Everline Resort and Spa, Lake Tahoe

One thing that was odd is that there was no microwave in our room. Yet there was a nice assortment of tea bags....why? I was told that is true for "Basic" rooms. At the price one pays at this hotel, there is no such thing as a "basic" room. Don't turn the hotel industry into an airline where one pays for every single thing.

The hotel is in a great location and awesome pool and access to outdoor activities. How ever the property is dated for what you pay and the resort fee and parking are not in the price of the room which was an additional $55 + 35 per night.

Wonderful resort, the pool needs chairs/loungers or option to rent. 3 chairs available for entire pool and 3 spa’s with 50 people using the area.

We were so looking forward to our stay. We checked in at the front desk around 7:30 pm and went to our room to await our bags to be delivered by the bell hop. Finally, at 8:30, the bags arrived so we headed downstairs to grab some dinner. Upon checkin we were told that the restaurants closed at 9 pm. First stop was Sandy’s Pub but it was CLOSED due to a private party. At Six Peaks restaurant at 8:45 we were told the kitchen had closed so we could not be given a table. We went back to the front desk-8:50 pm by now- and were told that we were out of luck but were told by the young, pony-tailed manager that we could order Door Dash in Truckee. A nice assistant manager told us that every restaurant in Truckee but Taco Bell also closes at 9 pm. I wish the check in person had said that one restaurant was closed & the other could close early when we checked in. We would have waited to call for the bags until after dinner. Other than the helpful assistant manager the staff was indifferent to their actions. Unacceptable for a high priced resort property in a world class destination.

The staff is less than helpful, we pay too much for all facilties to be closed pricing is out of control and we had to ask to have our room cleaned. We frequent here but I’ve also emailed management with no reply