Name: SpringHill Suites by Marriott Palm Desert
Address: 72-322 Highway 111, Palm Desert, California, United States of America, Palm Desert, California, US
Price range: US$103–US$454 per night
Rating: 8.5

What guests think

Across the reviews for SpringHill Suites by Marriott Palm Desert, guests frequently praise the convenient location near shops and restaurants, generally clean, spacious rooms, and friendly staff, while feedback on breakfast and facilities varies notably between positive and negative experiences.

Common drawbacks include inconsistent or noisy in-room AC, periodic pool or hot tub closures or maintenance problems, and noise from slamming hallway doors or thin ceilings. Housekeeping is not daily and sometimes missed without request, and several guests note dim lighting and sliding bathroom doors that reduce privacy. Overall, expect a mostly comfortable stay with decent value, but check pool status and room features if these matter.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: the pool and hot tub are often reported as closed, dirty, or poorly heated, though some guests enjoyed them. The gym and free parking are appreciated; laundry machines are limited.

Related guest reviews

10

Rachel

6 Jan 2025

·

Stayed 1 night

Easy , friendly check in. Nice room, excellent pool temperature, delicious breakfast-fantastic stay.

10

Jessica

19 May 2025

·

Stayed 1 night

Great clean room! Awesome pool, near everything, excellent breakfast!

6

John

12 Sept 2025

·

Stayed 2 nights

Room very clean, bed ok, service was good price was good. The bad thing was the pool was out of order two days (not good) the jacuzzi was out of order too on friday, staff said jacuzzi was open saturday, so we went to try it and water was cold and jets not working, so went to friends house for pool and jacuzzi, I was thinking to come back but don't know, other than that all was good.

4

Nikita

31 May 2025

·

Stayed 1 night

I specifically booked this hotel for the pool, and upon arrival, we were told that the pool is closed (in end-May), which was a big let-down. We weren't even offered any reimbursement or compensation for this.

10

jeanette

5 Jun 2023

·

Stayed 1 night

We stayed 1night, and it was great. Room was nice and clean. Breakfast was good. Pool was great except the jacuzzi wasn’t working, other than that I’d say we will definitely stay again.

6

Chris

6 Apr 2025

·

Pros- Convenient to shops (surrounded by shops and roads but quiet inside the room), small but bigger than other Springhill suite rooms, pretty clean, free parking Cons- pool was way too hot for an already warm day, insufficient bedding for pullout bed, laundry facilities could improve with only two washers/ one dryer for whole hotel

6

Paul

2 Jun 2024

·

Stayed 1 night

I liked the room and common area it was clean and comfortably, the pool was so cloudy I couldn’t see the bottom of the pool, one of the main reasons I booked a stay was for the pool.

10

Lindsey

21 Jul 2024

·

Stayed 1 night

Great property enjoyed our stay! The pool was a little dirty and a little warm (they don’t aerate it) so it was t refreshing but the gym was clean and nice, rooms were clean and nice, we got a suite for a family 5 and everyone slept on a bed, breakfast was great, all staff interactions friendly. Enjoyed it!

10

Marie

11 Feb 2025

·

Stayed 1 night

Facility and room looked well maintained and clean. Ample breakfast choices. Neat and tiday. Pool was 90 degrees or so and was so perfect for swimming. However glass doors on desk were noisy and rattled.

8

Monica

10 Aug 2024

·

Stayed 1 night

The pool was open late till 11 pm and 24 hr gym access

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Cleanliness

Rooms are frequently described as very clean, but a minority report odors, wet carpet, or bathroom misses like hair. Housekeeping can be inconsistent or on request rather than automatic.

Related guest reviews

8

Kristina

18 Oct 2025

·

Stayed 1 night

Clean, comfortable room. Has a mini fridge which is nice for cold drinks. Good variety for breakfast options. Convenient location, close to food, shopping, and the theater. Would stay here again.

10

Jane

15 May 2025

·

Stayed 1 night

Nice property, rooms are extremely clean and pleasant Good value and lobby is inviting

6

Norma

16 Sept 2025

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Stayed 1 night

The property was in good condition but the carpet in our room had wet areas and it smelled dingy. When we called the front desk for toilet paper (we had none when we checked in) they told me I could come and get it. When I went to get it, the front desk person was alone with check ins and she was the one who gave me item.

10

Janine

29 Sept 2025

·

Stayed 1 night

I appreciated the cleanliness of the room and the quick check-in and availability of staff and the amenities. The breakfast was the best breakfast I’ve ever had that was included with the room. Highly recommended!

4

Cheryl

30 Dec 2024

·

Stayed 4 nights

They could not provide coffee at breakfast any of the days we were there for some reason. Breakfast was out of stock with lots of items. Hair in shower and ants.

10

Salina

1 Aug 2025

·

Stayed 1 night

Comfortable bed, lovely room spacious and very clean as well as nice touches the coffee area had glass mugs and classes cups to drink from.

6

John

26 Dec 2023

·

For a one night stay, the property was fine. We checked in late and was very tired. The room was very hot and almost uncomfortable. Even when you turn on the air, it was still warm. The shower was filthy and had dirty footprints all over it. What was most concerning is our room, 123, the door had signs of someone previously breaking into it. You can see it very clearly. Management hasn’t fixed it. Hopefully when they see this review, they will.

10

deidra

3 Jan 2025

·

Stayed 2 nights

The staff and front desk are very kind and accommodating. I was very impressed how clean and comfortable and spacious everything was in the rooms. Updated newer rooms. Continental breakfast . Very happy with my stay and will stay again. Location was perfect right next door to Whole Foods. Walking distance to everything

8

Beth

9 Jan 2023

·

Stayed 3 nights

We stayed three nights and were supposed to have a cleaning on the second day but that never happened. Fresh towels were available for pick up at the desk so that was good. Breakfast was good, bread for regular toast would be nice, items varied by day. It was quiet and beds were comfortable, lobby elevator area smells like garbage consistently. The guy at the front desk is very friendly and the girls are all pleasant, parking is easy and free. The area has a lot of shops and restaurants near by and it’s quick to Palm Springs. The rooms were updated though our shower could have been built better, there is quite a lot of wear and tear that could be improved for a Marriott hotel

4

Maritza

4 Jun 2024

·

Stayed 2 nights

It was load, bathroom had a weird smell and the floor was sticky. The bed frame had fabric tape to keep the rips covered and the wall paper had visible tape.

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Rooms

Rooms are generally spacious and comfortable with useful layouts, but several guests report dim lighting, sliding bathroom doors with limited privacy, and noise from doors or upstairs. Window AC units can be loud or blow directly onto the bed.

Related guest reviews

10

Alejandro

3 Jan 2025

·

Stayed 1 night

room is great, a separate living area and nice desk. bathroom position a bit odd in the middle of the room. the mattress is very, very soft, didn't have a great night sleep, that is my main issue. Breakfast was good, nice variety.

10

Sean

29 Jun 2024

·

Stayed 1 night

Large lobby and pool area. Super close to lots of shops and food! The King suite layout is awesome. Lots of space to hang out. Do NOT stay on the first floor; people were sliding doors non-stop all day and evening. The doors are a huge issue at this hotel. They need to ensure the doors are "regulated" to avoid slamming. You can hear everything outside the hallway.

8

Tanisha

7 Oct 2024

·

Stayed 1 night

Overall the property was good, clean and conveniently located. The room was clean and spacious but very poorly lit.

8

Avril

11 Oct 2025

·

Stayed 2 nights

Bathroom sink was tiny & the room was dark with inadequate lighting. The staff were good & the location was very convenient

10

Mary Ann

25 Aug 2024

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Stayed 1 night

I liked the design of the room and comfort of the bed. However, the location of the a/c was not good, because the air blows right in the face of the person lying next to it. Also, the walls seemed to let in a bit of noise. On the plus side, the breakfast was excellent, and had everything I liked!

8

James

23 Aug 2025

·

Stayed 2 nights

Overall a good experience, with large rooms.

4

Annette

12 May 2025

·

Stayed 1 night

Our check in was wonderful. The front desk lady was so sweet and kind. We got 2 rooms. One of the rooms ac didn't work so they all had a very uncomfortable night. We checked in around 9 pm and they were too tired to call anyone in the middle of the night. In the other room, it was on the pool side of the hotel. I'm not sure what was happening outside, but it sounded like someone was cutting trees down for about 3 hours. Maybe it was someone working on the landscaping, but they should never do that in the middle of the night. Worst night sleep ever.

10

Andre

25 Oct 2023

·

Stayed 1 night

Good experience overall, the only problem was window air conditioning blasting right the beds which makes it either too cold or hot

10

Amilya

3 Oct 2025

·

Stayed 1 night

clean room, breakfast was good! my only comment is i hate the roller bathroom doors. no real privacy as i can be seen using the bathroom from the mirror.

8

Brian

22 Oct 2024

·

Stayed 3 nights

Stayed here for a nearby wedding. The queen bed was very comfortable. We didn’t use the sofa and desk. Bathroom was fine but didn’t like the sliding door or the motion sensing lights. You get blinded by them turning on in the middle of the night and there was no apparent option to turn off the motion sensor. Would have liked to have charging plugs on both sides of the bed but were only on one side.

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Service

Many guests found the staff friendly and check-in smooth, with standout individuals mentioned by name, but others encountered rude or unhelpful interactions and slow follow-up on issues. Communication about charges, housekeeping, or amenity outages can be inconsistent.

Related guest reviews

2

Shawana

25 Apr 2023

·

Stayed 3 nights

I prepaid for my stay the associate ask for a card to have on file. That was not a problem but the charged $1800 on my card over my stay 4 different amounts. The manager was off the whole 4 days I was there. The young lady that caused the problem was very dismissive and rude. It was the absolute worse service I ever received. The manager has yet to call or explain anything.

2

Richard

20 Jan 2024

·

Our room lost water in morning (which I nicely reported) and again at 9:00 at that night. After much arguing was given another room. Staff required me to wake up family, have them pack up and move rather than just allowing us to move into new room. Ridiculous since they couldn’t rent it out. Why inconvenience us TWICE. Received no apology from the manager which I asked for. Received no monetary accommodation either.

10

Tim

9 Sept 2025

·

Stayed 1 night

Great stay, pricing and staff.

10

Ieshia

10 Jun 2025

·

Stayed 2 nights

I would stay there again… the staff was wonderful & helpful.. also the room everything nicely put together & very clean

6

tara

10 Jun 2025

·

Stayed 1 night

The front desk person was not friendly at all. Seemed like he didn’t want to be helping me. The beds are terrible. Spring mattresses are older and lumpy

10

Katie

7 Sept 2025

·

Stayed 2 nights

Was greeted by the very knowledgeable and charismatic Nick who made me very welcome and comfortable with the property immediately. The room was great, ac worked amazing, 24/7 coffee, great location! I’m in Palm Desert weekly for work so will be continuing to stay here going forward.

8

Chantelle

21 Apr 2024

·

Stayed 8 nights

At check in they were not prepared with a crib in our room as requested in our reservation. Once at our room the door lock did not work (our room was open when we got to it). The Manager did call someone to come fix it (which he did not) so we had to use our key to continue to lock our room for the week we were there. We asked for our room to be made up every other day (which did not happen). One day we asked the front desk 3 times to have it done and we were told she was not sure if they would get to it before 7pm when my baby goes to bed... The breakfast was good when they actually put everything out. There were many mornings when there was only toast and watery eggs to eat. The location of this hotel was perfect for us to walk everywhere which is why we picked it in the firsts place.

10

cynthia

15 Sept 2025

·

Stayed 2 nights

Check in progress was speedy, Nick is top notch process three rooms and explained details of the hotel..every time I would pass by the lobby Nick was checking in guest with the most warmth welcoming…

8

Karen

27 Sept 2025

·

Stayed 4 nights

Not bad for the price we paid Our room wasn’t cleaned until we asked as apparently we had opted out? Some of the staff did not speak or acknowledge you which is unusual for a Marriott

2

Stefanie

30 Sept 2024

·

Stayed 1 night

We did not end up staying for several reasons: (1) the hotel did not give me a room that I requested and paid for and insisted that they only had accessible rooms; (2) the hotel was filthy and the room smelled; (3) people who were staying there appeared to be on drugs and were standing outside the hotel smoking and throwing trash on the ground; (4) staff was not accommodating at all.

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Location

Widely praised as walkable to shops, restaurants, and groceries and handy for local attractions; several guests felt safe. Some note road noise on certain sides.

Related guest reviews

10

Elaine

30 Oct 2024

·

Stayed 2 nights

My family and I loved our stay here at SpringHill Suites. Their locations have never failed us. Breakfast is always great as well. The rooms are spacious, clean, and comfortable. Location is good too as you share the plaza with a Neighborhood WalMart, and the plaza across the street has many shopping departments like Marshall's, Burlington Co, Target, etc. along with many restaurants to choose from. We also felt safe and slept soundly. Definitely would come back and choose this as our stay.

8

Carole

7 Nov 2024

·

Stayed 3 nights

Loved the location. In PD a few days before checking into our AirBB home so being easy walking distance to Whole Foods and stores and restaurants all around was wonderful. The rooms have a great set up with sofa, king bed and large bathroom - nicely designed. Overall condition is very good. Can’t comment on breakfast as we didn’t have it. Our 2 complaints were the AC under the window which is what we were told to use barely cooled the room, it’s early Nov so not over hot out, thankfully but had it set to 66 degrees and it was still actually 72. Other issue was the pool was not heated - so much for hanging out in the pool as it was a cold plunge. When we told front desk about both things they said oh sorry but no explanation- or offer to rectify. All front desk staff were friendly except the person we told this too literally didn’t seem to care, no offer of help or apology-come on Marriott step up the customer service when there’s an issue.

8

sian m

31 Oct 2024

·

Stayed 7 nights

The location is great. Right across from hiking and target. Whole foods being just next door is also great for healthy food options.

10

Nicole

6 Oct 2023

·

Stayed 2 nights

Great spot- close to a lot of things and easy to get to acrisure arena.

10

Stanislav

13 Oct 2025

·

Stayed 1 night

Located pretty conveniently on the plaza near Walmart in a walkable distance to many dining places too

10

Cary

16 Aug 2025

·

Stayed 1 night

Great staff. Great Breakfast included. Great location. Close to several dining and shopping options.

8

SAMUEL

4 Nov 2023

·

Stayed 1 night

Very convenient location in Palm Desert close to El Paseo Drive and shopping. Room was clean and fairly quiet. Our room looked out onto the pool area which was lit up like daylight all night so you had to keep the curtains closed which limited the fresh air from the 2" the window could be opened. Breakfast was mystery meat patty and what looked like scrambled eggs with maybe spinach mixed in? Who would do that for average hotel guests? Ended up having a bagel with cream cheese instead and some hot coffee which hit the spot. I would stay there again but go out for breakfast. Parking seemed pretty safe also since the perimeter of the hotel was also lit up like daylight

10

Stephanie

17 Jan 2025

·

Stayed 2 nights

I like the location, walking distance to a mall and next to a Grocery store. The continental breakfast had some great selections, So in ending I say "well done"to hotel staff. 😃

10

Alex

18 Jul 2024

·

Stayed 1 night

Front desk staff was courteous and smiling to greet us!! First class all the way! Great location! Easy access to nice golf courses!

10

kihun

23 Nov 2024

·

Stayed 3 nights

location

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Dining

Included breakfast earns frequent praise for convenience and variety, but several reviews cite poor quality or selection, missing coffee, limited healthy/vegan options, and crowding.

Related guest reviews

10

Janine

29 Sept 2025

·

Stayed 1 night

I appreciated the cleanliness of the room and the quick check-in and availability of staff and the amenities. The breakfast was the best breakfast I’ve ever had that was included with the room. Highly recommended!

8

annie

9 Jul 2023

·

Stayed 1 night

Great location and close by amenities. Breakfast was a bit disappointing (greasy meat, egg omelet was not tasty, no waffles, no fresh fruit).

10

Montie

16 Aug 2025

·

Stayed 2 nights

Loved the diverse breakfast each morning …. for free!!!

8

Cynthiana

10 May 2024

·

Stayed 1 night

Stayed in the King room. Was nicely laid out. A little over sanitized but that was helped by opening the window for a bit. Breakfast was disappointing. Hot food was only barely warm. No yogurt or cereal, only oatmeal. Nice to have breakfast but it was limited. That said I would probably stay again.

6

Marguerite

10 Apr 2025

·

Stayed 1 night

There wasn’t any coffee in the morning for breakfast. Major problem for most travelers.

10

Melanie

12 Mar 2025

·

Stayed 2 nights

Friendly staff and good breakfast… diligent workers over the dining section

10

Cary

3 Aug 2025

·

Stayed 1 night

Friendly and knowledgeable staff. Great Location. Close to great shopping and dining options. Great breakfast included. Spacious mini-suite rooms.

6

Cynthia

14 Aug 2025

·

Stayed 1 night

It was clean and easy to check. However the breakfast was horrible. They charged extra 20 for no reason. To bewares of this property

6

Alice

18 Mar 2025

·

Stayed 1 night

Free breakfast was not good. Scrambled eggs were frozen. Very minimal selections compared to all other Spring Hill suites. We always have had a good experience. But this location is not great. Pretty run down, needs upgrade and also improve the quality of breakfast.

8

Gautami

28 Dec 2024

·

Stayed 3 nights

The hotel needs to include more healthy and vegetarian and vegan breakfast options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$173
February	US$200
March	US$305
April	US$269
May	US$120
June	US$108
July	US$107
August	US$106
September	US$96
October	US$120
November	US$149
December	US$136

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $116	3 $131
4 $105	5 $105	6 $120	7 $130	8 $207	9 $454	10
11 $347	12 $125	13 $120	14 $110	15 $120	16 $156	17 $172
18 $111	19 $115	20 $115	21 $130	22 $115	23 $158	24 $161
25 $115	26 $111	27 $125	28 $120	29 $115	30 $156	31 $187

SpringHill Suites by Marriott Palm Desert

Prices for SpringHill Suites by Marriott Palm Desert

Monthly average prices

About this property

Location

Room options

Room, Multiple Beds

Room, Multiple Beds, Roll-In Shower

Room, Multiple Beds, Hearing Accessible (Roll-In Shower)

Room, Multiple Beds, Hearing Accessible

Guest reviews of SpringHill Suites by Marriott Palm Desert

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about SpringHill Suites by Marriott Palm Desert

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $147	19 $128
20 $106	21 $105	22 $104	23 $104	24 $104	25 $128	26 $175
27 $103	28 $105	29 $104	30 $104