Name: Sonesta ES Suites San Diego - Rancho Bernardo
Address: 11855 Avenue Of Industry, Carmel Mountain Ranch, San Diego, California, United States of America, San Diego, California, United States of America
Rating: 7.53

Guest reviews

7.5

Good

Based on 1,000 verified reviews

Who stays here?

Business

42%

Couple

13%

Family

37%

Group

2%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Sonesta ES Suites San Diego - Rancho Bernardo, travelers praise friendly staff, spacious apartment-style suites, and a quiet, convenient location near shopping and highways, while noting dated interiors, periodic understaffing, and housekeeping that is not provided daily.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Elaine

2 weeks ago

·

Stayed 2 nights

This is primarily a complaint about Hotels.com; there is no mention that I could find about a $10 per night parking fee charged at this property. The hotel looks fairly new, the bed was comfortable, everything was very clean. Breakfast was fine. Staff was slow to find me a room when the one I apparently reserved was not clean when I arrived at 3:30.

8

Irma

2 weeks ago

·

Stayed 2 nights

Upon arrival the room that I had booked was no longer available, therefore they upgraded us. We got a suite with 2 rooms and 2 bathrooms which was extremely convenient for my family of 5. The room Overall was clean with the exception of the single bed that had some trash on it, and the bathtub in the same room had some soul residue. The couch in the living room did have a why on it. I booked this hotel because it included a gym and laundry. It happened to be in the same room, the gym equipment was minimal and the laundry room was flooded and unusable. Breakfast was nice to have. And its location is very convenient too. Close to a Costco and a lot of shopping centers.

8

Jose

3 weeks ago

·

Stayed 2 nights

Good. Not too bad. Just a little weird where it’s located. Kind of hidden

6

Nazly

2 May 2026

·

Stayed 5 nights

If you are looking for a longterm stay it does the job of having space and full kitchen. The furniture is old and doesn’t appeal to be clean. Covered the couch with a bed sheet and felt fine. The check in and out process is slow because they have maybe one person managing the property. They were not on time in having the room ready for check in. Waite for over an hour. However, they comped late check out because of it. It seems to me the staff are not cared for and in turn they may not care to be friendly or service oriented to guests. It does not seem they want to be there. They may benefit from a team meeting and having a reset in how they want to deliver their services. Otherwise they are doing the job.

10

Shannon

24 Apr 2026

·

Stayed 2 nights

I found my 4-night stay at the Sonesta ES Suites San Diego - Rancho Bernardo very enjoyable. The room was clean and spacious, the staff was friendly, and the breakfast was well prepared and included a good variety of items, {however the pancake maker was not working}. I would recommend this facility if you are staying in the area.

11855 Avenue Of Industry, Carmel Mountain Ranch, San Diego, California, United States of America

Location

Located in San Diego (Carmel Mountain Ranch), Sonesta ES Suites San Diego - Rancho Bernardo is within a 5-minute drive of Carmel Mountain Plaza and Carmel Mountain Ranch Golf Course. This hotel is 12.6 mi (20.2 km) from San Diego Zoo Safari Park and 11.3 mi (18.2 km) from Marine Corps Air Station Miramar.

Carmel Mountain Plaza(0.8 Miles)

Carmel Mountain Ranch Golf Course(1.8 Miles)

Old Poway Park(3.3 Miles)

Poway-Midland Railroad(3.3 Miles)

Iron Mountain(3.9 Miles)

Oaks North Golf Club(4.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of USD 10 per day, which includes in/out privileges.

A complimentary buffet breakfast is served daily.

Pets are allowed in specific rooms only, with a maximum fee of USD 75 per pet, per week, and a total maximum of USD 150 per stay. Service animals are exempt from fees.

Check-in is from 16:00 until 23:59, and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

The hotel is located in Carmel Mountain Ranch, San Diego, within a 5-minute drive of Carmel Mountain Plaza and Carmel Mountain Ranch Golf Course. It is approximately 12.6 miles from San Diego Zoo Safari Park and 16.2 miles from Del Mar Racetrack.

Yes, there is an outdoor swimming pool available, which is seasonal. The operational hours are not specified.

Children are welcome at the property, and kids can stay for free up to a certain age, although the specific minimum age is not mentioned.

Sonesta ES Suites San Diego - Rancho Bernardo

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Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Sonesta ES Suites San Diego - Rancho Bernardo