Name: Mayan Water Hotel
Address: Carrt. Fed. Km 308, Carrt. Cnc Ply, Enfrente Hotel Ibero Star, Pcn Ejido Nte F, Solidaridad, Playa del Carmen, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 8.2

Guest reviews

8.2

Very good

Based on 77 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Mayan Water Hotel, guests highlight the quiet, nature‑surrounded setting and the distinctive wakeboard park, while also noting limited on‑site dining and mixed experiences with rental gear quality and other promised amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Samuel

Mar 1, 2026

·

Stayed 1 night

Staff were very friendly and helpful. But the room and amenties disappointed.

10

Pablo

Jan 8, 2026

·

Stayed 4 nights

Very nice hotel with a cable park

2

Lovepreet Singh

Nov 6, 2025

·

Stayed 1 night

Terrible experience

10

ibis

Oct 26, 2025

·

Stayed 3 nights

I love the property clean and new, I love doing wakeboarding, I love Otis junior the dog . I dont like the equipment for wakeboarding, its a very expensive sport and the boards, biddings, safe jackets everything for it is very old and they are all broken

8

ibis

Aug 13, 2025

·

Stayed 8 nights

The property is amazing… but that’s a wakeboard place so you could improve the conditions for wakeboarding. The equipment is horrible, horrible it’s not even usable, you should buy new equipment and open the beginner side… thank you

Carrt. Fed. Km 308, Carrt. Cnc Ply, Enfrente Hotel Ibero Star, Pcn Ejido Nte F, Solidaridad, Playa del Carmen, Quintana Roo, Mexico

Location

Located in Playa del Carmen, Mayan Water Hotel is by the sea, within a 15-minute drive of Tres Rios Ecopark and Gran Coyote Golf. This hotel is 11.4 mi (18.4 km) from Mamitas Beach and 11.5 mi (18.5 km) from Quinta Avenida.

Maroma Beach(0.1 miles)

Virgen Beach(0.5 miles)

Playa Paraiso Golf Course(0.6 miles)

Paradise Beach(1.2 miles)

Cirque du Soleil Boutique at Vidanta Riviera Maya(1.4 miles)

Nicklaus Design Golf Course(1.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 12:00 to 22:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Cooked-to-order breakfasts are available daily from 9:30 AM to noon for a fee, approximately MXN 120 to 250 for adults and children.

Yes, pets are allowed in specific rooms only, with a pet fee of MXN 600 per pet, per night, and a deposit of MXN 2500 per stay. Service animals are exempt from fees.

Check-in is from 12:00 PM to 10:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Yes, airport shuttle services are available. Guests can arrange the transfer by contacting the property directly.

The property features step-free entrances and wheelchair-accessible facilities. Additional details on specific accessibility features can be confirmed by contacting the hotel directly.

The hotel is located in Playa del Carmen, just 0.1 km from Maroma Beach and within a 15-minute drive of Tres Rios Ecopark and Gran Coyote Golf. It is approximately 11.4 mi (18.4 km) from Mamitas Beach and 11.5 mi (18.5 km) from Quinta Avenida.

The hotel features a water park (surcharge), which is a unique attraction for guests. Additional pool details can be confirmed by contacting the hotel directly.

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified. Families are encouraged to inquire directly for specific arrangements.

The hotel does not specify the availability of extra beds or cribs. Guests are encouraged to contact the hotel directly for detailed information on policies and any associated costs.

Mayan Water Hotel

Amenities

Property description

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