Name: DoubleTree by Hilton Hotel San Diego - Mission Valley
Address: 7450 Hazard Center Dr, Mission Valley East, San Diego, California, United States of America, San Diego, San Diego County, US
Price range: US$142–US$561 per night
Rating: 8

What guests think

At DoubleTree by Hilton Hotel San Diego - Mission Valley, travelers praise the central, trolley-accessible location and courteous staff, while feedback on rooms and upkeep ranges from clean and comfortable to dated spaces with odors and maintenance problems.

Rooms are often spacious with comfortable beds, but some lack fridges or microwaves unless paid, and several reviews note thin walls, warm or hard-to-control AC, balky balcony doors, and basic TV or Wi-Fi. Facilities like the indoor and outdoor pools and hot tub are a plus, though closures for private events, occasional spa or gym issues, and high daily parking fees recur. Overall, expect a convenient base with amenities, but variable room condition and added fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor and outdoor pools and a hot tub are appreciated, but guests report occasional closures for private events and some spa or gym downtime. Parking is in a garage and frequently cited as expensive; room service is not offered and some amenities require fees.

Related guest reviews

6

Raj

16 Jul 2024

·

Stayed 3 nights

Hotel was just ok, we were charged for parking. Customer service was average, room was clean but dusty. they closed the pool for a private party and as we were there a short time this meant we couldn’t use use it. Location was decent as we could get to the main town pretty quickly by driving.

10

Brandi

9 Nov 2025

·

Stayed 3 nights

Great experience. Excellent customer service! We enjoyed the indoor pool.

6

Michele

24 Nov 2025

·

Stayed 1 night

The gym was flooded and closed during our stay. This was quite a disappointment since it is a requirement of my husbands when we choose a place to stay.

10

Eduardo

16 Jun 2025

·

Stayed 1 night

We stayed one night, and the service was amazing. We were able to use the hot tub and the heated indoor pool. The one thing I was disappointed in was the fact that the rooms tv was not a smart tv. We wanted to unwind and watch movie and was unable to do so. The elevator isteself was smart wich was odd when we found the tv not to be.

8

Jessica

22 May 2025

·

Stayed 3 nights

This is a nice hotel- pretty clean and updated. Good value for the price. The only drawback is that there is no room service (& limited in-hotel dining) and so if you have one of those long days where you've been talking and networking and just want to hunker down alone in your room for the night- you will need to get food first or go hungry. I had worked out, showered and was chilling when I realized I hadn't eaten. But there wasn't room service (even though I tried to persuade someone to deliver my food. I didn't want to put my clothes back on to grab my food at the bar, and (& possibly run into work colleagues), so I just went to bed hungry. Frustrating. Of course, if you are someone who does Uber eats or Door Dash for every food desire, the lack of room service wouldn't be a problem.

10

Douglas

2 Feb 2024

·

Stayed 2 nights

Good location with easy access to 163 and major freeways. One of the nicer gyms for a hotel. Parking at $35 a night is a bit ridiculous since there are no other realistic options in that area.

6

Ixel

11 Aug 2025

·

Stayed 2 nights

We had a comfortable stay at this Doubletree. The rooms were outdated and looked worn. There was water damage to the shelf that holds the minifridge and in the bathroom. The lounge chair in the room had stains and I didn't feel like the money we paid was worth the room. The housekeeping staff were nice, polite and attentive. The outdoor pool was nice and I appreciated the cabanas. The spa's jets seem to be out of order. The small restaurant was decent but hours weren't aligned with the hours we were at the pool, the opened at 4pm.

6

Timothy

16 Sept 2024

·

Stayed 2 nights

Booked this hotel since it was one of the cheapest option at the time. The room was amazing and the layout was spacious, however there were some ants and flies in our room. The sliding door that leads to the balcony was broken which let air in and out. Other than that the place smelled amazing and the lobby was huge with a Starbucks, bar and buffet. Pool area was decent nothing too fancy but did have a fireplace hangout spot. Plenty of hang out spots in the lobby as-well. Now the things i didn’t like was how you have to pay for everything. Yes parking too which was 39 dollars a day. To extend check out also have to pay. Breakfast also have to pay for that which is 16-22 a person depending on the day. Overall it was a pleasant stay and id give it a 3/5 like everyone else but you wont be disappointed staying here.

8

Jeremy

7 Oct 2024

·

Stayed 1 night

Good hotel, great amenities. Didn't use the gym or pool, but they had an indoor and outdoor pool. Hotel is great for corporate events, whole lot of areas for that. A few restaurants/bars which is nice. Only downsides is parking is $39/day for self parking. Hazard Center is quiet, not many people there. Across from an MTS station which is nice.

2

Yousef

21 Jul 2025

·

Stayed 3 nights

Outdoor pool wasn't available for 7/19 & 7/20 (during my stay, it was reserved for a private party. NOTHING on Expedia website said so, if I was aware of that, I wouldn't book. It ruined our trip. too bad. In addition, the staff didn't keep their word to move us to another room, they kept playing games. I demand a FULL REFUND. Thank you

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Cleanliness

Feedback is mixed: many note clean rooms, but multiple reviews mention musty or sewage odors, ants, and stained or worn furnishings. Housekeeping quality varies, with occasional missed replenishment and maintenance-related messes.

Related guest reviews

2

YESENIA

2 Jul 2025

·

Stayed 4 nights

I am writing to formally express my deep dissatisfaction with a recent stay at your San Diego location and to request a full refund for both rooms booked due to unacceptable and unsanitary conditions. We reserved two rooms: • One King Room for 4 nights • One Two Queen Room for 3 nights Upon arrival, I checked into both rooms. A few hours before my daughter and her boyfriend arrived, I inspected their assigned room (the two queens), and it smelled overwhelmingly of mold. I immediately requested a room change. The replacement room appeared freshly cleaned and heavily sprayed with a deodorizer, which seemed intended to mask another odor. Initially, the mold smell wasn’t as strong, so we decided to wait and see. However, by the time they arrived and settled in, the mold odor had intensified again. After returning from dinner that evening, it was clear the deodorizer had worn off, and the room smelled heavily of mold once more. We requested a second room change, but were told the hotel was fully booked and no accommodations were available. My daughter’s boyfriend had to work remotely the next day (Friday) from that moldy room, and he suffered from headaches all day. My daughter also woke up feeling congested, with burning eyes and clear symptoms of exposure to poor air quality. We continued asking for a room change throughout the day, but were told repeatedly there was nothing available—until nearly 4:00 PM, when they were finally offered a new room. That third room was bette

4

Christopher

5 Aug 2024

·

Stayed 1 night

The rooms had been cleaned, but most of the hotel smelled like mildew. We woke up to ants in the bathroom. There was a hole in the picture and one in the wall. There is no refrigerator and the parking was $40 which we did not know until we checked in. I will not be staying at this hotel again.

4

Gabriella

15 Oct 2023

·

Stayed 3 nights

Didn’t like the bad smell in lobby and elevators the entire stay. The rooms were old and lots of damage furniture. Broken blinds. Broken toilet.

8

Rosa

20 Aug 2024

·

Stayed 2 nights

Room was clean, upon entering however it had a musty smell. We kept finding ants in the bathroom. A couple had made their way to our toothbrushes which were on the counter. I asked for no cleaning service during our stay, however our room had been cleaned. Elevator C made an uncomfortable noise, definitely avoided riding on it.

10

Karen

26 May 2025

·

Stayed 3 nights

The Hotel as a whole was clean and inviting. The room was larger than expected. The beds were comfortable and the room was very clean with plenty of towels in the bathroom.

10

Patricia

8 Jun 2025

·

Stayed 1 night

Amazing stay! Loved rooms very clean!

4

Elizabeth

21 Jul 2025

·

Stayed 4 nights

This property is in very bad condition the room smell really bad mold and mildew. I got very sick from my throat Toilets have a water bubbling stucked it and the shower drain has been stuck in. very disapointed of this hotel .

6

Elaila

6 Jul 2025

·

Stayed 2 nights

Customer service was great from all staff members. However the room was not clean. There were stains on the furniture like the seating chairs, that we did not use or sit on. I purchased disposable sheets and pillow cases to cover where we slept and brought our own blankets. The toilet did not flush properly so if you didnt close the lid the water would come shooting back at you out of the toilet when you flushed it. The room felt moist and smelled kind of like a wet towel. There was alot of dust and stains on the curtains. When you turn the light on in the bathroom there was a slight burning of dust smell as we got ready for the day. The breakfast was overpriced but the servers were nice. They had a popcorn machine with free popcorn on one of our nights that the kiddos enjoyed. With the close proximity to the beach, shopping near by and the zoo, the kids were happy but for the cost of stay, just wish the rooms were more up to par.

4

loi

3 Sept 2023

·

Stayed 3 nights

Old hotel with sewer smell in lobby that maintenance is aware but fail to fix over 3 night stay.

10

Nalani

1 Dec 2025

·

Stayed 1 night

Breakfast was great and had plenty of options. Room was clean. And staff was courteous.

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Rooms

Rooms are generally spacious with comfortable beds, yet decor feels dated and noise can travel through thin walls. Several reviews cite hard-to-control AC, small bathrooms, limited or paid in-room amenities (no standard fridge or microwave), and basic TV or Wi-Fi.

Related guest reviews

10

Ajit

24 Nov 2025

·

Stayed 1 night

The room was spacious and beds were comfy. Made me feel at home. Staff were very courteous and welcomed me with a warm chocolate chip cookie for check in. Had a room upgrade with a refrigerator and got parking. I was very pleased with the service

10

Lorraine

25 Nov 2025

·

Stayed 2 nights

The check-in was easy, the entire hotel felt luxurious, the room was well appointed, and the bed was super comfortable.

6

Ixel

11 Aug 2025

·

Stayed 2 nights

We had a comfortable stay at this Doubletree. The rooms were outdated and looked worn. There was water damage to the shelf that holds the minifridge and in the bathroom. The lounge chair in the room had stains and I didn't feel like the money we paid was worth the room. The housekeeping staff were nice, polite and attentive. The outdoor pool was nice and I appreciated the cabanas. The spa's jets seem to be out of order. The small restaurant was decent but hours weren't aligned with the hours we were at the pool, the opened at 4pm.

6

Marleana

10 Aug 2025

·

Stayed 5 nights

Overall it was a good stay. Located close to everything. Beds were comfortable. Only complaint: AC doesn’t drop below 75 and because the restroom doesn’t have a fan it’s gets humid in the room.

10

Karen

26 May 2025

·

Stayed 3 nights

The Hotel as a whole was clean and inviting. The room was larger than expected. The beds were comfortable and the room was very clean with plenty of towels in the bathroom.

10

Luis

24 Jul 2025

·

Stayed 3 nights

Wi fi spotty at times

6

Cheryl

16 Sept 2025

·

Stayed 2 nights

My room was clean and spacious. The bed was very uncomfortable! There was no mini fridge and was told it would be an extra $10/ night if I wanted one I was charged $4 for 2 bottles of water when the sign on the bottle said they complimentary.

8

Dejuan

27 Apr 2025

·

Stayed 2 nights

No smart tv for Netflix , Hulu etc. basic cable and channels sucked. Only con

10

SAMUEL

18 Jun 2025

·

Stayed 1 night

Good check it! Spacious rooms

6

Ari

22 Jul 2025

·

Stayed 3 nights

Most personal are friendly, except the one I checked in ( lady). Did not accommodate my request of a higher floor and treated me like my business did not matter. It is an old hotel with thin walls, you can hear everything even flushing and busy noises. The beds are super clean and comfortable, Spacious rooms, great showers and Crabtree toiletries, non bleached toilet paper and good towels. Bar, coffee shop, restaurant, gym, hot tub, indoor and outdoor pool. Parking. Fantastic location: walking distance to mall, restaurants and train to downtown. Safe feeling, good for everyone. Pet friendly without the stink. If you are not Hilton Gold Member and above; be prepared to pay for water and internet.

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Service

Staff are frequently described as friendly, efficient, and welcoming at check-in. However, some guests report inconsistent service, slow responses, and inflexibility with issues or room assignments.

Related guest reviews

10

Ajit

24 Nov 2025

·

Stayed 1 night

The room was spacious and beds were comfy. Made me feel at home. Staff were very courteous and welcomed me with a warm chocolate chip cookie for check in. Had a room upgrade with a refrigerator and got parking. I was very pleased with the service

4

David

24 Jun 2025

·

Stayed 5 nights

The service was extremely poor. I told the front desk 2 times the light bulbs were out in the bathroom. It was fixed after 2 days. The service in their after hours bar was also terrible. Two people working the bar completely ignored my wife and I. When I asked for service they told me to wait until they were done talking to friends at the bar. Finally, the workers at the front desk were not knowledgeable. I could go on, but please don’t waste your money staying at this hotel.

10

Jeremiah

4 Aug 2025

·

Stayed 3 nights

Great service and staff

10

Aurelia

4 Oct 2023

·

Stayed 1 night

Great customer service. They allowed us to check in early. Staff members are very helpful and friendly. The hotel is clean.

4

Jason

10 Jun 2025

·

Stayed 1 night

I got to the San Diego Doubletree around 5:20 PM and waited about 15 minutes to check in. I was polite to others who were there first, but I was a bit upset when the two front desk clerks kept chatting and didn’t see me waiting after helping others. I finally went up to them to say I needed to check in. I was disappointed with the service at the Doubletree. I didn’t expect a big welcome, but I wished they’d at least noticed me.

4

Jacqueline

23 Oct 2024

·

Stayed 2 nights

We arrived at the hotel and found out we forgot our luggage with our wallets at home so we had no ID, we spoke to the Assistant Director Kirk and he said “I know its you guys but I can't take the risk and let you in”. We spoke with Hilton support over the phone who helped us generate a digital door ID using our phones and we were able to avoid a 10 hour round trip for an ID. We had our phones, confirmation emails, pictures of our ID’s and Passports, we are Hilton members, and even offered to show him the purchase from our bank account using online banking but the Director didn't give us any other option and it felt like he was being as unhelpful as he possibly could. I tried to reason with him by telling him there has to be another way to identify us but he turned us away and said he spoke with security and they told him not to let us in. Thank you Hilton support. In the end, we were able to get into our room but the hassle and lack of customer service was obvious.

4

Karma

20 Nov 2025

·

Stayed 1 night

Rooms were clean , service was a 1 , multiple point other members we're acknowledged before me and my child. I was told that I could not extend my stay. Because no rooms were available, but upon checking on the Hilton and multiple other sites, rooms were at full availability. Another representative questioned whether I was a guest at the hotel before answering my question, then asks to see my room key before responding to my question. Breakfast was seat yourself, but it was over ten minutes before we were approached by staff yet people seated after us were greeted before us. For $250 a night only highlight was the softness of the pillow ive gotten better service at a motel 6

10

CHERRIE

2 Oct 2023

·

Stayed 1 night

The staff at this property was exceptional. EVERYONE from the front desk to housekeeping to the restaurant were super friendly and very helpful! I would definitely stay here again.

10

Gregory

24 Jul 2025

·

Stayed 3 nights

Friendly staff and great service.

10

Nalani

1 Dec 2025

·

Stayed 1 night

Breakfast was great and had plenty of options. Room was clean. And staff was courteous.

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Location

Very convenient for sightseeing and shopping, with the trolley across the street and malls and restaurants nearby. A few guests mention homeless presence or traffic/train noise depending on room orientation.

Related guest reviews

8

Michelle

29 Nov 2025

·

Stayed 2 nights

This hotel was in a convenient location to the airport and other San Diego attractions. We were glad that we used the parking garage, although we did not like the $40 per night rate. I would prefer $25 which I think is more reasonable, but there were cars that chose street parking that we saw with broken windows when we were leaving the hotel this morning so definitely park in the garage. The front desk was friendly and accommodating. Rugs in the hallways did not look like they had been vacuumed but the rooms themselves were clean and the beds very comfortable. we didn't eat breakfast at the hotel again because of the cost, we found an IHOP up the street. We would stay here again, though.

10

Jennifer

14 Jul 2025

·

Stayed 1 night

It was very convenient to jump on the trolley and head to the game. Nice hotel and not crowded. Will definitely be back!

8

Yuen Tung

20 Dec 2024

·

Stayed 4 nights

Nice hotel great facilities easy transportation

10

Veronica

23 Jul 2025

·

Stayed 3 nights

I truly enjoyed how convenient this location was to all the popular areas around San Diego. The room was beautiful and the elevators were really cool.

8

Juan Pablo

3 Feb 2025

·

Stayed 3 nights

Great central area.

10

Michael D

17 Nov 2024

·

Stayed 1 night

Nice central location.

6

Peter

6 Jul 2025

·

Stayed 2 nights

This property is adjacent to The Trolley. We are literally steps to anywhere downtown San Diego.

10

ISAAC

28 Feb 2025

·

Stayed 1 night

Great location!

10

William

19 Jul 2025

·

Stayed 2 nights

It's a great location to reach many parts of the city.

10

Issac

25 May 2025

·

Stayed 2 nights

Staff was great. Location was perfect for shopping, food, freeway access

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Dining

Breakfast and the on-site cafe/bar are appreciated by many, though prices are often considered high and hours can be limited. Several guests note there is no room service, while others found the restaurant average.

Related guest reviews

8

melissa

20 Oct 2025

·

Stayed 2 nights

Budget friendly, clean, safe, great location with comfortable rooms. This has been our go-to hotel for san diego trips. There are many dining options around the hotel and the food in the hotel is great too. The "grab and go" pantry has great sandwich and munchie options. Staff very kind. Lobby inviting.

8

Michelle

13 Jul 2025

·

Stayed 3 nights

This was my second time staying at this hotel and I will definitely be coming back. The staff is all very friendly, location is perfect with the trolly being across the street. Parking is easy and safe. Clean rooms and good food at the restaurant. The only complaint is that the shower curtains do not keep water inside the tubs and causing a water mess each time you shower. Also noticed some cosmetic improvements needing to be done such as paint and stained carpets. Other than that we were very happy!

8

christopher

20 Feb 2025

·

Stayed 2 nights

Nice place. Big rooms. Nice pool area. Restaurant was not very good.

10

Judith

19 Nov 2023

·

Stayed 1 night

I loved that I didn’t need to leave the building for a good coffee and the breakfast was quite good. Didn’t need to go down the street to a breakfast cafe.

10

Deana

26 Dec 2024

·

Stayed 4 nights

The only complaint I have is that I think $25 for a small buffet breakfast is way to much and $15 for a continental breakfast

8

Jessica

22 May 2025

·

Stayed 3 nights

This is a nice hotel- pretty clean and updated. Good value for the price. The only drawback is that there is no room service (& limited in-hotel dining) and so if you have one of those long days where you've been talking and networking and just want to hunker down alone in your room for the night- you will need to get food first or go hungry. I had worked out, showered and was chilling when I realized I hadn't eaten. But there wasn't room service (even though I tried to persuade someone to deliver my food. I didn't want to put my clothes back on to grab my food at the bar, and (& possibly run into work colleagues), so I just went to bed hungry. Frustrating. Of course, if you are someone who does Uber eats or Door Dash for every food desire, the lack of room service wouldn't be a problem.

10

Joseph

5 Aug 2025

·

Stayed 2 nights

Our stay was very good. I loved the hotel, the scenery in the foyer and our room looked amazing just like the pictures in the promotion. The breakfast buffet was my favorite. It had Everything something for everyone and it was really good. I will definitely be booking another stay at this facility.

6

Suki

12 Dec 2023

·

Stayed 3 nights

Good customer service but food is terrible - it would help if staff advised at check-in to head to the second floor (stairs by reception) and exit out to Wood Ranch which has an excellent choice and service to meet all taste buds! Instead they offer the lounge which provides food that was hard to chew (over-cooked fish and dried out flatbread) and before you know it, you’re wasted £70 on a meal you can’t eat. Wood Ranch has a selection, quick service, great ambience and we went there most days in the end.

8

Cristina

9 Jun 2025

·

Stayed 3 nights

I had a standard double queen room - the beds were the most comfortable and so were the pillows. Slightly disappointed because I had asked for a location that included breakfast. This hotel had a wonderful breakfast restaurant, but it was not complimentary.

10

Nalani

1 Dec 2025

·

Stayed 1 night

Breakfast was great and had plenty of options. Room was clean. And staff was courteous.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$212
February	US$176
March	US$201
April	US$209
May	US$205
June	US$224
July	US$287
August	US$222
September	US$186
October	US$191
November	US$159
December	US$129

Su	Mo	Tu	We	Th	Fr	Sa
				1 $202	2 $380	3 $421
4 $200	5 $163	6 $202	7 $253	8 $561	9 $245	10 $291
11 $153	12 $164	13 $178	14 $185	15 $161	16 $178	17 $256
18 $272	19 $282	20 $363	21 $257	22 $161	23 $181	24 $198
25 $155	26 $164	27 $196	28 $198	29 $188	30 $212	31 $172

DoubleTree by Hilton Hotel San Diego - Mission Valley

Prices for DoubleTree by Hilton Hotel San Diego - Mission Valley

Monthly average prices

About this property

Location

Room options

Presidential Suite, 1 King Bed with Sofa Bed, Jetted Tub, Valley View (Top Floor, 2 Room Suite)

Room, 2 Queen Beds (Open and Spacious)

Premium Room, 1 King Bed, Balcony, Valley View (High Floor)

Room, 2 Queen Beds (High Floor)

Exclusive Studio Suite, Balcony (1 King Murphy Bed)

Room, 1 King Bed, Bathtub

Room, 2 Queen Beds, Accessible (Roll in Shower)

Room, 2 Queen Beds, Bathtub

Room, 1 King Bed (High Floor)

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Open and Spacious)

Premier Room, 1 King Bed, Balcony, Valley View (High Floor)

Room, 1 King Bed (Open and Spacious)

Premier Suite, Balcony, Pool View (High Floor)

Room, 1 King Bed, Accessible (Roll in Shower)

Guest reviews of DoubleTree by Hilton Hotel San Diego - Mission Valley

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about DoubleTree by Hilton Hotel San Diego - Mission Valley

Considering this hotel for your San Diego trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $332
20 $236	21 $199	22 $194	23 $194	24 $178	25 $193	26 $206
27 $142	28 $148	29 $166	30 $179