Name: Residence Inn Palm Desert
Address: 38305 Cook Street, Palm Desert, California, United States of America, Palm Desert, California, US
Price range: US$117–US$508 per night
Rating: 8.3

What guests think

At Residence Inn Palm Desert, travelers highlight spacious apartment‑style suites with full kitchens, friendly staff, and a convenient location near dining, golf, and Acrisure Arena, while noting dated furnishings and periodic maintenance, housekeeping, and check‑in delays.

Facilities include a pool, tennis courts, gym, BBQs and free parking, though guests cite limited or worn pool furniture, occasional pool cleanliness issues, some broken gym equipment, Wi‑Fi interruptions, and the laundry room being out of order at times. Breakfast is generally appreciated for variety and hot options, but several reviews mention inconsistent quality, items running out, and in one case expired milk. Expect good value and space, with an older property where upkeep and service speed can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, tennis courts, gym, BBQs and free parking are appreciated, but guests report worn or limited pool furniture, occasional pool cleanliness issues, Wi‑Fi outages and the laundry room sometimes being out of service. There is no elevator, and the hot tub is at the neighboring hotel.

Related guest reviews

6

Sheri

16 Feb 2024

·

Stayed 4 nights

I’d agree with many other reviewers. The staff were lovely, helpful and welcoming. The facility is worn, tired, and in need of a huge update. The carpets are stained, furniture is worn out and saggy (bed was good though) and the fridge was rattle and noisy. The pool is lovely, the tennis courts would be great but they have no equipment for them. You can use the hot tub in the Courtyard hotel next door. We did mention the many flaws and were willingly given a discount. The free breakfast was great!

10

Roland

11 May 2025

·

Stayed 7 nights

Great hotel, room ist large. Nice pool area. Good breakfast with outdoor seating.

6

Mo

14 Jul 2025

·

Stayed 3 nights

The grandkids loved the pools! We loved the fact that it’s dog friendly. The breakfast was excellent. We were glad that it wasn’t just a continental breakfast.

8

Nancy

2 Jul 2025

·

Stayed 28 nights

Good staff. Cleaning and kitchen personal were always attentive and hard working. Didn't Like- Internet was out multiple days (road construction issues) Friday nights were noisy. Saturdays mornings you didn't know what to expect, toilet paper hanging from tree, condom laying in the outside corridor, not something you want to see on the way to breakfast. Building 1 (I was there for a 28 day stay)

8

Carl

17 May 2025

·

Stayed 4 nights

They need to spend sometime maintaining the property. Staff was wonderful, only 7 loungers around the pool, fitness equipment needed maintenance.

8

Tomme

19 Feb 2025

·

Stayed 5 nights

It's a very comfortable place to stay in Palm Desert. Breakfast was very decent with waffles, egg specialities daily, great coffee, etc. They don't have a hot tub but you can use the next door hotel's hot tub (which is walking distance) and use your key card.

6

harland

6 Apr 2025

·

Stayed 3 nights

The Residence Marriott in Palm Desert is ok. Our room was nice and comfortable. Unfortunately, our toilet clogged up as soon as we arrived. We needed to do a load of laundry after traveling so many days. The laundry facility was out of order!!! Going to the next hotel was really not an option. The dining room needs to be renovated. The food was not great.

6

Cynthia

5 Jul 2023

·

Stayed 3 nights

We stood for 3 nights and slept comfortably. However there were several bugs in the room and stains on the carpet. Facility could have used some TLC. Pool was a bit dirty and landscaping needed some work. The continental breakfast was a plus and had good options. Pros: gym, pet friendly, conveniently located.

8

Elizabeth

26 Feb 2025

·

Stayed 8 nights

We love the location of this hotel. It is conveniently located for good restaurants, shopping, entertainment, and golfing. Easy access to main roads too. This is the 2nd time we have stayed here. I must admit that we had a couple of disappointments since our visit a year ago. The pool furniture needs to be replaced. There were only 4 chaise loungers and 3 were ripped and sagging. Furniture and tables are faded and worn. It all looks "tired". The laundry facility was out of order. Although our room was very clean and orderly, the upholstered furniture needs replaced. There seemed to be newer curtains and newer replaced carpeting. One morning we noticed a car pull up to the hotel and 3 women got out. They did not look like they were staying at the hotel. They looked "homeless". Sure enough all 3 were soon sitting on the patio and enjoying the area and then one entered into the hotel breakfast area as another guest let her in. She obviously had no room key. She proceeded to get her buffet breakfast. Then a second one did the same. At this point my husband went to the front desk and told the person there about what we witnessed. Shortly after that someone from the hotel office did approach the 2 women. I'm not sure what happened after that, as we were done eating and left. Obviously more consideration should be put on security.

10

Keith

11 Jun 2025

·

Stayed 2 nights

Pool was nice, building 6 has a dead zone for cell phones and internet need to fix that as we could not order a uber ride?

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: while many find rooms clean, numerous reviews cite stained carpets and furniture, mold or mildew in bathrooms, odors, pests, and lapses in thoroughness. Housekeeping frequency and responsiveness also vary, with missing items or rooms not serviced as expected.

Related guest reviews

6

Patricia

7 Jul 2025

·

Stayed 1 night

When we got here there was a dog barking and checked in late the room was not ready. The carpets didn't look as clean and the sofa old and stained, the chair and kitchen cabinets peeling. Needs remodeling for sure. Oh the tv control wasn't working.

4

Jo

25 Nov 2023

·

We stayed in a 2 bed suite. Our first suite smelled badly of Urine. I complained to reception and they moved us immediately. The staff were excellent. But the staff and breakfast are the only good things about this hotel. The sofa and carpets were badly stained, the bedding badly creased, the baths were both badly stained and one was very rusty around the plug. We have stayed in Marriott Hotels for many years and this is not up to their usual standards. It felt dirty and for the price we payed we expected better.

6

Elizabeth

22 Sept 2023

·

Stayed 2 nights

We moved the location of this property. Very close proximity to the things we had planned…. The room itself was cute but dirty… the towels in the bathroom were covered in long black hairs, looks like they were used and not replaced, as well as hair all over the toilet and ground of the bathroom…. There were stains on the couch and lampshade on the nightstand.. kind of dated but we made it work. We did love the balcony and privacy of the room. Definitely needs an update on the cleaning though

2

rosemary

1 Apr 2025

·

Stayed 2 nights

grounds are run down, dirty sheets in cart next to my room. trash in pool area (cans) i truly was surprised . won't stay at that property again .

6

Veronica

13 Aug 2025

·

Stayed 1 night

The lady at the front desk was amazing! She offered us bottled water and was very friendly. However I expected a lot more from the room, the walls in the restroom were stained and very dirty. The room just looked old and needs an update. The fridge was all dented and everything just looked not taken care of. The roomed smelled musty too. I was very disappointed.

2

Yadira

15 Sept 2025

·

Stayed 2 nights

This place is super dirty. Horrible!!!

10

tim

11 Oct 2024

·

Stayed 1 night

Exceeded my expectations. Only negative is you could tell the curtains were dirty/dusty. AC has been blowing on them for a long time. Overall very satisfied. Good value

2

Susan

6 Sept 2023

·

Stayed 1 night

The room was very tired and dirty - carpet & sofa was filthy (multiple stains visible), worn cupboards, totally wrinkled sheets, only one towel for a 2 person reservation, 3 drawers and a cupboard were left open when we walked in. Dirty foot prints in bathroom also. Definitely won’t recommend this property and won’t stay here again.

6

Robert

18 Apr 2025

·

Stayed 3 nights

Very dated but spacious rooms. Could use an update from the 90’s furnishings. Not a quiet space. You can hear conversations from rooms beside you and below. Not bad for a less than $150/night room, but better choices are around town if you look No housekeeping for a 3 night stay. Rugs were stained and dirty. Not a great bed and I believe the pillows were filled with bricks.

2

Aurora

14 May 2024

·

Stayed 1 night

The staff was very friendly and courteous. However, I reserved a room with a golf view (and paid extra for it) but when I arrived a room with a view of the golf course was not available. The check-in staff advised that I was supposed to contact the front desk to reserve a room on the second floor with a view (which I thought was what I had paid for). The room I was given was on the first floor; the only view we had was of bushes and no golf course view. The room was not as clean as I normally expect it to be. The sheets were clearly not changed as there was a very visible blood stain on the flat sheets (disgusting). This was the worst stay I've had at this property and was not what it normally is. I'd like to say the friendly staff made up for it, but unfortunately, it didn't :(

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AI-generated summary based on recent guest reviews

Rooms

Suites are large, apartment‑style with full kitchens and many have balconies or golf‑course views; beds are generally comfortable. Common drawbacks include dated decor and worn furnishings, noise from roads or upstairs neighbors, occasional Wi‑Fi/TV issues, and some loud AC units.

Related guest reviews

10

Jaime

11 Oct 2024

·

Stayed 1 night

Room was nice, but the A/C unit was a bit loud when cycling on, but it kept the room cool.

10

Beau

19 Aug 2025

·

Stayed 2 nights

Overall, a fantastic stay and I would happily stay here again. The Asian gentleman that check me in was friendly and accommodated a request for a room. Everything was clean and orderly. The room was spacious and clean from door to balcony. Bed was comfy and breakfast was good. Some areas of improvement that could be made. The pool could have been cleaner. A few of the treadmills in the gym weren’t working and the one that did work was noisy. There were no USB ports at all, but one should always travel with their own charging equipment anyway. I had left something in the room after checking out and was helped promptly to reenter the room to acquire my item. Great experience as I’ve come to expect from Residence Inns.

8

Mike

6 Oct 2024

·

Stayed 4 nights

Easy to get to and access, check-in staff was phenomenal, rest was good. Rooms were comfortable, bathroom was a bit small and tired. Bed was very comfortable. Probably was definitely noisy for rooms newr the entrance, and did not have a pool spa.

10

Tillie

15 Sept 2025

·

Stayed 1 night

The price for the king suite is great. Two great size bedrooms with its individual full bathrooms was fantastic. The full kitchen was convenient for late night cooking without having to leave the room.

10

debra

20 May 2025

·

Stayed 2 nights

Was a bit noisy from traffic on main road. Ask for room in back buildings

8

Nancy

2 Jul 2025

·

Stayed 28 nights

Good staff. Cleaning and kitchen personal were always attentive and hard working. Didn't Like- Internet was out multiple days (road construction issues) Friday nights were noisy. Saturdays mornings you didn't know what to expect, toilet paper hanging from tree, condom laying in the outside corridor, not something you want to see on the way to breakfast. Building 1 (I was there for a 28 day stay)

8

Danny

17 Aug 2025

·

Stayed 1 night

Spacious and well-equipped rooms. Convenient and close to dining and event venues.

8

Roger

20 Feb 2025

·

Stayed 14 nights

This property is showing wear and tear, coming due for a remodel (ie, cabinets finish was worn, chair upholstery was well used) . However everything worked in our room and the staff was eager to please. Breakfast is a cut above the typical hotel breakfast.

10

Stephen

12 Dec 2025

·

Stayed 2 nights

Love the rooms... Full studio apartment. Very comfortable beds and Hot shower.

8

Doug

17 Jan 2025

·

Stayed 7 nights

Good location, but in need of major update.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming and accommodating at the front desk and breakfast. Several guests, however, experienced long check‑in delays, rooms not ready on time, and slow or inconsistent responses to requests.

Related guest reviews

8

Richard

12 Sept 2024

·

Stayed 3 nights

We asked for towels on the second day of our stay, and were told they would be right up. We waited an hour while getting ready to go out,we called the desk and told them we were leaving and housekeeping could drop them off apron our return approximately 9:00pm no towels, we called the desk again and they said they would have the houseman send them right up after waiting an hour we called again received no joy. The towels were delivered on our third day after a discussion with the desk again. The Marriott residence inn refunded us apparently 1 day of our stay, and we can’t seem to get a hold of Expedia to receive our return?

2

Jamie

29 May 2023

·

Stayed 1 night

Check in after 8 pm, no rooms available

2

Ryan

4 Mar 2025

·

Stayed 2 nights

The hotel overbooked and did not honor two out of our 5 reservation. They told us they reserved two rooms at a sister property, but that was not true and made our entire stay a nightmare. I do not recommend this hotel and will never stay there again. The afternoon staff was extremely unprofessional and did not provide support. It is not the level of services expected from a Marriott brand.

10

Edward

5 Oct 2025

·

Stayed 1 night

Staff at the front desk was nice and friendly. Would come back definitely!

10

Beau

19 Aug 2025

·

Stayed 2 nights

Overall, a fantastic stay and I would happily stay here again. The Asian gentleman that check me in was friendly and accommodated a request for a room. Everything was clean and orderly. The room was spacious and clean from door to balcony. Bed was comfy and breakfast was good. Some areas of improvement that could be made. The pool could have been cleaner. A few of the treadmills in the gym weren’t working and the one that did work was noisy. There were no USB ports at all, but one should always travel with their own charging equipment anyway. I had left something in the room after checking out and was helped promptly to reenter the room to acquire my item. Great experience as I’ve come to expect from Residence Inns.

10

Alondra

13 Aug 2025

·

Stayed 1 night

Services where amazing everyone at the front desk was friendly will love to stay there agin

10

Crystal

30 Jun 2025

·

Stayed 2 nights

I come to this hotel every year and am almost always pleased. The staff was helpful and quickly resolved a concern I had. The breakfast station was decent, and the BBQ access was a great bonus.

10

Richard A

14 Jun 2025

·

Stayed 1 night

Excellent service at the front desk.

2

Naji

29 May 2023

·

Stayed 1 night

We waited until 6 PM to receive our room.. the small lobby was packed with people waiting to get their rooms.. this facility needs a lot attention .. it is not a Marriott at all.

2

George

19 Jun 2023

·

Stayed 1 night

9 pm and still no room

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AI-generated summary based on recent guest reviews

Location

Convenient for Acrisure Arena, dining, shopping, golf and freeway access; many describe the area as quiet and safe. Some rooms near the main road or entrances report traffic or activity noise.

Related guest reviews

10

Marine R

9 Jul 2025

·

Stayed 1 night

Great location near the concert venue

10

Stephanie

3 Jul 2025

·

Stayed 5 nights

Excellent location everything we needed for our extended stay. Clean and comfortable

8

Destinee

27 Dec 2023

·

Stayed 5 nights

Location!!!! Easy access to highway. Close proximity to several attractions! The layout is very excellent and overall the staff in all areas are very welcoming. The front desk staff Heather who checked us in was very welcoming. She deserves compliments for doing a great job! The staff in the dining area always ensure the area is well kept and the food choices are great,

8

Cochise

22 Jun 2023

·

Stayed 2 nights

My two day stay was very nice! Staff was friendly and the property and room were clean and well maintained. Golf course view was quite nice as well. Will definitely stay here again!

8

Yucong

17 Mar 2025

·

Stayed 3 nights

It is a quiet and safe neighborhood. Close to Palm springs.

10

debra

20 May 2025

·

Stayed 2 nights

Was a bit noisy from traffic on main road. Ask for room in back buildings

8

Danny

17 Aug 2025

·

Stayed 1 night

Spacious and well-equipped rooms. Convenient and close to dining and event venues.

8

Elizabeth

26 Feb 2025

·

Stayed 8 nights

We love the location of this hotel. It is conveniently located for good restaurants, shopping, entertainment, and golfing. Easy access to main roads too. This is the 2nd time we have stayed here. I must admit that we had a couple of disappointments since our visit a year ago. The pool furniture needs to be replaced. There were only 4 chaise loungers and 3 were ripped and sagging. Furniture and tables are faded and worn. It all looks "tired". The laundry facility was out of order. Although our room was very clean and orderly, the upholstered furniture needs replaced. There seemed to be newer curtains and newer replaced carpeting. One morning we noticed a car pull up to the hotel and 3 women got out. They did not look like they were staying at the hotel. They looked "homeless". Sure enough all 3 were soon sitting on the patio and enjoying the area and then one entered into the hotel breakfast area as another guest let her in. She obviously had no room key. She proceeded to get her buffet breakfast. Then a second one did the same. At this point my husband went to the front desk and told the person there about what we witnessed. Shortly after that someone from the hotel office did approach the 2 women. I'm not sure what happened after that, as we were done eating and left. Obviously more consideration should be put on security.

10

Scott

22 Apr 2023

·

Stayed 2 nights

It was in a good location

8

Stan

26 Mar 2025

·

Stayed 3 nights

Good location off 10 freeway but far enough away to be quiet. Ok walking area on sidewalk along golf course and street. Dining options were walkable. Left a day early because of fire alarms issue about noon. Asked for credit and it was given. Staff were friendly and helpful.

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Dining

The free breakfast is often praised for hot options and variety, but feedback is mixed: some report limited selection, cold items, or food running out, and one review noted expired milk.

Related guest reviews

10

Michael

26 Aug 2025

·

Stayed 2 nights

Highly recommend. Loved the complimentary breakfast.

10

Monica

13 Aug 2024

·

Stayed 1 night

Wonderful place to stay GREAT GYM, very clean. Excellent continental breakfast

10

Gordon

18 Dec 2025

·

Stayed 1 night

Breakfast was very good with a large variety of choices. Room was clean but needed updating.

8

Cheryl

2 May 2025

·

Stayed 3 nights

A great deal for the accommodations. the room was a bit outdated but clean and comfortable. The breakfast was wonderful. We were not aware there was free dinner every Wednesday, Thursday, and Friday night.

10

Brandy

22 Jun 2024

·

Stayed 1 night

So peaceful and the breakfast is so delicious 😋

4

siddarth

7 Sept 2025

·

Stayed 2 nights

Serving Expired Milk in Breakfast

6

Ignacio

14 Jul 2024

·

Stayed 2 nights

It was a terrible food situation sat morning the lady rana round saying I'm alone there was no more sausage, sandwiches, a few yoarts and milk the toasters needs fixing Sunday there were some eggs left and6 sausage patties...thats it, yogart...no milk. no napkins, that girl was running around alone as well.

8

Theresa B

17 Nov 2025

·

Stayed 2 nights

The staff was nice. The breakfast was decent and the food area was clean.

8

Grace

30 Oct 2024

·

Stayed 2 nights

Only if breakfast was good I would have given this hotel a 5. Terrible breakfast selection

8

Lance

14 Aug 2024

·

Stayed 1 night

Everything was good. Quite, room clean, nicely laid out, check-in and out flawless, personnel extremely friendly. The free breakfast was only so-so. Rubbery eggs, blah breakfast sandwich and waffle. Unfortunately, the free breakfast experience is important to us :)

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$183
February	US$219
March	US$349
April	US$258
May	US$145
June	US$124
July	US$130
August	US$131
September	US$114
October	US$140
November	US$163
December	US$143

Su	Mo	Tu	We	Th	Fr	Sa
				1 $133	2 $173	3 $211
4 $128	5 $128	6 $138	7 $158	8 $237	9 $441	10
11	12 $178	13 $173	14 $163	15 $163	16 $241	17 $276
18 $188	19 $287	20 $286	21 $208	22 $178	23 $287	24 $237
25 $237	26 $227	27 $208	28 $249	29 $208	30 $318	31 $274

Residence Inn Palm Desert

Prices for Residence Inn Palm Desert

Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms, Balcony, Mountain View (Hearing Accessible)

Suite, 2 Bedrooms, Balcony, Mountain View (Mobility Hearing Access, Roll-In Shower)

Studio Suite, 1 King Bed with Sofa Bed, Balcony

Studio Suite, 1 King Bed with Sofa Bed, Golf View (Balcony)

Suite, 2 Bedrooms, Balcony, Mountain View

Studio Suite, 1 King Bed with Sofa Bed, Balcony (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms, Golf View

Studio Suite, 1 King Bed with Sofa Bed, Balcony (Mobility Accessible, Roll-In Shower)

Guest reviews of Residence Inn Palm Desert

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Palm Desert

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $158
20 $117	21 $122	22 $123	23 $123	24 $123	25	26 $508
27 $118	28 $118	29 $123	30 $118