Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the property located in relation to key landmarks?

The hotel is located in Santa Clara's business district, within a 5-minute drive of Santa Clara University and PayPal Park. It is approximately 3 miles from Winchester Mystery House and 3.4 miles from SAP Center at San Jose.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

SureStay Plus Hotel in Santa Clara

Average nightly price at SureStay Plus by Best Western Santa Clara Silicon Valley by month, last 12 months (USD)
Month	Average price
January	US$114
February	US$134
March	US$137
April	US$120
May	US$121
June	US$165
July	US$127
August	US$120
September	US$118
October	US$116
November	US$118
December	US$108

What guests think

At SureStay Plus by Best Western Santa Clara Silicon Valley, travelers highlight clean, recently updated, spacious rooms and good value for the price, though some report traffic or guest noise and tight parking, reflecting a basic, motel-style property.

Location is convenient for Santa Clara University, the airport, and Levi’s Stadium, with restaurants nearby. Breakfast draws frequent praise for variety and selection, but some guests found it basic or ending early. Service is generally friendly, yet experiences vary, with occasional brusque check-in and slow responses. Overall, it suits practical travelers seeking a straightforward place to stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; no elevator is noted by multiple guests, and parking can be tight or limited at times.

Related guest reviews

10

Susana

17 Nov 2024

·

Stayed 1 night

It was a really nice stay just limited to parking. I couldn’t move from the spot that i found when i first arrived, and there was no street parking. Alot of company trucks parked in double hotel parking as well. Besides that it was great!

10

Christina

14 Sept 2023

·

Stayed 1 night

The staff and the snacks. We stayed in a wonderful accessible room for my Mother who was in a wheel chair.

10

Bryan

17 Sept 2024

·

Stayed 4 nights

Location is easy to get to, parking a little tight on weekends. All kinds of food short drive to food but jack in box is across the street

6

Nina

19 Nov 2024

·

Stayed 1 night

Close to business establishments. Our stay was okay. They had lots of space for parking. Room was clean and spacious. The only downside was the airconditioner was very loud and dusty, it kept us up all night. Thermostat was also not working well. I hope they get to upgrade their AC.

6

Eufemia

17 Jul 2025

·

Stayed 1 night

Parking too small

10

Herem

29 Oct 2024

·

Stayed 2 nights

They just need elevators for us who have bad knees. There were no more rooms on 1st floor so we had to haul our luggage and our legs were hurting.

10

Katherine

7 May 2024

·

Stayed 1 night

There is no elevator but the clerk changed me to a ground floor room. My room faces the parking lot but I felt safe and it was quiet even though the airport is near. Overall a nice one night stay, especially for the price. I would stay here again. Refrigerator and microwave in room

10

Aleksei

18 Apr 2025

·

Stayed 5 nights

Safe, quiet, easy parking

8

Julia

2 Nov 2024

·

Stayed 1 night

Wheelchair accessible was perfect. Room size was perfect. Beds were perfect.

10

Laura

21 Aug 2024

·

Stayed 1 night

You can see they work hard at the upkeep. There were a few places that needed work, but it was better than some I have seen. They need bigger parking spaces. You can get out of your car with out a wing and a prayer. The guy that checked us in was really nice.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms very clean, but recurring reports of dirty floors, ants, odors, and stray hair indicate inconsistent housekeeping.

Related guest reviews

6

Todd

24 May 2023

·

Stayed 2 nights

Good location, dirty rooms- linoleum floors throughout looked like they hadn’t been mopped in a long time. Thin walls made neighbors’ conversations feel like we were included. Nice staff, simple breakfast.

4

Camille

22 May 2023

·

Stayed 2 nights

The area was really convenient and nice. The only downside was the smoking smell in the shower and the smell of urine in the rest of the room. Floors were not clean. Besides that, the room was okay. Staff is nice and efficient.

8

James

14 Sept 2023

·

Stayed 2 nights

The sleeping room floors need to be wet mopped daily. Floor is a hard surface and collects dust and dirt easily.

4

Taylor

30 Jul 2023

·

Stayed 2 nights

Stayed here for the concert weekend and when we got to our room we noticed ants on the floor, pulled back the sofa in the room to see ants surrounding crumbs left under the sofa. Attempted to go to front desk and waited for no one to be at front desk and no bell to ring. We finally went back an hour later and got a hold of someone who thankfully moved us to another room for the night until our original rooms ant problem was resolved the next day. There were crumbs in the new room on the floor as well but thankfully no ants. They also offer “ Complimentary full breakfast. Hot Eggs, Breakfast Meat, Sweet Breads, Juices, Hot Cereal, Coffee.” But there were no eggs or meats available only frozen burritos, sweet breads, juices, coffee, and I believe apples. Quiet area and rooms did the job, but I wouldn’t personally stay there again.

10

Shae

1 Apr 2025

·

Stayed 1 night

The rooms are very clean and spacious. Seems to be a pretty nice area. The food is only a 5 minute drive away and lots to choose from. We just got here, so I will have to update my review after breakfast and checkout.

2

John

30 May 2024

·

Stayed 4 nights

After the desk worker greeted us with a terrible attitude when he surprised us with the highest security deposit I’ve ever seen, we were greeted in our room by an AC that didn’t work and hair in the shower. The couch was stained and at least one pillow was stained.

10

Jan

30 Jun 2025

·

Stayed 1 night

Roomy, clean room.

10

Jessica

1 Apr 2025

·

Stayed 2 nights

The hotel was beautiful! Lots of space and very clean.

10

Amy

1 Sept 2025

·

Stayed 3 nights

The hotel was clean and comfortable.

6

Janet

17 Nov 2024

·

Stayed 5 nights

last minute reservation. picked wrong Best Western since there was three hotels on same street. check in was easy. limited continental breakfast. what i didn’t like was small and crowded / limited parking area. cracked fiberglass shower floor. hair and mold in shower. then invasion of ants in bathroom area. ripped sheets put on bed.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, modern, and comfortable for the price, but some guests experienced noise from traffic or other guests.

Related guest reviews

8

David

17 Apr 2024

·

Stayed 1 night

Great stay for the price, my upstairs neighbors were super loud ,drinking and been stupid from midnight till around 5:00 am, but I'm not going to blame the hotel for that, they can't control guest manners, other than that clean rooms, big tvs, cable, free breakfast, free parking I'll stay again

10

Carol Lynn

20 Mar 2025

·

Stayed 1 night

Property looks like it was recently remodeled. Everything looks new, very clean. The young lady working the office was very friendly and helpful. I would definitely recommend this property to anyone who needs to stay near the airport for an early flight like I am.

10

Lila

10 Jul 2025

·

Stayed 1 night

Great room for not too expensive!!

8

Pattriya

21 Oct 2023

·

Stayed 1 night

Room is comfortable and big

6

Khanh

19 Jul 2024

·

Stayed 1 night

The rooms were recently renovated. The laminate floors were a plus. Breakfast was surprisingly decent. However, it was very noisy, so it was hard to sleep.

6

Ivan

19 Jul 2025

·

Stayed 2 nights

Clean, comfortable, roomy, but somewhat noisy from traffic noise and workers staying there leaving early.

10

Shae

1 Apr 2025

·

Stayed 1 night

The rooms are very clean and spacious. Seems to be a pretty nice area. The food is only a 5 minute drive away and lots to choose from. We just got here, so I will have to update my review after breakfast and checkout.

4

Lisa

9 Sept 2025

·

Stayed 1 night

The room reeked of cleaning chemicals, so we had to open the windows and door to air it out. Unfortunately, they gave us the end unit facing the street -- and it was Saturday night so we had cars drag racing up and down the street until 2AM! The bed was hard and uncomfortable, and was sloped so the head end was lower than the foot. Between the bed and the noise, we didn't get much sleep that night. The room was clean and functional, but otherwise the experience was not good at all.

10

Jessica

1 Apr 2025

·

Stayed 2 nights

The hotel was beautiful! Lots of space and very clean.

8

Julia

2 Nov 2024

·

Stayed 1 night

Wheelchair accessible was perfect. Room size was perfect. Beds were perfect.

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful, though some guests reported brusque treatment, slow room readiness, or early housekeeping knocks.

Related guest reviews

8

Heidi

31 Jul 2024

·

Stayed 1 night

Room wasn’t ready, we waited an hour after check in time. No compensation for it.

10

Carol Lynn

20 Mar 2025

·

Stayed 1 night

Property looks like it was recently remodeled. Everything looks new, very clean. The young lady working the office was very friendly and helpful. I would definitely recommend this property to anyone who needs to stay near the airport for an early flight like I am.

10

MONICA

19 Jan 2025

·

Stayed 1 night

Great location to school. Check in attendant was very helpful.

10

Tamra

7 Jul 2025

·

Stayed 1 night

Great breakfast, kind receptionists and wonderful accommodations. We will be back.

10

Chris

16 Dec 2024

·

Stayed 3 nights

Ample parking, staff very helpful.

8

Maria

13 Apr 2025

·

Stayed 1 night

I liked the hotel. We had a great rest. It was quiet. But I didn't like the way the person who checked us in treated us. But everything else is fine. Thank you.

10

E Carmen

18 Jul 2024

·

Stayed 1 night

Quiet, well-maintained property. Courteous and helpful staff

10

Sherwin Peter

27 Jun 2023

·

Stayed 2 nights

Great location! Great staff!

10

Elaine

23 Sept 2024

·

Stayed 1 night

Had a good stay here, rooms are clean. The only negative was house keeping knocking on the door hours before check out and waking us up

2

Fredrick

4 Mar 2025

·

Stayed 1 night

Very uncooperative and unpleasant.

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AI-generated summary based on recent guest reviews

Location

Convenient for Santa Clara University, the airport, and Levi’s Stadium, with restaurants nearby; some mention a busy intersection and occasional street noise.

Related guest reviews

10

Shannon

22 Jun 2025

·

Stayed 2 nights

Rooms were nice and hotel very conveniently located.

8

Bounthanong

6 Apr 2025

·

Stayed 2 nights

It was very close to my son’s home.

10

Leah

14 Dec 2024

·

Stayed 2 nights

Excellent hotel nice and peaceful and not a far drive from Levi stadium.

8

Jennifer

22 Sept 2024

·

Stayed 4 nights

Surprisingly quiet for its location. Walkable to Santa Clara university. Breakfast was very basic. Floors in the room were hard surface not carpet so that seemed very clean. Would stay again.

10

Kristy

17 Apr 2025

·

Stayed 1 night

A bit of a busy and noisy intersection but conveniently located and clean, well appointed room.

10

Bryan

17 Sept 2024

·

Stayed 4 nights

Location is easy to get to, parking a little tight on weekends. All kinds of food short drive to food but jack in box is across the street

10

Elisabeth

10 Aug 2025

·

Stayed 9 nights

Very nice place and location

10

David

13 Sept 2024

·

Stayed 1 night

This is a good hotel located close to the Airport, close to several good dining options, and convenient to Santa Clara.

10

Michael

16 Jun 2025

·

Stayed 3 nights

It was the perfect location!!!

10

Hans

22 Sept 2024

·

Stayed 1 night

Wonderful location next to Santa Clara University! Made our families trip simple and comfortable.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and selection, though others found it basic, ending early, or missing hot items and clearer allergen labels.

Related guest reviews

10

Tamra

7 Jul 2025

·

Stayed 1 night

Great breakfast, kind receptionists and wonderful accommodations. We will be back.

8

VELMA

16 May 2025

·

Stayed 1 night

Breakfast over very early

8

Jennifer

22 Sept 2024

·

Stayed 4 nights

Surprisingly quiet for its location. Walkable to Santa Clara university. Breakfast was very basic. Floors in the room were hard surface not carpet so that seemed very clean. Would stay again.

4

Taylor

30 Jul 2023

·

Stayed 2 nights

Stayed here for the concert weekend and when we got to our room we noticed ants on the floor, pulled back the sofa in the room to see ants surrounding crumbs left under the sofa. Attempted to go to front desk and waited for no one to be at front desk and no bell to ring. We finally went back an hour later and got a hold of someone who thankfully moved us to another room for the night until our original rooms ant problem was resolved the next day. There were crumbs in the new room on the floor as well but thankfully no ants. They also offer “ Complimentary full breakfast. Hot Eggs, Breakfast Meat, Sweet Breads, Juices, Hot Cereal, Coffee.” But there were no eggs or meats available only frozen burritos, sweet breads, juices, coffee, and I believe apples. Quiet area and rooms did the job, but I wouldn’t personally stay there again.

8

Steven

30 Aug 2024

·

Stayed 1 night

Our room was Remodeled and nice inside. Little morning breakfast exceeded my expectations

6

Ger

6 May 2024

·

Stayed 2 nights

What I like was the breakfast selection. The room was average, one of the room didn’t have a shower curtain. The beds are firm, standard pillows, parking is narrow. Not expecting much, almost feel like a motel 6 type of vibe. Lastly, didn’t spend time staying at the hotel, maybe quick affordable stay but probably won’t go back.

10

Kathleen

25 Sept 2023

·

Stayed 3 nights

great safe hotel, nice people, and best breakfast ever!

10

Nicole

7 May 2024

·

Stayed 1 night

I was very happy with my stay! I went for a wedding and the location was perfect. The room was clean and very large. All of our needs were met. The place was quiet with no issues. The Continental breakfast had so much variety and we were very pleased. Would stay again if in the area.

10

Gil Adrian

26 May 2025

·

Stayed 1 night

Great breakfast options!

10

Matthew

29 Sept 2023

·

Stayed 2 nights

The room was very nice and updated. Staff in the office were all very friendly. Solid breakfast as well.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $161	11 $132	12 $113	13 $126	14 $114
15 $106	16 $122	17 $130	18 $130	19 $115	20 $114	21 $116
22 $105	23 $124	24 $130	25 $131	26 $114	27 $114	28 $167
29 $167	30 $122

Su	Mo	Tu	We	Th	Fr	Sa
		1 $134	2 $130	3 $113	4 $114	5 $113
6 $105	7 $122	8 $131	9 $134	10 $114	11 $143	12 $167
13 $165	14 $123	15 $130	16 $131	17 $114	18 $114	19 $116
20 $107	21 $122	22 $134	23 $134	24 $116	25 $114	26 $114
27 $104	28 $125	29 $132	30 $130	31 $113

SureStay Plus by Best Western Santa Clara Silicon Valley

Prices for SureStay Plus by Best Western Santa Clara Silicon Valley

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds

Guest reviews of SureStay Plus by Best Western Santa Clara Silicon Valley

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about SureStay Plus by Best Western Santa Clara Silicon Valley

Prices for upcoming dates