pool, seemed to leave to use one. Neither day did we witness anyone checking the water quality as required by law. This property has seriously gone downhill and is just gross!!!! Do yourself a favor and DO NOT STAY HERE. You've been warned.
This place used to be nice, but now it’s a total dump!! After checking into our room, it was immediately obvious housekeeping either rushed through cleaning it or didn’t care. Then we started noticing the details: raisins on the floor, a dirty sock under the ottoman, an earring along the baseboard, a filthy/moldy shower, and what appeared to be a urine stain running down the bathroom wall. The entire room felt neglected and unsanitary. We went to the pool that evening and noticed the date palms surrounding the area were filled with fruit pods that were dropping all over the deck and into the hot tub. The hot tub water level was extremely low, and there were no towels available. I went to the front desk, and the employee simply said there was no maintenance staff on site (doesn't look like they ever are) and handed me a couple towels. The next morning, the pool area was even worse. Trash from the previous night was still everywhere, wet towels were left on the deck, furniture was scattered around, and there were fake nails, Band-Aids, and hair barrettes on the ground. Again, there were no towels. To make matters worse, there are no nearby bathrooms and hardly anyone, especially the kids running wild around the pool, seemed to leave to use one. Neither day did we witness anyone checking the water quality as required by law. This property has seriously gone downhill and is just gross!!!! Do yourself a favor and DO NOT STAY HERE. You've been warned.
6
RICHARD
last week
·
Stayed 1 night
Did not expect to have to pay for parking and was also charged an early check in fee
Did not expect to have to pay for parking and was also charged an early check in fee
10
Shannon
2 weeks ago
·
Stayed 1 night
Nice quiet stay. Nice staff. No breakfast included but there was a Denny’s nearby. Would stay here again
Nice quiet stay. Nice staff. No breakfast included but there was a Denny’s nearby. Would stay here again
8
Judy
2 weeks ago
·
Stayed 3 nights
I like the location, staff is great, friendly and helpful. Room didn’t seem as clean as in the past.
I like the location, staff is great, friendly and helpful. Room didn’t seem as clean as in the past.
920 North 54th Street, West Chandler, Chandler, Arizona, United States of America
Location
With a stay at Sonesta Select Phoenix Chandler in Chandler (West Chandler), you'll be within a 15-minute drive of Arizona State University and Chandler Fashion Center. This hotel is 13.9 mi (22.4 km) from Phoenix Convention Center and 14.2 mi (22.8 km) from Chase Field.
More location infoProperty policies
Check-in
Check-out
From 16:00 to 23:59
Before 11:00
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